ACCENT MANAGEMENT CONSULTING

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1 INHOUSE TRAINING COURSES CATALOGUE. ISO 900SERIES. QUALITY MANAGEMENT SYSTEMS TRAINING COURSE IN IRCA ISO 9000 Series Quality Executive managers and Line managers who are involved in the implementation and Management Systems maintenance of the QMS. Course covers: understanding of ISO 900 standard, Principles of Awareness Training Course QMS, Benefits of Implementing QMS. IRCA ISO 9000 Series Quality Executive managers and Line managers who are involved in the implementation and 4 Management Systems maintenance of the QMS. Course covers; description of the purpose of a Quality Management Documentation Training System, 8 principles of quality management., purpose, content and interrelationship of ISO Course 9000, ISO 900, ISO 9004 and ISO 90, Interpret requirements of ISO 900:008 and Documentation of a quality management system that complies with ISO 900:008 standard. ISO 9000 Series Quality Management Systems Continual Improvement Training. Executive managers and Line managers who are involved in the implementation and maintenance of the QMS.The course covers description of the purpose of a process in relation to ISO 9000 and what continual improvement, process monitoring and improved techniques, with practical ways to achieve continual improvements at the respective work stations, customer satisfaction monitoring methods at their respective work stations for both internal and external customers and aanalysis of data in their respective work stations and utilize the same to improve their performance 3 ISO 9000 Series Quality Management Systems Internal Auditor Training Course Senior and Line managers and Team members who are involved in the implementation and maintenance of the QMS. Course covers: understanding of ISO 900 standard, planning an audit, creating clear, concise and relevant audit reports etc.

2 . ISO 400 SERIES. ENVIRONMENTAL MANAGEMENT SYSTEMS IN ISOO 4000 Series Environmental Management Systems Awareness Training Course Executive managers and Line managers who are involved in the implementation and maintenance of the EMS. Course covers: understanding of ISO 400 standard, planning an audit, creating clear, concise and relevant audit reports etc ISO 4000 Series Environmental Management Systems Documentation Training Course Senior and Line managers and Team members who are involved in the implementation and maintenance of the EMS. The course covers the purpose of an EMS, principles, processes and techniques for assessment & management of environmental aspects & impacts, purpose & content and interrelationship of ISO400 standard & 4000 guidance series, Interpret requirements of ISO 400: 004 International Standard, legislative framework relevant to an EMS 4 ISO 4000 Series Environmental Management Systems Internal Auditor Training Course Environmental Monitoring and Reporting Training Course Line managers and Team leaders who are involved in the implementation and maintenance of the EMS. Course covers: understanding of ISO 400 standard, planning an audit, creating clear, concise and relevant audit reports etc. Managers responsible for implementing and monitoring NEMA requirements. Course will cover environmental aspects and impacts and will assist in improvement of environmental performances and capacity building for environmental audits and reporting etc.

3 3. FOOD SAFETY MANAGEMENT SYSTEM ISO 000 Series Food Safety Management Systems Awareness Training Course. This course is designed for managers of food production business and their suppliers, including top management.this course covers a thoroughly trained HACCP Food Management Team with the skills set to, Development of HACCP Plans, Management of ISO 000 Food Safety Management systems. ISO 000 Series Food Safety Management Systems Documentation Training Course ISO 000 Series Food Safety Management Systems Internal Auditors Training Course HACCP Training Course for Horticultural Exporters HACCP Training Course for Packaging Industries This course is designed for managers of food production business and their suppliers, including top management, commercial and trade management, production and quality assurance managers who wish to become updated on the potential and benefits of ISO 000. This course is designed for managers of food production business and their suppliers, including top management.the course covers. Fundamental purpose of a food safety management system principles, processes and techniques used for the assessment and management of food safety hazards, including the significance of these for FSMS auditors, role of an auditor to plan, conduct, report and follow up and food safety management systems audit in accordance with 90, Interpretation of the requirements of ISO 000:005. This course is designed for quality assurance managers and other employees in Horticultural Industry participating in the development, implementation and monitoring of Food Safety Management Systems. Commercial and top management can also benefit through knowledge of the options and requirements of the standard. This course is designed for managers and other employees in Food Packaging Industry participating in the development, implementation and monitoring of Food Safety Management Systems. Commercial and top management can also benefit through knowledge of the options and requirements of the standard. 4

4 British Retail Consortium- (BRC) Training Course for Companies supplying Retailer Branded Food Products ACCENT This course is designed for quality assurance managers and other employees participating in the development, implementation and monitoring of BRC Food and Packaging Safety Management Systems. Commercial and top management can also benefit through knowledge of the options and requirements of the standard. 4. SOCIAL ACCOUNTABILITY AND ETHICAL CODES OF CONDUCT Social Accountability and SA 8000 Auditor Awareness Course Individual and Team members who are behind corporate social responsibilities. Course covers development of Codes of Conduct and SA 8000 standard, stakeholders roles identification etc. Ethical Trading Initiatives (ETI) Training Course for Horticultural Exporters Ethical Trading Initiatives (ETI) Training Course for Flower Exporters Corporate Social Reporting and Supply Chain Management Executive managers, Line managers and Team members. Most buyers in Europe would like to find out more about the conditions and rights at work of the worker who make them. Course covers: understanding of safety and health issues, management of collective bargains, wage management, auditing against ETI requirements and reporting the outcome etc. Executive managers, Line managers and Team members. Most buyers in Europe would like to find out more about the conditions and rights at work of the worker who make them. Course covers: understanding of safety and health issues, management of collective bargains, wage management, auditing against ETI requirements and reporting the outcome etc. Managers and Team leaders who need to understand the typical tools for Social Corporate Management. Participants will be able to develop and implement a Social Accountability (SA) supply chain management strategy and enhance communication with stakeholders etc. 5. OCCUPATIONAL HEALTH & SAFETY MANAGEMENT SYSTEM

5 OHSAS 800 Series Occupational Health & Safety Management Systems Awareness Training Course ISO 8000 Series Occupational Health & Safety Management Systems Internal Auditor Training Course Occupational Health and Safety Hazard Identification and Risk Assessment ACCENT This one-day course is designed for all levels of management and those who are responsible for the implementation and maintenance of health and safety management systems. It is also useful for those auditors who wish to understand health and safety management. This course is intended for all those who will be performing internal health and safety management systems audits to OHSAS 800. It is also useful for those responsible for implementation and maintenance of health and safety management systems. A new one-day interactive course. The course addresses the key element of planning required to establish the effective Occupational Health Management Systems. The course is intended for those who are likely to be involvement in implementation of OH&SMS. The course is also suitable for auditors seeking to improve their knowledge of this fundamental element of OH&SMS. 6. EUREPGAP (GOOD AGRICULTURAL PRACTICES) Eurepgap Executive managers, Line managers and Team members. Course covers: understanding of general regulations governing fruit and vegetables, global safety partnership for safe and sustainable agriculture (GAP), auditing against Eurepgap requirements and reporting the outcome etc. 7 OTHER MANAGEMENT COURSES

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7 Communication Skills Training Executive Managers and Supervisors. The course covers: Reasons for good communication, Course. communication process, barriers to communication INDUSTRIAL SAFETY TRAINING COURSE This course has been developed for line managers and supervisors with a purpose of outlining the principles and methods and accidents prevention and for providing guidance and instructions for eliminating hazards and accident producing causes. LEADERSHIP training COURSE MANAGING CONFLICTS IN ORGANISATION TRAINING COURSE QUALITY CIRCLES TRAINING COURSE Line or Section or Departmental Supervisors / Managers The significance of organizational leadership can be readily seen by human relations responsibilities of Supervisors, such as developing in people an interest in their work, settling conflicts among them, encouraging them to accept change, motivating them to do work of high quality, communicating management plans and instructions and helping them contribute with their minds as well as their skills. In general the employer who develops better leaders gains a competitive advantage. Better leaders develop better employees and the two together develop a more effective organization. Line or Section or Departmental Supervisors / Managers. This course is meant to acquaint the participants with the what, how and why of the various forms of conflict in organizations, as well as, the techniques and requirements for their effective management. A distinguishing feature of the course is its coverage of a proactive basis for the steady state solution of the conflict dynamics. The course may thence help sharpen the perceptions and insights of the participants, and enhance their ability and skills for diagnosing and intervening in organizational conflict situations. Line or Section or Departmental Supervisors / Managers. This course is designed to acquaint the delegates with the origin, nature, purpose, significance, role, structure, operation, techniques, implementation, difficulties, evaluation and future of quality techniques. At the end of the course, you should be in a position to prepare for implementation of QC

8 programmes in your organizations or to evaluate the working of an existing one. You should also be able to organize the implementation of a programme and anticipate the problems likely to arise in this connection. TIME MANAGEMENT TRAINING COURSE Line or Section or Departmental Supervisors / Managers. Like any other form of management, time management involves analysis and planning. In order to maximize the number of hours in the day, one needs to understand how one currently uses one s time and where one encounters problems. By learning how to control one s time one, will achieve more.. The maximum number of delegates for each course is 0 and the minimum is 6.. Venue of the training will be agreed upon by the delegate and the training body. Contacts; Accent Management Consulting sales@accent.co.ke /info@accent.co.ke Tel: