Human Resource Management

Transcription

1 ALT 4 - WORKSHOP: Human Resurce Management Perfrmance Develpment Review Frm [Example Only] Perfrmance Develpment Review Frm (Example) Name: Review Perid: Jb Title: T&D Cnsultant Ntes n hw the frm is used: This frm is based n the Jb Descriptin fr the jb named abve. It reviews a persn's perfrmance against the main duties and persn prfile (skills, attitudes) utlined in it. It is nt meant t include everything that smene has achieved but be an accurate "summary". If needed, mre detailed supprting dcumentatin can be attached t it. This frm shuld be filled in while lking at the relevant jb descriptin. It will als be helpful t cmpare it t last year's review. It is t be cmpleted in 4 parts: 1. Summary Descriptin f Achievement - Fr each main duty, summarise what has been achieved. The emphasis here is n describing what has happened, nt n assessment. Hwever, it is helpful t nte here whether gals have been successfully cmpleted r nt. If nt, why nt? It is als useful t nte questins that need t be clarified when it is discussed between staff member and supervisr. 2. Summary Assessment f Skills, Attitudes - The emphasis here is mre n assessment, hw are peple ging, are they demnstrating the skills and attitudes cnsidered imprtant fr the jb. What change and grwth has there been in the last 12 mnths, where des there need t be further develpment and imprvement? Are there any key areas that need attentin? 3. Other Issues fr Discussin - This is the place t raise any questins, ideas, cncerns abut yur wrk r the T&D sectin in general. 4. Final Cmments & Summary - This is the place t write yur verall summary abut hw yu have felt abut the last year's achievement and develpment. Remember, the frm is nt the mst imprtant thing. It is nly a tl t help the supervisr and staff persn have a useful discussin. It is a time fr encuragement, t recgnise achievement and grwth. T reach agreements abut smene s past perfrmance and prgress, t give cnstructive feedback, raise any cncerns abut the jb (frm bth sides) and plan any needed actin. This frm and discussin shuld prduce 'n surprises but finalise and frmally dcument (fr each persn's Persnnel File) what has already been discussed as part f the regular supervisry relatinship. Tim Mazzarl (2018) all rights reserved 1

2 Part 1: Summary Descriptin f Achievements Main Duties 1. Managing prgram teams 2. Needs assessment and cnsultancy 3. Prgram design, delivery & evaluatin 4. Maintaining external relatinships/client-fcus 5. Management supprt 6. Persnal develpment Summary under Main Duties 1. Managing prgram teams: 2. Needs assessment and cnsultancy: 3. Prgram design, delivery & evaluatin: 4. Maintaining external relatinships/client fcus: 5. Management supprt 6. Persnal develpment Tim Mazzarl (2018) all rights reserved 2

3 Part 2: Summary Assessment f Skills & Attitudes Skills Prgram & Self Management: Able t wrk independently, asking fr help when needed. Demnstrated initiative, creativity, and self mtivatin. Able t plan and manage a variety f activities, setting apprpriate pririties and saying, 'N.' when necessary. Persnnel Management: Able t effectively delegate and mnitr the wrk f thers and develp their skills. Able t cach and encurage thers. Training & Develpment Skills: Able t use facilitative learning techniques with individuals and grups. Able t assess needs fr, design, deliver and evaluate perfrmance based learning prgrams. Able t cach and encurage thers. Demnstrated cmmitment t nging persnal develpment. Cmmunicatin: Able t express yurself in clear, understandable and rganised way in written and spken English and Nepali Able t d basic wrd prcessing fr persnal use. Able t establish and keep effective relatinships with a range f peple (expatriate & Nepali, management & staff). Able t wrk in a team and participatry management style. Other Able t spend up t 30% f time ut f Kathmandu, and be physically fit enugh t get t all UMN prject sites. Attitudes Cmmitment t ur missin. Prfessinalism and excellence in wrk. Tim Mazzarl (2018) all rights reserved 3

4 Service t clients and ther members f the team. Interested in what thers say and d, and in helping thers t learn and grw. Able t cnsider thers needs and pints f view as well as their wn. But can be firm when needed. Hnesty and penness in relatinships. What yu d is cnsistent with what yu say. Flexibility. Able t adjust wn activities t meet changing circumstances. Able t juggle several different activities ver the same perid f time. Cmmitment t learn. Open t change and t try new things. Part 3: Other Issues fr Discussin & Agreed Actin Part 4: Final Cmments & Summary Supervisr's Signature Staff Persn s Signature Date: Date: Tim Mazzarl (2018) all rights reserved 4

5 Jb Descriptin (Example) Title: T&D Cnsultant Respnsible t: Training and Develpment Manager Lcatin: Training and Develpment (T&D) sectin, Kathmandu Jb Purpse T prvide advice, supprt and cnsultancy t UMN managers, supervisrs, and prject level T&D and ther persnnel abut T&D pprtunities and issues. T design, rganise, deliver and evaluate skill develpment prgrams t meet identified needs in UMN and UMN related prgrams. This will be in a range f general wrk & life skill areas (e.g. management, supervisin, trainer training, general administrative skills, rientatin, English and Nepali language etc). This may be dne alne r as part f a small 'prject' team. T prvide management supprt t the T&D Manager. Main Duties 1. Managing prgram teams 5% 2. Needs Assessment and cnsultancy 30% 3. Prgram Design, Delivery & Evaluatin 35% 4. Maintaining external relatinships/client-fcus 10% 5. Management Supprt 15% 6. Persnal Develpment 5% Specific Tasks under Main Duties 1. Managing prgram teams: T be respnsible fr leading small teams allcated t specific prgrams r prjects. Each prgram r piece f wrk will be assigned a 'prgram c-rdinatr'. This persn is then respnsible t the T&D Manager fr rganising and leading the 'team' assigned t the prgram: fr writing the Prgram Management statement, fr planning and mnitring the actin plan and budget apprved by the T&D Manager, and ding and writing up an evaluatin reprt. 2. Needs Assessment and Cnsultancy: 2.1. T help managers and supervisrs with needs assessment wrk, t decide what is really needed and hw t get it. This may be n a casual, infrmal r mre structured basis T link peple with resurces apprpriate t their needs (peple, rganisatins, bks etc). 3. Prgram Design, Delivery & Evaluatin: 3.1. T design and evaluate Training prgrams and wrkshps, fr prgrams run by the T&D sectin r by cntract resurces. Tim Mazzarl (2018) all rights reserved 5

6 3.2. T deliver effective training prgrams and wrkshps in yur areas f expertise T be respnsible fr all aspects f prgrams assigned t yu. 4. Maintaining external relatinships and client fcus: 4.1. T develp and maintain gd relatinships with "KEY" peple inside and utside UMN. "Key" peple include 'existing and ptential clients' (Managers, supervisrs etc), prject persnnel with training respnsibilities and ther 'ptential training resurces' T clearly cmmunicate the sectin's image/services t thers T prvide supprt t Prject level T&D persnnel T identify, and assess ptential external training cnsultants and institutins, bks, and ther resurces that may be useful t us T ensure that prgrams and services fr which yu are respnsible meet client needs and expectatins. 5. Management Supprt: 5.1. T assist the T&D manager, as required in aspects f the T&D sectin's management and administratin. 6. Persnal Develpment 6.1. T review and develp yur wn prfessinal skills n a regular basis, in bth frmal and infrmal ways. Relatinships/Authrity Primary 'clients' are Department Secretaries, Prject Directrs/ Prgram Heads, and Prgram levels ther managers and T&D persnnel. Respnsible t T&D Manager in his rle as Team Leader f the cnsultancy team. Other accuntability and supervisry respnsibilities will be assigned n a 'prgram' by 'prgram' basis. When assigned as a 'prgram c-rdinatr', yu are respnsible t the T&D Manager fr rganising and leading the 'team' assigned t that prgram as utlined abve. Yu are respnsible fr planning and mnitring the actin plan and budget as apprved by the T&D Manager. Persn Prfile - Skills 1. Prgram & Self Management 1.1. Able t wrk independently, asking fr help when needed. Demnstrated initiative, creativity, and self-mtivatin Able t plan and manage a variety f activities, setting apprpriate pririties and saying 'n' when necessary. 2. Persnnel Management 2.1. Able t effectively delegate and mnitr the wrk f thers and develp their skills Able t cach and encurage thers. Tim Mazzarl (2018) all rights reserved 6

7 3. Training & Develpment skills 3.1. Able t use facilitative learning techniques with individuals and grups Able t assess needs fr, design, deliver and evaluate perfrmance-based learning prgrams Demnstrated cmmitment t nging persnal develpment. 4. Cmmunicatin 4.1. Able t express yurself in a clear, understandable and rganised way in written and spken English and Nepali 4.2. Able t d basic wrd prcessing fr persnal use Able t establish and keep effective relatinships with a range f peple (expatriate & Nepal, management & staff) Able t wrk in a team and participatry management style. 5. Other 5.1. Able t spend up t 30% f time ut f Kathmandu and be physically fit enugh t get t all UMN prject sites. Persn Prfile - Attitudes 1. Cmmitment t ur missin. 2. Prfessinalism and excellence in wrk. 3. Service t clients and ther members f the team. Interested in what thers say and d, and in helping thers t learn and grw. Able t cnsider ther's needs and pints f view as well as their wn. But can be firm when needed. 4. Hnesty and penness in relatinships. What yu d is cnsistent with what yu say. 5. Flexibility. Able t adjust wn activities t meet changing circumstances. Able t juggle several different activities ver the same perid f time. 6. Cmmitment t learn. Open t change and t try new things. Persn Prfile - Qualificatins years experience in the Training and Develpment field. 2. Bachelrs r Masters Degree in a relevant field preferred. Reference Snaith, W. (1997) Business Management Prgram, Durham University Business Schl, Durham. Tim Mazzarl (2018) all rights reserved 7