MAY 2017 CASE STUDY

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1 MAY 2017 CASE STUDY 1

2 KMD CONTENTS 1. ABOUT THE CLIENT 2 2. OUR ROLE 2 3. EFFECTS OF OUR COOPERATION 3 4. BUSINESS PROBLEM THAT WE SOLVED 4 ABOUT THE CLIENT KMD is among the largest Danish IT and software companies. The main part of their business is developing and providing IT solutions to translate complex processes and laws into simple and effective IT solutions that make life easier for staff, customers and citizens in public and private companies. KMD Group hires approximately 3,000 employees and has annual sales of about 5 billion DKK (around 650 million ). OUR ROLE We first started working with KMD in 2012 when they were looking for an outsourcing partner to handle their overhead of work. On a daily basis, we add new functionalities, in order to improve user experience. Our work for KMD comprises knowledge from different domains, therefore we needed to use our depth and breadth of experience and quickly understand our Client s needs. We follow agile methodologies in each project, promoting adaptive planning, evolutionary development, continuous improvement and rapid and flexible response to changes. 2

3 EFFECTS OF OUR COOPERATION Considering the scale of the cooperation, we were given the opportunity to work on many projects, for different branches: PUBLIC SECTOR EMPLOYMENT SECTOR E-boks is an online and secure digital mailbox allowing citicens in Denmark, Norway and Sweden to correspond in an official manner. As of November 2014, citizens in the Scandinavian countries are encouraged to use this platform as their only channel of communication with public and private institutions and authorities. E-boks has more than 12 million users in the Scandinavian countries. KMD Job Center is a project for employment offices in Denmark. It handles the business process of registering, evaluating and controlling unemployed citizens of all municipalities in the country. We have provided a competent team of engineers, thanks to whom KMD was able to successfully fulfil their commitments. Future Processing was part of the team responsible for rewriting and redesigning the entire platform because the solution became expensive to maintain and develop. EDUCATION SECTOR KMD Institution is a project aimed at re-engineering a legacy system responsible for managing registration of children to day cares, calculation of payments for Citizens, etc. The main feature of the new system is its high modularity. Educa Personale a resource management system for elementary schools in Denmark aimed at helping in administration of educational instructions such as class management, school employees, tasks and teachers, salaries. MEDICAL CARE SECTOR Future Processing works on a solution aimed at home care and home nursing system. The scope of this project is to add new functionalities to an existing solution, with a completely new, refreshed user interface, according to our Client s guidelines. The solution we are working on has not only increased the level of healthcare provided, but also allowed incredible savings for Dutch government. The software is already available on ios and Android platform thanks to our Mobile Division. One of the challenges they successfully completed was streamlining video, so that the patients can have online conferences with the doctors at real time. Together with the Client we agreed not to rewrite all the features, but take what s best from it. The most notable benefit for KMD is the fact that after the release the application received very positive reviews from the end-users. 3

4 BUSINESS PROBLEM THAT WE SOLVED When KMD needed to increase the size of their in-house teams, we have provided the necessary skills and competencies. Our engineers regularly discuss new requirement and propose improvements where appropriate. This flexible approach is delivering rapid, high-quality results. Outsourcing also allowed KMD to make substantial cost savings. We can also safely say that thanks to our work KMD has increased the performance of their products and thus the satisfaction of end users PRIMARY TECHNOLOGIES USED: u u.net Entity Framework Microsoft SQL Server ios ASP.NET MVC HTML5 SpecFlow Android BizTalk JavaScript Windows C# jquery Communication Foundation CSS3 Knockout JS AngularJS CAN WE HELP YOU SOLVE YOUR BUSINESS PROBLEM? CONTACT US TO FIND OUT. 4

5 CONTACT US: Future Processing ul. Bojkowska 37A Gliwice POLAND