Mitie Projects. Corporate Brochure 1

Transcription

1 Mitie Projects Corporate Brochure 1

2 Supporting our customers to create safe, efficient, productive and exciting, environments At Mitie Projects we concentrate on what matters most to our customers. We always start by listening. We then blend innovative design, a deeply ingrained understanding of stakeholder management and skilled project delivery to meet and exceed expectations. Our services create safe, efficient, productive and exciting workplaces enabling our customers most valued asset, their people, to perform better. Our teams have experience across a number of markets. We know that each of our markets has a unique set of constantly changing requirements and that our customers must respond to what is happening around them. We provide a complete and flexible project delivery service to match our customer s needs. 2 3

3 Our vision Our vision at Mitie is to inspire change in the way people live and work. Our people aim to do this by helping our customers to run their organisations more effectively. 4 5

4 Our services The Mitie Projects team brings together decades of experience to help our customers achieve their organisational goals through the following services: Cat A Fit-out Cat B Fit-out Infrastructure Heritage and Core FM Project Small Works Specialist Projects Delivery Projects 6 7

5 Cat A Fit-out Cat A Fit-out We have a proven track record in Cat A delivery across different market sectors. Our expertise covers the full range of Cat A fit-out services including: è Raised floors è Suspended ceilings è Mechanical, Electrical and Plumbing è Fabric & Facades è Programme Management 8 9

6 Cat B Fit-out Cat B Fit-out Our experienced Cat B teams deliver exactly the right working environments to suit our customer s needs. Our project teams always undertake stakeholder workshops with our customers, encouraging a collaborative project environment and ultimately a consistently successful delivery model. Our Cat B services include: è Installation of cellular offices è Enhanced services/finishes è Conference/meeting room facilities è Kitchen fit out è IT and AV installation è Bespoke reception areas è Specialist lighting è Furniture 10 11

7 Infrastructure Infrastructure At Mitie Projects we provide a full range of specialist infrastructure services. We provide a complete management process to deliver projects with requirements that include design, procurement, mobilisation, delivery, commissioning and completion activities. Our detailed approach guarantees a fully co-ordinated installation. We deliver infrastructure projects within live and fully occupied environments

8 Heritage and Specialist Projects Heritage and Specialist Projects We have successfully delivered specialist projects within a range of complex historic, listed and high security buildings. Our capabilities extend to works that include: è Mechanical, Electrical and Plumbing è Masonry è Decoration è Metal work è Joinery è Carpentry è Wood work restoration è Brick conservation Our experience ensures that we are able to balance the complex stakeholder management requirements inherent to heritage and high security environments against the deliveryof our customer and project goals

9 Core FM Project Delivery Core FM Project Delivery Our Project Managers are deployed and fully integrated into core Mitie facilities maintenance contracts providing a seamless transition from concept design and delivery into maintenance.. The expertise of this team extends to complex and highly technical works. Our project managers are an integral part of the wider customer team bringing a detailed understanding of their business and operational requirements. We deliver projects in and around occupied buildings and schedule work to minimise disruption and downtime

10 Small Works Projects Small Works Projects Our Small Works team self-deliver across multiple disciplines including: è Mechanical è Electrical è Fire and security è Carpentry è Joinery è Decoration è Building fabric We provide a mobile resource to deliver planned works. Our accredited engineers and technicians are multi-skilled and have experience working in live environments. Whilst the projects are smaller value, the works are subject to strict governance and control to ensure that all works are delivered and handed over to a high standard

11 Focus on customer needs Our success is based on our ability to provide services that address our customer needs. We always start by listening. We recognise that we need to understand our customers strategy and what they need from their people and their property, so that we can help them to achieve their goals. In simple terms, we find out what our customers want, then use our people and technology to help them achieve it as efficiently as possible

12 Motivating and managing people Our fundamental skill is in getting the best out of a large and diverse workforce and supply chain, allowing our customers to focus on their core objectives. Mitie stands for Management Incentive Through Investment in Equity. Our ethos of share ownership makes us different

13 Quality services Our business is built on quality and our objective is to continually improve our services and exceed our customers expectations. We do this in a manner which safeguards the health and safety of our employees, contractors, customer staff and members of the public, while also protecting the environment where it may be affected by our activities. By setting objectives and targets we can drive continual improvement in our services. We regularly review the ways in which we work, to identify opportunities for improvement and sustain the success of our work. We evaluate our compliance, monitor and measure our performance and therefore gain an understanding of how our process can achieve the desired results. Rigorous management systems are at the heart of our commitment to quality, helping us to plan, manage, assess and continually improve our performance. We ensure that the people working on behalf of our organisation have the appropriate education, training, skills and experience. The work they carry out is evaluated, not only to confirm their competency but also to make sure that they are aware of the relevance and importance of their roles, and how they contribute achieving our customers objectives

14 Health, safety and environment Wherever we work and whatever we do, the health and safety of anybody related to our activities is an absolute priority. We recognised that driving the right behaviours to continually improve our health and safety performance starts at the top with our Board and senior management teams and ensure the development of skills to manage health and safety risk, identify and deliver cultural improvement plans and better prioritise resources when managing people. Our training standards are impressive. In an industry that s always developing new products and ways of working, it s vital that we keep ahead of all these changes. That s why we provide comprehensive training, workshops, tool-box talks and inductions and ensure everyone in our teams stay at the top of their game. Our dedicated Health and Safety team ensure we comply with legislation, and help us constantly improve our ways of working. We have a number of Health and Safety recognised accreditations and awards. Our health and safety employee engagement programme will continue to be the bedrock in working to ensure that a safe business culture exists in all that we do. We have a responsibility to do everything we can to minimise our impact on the planet and reduce our carbon footprint. This is why we are not just compliant with all legislation but will also seek to minimise any negative environmental impacts and will advise on opportunities to incorporate positive environmental enhancements into our projects. 26

15 Mitie The Counting House, 1st Floor, 53 Tooley Street, London SE1 2QN T: E: 28