Position Description. Position Number: All staff in accordance with the organisation structure. Nerelle Foster, GBS Recruitment.

Transcription

1 Position Title: Position Objective: Chief Executive Officer The purpose of the role is to perform the functions of the Chief Executive Officer pursuant to section 94A of the Local Government Act 1989 and any successor act, and have administrative responsibility for the operation of Council subject to the terms of this Agreement. Position Number: 1100 Business Unit: Directorate: Location: Reports to: Supervises/Manages: Employment Status: Award Classification: Salary Range / Hourly Rate: Superannuation: Vehicle Provision: Qualification Period: Enquiries: Office of the CEO Office of the CEO Bairnsdale Council All staff in accordance with the organisation structure Full-time, maximum term contract Senior Officer To be determined by agreement 9.5% Superannuation Guarantee Private Use Six months Nerelle Foster, GBS Recruitment Date: July 2018 Police check required: Working with children check required: Pre-employment medical required: Yes No Yes

2 Organisation Vision and TOPP Behaviours East Gippsland Shire Council is proud of its workforce and recognises the strengths this provides in meeting the needs of the community it serves. The CEO s compelling vision for East Gippsland Shire Council is one that: Is customer focused Has a culture of action Delivers above expectations Is fiscally reliable Empowers and trains staff We want to be recognised as the leading regional Local Government in Australia. We will achieve this and the goals of our Council Plan through leaders that guide and develop our staff, and through all staff demonstrating TOPP behaviours. These are behaviours that have been identified as leading to increased individual and organisation-wide performance and success at all levels of the organisation. TOPP Behaviours Teamwork building and leveraging relationships and connections within the workplace to share knowledge, processes and information. Organisational awareness being aware of who is working on what within the organisation; the informal processes and structures that you need to be aware of to deliver your projects or tasks successfully and help others to deliver theirs. Prioritisation prioritising tasks that will best contribute to organisation goals and outcomes. Problem Solving not just being receptive to change, but being able to initiate change, suggest ideas to make things better and share these with others; solution-focused thinking. Our success is based on the quality, motivation and performance of our people people who recognise the importance of our vision, our way of working and the importance of working as part of one big team. We are an Accessible and Inclusive Employer East Gippsland Shire Council supports flexible and accessible working arrangements for all. We are open to new approaches and aim to be an inclusive and diverse workplace of choice that celebrates the contribution made by all our staff*. * Refer East Gippsland Shire Reconciliation Action Plan, Disability, East Gippsland Shire Access and Social Inclusion Plan (DASIP), East Gippsland Shire Regional Youth Plan Healthy and Safe Work Environment We are committed to continuous improvement in occupational health and safety (OHS) standards. It is a fundamental requirement of all employees to work in a manner that is safe and without risks to self and others and in accordance with relevant OHS legislation and Council s OHS policy. Risk Management All employees are required to contribute to the effective protection of Council in accordance with the Council s risk management policy and procedures. You must take reasonable steps to ensure you are aware of the inherent risks associated with your work and take appropriate action to minimise or eliminate such risks and comply with Council s Risk Management policy. Emergency Management This position is required to contribute to emergency management activities in the event of a declared emergency when required and directed by the supervisor/manager. Page 2 of 11

3 Position Objective The purpose of the role is to: Manage available human, financial and physical resources to achieve Council s objectives and deliver exceptional customer service. Support Council in providing strong community leadership and in pursuing the aspirations and full potential of the community. Support the Mayor and councillors in the performance of their roles, including by providing high-level advice that is timely, relevant and reliable. Evaluate all aspects of service delivery and recommend relevant changes to policy and practice that are, or have the potential to impact adversely on service operations. Key Responsibilities and Duties Key Area Council Responsibilities and Duties Provide timely, accurate and astute advice, particularly on strategic issues. Ensure that Council policies, decisions and expected outcomes of the Council Plan are executed precisely, promptly and effectively. Foster high levels of integrity and teamwork between senior management and councillors Foster and maintain effective relationships with the community and other key stakeholders within and outside the region Communication Promote a positive image of Council and its activities. Ensure regular, timely and effective communication with the community and other stakeholders Financial and Legal Ensure that the activities of Council are undertaken in a way that is financially and operationally sustainable, in accord with best business practice and compliant with legislative and statutory obligations. Ensures services, capital works programs and projects are delivered efficiently, within budget and designated timeframes. Economic Development Human Resources Management Proactively seek opportunities that will benefit East Gippsland Shire Council, its constituents and the community. At all times motivate staff to work to their full potential towards the targets and objectives set by Council. Page 3 of 11

4 Properly provide for appropriate professional and career development of staff Occupational Health and Safety Ensure that appropriate measures and controls are in place to ensure that all staff adhere to relevant Occupational Health and Safety legislation and comply with Council s Occupational Health and Safety policy and procedures Understand and adhere to responsibilities and accountabilities for Occupational Health and Safety within East Gippsland Shire Council as per the OHS Responsibility Procedure General Lead, demonstrate and support a culture of positive action, quality and customer service within the organisation Act in accordance with Council and Management Policies, relevant legislation and Council s Staff Code of Conduct. Responsibilities and Duties Further Information Council Provide Council with the best contemporary strategic advice, based on but not limited to a sound assessment of opportunities and risks, strengths and weaknesses, and the limitations imposed by law. Provide timely advice to Council on all issues and opportunities concerning Council s operations that may have adverse or positive political or other ramifications. Prepare for and attend meetings of Council and other meetings as required by Council. Follow through to ensure that the policies and decisions of Council are executed promptly, precisely and effectively, ensuring that all requested reports are supplied in a timely manner for Council meetings. Provide support to Council to assist it to function as representatives of constituents and as representatives of Council on other bodies and in other places. Community Gain and maintain an understanding of the current and changing needs and aspirations of the communities of East Gippsland Shire Council. Develop community connections along with exceptional engagement capabilities in diverse settings. Attend appropriate social engagements and community functions and have an active involvement in community affairs. Communication Effectively and constructively manage communications between multiple stakeholders (e.g. Council, Boards, Councillors, Executive, etc.) Page 4 of 11

5 Ensure seamless communication with councillors and key staff, and effective communication with all staff. Lead Council s communication processes to the community, the media and others. Promote a positive image of Council, its long-term sustainability and its activities. Ensure that all information is accurate, timely and sound. Ensure that Council activities and initiatives receive appropriate media coverage. Maintain effective and cooperative communication with community organisations, businesses, neighbouring councils and other government authorities and departments. Human Resources Management Encourage and provide opportunities for members of staff to develop their stills, knowledge and attitudes, within the training and study policy of Council. Motivate staff to work to their full potential, ensuring that staff have a clear understanding of the mission and values of the organisation. Ensure that all staff provide an exceptional level of customer service in their dealings with individuals and organisations that do business with Council. Instigate a best practice, contemporary performance review / peer review process on at least an annual basis and provide a summary report to Council on relevant outcomes. Ensure best practice distributed leadership model to empower etc. Develop a consultative, multi-skilled team approach in each major area of activity, installing and maintaining a system of delegation that ensures all decision-making is undertaken at the most appropriate level of the organisation. Ensure that equal opportunity and occupational health and safety principles and practices are followed and statutory requirements are met in all activities of Council. Regularly review the current employee relations policies, with the objective of achieving best practice productivity and best value principles. Instigate systematic bi-annual organisation reviews having regard to the objectives and budget indications given by Council and as appropriate, make changes to the organisation and work force to achieve the objectives of Council effectively and efficiently. Perform the statutory functions set out in section 94A of the Act in relation to appointment, review, direction and dismissal of Council staff. Financial and Legal Manage the preparation of the Council Plan and annual Budgets and submit quarterly reviews to Council. Ensure that Council s services, capital works and programs are delivered in accord with the intent of Council, on time, and within budget. Ensure that sound administrative and financial systems, procedures and controls are in place and functioning in all areas of Council activity in accord with best business practice, and to satisfy statutory obligations. Monitor and report on Council services and business undertakings and on outside events that could influence Council s financial planning, and keep Council informed of major opportunities, risks and threats. Page 5 of 11

6 Ensure that all Council activities and functions are carried out in accord with statutory obligations and having proper regard for legal precedents, thereby minimising Council s exposure to risk and litigation. Ensure that financial statements are prepared and audited in accord with relevant accounting standards and statutory requirements. Perform the statutory functions of Chief Executive Officer as required by the Act and all other government legislation that has specific relevance to Local Government operations, e.g. Freedom of Information and Privacy. Economic Development Identify and advise Council on and actively pursue economic opportunities (including tourism and agricultural) that are aligned with the adopted strategic view of Council. Where appropriate and within Council policy pursue and support regional initiatives such as industry, development and employment generation programs. General Have a sound knowledge of the Local Government Act 1989 and any successor acts relating to all aspects of Local Government functions. Keep abreast of advances in technology and in consultation with staff, introduce technology that can improve customer service, productivity and efficiency. Maintain a network of contacts in all levels of government, to keep up to date with developments affecting Council in particular, and local government generally. Ensure Council is apprised in a timely manner of any likely, foreshadowed or actual changes of government policy at both federal and state government levels. Maintain a close relationship with and active participation in relevant professional and industry associations. Undertake appropriate professional development activities in accordance with Council s study and training policies. Ensure that the needs of Council and its officers in the performance of their role and responsibilities are met and they are kept fully informed of all matters of relevance to their role and responsibilities. Accountability and Extent of Authority Effective overall management of Council. Discharge of the responsibilities and duties in this Position Description. Performance of all staff. Authority over all decision-making and functions within the organisation but in accord with the provisions of the Local Government Act 1989 or any successor act, within the constraints of Council policy and directions made within these policies, budget, and not where there is a statutory requirement for the decision to be made by Council. Behavioural Competencies You create, lead and model a positive, solution-focused culture* You ensure a culture of action and exceptional customer service* You treat all people with courtesy and respect* Page 6 of 11

7 You manage poor staff performance and behaviour You demonstrate positive performance development of your staff You have highly developed interpersonal skills You consistently demonstrate and model TOPP behaviours You are competent in managing human resources You demonstrate strategic and critical thinking/planning and continuous improvement across operations and projects You demonstrate an understanding and knowledge of business unit/operational planning processes * Further information on achieving these behaviours can be found in our Staff Code of Conduct PERFORMANCE CRITERIA The following general criteria and strategic performance objectives are performance criteria for the purposes of the officer s performance review as set out in the officer s contract of employment and section 97A(1) of the Local Government Act 1989: General Criteria 1. Council Decision-Making Fosters high levels of integrity and teamwork between senior management and councillors Provides regular, timely, relevant and informative briefings for councillors Ensures the efficient implementation of Council policies and decisions Corporate Management Effectively and constructively manages communications between multiple stakeholders (e.g. Council, Boards, Councillors, Executive, etc.) Ensures expected outcomes of Council Plan are clear and vigorously pursued Produces timely annual Council Plan and Budget supported by quality Business Unit plans Maintains a proactive and effective senior management team External Relationships Actively promotes and advocates for East Gippsland on key issues Maintains valuable and productive relationships with government, partners and other key stakeholders. Actively contributes to a range of external organisations with relevance to East Gippsland 4. Customer Focus Develops community connections along with exceptional engagement capabilities in diverse settings. Communicates effectively with the community and other stakeholders Page 7 of 11

8 Ensures Council s service standards are properly identified, monitored, measured and as a minimum, maintained Assesses and responds to levels of community satisfaction with Council services and facilities 5. Future Focused Leadership Ensures the organisation performs its responsibilities efficiently and effectively Properly provides for appropriate professional and career development of staff Creates, leads and models a positive, solution focused culture that encourages innovation and promotes organisational best practice 6. Resource Management Ensures timely and efficient delivery of services, capital works programs and projects Ensures effective financial and risk management strategies, policies and systems are in place Produces regular and appropriate financial and non-financial performance reports 7. Self-Management Demonstrates a comprehensive understanding and effective application of the social, financial, political and legal framework within which Local Government operates. Demonstrates commitment to position Finds solutions and builds consensus on difficult issues Exhibits high-level strategic thinking and ability to creatively and innovatively influence outcomes. Strategic Performance Objectives CANDIDATES PLEASE NOTE: Between four and seven Strategic Performance Objectives (SPOs) will be determined between Council and the successful applicant. The SPOs will be framed around the objectives of the Council Plan, for example: SPO 1: Strong Communities East Gippsland has a connected, inclusive and vibrant community. The metric is to improve the community consultation which will be achieved by 1. Major initiatives 1-6 of Council Plan Strong Communities Page 8 of 11

9 SPO 2: A Liveable Region We have safe, accessible, vibrant and well utilised public spaces and built environments that reflect the priorities of our community. The metric is to enhance the physical and social assets of the community. This will be achieved by 1. Major initiatives 7-11 of Council Plan A Liveable Region SPO 3: A growing regional area with opportunities East Gippsland is a region of economic opportunity with strong industry sectors, a skilled workforce and local jobs. Australia s number one adventure destination. We offer unforgettable tourism experience for people of all interests, ages and abilities. The metric is to increase economic activity in the region through 1. Major initiatives A growing regional area with opportunities SPO 4: A leading local government Good Governance. East Gippsland Shire Council is inclusive, engaged and open. We provide leadership on issues affecting East Gippsland. Our relationships with other levels of government and partners deliver great outcomes for East Gippsland. The Metric is to improve internal and external relationships. This is achieved by 1. Page 9 of 11

10 SPO 5: Responsive Services We are a leading local government service provider. Our services are driven by the needs of our communities, residents and visitors. We put the customer first and give each customer a great experience of Councils services. The Metric is to improve customer responses, through 1. Major initiatives Responsive Services SPO 6: Culture - Workforce Metrics 1. SPO 7: Culture Customer Service 1. Key Selection Criteria 1: MBA or equivalent and/or relevant current study towards post-grad tertiary qualification, accompanied by effective experience at a CEO or Senior Executive level. 2: Demonstrable ability to effectively and constructively manage communications between multiple stakeholders (e.g. Council, Boards, Councillors, Executive, etc.) 3: A comprehensive understanding and effective application of the social, financial, political and legal framework within which Local Government operates. 4: Proven capability to develop community connections along with exceptional engagement capabilities in diverse settings. 5: Demonstrated capacity to create, lead and model a positive, solution focused culture that encourages innovation and promotes organisational best practice. 6: High-level ability to creatively and innovatively influence outcomes. Page 10 of 11

11 Approval Approved by: East Gippsland Shire Council: July 2018 Privacy Statement Personal and Health Information collected by the Shire is used for recruitment and if the applicant is successful will be used for Human Resources. The personal and Health Information will be used solely by the Shire for this purpose and or directly related purposes. The Shire may disclose this information to other organisations if required by legislation. The applicant understands that the Personal and Health Information provided is for the above purpose and that he or she may apply to the Shire for access to and/or amendment of the information after finalisation of the appeals process. The Shire may destroy information relating to unsuccessful applicants after 12 months from this time. Requests for access and or correction should be made to the Shire s Privacy Officer Page 11 of 11