R.O.P.E. Recruiting and Onboarding Professionals for Excellence

Transcription

1 Recruiting and Onboarding Professionals for Excellence Susan Arrants, Kevin Farmer, Greg Hammer, Chris Hartley, Jennifer Heglund, Darlene Smith Presented by Human Resources Strategy and Accountability Action Learning Team

2 Forming the Lasso

3 Goal 2 - NRCS Human Capital Strategic Plan Develop effective strategies to recruit and retain a highly skilled and diverse workforce to meet customer needs and to transform the Agency into the Employer of Choice.

4 Agriculture Secretary Tom Vilsack February 23, 2010 In my first months as Secretary, I communicated my priorities for the Department One of those priorities is to build a modern workplace with a modern workforce...usda will design a streamlined onboarding program that will make new employees feel welcome

5 Forming the Lasso Has NRCS gained a competitive edge in recruitment? Is NRCS onboarding adequate? Is NRCS the Employer of Choice??

6 Forming the Lasso An assessment revealed that: The current recruitment strategy does not reflect an Employer of Choice 62% of employees were dissatisfied with their onboarding experience There are no standard systems in place

7 Recruitment Onboarding Employer of Choice

8 Casting a Wider Lasso

9 Closing the Loop

10 DARLENE S FIRST DAY

11 ONBOARDING Supervisor Employee

12 ONBOARDING Supervisor

13 Supervisor s Guide to Welcome Your New Employee Why is it important? Recruitment and Onboarding Professionals for Excellence

14 SUPERVISOR S CHECKLIST Welcome to My Checklist Builder. Step 1 - Checklist Type - Checklist for Employee - Checklist for Supervisor Recruitment and Onboarding Professionals for Excellence

15 Supervisors Checklist Welcome to My Checklist Builder Step 2 - Enter Employees Name First Name: Last Name: Step 3 - Select your Location National Headquarters State Office Center Area Office District Office Create My Supervisor Checklist Recruitment and Onboarding Professionals for Excellence

16 My Supervisor Checklist New Hire Accepts position Hiring Manager completes Documentation and Forwards designated HR Recruiter Pre-Arrival: Hiring Manager organizes Workspace, creates an agenda, Schedule and assigns a buddy First Day: New Hire is welcomed Introduced to co-workers & workspace 1 st Week: Discussion on organization, Government policies, responsibilities of the job, and key contacts Recruitment and Onboarding Professionals for Excellence

17 My Supervisor Checklist (cont d) 1 st Month: New Hire goals are established, training discussed and timelines agreed and 1 st feedback session 2 nd Month: Continue to meet with staff and key contacts, attend training and 2 nd feedback meeting Is conducted 3rd Month: Attends meetings, Provide information about additional Learning opportunities, check-in meetings With new employee 6th Month 1 st Year: Performance evaluations, coaching, training plan review and progress on IDP and feedback. Recruitment and Onboarding Professionals for Excellence

18 ON BOARDING Employee Recruitment and Onboarding Professionals for Excellence

19 On Boarding Begins Your Temporary Login ID and Password have been sent to you separately. Log on to Click on the Welcome New Employee link. Use your Temporary Login ID and Password to access the New Employee site and follow the instructions. Recruitment and Onboarding Professionals for Excellence

20 Search National NRCS Enter Keywords Accountability Civil Rights Employment History Leadership Legislative Summaries & Reports Strategic Plan Strategic Planning and Accountability Organization Telephone Directory GO WELCOME NEW EMPLOYEE! CLICK HERE Employment Opportunities A lot of people talk about protecting our Nation s natural resources. But talk doesn t get the job done. We at the U.S. Department of Agriculture s Natural Resources Conservation Service (NRCS) need people who are committed to action. People who want to apply their education and experience to make sure that all of us enjoy the benefits of productive soil, clean water, clean air, and abundant wildlife that come from A healthy environment. You can be one of us! Read more... NRCS employs: Financial Professionals, Agricultural Economists, Aquatic Biologists, Biologists Civil Engineers, Communications Professionals, Contract Specialists, Foresters Engineering Technicians, Geologists, Hydrologists, Human Resource Professionals, Information Technology Specialists, Landscape Architects, Plant Specialists, Rangeland Management Specialists, Sociologists, Soil Conservationists, Soil Scientists, Watershed Management Specialists, Wetland Scientists, and Wildlife Biologists. Recruitment and Onboarding Professionals for Excellence

21 ICON Welcome New Employee!! Click Here Recruitment and Onboarding Professionals for Excellence

22 NEW EMPLOYEE SIGN IN Temporary Log-On ID Temporary Password Recruitment and Onboarding Professionals for Excellence

23 NEW EMPLOYEE SIGN IN Temporary Log-On ID Darlene F Smith Temporary Password HPHTL$6727 Recruitment and Onboarding Professionals for Excellence

24 Welcome to My Checklist Builder. Welcome Darlene F. Smith to the NRCS s Employee Checklist Generator. The personalized checklist will guide you through your NRCS on-boarding process. Contained in this checklist are all the action items the you will need to complete to process your appointment, for you to receive your first paycheck and for you to finalize legal documents for Federal employment with NRCS. Recruitment and Onboarding Professionals for Excellence

25 MY CHECKLIST Welcome to My Checklist Builder. Once you answer a few simple questions, this tool will construct for you a personalized, employee orientation checklist based upon your NRCS location and your employment type. You will then use your customized checklist as a guide for insuring completion of your orientation to NRCS Step 1 - Checklist Type - Checklist for Employee - Checklist for Supervisor Recruitment and Onboarding Professionals for Excellence

26 MY CHECKLIST Welcome to My Checklist Builder. Step 2 - Enter your Name First Name: Last Name: Step 3 - Select your Location National Headquarters State Office Center Area Office District Office Step 4 - Select your Employee Type New Employee - Permanent New Employee - Term Transferred Employee Senior Executive Service Create My Employee Orientation Checklist Recruitment and Onboarding Professionals for Excellence

27 Natural Resources Conservation Service Onboarding Checklist We are delighted you are joining our team here at the Natural Resources Conservation Service and want to make your transition as smooth as possible. This checklist explains your inprocessing requirements and indicates the required forms you must complete on or before your first day of employment. Below you will find the forms and information you will need, as well as links to information about your job and the agency. Please complete all required forms and submit to your Human Resource Management Office representative referenced in your offer package Link Employment forms and Information (see page 3) Link Benefits and TSP forms (see page 4) Link Required Reading Material (see page 3) Recruitment and Onboarding Professionals for Excellence

28 New Employee Checklist (cont d) EXAMPLES Employment forms and information Please check all that apply Completed Not Applicable Questions Supervisor initialed SF 61, Appointment Affidavit SF 144, Statement of Prior Federal Service Benefits and TSP forms SF-2808, Designation of Beneficiary SF2809, FEH-Health Benefit Election Form Required Reading Standards of Conduct Computer Security Training Recruitment and Onboarding Professionals for Excellence

29 Branding

30 IMPLEMENTATION Summary Purpose: Get em in and Get em going Background: (Forming the lasso) Recruitment : (Casting a wider Lasso) Onboarding: (Closing the Loop) Implementation: (Branding) Close out: (Final Round-up)

31 THE TWO FINAL PRODUCTS Recruiting Webpage Onboarding System

32 THE TWO FINAL PRODUCTS Recruitment Webpage Benefits More competitive Clear & consistent national message Effectively advertise Promote the diversity Better accessibility Improved recruitment success

33 THE TWO FINAL PRODUCTS Onboarding System Benefits Streamlined, structured, and consistent Welcome and valued Clear vision of the agency s mission and goals Culture of performance, continued development, and valued diversity Productive and well acclimated transferring employees

34 IMPLEMENTATION (Branding) ADOPTION ADMINISTRATORS ACCESSABILITY POLICY

35 NLDP Round-Up 16 months 28 participants states, the District of Columbia & Puerto Rico 7+ years collateral duties & detail assignments 5 team projects more than 450 pounds of reading material

36 Action Learning PREPARE ACT REFLECT Residential Sessions Individual Learning Plans Detail Assignments Team Projects

37 Tools We Used Human Capital Reading Materials Personal Assessments and 360 o Review Journaling Individual Presentations Action Learning Activities

38 What did we learn? Information NRCS Leadership and Structure Agency Vision Government Leadership Theory Emotional Intelligence

39 What did we really learn? Developmental Skills Team work Commitment Responsibility Trust Respect Flexibility

40 Action Learning Team Projects Team Selection Partnering Political Savvy Project Focus External Awareness Strategic Thinking Vision Product Development Interpersonal Skills Communication Leveraging Diversity Reflection Continual Learning

41 Action Learning Team Projects External Awareness Strategic Thinking Vision Leveraging Diversity Developing Others Partnering Political Savvy Interpersonal Skills Oral Communication Written Communication Integrity Honesty Continual Learning Public Service Motivation Executive Core Qualifications & Foundational Competencies

42 Thank You Don Haake and Jacqueline Horne NRCS Leadership Mentors and Coaches Trainers and Presenters Facilitators Families NLDP participants

43 Benefit to the Agency 28 highly motivated employees Leading Change Leading People Building Coalitions Developing the Foundational Competencies needed to move the Agency forward. 28 current and future leaders committed to working together for the good of the Agency

44 What Next? Use what we have learned Continue to develop ourselves and others Be the leaders we have been waiting for NLDP Graduates seek new challenges and rewarding opportunities with NRCS. All suggestions considered. We will contact you.