GOVERNMENT OF NUNAVUT POSITION DESCRIPTION. Certified that this position description accurately describes the position of Director Career Development.

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1 GOVERNMENT OF NUNAVUT POSITION DESCRIPTION Date: October 30, 2017 Position Number: Position: Director Career Development Incumbent: TBD Reports to: Executive Director Location: Effective: Iqaluit TBD Certified that this position description accurately describes the position of Director Career Development. Deputy Minister Department of Family Services Date General Accountability Reporting to the Executive Director, the Director of Career Development is accountable for the management of all divisional programs and services provided to residents of Nunavut. The Director Career Development is accountable for administering funding received through labour market transfer agreements with the Government of Canada. These funds are designed to provide labour market interventions to allow residents to take skill training, thereby enhancing their employability and their potential for self-reliance. The Director manages a variety of career development and employment counseling programs and services designed to prepare residents for employment, enhance their career potential or to encourage employers to hire and train individuals. The Director also provides loans, grants and bursaries for Nunavut postsecondary students in accordance with the Student Financial Assistance Act and Regulations. Finally, the Director administers allowances for those enrolled as Apprentices under the Nunavut Apprenticeship Program as well as oversees the Nunavut Apprenticeship program in Director Career Development Page 1 of 6 March 23, 2018

2 accordance with the Apprenticeship, Trades and Occupations Certification Act and Regulations. Organizational Structure A total of 3 positions report to the Executive Director Family Services Programs. The other 2 are: Director Income Assistance Director Children and Family Services Subordinates Three positions report directly to the Director Career Development. In addition, the Director exercises responsibility for providing program direction to 3 Regional Administrators and Career Development Officers who deliver programs from regional offices. Those who report directly to the Director of Career Development are: Manager Labour Market Programs Iqaluit The Manager is accountable for assisting in the direction and management of the labour market transfer agreements between Canada and Nunavut which provides training allowances for EI recipients and non-recipients respectively. The Manager also oversees information management projects for the Career Development Division. Manager Financial Assistance to Nunavut Students Arviat The Manager is accountable for managing the Government s student financial assistance program which provides grants, loans and allowances to post- secondary educational students. The Manager is accountable for providing responsive services to students, liaising with post- secondary educational institutions and managing the collection of outstanding loans through a process of remission based on residency in Nunavut and direct payment for those who reside outside the Territory. Senior Policy Analyst Arviat This position has no subordinates but is in place to support legislative and policy development for both Financial Assistance for Nunavut Students as well as labour market programs including Apprenticeship. This individual will work closely with the FANS Manager and Program Specialist and the Manager of Labour Market Programs and Labour Market Programs Specialist in particular. Director Career Development Page 2 of 6 March 23, 2018

3 Nature and Scope Nunavut has a total population of 38,243 scattered over 25 communities (2017 data). The Territory has a very young population and suffers from high levels of unemployment with a limited economic base. The Director will be challenged to find innovative solutions to address skill shortages in the labour force. The Director must be a strong advocate for additional funding for adult training supports and must work in partnership with educational institutions to improve student retention so that adults can access the full range of available postsecondary loans and grants. The Director is accountable for managing Nunavut s program of financial assistance for post-secondary educational assistance. The administrative challenge of providing assistance to students attending colleges/universities across the country is daunting as the students involved in the program are scattered across Nunavut and must make their way to central locations in Nunavut and southern Canada to attend programs within deadlines established by the institutions. Establishing a strong working relationship with the educational institutions is critical as flexibility is essential for Nunavut students. A major issue facing the Division is the ability to effectively monitor student loans, maintain acceptable records of loans outstanding and arrange payments for loans which must be repaid. The process to address this is underway, and the Director will be responsible for the continued implementation of a collection process. The Division administers agreements with the Federal Government to provide training allowances to residents who require additional skills to enter the labour force or to expand career opportunities. These agreements have onerous reporting and accounting requirements and the Director will be challenged to ensure the appropriate records are maintained and that reporting is completed within the required schedule. These cost shared agreements are important for the people of Nunavut as they provide the majority of funding available for training allowances. The agreements in in the renewal process it will be critical that the Director is able to implement the agreements once signed. There are a range of social problems in Nunavut that have an impact on the Career Development portfolio. They include: poverty, food insecurity, suicide, low educational levels, and inter-generational trauma. The Director Career Development must find ways to participate effectively on both inter-departmental and cross-departmental files such as the Nunavut Poverty Reduction Strategy, Blueprint for Action, etc. Strong planning skills will be needed to deal with the growing demands on the system and the impact of changing demographics. Dimensions Person years: 18 O&M budget: $9.8 million direct (Divisional HQ budget) $13.2 million contributory (entire Divisional budget) Capital: N/A Director Career Development Page 3 of 6 March 23, 2018

4 Spending Authority: Full, within budget Specific Accountabilities Coordinate the development, revision and implementation of several large information management systems including a career development client database and a FANS database redesign. Provide training allowances to Nunavut residents for both job training and trades training under the Nunavut Apprenticeship program. Develop and implement a Nunavut-wide career and labour market strategy. Ensure the career and labour market strategy meets the needs of residents and is linked to regional operations, Nunavut employers, industry councils and interagency forums. Emphasize career options that are relevant to Inuit and include scholarships, awards, sponsorships, programs and initiatives that provide residents with the skills needed to qualify for employment. Effectively manage partnerships with the Government of Canada and negotiate the continuation of adequate funding levels in the labour market transfer agreements and successor agreements to satisfy adult skill training needs. Effectively manage the Financial Assistance for Nunavut Students (FANS) program to provide an effective and responsive system of loans and grants to post-secondary students. Improve accounting controls in FANS to ensure financial resources are being effectively utilized and expenditures are fully accountable. Establish the controls necessary to track student loans and establish an efficient mechanism for collecting outstanding loans in accordance with the provisions of the Student Financial Assistance Act. Strengthen and expand electronic case management systems to integrate case management across all programs transferred into Family Services. Pursue funding to strengthen the electronic delivery system and automate processes and practices wherever possible across all program areas. Establish goals, objectives and indicators for Divisional programs and achieve acceptable results. Director Career Development Page 4 of 6 March 23, 2018

5 Develop work plans to formalize goals and objectives and allow for progress monitoring. Develop, through a team oriented approach, a vision and strategic direction that is shared by staff and the public. Develop more effective relationships and partnerships between partner organizations, communities, and the Family Services system, in program planning and in the promotion of well-being. Function as a member of the Department s senior management team and a leader within the Department, to coordinate the delivery of Family services programs across the Territory and to plan for a shared vision of the future. Provide professional advice to the Executive Director and Assistant Deputy Minister on program issues. Effectively supervise staff and provide a staff development program aimed at improving skills in their area of responsibility. Evaluate, or causing to be evaluated, the performance of staff with the aim of improving services and the professional capacity of staff, and teams. Develop where necessary, and enhance where existing, the capacity to create and strategically use information resources in the design and delivery of community programs and services. Represent the territory and the department by participating in Federal/Provincial/Territorial forums in the areas of Labour market, financial assistance and apprenticeship through the Forum of Labour Market Ministers (FLMM), Council of Ministers of Education of Canada/Interprovincial Committee on Student Financial Assistance (ICCSFA), and the Canadian Council of Directors of Apprenticeship (CCDA) in particular. Develop and implement effective budget controls for programs and services and manage the budget in accordance with the requirements of the Financial Administration Act and departmental policy. Develop main estimates and business planning documents and carry out effective financial forecasting. Director Career Development Page 5 of 6 March 23, 2018

6 Knowledge, Skills and Abilities Knowledge The incumbent requires a sound knowledge of relevant legislation, policies and procedures, as well as current management theory and practice in Nunavut and related jurisdictions. The incumbent also requires knowledge and understanding of Nunavut s language and cultural requirements in an administrative context. The incumbent also requires knowledge in information systems design and project development. This knowledge may come from having a minimum of an undergraduate Degree in Education, industrial relations or a related academic discipline, 10 years experience in Education/training or related fields; 3 years in management or supervision; 3 years experience in training and employment program planning development; substantial knowledge of program planning and development; substantial knowledge of Nunavut Labour Market issues. Knowledge of research design and methodologies are an asset. Skills The incumbent needs to be experienced in administration and management of staff in a multi-tiered regulatory environment. The incumbent should also have a strong understanding of policy and program development, including experience with program implementation and evaluation. Excellent communication skills (both written and verbal) are also a required. Excellent research skills, effective negotiation and facilitation skills, strong planning and organizational skills and strong computer skills are also needed. The incumbent must also have a strong understanding of project management and information system (database) design and development and experience in designing, developing and implementing these types of systems. Abilities The incumbent needs the following proficiencies that are required to do the job: Initiative, self-confidence, respect for others, a cooperative management style, flexibility and the ability to demonstrate initiative, honesty, friendliness and team spirit. In addition, confidence in policy and program management as well as program development and evaluation are also a requirement. The incumbent needs to be a highly experienced manager, with the ability to problem solve in a complex regulatory environment, while at the same time balancing the broad range of planning, program development and evaluation requirements. This is considered a position of Trust; CRC is required Director Career Development Page 6 of 6 March 23, 2018