Disclosure Item. The Mitsubishi Materials Group at a Glance. The Mitsubishi Materials Group at a Glance

Transcription

1 GRI Content Index In conjunction with the Data Book, our 2016 Corporate Social Responsibility Report has been written in accordance with the Core option of GRI s G4 Sustainability Reporting Guidelines, which are international guidelines for sustainabilityreporting. GENERAL STANDARD DISCLOSURES Strategy and Analysis * requirements of the G4 Guidelines' Core option G4-1 * Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization s strategy for addressing sustainability. Message from the President P5-8 G4-2 Provide a description of key impacts, risks, and opportunities. Initiatives on Material Issues Organizational Profile G4-3 * Name of the organization. The Mitsubishi Materials Group at a Glance P15 G4-4 * Primary brands, products, and services. Businesses and Value Chains P19-22 G4-5 * Location of the organization s headquarters. The Mitsubishi Materials Group at a Glance P15 G4-6 * Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report. G4-7 * Nature of ownership and legal form. G4-8 * Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). The Mitsubishi Materials Group at a Glance (overseas operations in countries and regions) The Mitsubishi Materials Group at a Glance P15 P15 Businesses and Value Chains P19-22 G4-9 * Scale of the organization, including: Total number of employees Total number of operations Net sales Total capitalization Quantity of products or services provided The Mitsubishi Materials Group at a Glance P15 G4-10 * G4-11 * Total number of employees by employment contract and gender. Total number of permanent employees by employment type and gender. Total workforce by employees and supervised workers and by gender. Total workforce by region and gender. The Mitsubishi Materials Group at a Whether a substantial portion of the Glance organization s work is performed by workers Developing Human Resources and who are legally recognized as selfemployed, or by individuals other than Managing Diversity (Employment Statistics) employees or supervised workers, including employees and supervised employees of contractors. Significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries). Percentage of total employees covered by collective bargaining agreements. Labor Union and Management Partnership (the number of union members) P15 G4-12 * Organization s supply chain. Businesses and Value Chains P19-22 G4-13 * Significant changes during the reporting period regarding the organization s size, structure, ownership, or its supply chain. N/A P3 G4-14 * Whether and how the precautionary approach or principle is addressed by the organization. Creating Safe, Healthful Working Environments Product Quality and Safety P55-58 P / 15

2 G4-15 * Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. Getting Involved in Society and the Community (Activities via the International Council on Mining and Metals (ICMM)) () As an ICMM Member (Supporting the Basic Principles of the ICMM, Support for the Extractive Industries Transparency Initiative (EITI)) P70 DB7-8 G4-16 * Memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:(primarily to memberships maintained at the organizational level) Holds a position on the governance body Participates in projects or committees Provides substantive funding beyond routine membership dues Views membership as strategic Getting Involved in Society and the Community (Activities via the International Council on Mining and Metals (ICMM)) () As an ICMM Member P70 DB7-8 Identified Material Aspects and Boundaries G4-17 * G4-18 * G4-19 * G4-20 * G4-21 * G4-22 * All entities included in the organization s consolidated financial statements or equivalent documents. Whether any entity included in the organization s consolidated financial statements or equivalent documents is not covered by the report. Process for defining the report content and the Aspect Boundaries. How the organization has implemented the Reporting Principles for Defining Report Content. All the material Aspects identified in the process for defining report content. For each material Aspect, the Aspect Boundary within the organization. For each material Aspect, the Aspect Boundary outside the organization. The effect of any restatements of information provided in previous reports, and the reasons for such restatements. Significant changes from previous reporting G4-23 * periods in the Scope and Aspect Boundaries. Stakeholder Engagement G4-24 * G4-25 * List of stakeholder groups engaged by the organization. Basis for identification and selection of stakeholders with whom to engage. The Mitsubishi Materials Group at a Glance The Process of Compiling this Report Identifying and Reviewing Material Issues Restructured material issues Mitsubishi Materials Seven Material Issues We have conducted a companywide G4 material issue assessment, and identified Material Aspects (outside of the organization). () Environment Management Key Changes to Organizations Subject to Reporting Basic Approach to Building Relationships with our Stakeholders and Key Means of Communication Basic Approach to Building Relationships with our Stakeholders and Key Means of Communication P15 P4 P3 P3 P65 P65 DB9-10 G4-26 * Organization s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, Whether any of the engagement was undertaken specifically as part of the report preparation process. The Process of Compiling this Report Stakeholders Meeting Basic Approach to Building Relationships with our Stakeholders and Key Means of Communication P4 P59-60 P65 G4-27 * Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. The stakeholder groups that raised each of the key topics and concerns. Response to Issues Highlighted by Stakeholders P26 2 / 15

3 Report Profile Reporting period (such as fiscal or calendar G4-28 * Period P3 year) for information provided. G4-29 * Date of most recent previous report (if any). Date of publication P3 G4-30 * Reporting cycle (such as annual, biennial). Date of publication P3 G4-31 * Contact point for questions regarding the report or its contents. Enquiries Back Cover G4-32 * In accordance option the organization has chosen. GRI Content Index for the chosen option. Reference to the External Assurance Report, if the report has been externally assured. Editorial Policy GRI Content Index Independent Assurance Report P3 This table P77 G4-33 * Governance G4-34 * Organization s policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, the scope and basis of any external assurance provided. Relationship between the organization and the assurance providers. Whether the highest governance body or senior executives are involved in seeking assurance for the organization s sustainability report. Governance structure of the organization, including committees of the highest governance body. Committees responsible for decisionmaking on economic, environmental and social impacts. The Process of Compiling this Report (Improving Transparency and Reliability, in the interests of accountability) Independent Assurance Report Corporate Governance and CSR Promotion Framework P4 P77 P71-72 G4-35 Process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees. CSR Promotion Framework G4-36 Whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics. Whether post holders report directly to the highest governance body. CSR Promotion Framework G4-37 G4-38 Processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, to whom Any feedback processes to the highest governance body. Composition of the highest governance body and its committees: Executive or non-executive Independence Tenure on the governance body Number of each individual s other significant positions and commitments, and the nature of the commitments Gender Membership of under-represented social groups Competences relating to economic, environmental and social impacts Stakeholder representation Labor Union and Management Partnership Dialogue with Shareholders and Investors P67 Corporate Governance P / 15

4 G4-39 Wwhether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization s management and the reasons for this arrangement). Practice of appointing a same person as director and executive officer was abolished in G4-40 Nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, Whether and how diversity is considered Whether and how independence is considered Whether and how expertise and experience relating to economic, environmental and social topics are considered Whether and how stakeholders (including shareholders) are involved There is no explicit process in place to determine the suitability and expertise of members of the Board of Directors. G4-41 G4-42 G4-43 G4-44 Processes for the highest governance body to ensure conflicts of interest are avoided and managed. Whether conflicts of interest are disclosed to stakeholders, including, as a minimum: Cross-board membership Cross-shareholding with suppliers and other stakeholders Existence of controlling shareholder Related party disclosures The highest governance body s and senior executives roles in the development, approval, and updating of the organization s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts. Measures taken to develop and enhance the highest governance body s collective knowledge of economic, environmental and social topics. Processes for evaluation of the highest governance body s performance with respect to governance of economic, environmental and social topics. Actions taken in response to evaluation of the highest governance body s performance with respect to governance of economic, environmental and social topics. Transactions involving a conflict of interests between a director and the company are required to be approved by the Board of Directors in accordance with the law and the company's executive regulations. G4-45 The highest governance body s role in the identification and management of economic, environmental and social impacts, risks, and opportunities, including the implementation of due diligence processes. Whether stakeholder consultation is used to support the highest governance body s identification and management of economic, environmental and social impacts, risks, and opportunities. CSR Promotion Framework G4-46 The highest governance body s role in reviewing the effectiveness of the organization s risk management processes for economic, environmental and social topics. CSR Promotion Framework G4-47 Frequency of the highest governance body s review of economic, environmental and social impacts, risks, and opportunities. CSR Promotion Framework 4 / 15

5 G4-48 The highest committee or position that formally reviews and approves the organization s sustainability report and ensures that all material Aspects are covered. The Process of Compiling this Report CSR Promotion Framework P4 G4-49 G4-50 G4-51 G4-52 G4-53 G4-54 Process for communicating critical concerns to the highest governance body. Nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them. a. Report the remuneration policies for the highest governance body and senior executives for the below types of remuneration. (The kinds are omitted.) b. Report how performance criteria in the remuneration policy relate to the highest governance body s and senior executives economic, environmental and social objectives. Process for determining remuneration. Whether remuneration consultants are involved in determining remuneration and whether they are independent of management, and any other relationships which the remuneration consultants have with the organization. How stakeholders views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable. Ratio of the annual total compensation for the organization s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country. CSR Promotion Framework Ratio of percentage increase in annual total compensation for the organization s highest-paid individual in each country of significant operations to the median G4-55 percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country. Ethics and Integrity Organization s values, principles, standards G4-56 * and norms of behavior. G4-57 G4-58 Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines. Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines. Corporate Philosophy CSR Direction, Code of Conduct Operating an In-House Reporting System Operating an In-House Reporting System P1 P74 P74 5 / 15

6 G4-EC1 G4-EC2 SPECIFIC STANDARD DISCLOSURES Economic Economic Performance Direct economic value generated and distributed Financial implications and other risks and opportunities for the organization s activities due to climate change G4-EC3 Coverage of the organization s defined benefit plan obligations G4-EC4 Financial assistance received from government Market Presence Material Aspects Long-Term Management Policy and Medium-Term Management Plan Global Warming Prevention Policy and Framework Basic Approach to Building Relationships with our Stakeholders and Key Means of Communication Distribution of Economic Value to Stakeholders Global Warming Prevention Policy and Framework Pension Contributions Financial Assistance from the Government P23-24 P41 P65 P66 P41 P66 P66 G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation Proportion of senior management hired G4-EC6 from the local community at significant locations of operation Indirect Economic Impacts G4-EC7 Development and impact of infrastructure investments and services supported Significant indirect economic impacts, G4-EC8 including the extent of impacts Procurement Practices () Overseas Human Resource Development Social Contribution Activities () Social and Environmental Considerations in Overseas Mines P69 DB14 DB18 G4-EC9 Proportion of spending on local suppliers at significant locations of operation () Local Procurement DB19 Environmental Materials G4-EN1 G4-EN2 Energy Materials used by weight or volume Percentage of materials used that are recycled input materials Long-Term Management Policy and Medium-Term Management Plan Raw Material Input () Promotion of a Recycling-Oriented Society Raw Material Input () Promotion of a Recycling-Oriented Society Global Warming Prevention Policy and Framework Basic Policy on R&D 6 / 15 P23-24 P39 P39 P41 P49 DB10-11 DB10-11

7 G4-EN3 G4-EN4 G4-EN5 G4-EN6 G4-EN7 Water G4-EN8 Energy consumption within the organization Energy consumption outside of the organization Energy intensity Reduction of energy consumption Reductions in energy requirements of products and services Total water withdrawal by source G4-EN9 Water sources significantly affected by withdrawal of water G4-EN10 Percentage and total volume of water recycled and reused Biodiversity Total Energy Input () Preventing Global Warming Logistic Initiatives () Energy Saving from Logistics Operations Comprehensive Initiatives Aimed at Preventing Global Warming and Establishing a Recycling-Oriented Society Reduction Initiatives During Fiscal 2016 Comprehensive Initiatives Aimed at Preventing Global Warming and Establishing a Recycling-Oriented Society Reduction Initiatives During Fiscal 2016 Producing Renewable Energy Ground Source Heat Pump Systems(GSHP) () Preventing Global Warming Comprehensive Initiatives Aimed at Preventing Global Warming and Establishing a Recycling-Oriented Society Reduction Initiatives During Fiscal 2016 Producing Renewable Energy Ground Source Heat Pump Systems(GSHP) Water Use () Environment Management Preserving Biodiversity Basic Approach to Sustainable Forest Management P39 P43 P41-42 DB11-12 DB12 P41-44 DB11-12 P41-44 P39 P47 P48 DB9-10 G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Preserving Biodiversity Sustainable Management and Operation of Company-Owned Forests () Conservation of Biodiversity P47-48 DB12-13 G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas Preserving Biodiversity Sustainable Management and Operation of Company-Owned Forests () Conservation of Biodiversity P47-48 DB / 15

8 G4-EN13 Habitats protected or restored Preserving Biodiversity Sustainable Management and Operation of Company-Owned Forests () Conservation of Biodiversity P47-48 DB12-13 G4-EN14 MM1 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk Amount of land disturbed or rehabilitated Protecting Rare Plant Species at Limestone Mines () Not applicable as we do not own a majority stake of any mines P47 MM2 The number and percentage of total sites identified as requiring biodiversity management plans, and the number (percentage) of those sites with plans in place Preserving Biodiversity Sustainable Management and Operation of Company-Owned Forests () Conservation of Biodiversity P47-48 DB12-13 Emissions G4-EN15 G4-EN16 G4-EN17 G4-EN18 G4-EN19 G4-EN20 G4-EN21 Effluents and Waste G4-EN22 G4-EN23 G4-EN24 Direct greenhouse gas (GHG) emissions (Scope 1) Energy indirect greenhouse gas (GHG) emissions (Scope 2) Other indirect greenhouse gas (GHG) emissions (Scope 3) Greenhouse gas (GHG) emissions intensity Reduction of greenhouse gas (GHG) emissions Emissions of ozone-depleting substances (ODS) NOX, SOX, and other significant air emissions Total water discharge by quality and destination Total weight of waste by type and disposal method Total number and volume of significant spills Greenhouse Gas Emissions Breakdown of Total Emissions for Fiscal 2016 Greenhouse Gas Emissions Breakdown of Total Emissions for Fiscal 2016 CO₂ emissions according to mode of transport () Energy Saving from Logistics Operations Targets for 2020 and Results/Progress in FY2016 Targets for 2020 and Results/Progress in FY2016 Emissions into the Air and Bodies of Water () Environment Management Emissions into the Air and Bodies of Water, Water Discharged Water Pollutant Discharge, Water Discharged () Environment Management Volume of Industrial Waste () Promotion of a Recycling-Oriented Society No relevant cases in the reporting period. P40 P42 P40 P42 P43 P41 P41 P40 P40 P40 DB12 DB9-10 DB9-10 DB10-11 G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention2 Annex I, II, III, and VIII, and percentage of transported waste shipped internationally 8 / 15

9 G4-EN26 MM3 Products and Services G4-EN27 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization s discharges of water and runoff Total amounts of overburden, rock, tailings, and sludges and their associated risks Extent of impact mitigation of environmental impacts of products and services Percentage of products sold and their G4-EN28 packaging materials that are reclaimed by category Compliance(Environmental) G4-EN29 Transport Overall Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations Preserving the Natural Environment P47-48 () Not applicable as we do not own a majority stake of any mines. Long-Term Management Policy and Medium-Term Management Plan Basic Policy on R&D In Pursuit of a Recycling-Oriented Business Model Smelting and Cement Recycling System Compliance with Environmental Legislation () Environment Regulatory Compliance P23-24 P49 P33-34 P35-36 P38 DB9 G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization s operations, and transporting members of the workforce CO₂ emissions according to mode of transport () Energy Saving from Logistics Operations P43 DB12 Total environmental protection expenditures G4-EN31 Environmental Accounting and investments by type Supplier Environmental Assessment G4-EN32 Percentage of new suppliers that were screened using environmental criteria Significant actual and potential negative G4-EN33 environmental impacts in the supply chain and actions taken Environmental Grievance Mechanisms Formulating CSR Procurement Guidelines for the Procurement & Logistics Division P38 G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms Compliance with Environmental Legislation P38 9 / 15

10 Social Sub-Category Labor Practices and Decent Work Employment Total number and rates of new employee G4-LA1 hires and employee turnover by age group, gender, and region Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of G4-LA2 operation Return to work and retention rates after G4-LA3 parental leave, by gender Labor/Management Relations Labor Union and Management Partnership Employment Statistics () Human Resources of the DB14 G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements Labor Union and Management Partnership MM4 Number of strikes and lock-outs exceeding one week s duration, by country () Overseas Human Resource Development DB14 Occupational Health and Safety Occupational Safety and Health(Basic Approach, Framework, Management Priorities) P55 G4-LA5 Percentage of total workforce represented in formal joint management worker health and safety committees that help monitor and advise on occupational health and safety programs Labor Union and Management Partnership Type of injury and rates of injury, occupational diseases, lost days, and G4-LA6 absenteeism, and total number of workrelated fatalities, by region and by gender Workers with high incidence or high risk of G4-LA7 diseases related to their occupation Health and safety topics covered in formal G4-LA8 agreements with trade unions Training and Education Safety Record () Occupational Safety and Health Management Priorities P58 P55 DB15 Human Resources(Basic Approach) Labor Union and Management Partnership P51 G4-LA9 Average hours of training per year per employee by gender, and by employee category Employee Training G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings Developing Human Resources and Managing Diversity P / 15

11 Percentage of employees receiving regular performance and career development G4-LA11 reviews, by gender and by employee category Diversity and Equal Opportunity Equal Remuneration for Women and Men Human Resources(Basic Approach) Empowerment of women Work-Life Balance Labor Union and Management Partnership P51 P52 G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity Payroll, Breakdown of Employees, Disabled Employment, Rehiring of Retire Employees, Percentage of women in management positions () Human Resources of the P52 DB14 G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation Development and Use of a Diverse Range of Human Resources (Employment Statistics) Supplier Assessment for Labor Practices Percentage of new suppliers that were G4-LA14 screened using labor practices criteria Significant actual and potential negative G4-LA15 impacts for labor practices in the supply chain and actions taken Labor Practices Grievance Mechanisms Number of grievances about labor practices G4-LA16 filed, addressed, and resolved through formal grievance mechanisms Respect for Human Rights Sub-Category Investment Human Rights G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening Responsible Procurement of Raw Materials () Investment and Procurement Standards -62 DB17-18 Total hours of employee training on human rights policies or procedures concerning G4-HR2 aspects of human rights that are relevant to operations, including the percentage of employees trained Non-discrimination G4-HR3 Total number of incidents of discrimination and corrective actions taken Freedom of Association and Collective Bargaining Respect for Human Rights Preventing Harassment G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association () Overseas Human and collective bargaining may be violated or Resource Development at significant risk, and measures taken to support these rights DB14 11 / 15

12 Child Labor Respect for Human Rights(Basic Approach) Formulating CSR Procurement Guidelines for the Procurement & Logistics Division Initiatives as part of Raw Material Procurement from Mines G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor Responsible Procurement of Raw Materials () Investment and Procurement Standards -62 DB17-18 Forced or Compulsory Labor Respect for Human Rights(Basic Approach) Formulating CSR Procurement Guidelines for the Procurement & Logistics Division Initiatives as part of Raw Material Procurement from Mines G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor Responsible Procurement of Raw Materials () Investment and Procurement Standards -62 DB17-18 Security Practices G4-HR7 Percentage of security personnel trained in the organization s human rights policies or procedures that are relevant to operations Total number of operations taking place in or adjacent to indigenous peoples territories, and number and percentage of MM5 operations or sites where there are formal agreements with indigenous peoples communities Indigenous Rights G4-HR8 Assessment Total number of incidents of violations involving rights of indigenous peoples and actions taken () Not applicable as we do not own a majority stake of any mines. Responsible Procurement of Raw Materials () Investment and Procurement Standards -62 DB17-18 G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments 12 / 15

13 Supplier Human Rights Assessment Respect for Human Rights(Basic Approach) Formulating CSR Procurement Guidelines for the Procurement & Logistics Division Initiatives as part of Raw Material Procurement from Mines Percentage of new suppliers that were G4-HR10 screened using human rights criteria Significant actual and potential negative G4-HR11 human rights impacts in the supply chain and actions taken Human Rights Grievance Mechanisms () Investment and Procurement Standards DB17-18 G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms Preventing Harassment Operating an In-House Reporting System P74 Sub-Category Society Local Communities Getting Involved in Society and the Community(Basic Approach) Dialogue with Local Communities P69 G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs () Social and Environmental Considerations in Overseas Mines DB18-19 G4-SO2 MM6 Operations with significant actual or potential negative impacts on local communities Number and description of significant disputes relating to land use, customary rights of local communities and indigenous peoples The extent to which grievance mechanisms were used to resolve disputes relating to MM7 land use, customary rights of local communities and indigenous peoples, and the outcomes Anti-corruption () Local Procurement () Not applicable as we do not own a majority stake of any mines. Responsible Procurement of Raw Materials () Investment and Procurement Standards DB19-62 DB17-18 G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Reinforcing Governance at Overseas Group Companies G4-SO4 Communication and training on anticorruption policies and procedures G4-SO5 Confirmed incidents of corruption and actions taken Public Policy G4-SO6 Total value of political contributions by country and recipient/beneficiary Anti-competitive Behavior Total number of legal actions for anticompetitive behavior, anti-trust, and G4-SO7 monopoly practices and their outcomes Compliance P73-74 No relevant cases in the reporting period. Our Approach to Society () As an ICMM Member No relevant cases in the reporting period. P70 DB / 15

14 Compliance(Social) Effectively Implementing Compliance P73 G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations No relevant cases in the reporting period. MM8 MM9 MM10 Number (and percentage) of company operating sites where artisanal and smallscale mining (asm) takes place on, or adjacent to, the site; the associated risks and the actions taken to manage and mitigate these risks Sites where resettlements took place, the number of households resettled in each, and how their livelihoods were affected in the process Number and percentage of operations with closure plans Supplier Assessment for Impacts on Society Percentage of new suppliers that were G4-SO9 screened using criteria for impacts on society Significant actual and potential negative G4-SO10 impacts on society in the supply chain and actions taken Grievance Mechanisms for Impacts on Society Number of grievances about impacts on G4-SO11 society filed, addressed, and resolved through formal grievance mechanisms () Not applicable as we do not own a majority stake of any mines. () Not applicable as we do not own a majority stake of any mines. () Not applicable as we do not own a majority stake of any mines. Formulating CSR Procurement Guidelines for the Procurement & Logistics Division Operating an In-House Reporting System P74 Sub-Category Product Responsibility Customer Health and Safety G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement Quality Control and Assurance Systems Customer Satisfaction Surveys P63 P68 Product Quality and Safety () Striving for Materials Stewardship () Compliance with Chemical Substance Regulation P63-64 DB19-20 G4-PR2 Total number of incidents of noncompliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes Product and Service Labeling Quality Control and Assurance Systems Customer Satisfaction Surveys P63 P68 14 / 15

15 G4-PR3 Type of product and service information required by the organization s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements Providing Safety Information () Striving for Materials Stewardship P64 () Compliance with Chemical Substance Regulation DB19-20 Total number of incidents of noncompliance with regulations and voluntary G4-PR4 codes concerning product and service information and labeling, by type of outcomes Results of surveys measuring customer G4-PR5 satisfaction Marketing Communications G4-PR6 Sale of banned or disputed products Total number of incidents of noncompliance with regulations and voluntary codes concerning marketing G4-PR7 communications, including advertising, promotion, and sponsorship, by type of outcomes Customer Privacy Quality Control and Companywide Quality Activities Improving Customer Satisfaction P63 P68 Promoting Risk Management Activities Protecting Personal Information P75 P76 G4-PR8 Total number of substantiated complaints Protecting Customers Personal regarding breaches of customer privacy and Information losses of customer data P76 Compliance(Products) Monetary value of significant fines for noncompliance with laws and regulations G4-PR9 concerning the provision and use of products and services Materials Stewardship Sector Supplement Programs and progress relating to materials stewardship. Quality Control and Assurance Systems Customer Satisfaction Surveys Quality Control and Companywide Quality Activities () Striving for Materials Stewardship P63 P68 P63 DB / 15