POSITION DESCRIPTION

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1 POSITION DESCRIPTION POSITION DETAILS TITLE: Developer Clinical Database Solutions REPORTS TO: Director of Health Intelligence LOCATION: Auckland District Health Board AUTHORISED BY: Director of Health Intelligence DATE: March 2017 PRIMARY FUNCTION: The main objective of this role is to understand business needs relating to clinical databases, determine and document accurate requirements and present these in a manner that is agreeable, measurable and accommodates stakeholder needs. From these requirements design, develop, implement and support efficient and timely solutions for bespoke clinical databases using the Orion Clinical Workflow (CWS) toolset as implemented at Auckland DHB. The role will be responsible for: Understanding the clinical database needs of ADHB stakeholders by elicitation. Analysing the requirements, evaluating the information gathered and assessing the impact of those changes. Documenting requirements in a format that is satisfactory to and meet the development needs, but can also be shared with stakeholders. Validating and verifying requirements to ensure the real business need is met, this includes quality assurance testing. Supporting the communication and delivery of the clinical database solution to the relevant parties. Designing, developing and maintaining efficient and accurate solutions for bespoke clinical databases using the Orion Clinical Workflow (CWS) toolset. Completing comprehensive unit testing on own development prior to release for quality assurance and user acceptance testing. Ensuring that all development is accurate, meets business stakeholder requirements, is repeatable and use best practise technical solutions and agile design methodologies at all times by working collaboratively with other BI Developers and the vendor. Following department processes and standards at all times. Debugging, monitoring and troubleshooting clinical databases implemented via the Clinical Workflow (CWS) toolset. The Developer Clinical Database Solutions role is integral to the success of Health Intelligence delivery and must possess a collection of essential technical and people skills. The role will also: Promote a culture that values and promotes the use of information to inform decisions, support performance and monitor the quality, effectiveness and efficiency of service delivery. Require high levels of communication and cooperation. KEY ACCOUNTABILITIES Key Result Area Estimation of Effort Requirements Elicitation Expected Outcomes/Performance Indicators Estimate effort to contribute towards business case development Estimate analysis and development effort for requested Clinical Workflow (CWS) database solutions and enhancements requested to existing Clinical Workflow (CWS) database solutions as requested. Contribute towards the development of business cases/funding requests for Clinical Workflow (CWS) database solutions. Gather, investigate and understand information related to clinical database development needs Discover the underlying business need to be addressed and information

2 related to clinical database development by means of interviews, requirements workshops, site visits, document and business process analysis, use case and workflow analysis. Requirements Analysis Analyse information gathered to produce clear clinical database requirements Evaluate the information gathered, reconcile any conflicts and compose high-level information into details Organise and specify the business requirements to ensure these are complete and unambiguous. Develop and maintain knowledge of clinical databases, and the functionality they provide, in order to analyse and meet requirements using the Orion Clinical Workflow (CWS) toolset. Specify Requirements Document the requirements in a format that is satisfactory to and meet the development needs, but can also be shared with stakeholders. Validate & Verify Requirements Ensure the requirements represent the true business need, are approved by all relevant stakeholders, and meet essential quality standards. Develop and action test scripts, test plans and test scenarios to ensure that requirements and desired deliverables are met, data is accurate and that the solution is technically performing to acceptable levels. Technical Development Design, develop and maintain efficient and accurate solutions for bespoke clinical databases using the Orion Clinical Workflow (CWS) toolset, including data entry form and form workflow design. Complete comprehensive unit testing on own development prior to release for quality assurance and user acceptance testing. Gain a clear understanding and knowledge of the relevant server and database environments, as well as the architecture of the transactional systems. Ensure that all development is accurate, meets business stakeholder requirements, is repeatable and use best practise technical solutions and design methodologies at all times by working collaboratively with other BI Developers and the vendor. Follow department processes and standards at all times. Debug, monitor and troubleshoot clinical databases implemented via the Clinical Workflow (CWS) toolset. End-User Support Support the communication and delivery of the clinical database solutions via the Orion Clinical Workflow (CWS) toolset to the relevant parties. Clarify any questions that need to be addressed relating to the delivered clinical database solution. Assess and evaluate feedback from business stakeholders and team members, to ensure that the requirements necessary to correct any issues are addressed in future releases, iterations or versions of the solution. Support the organisational structure by acting as the single point of contact for users of each directorate regarding clinical database solutions implemented via the Orion Clinical Workflow (CWS) toolset. Documentation As process owner, co-ordinate the generation of documentation, processes and standards relating to the implementation of clinical database solutions via the Orion Clinical Workflow (CWS) toolset. As process owner, quarterly review and revise documentation, standards and processes. Provide constructive input into improving overall department standards and processes. Relationship Management Develop and maintain effective working relationships with: Key business stakeholders to understand core business functions and

3 needs for clinical database development. Other IMS and ha staff and teams to support the delivery of clinical databases via the Orion Clinical Workflow (CWS) toolset. Teamwork Influence the output of both the HI team and wider IMS department Share knowledge by seeking and providing expertise/input that will positively impact own and department outputs. Communicate with other team/department members in a positive and professional manner. Actively and positively participate in team activities, including but not limited to team meetings, workshops, presentations, etc. Show respect and concern for other team members and foster a positive team environment. Professional Development Maintain and improve knowledge and expertise to effectively perform development activities. Attend educational opportunities relevant to the role. MATTERS WHICH MUST BE REFERRED TO THE DIRECTOR OF HEALTH INTELLIGENCE Any emerging factors that could prevent achievement of the Health Intelligence Unit objectives. Significant health or safety issues. Any matter that may affect the reputation of the Health Intelligence Unit, IMS Service or Auckland District Health Board. Authorities: NIL FTE NA Budget Accountability (if applicable): NA Relationships External Internal Committees/Groups healthalliance Vendors Person Specification System owners, sponsors, user groups and other key business stakeholders Other IMS managers and staff Project Managers ADHB General and Service managers Performance Improvement Education & Qualifications Essential Desired Professional Tertiary qualification in Computer Science, Health Information Management or Information Technology Health Intelligence Development Group Project steering groups and project teams as required Other relevant committees/groups Postgraduate qualification in Computer Science, Health Information Management or Information Technology Experience/Knowledge Experience and understanding of, but not limited to: XML JavaScript SQL (advance level) HTTP/web services Network/infrastructure Experience and understanding of techniques and tools to support process and requirement gathering strategies, e.g. interviewing, Experience in a complex heath IT environment and knowledge of information flows in health care Experience with agile development methodologies Sound understanding of ITIL methodologies Sound understanding of Lean Six Sigma performance improvement Working knowledge of the HL7 messaging standard.

4 prototyping, brainstorming etc. Advanced computer skills, specifically MS Office Personal Characteristics A team player with the ability to work cohesively in a team environment to achieve well communicated expectations. Who generates trust and respect and will provide guidance to others when required. Ability to see business requirements/issues from the customer s perspective. Strong analytical and problem solving ability, including a thorough understanding of how to interpret business needs and translate these into Health Intelligence requirements. Excellent interpersonal skills. Interviewing and listening skills to elicit detailed requirements. Strong negotiating and consensus building abilities. Ability to manage effective relationships and interact professionally with a diverse group. Excellent communication skills, both written and verbal. Excellent documentation and presentation skills. Resourceful and resilient. Able to cope well under pressure. Outcome and solution focussed. Dedicated, with the ability to challenge and question status quo and seek continuous improvement opportunities. Critical Competencies COMPETENCY Analytical Ability Communication/Interpersonal Skills Teamwork Organising Customer Orientation Innovation Self Management Judgement/Decisiveness Quality Orientation Learning DESCRIPTION Breaks complex information down logically to identify key aspects, causal factors and links between information from different sources. Actively listens, drawing out information and checking understanding. Expresses information effectively, both orally and in writing, adjusts language and style to the recipients and considers their frame of reference. Empathises with others and considers their needs and feelings. Collaborates with fellow team members and other work groups to achieve objectives for the good of the whole. Actively contributes to and accepts consensus decisions. Seeks out opportunities to support others in achieving goals. Recognises and respects individual differences. Establishes a plan of action and achieves priority goals. Manages workload/flow, recognises and addresses barriers, and takes account of changing priorities. Develops positive working relationships with customers, identifies and seeks to meet their needs. Treats them as first priority and improves service. Actively questions old ways of doing things, thinks outside the square and develops creative, effective solutions to improve outcomes. Sets high standards and strives to achieve stretching goals. Displays drive and energy and persists in overcoming obstacles. Copes with stress, is resilient to change and understands personal limitations. Is proactive and displays initiative. Considers options, develops options, identifies the pros and cons and makes effective decisions within appropriate timeframes and levels of responsibility. Recognises critical factors and weighs up risks appropriately. Knows when to ask for help. Pays attention to detail and initiates self checking procedures; ensures high levels of accuracy and consistent quality. Monitors quality and devises systems to support continuous improvement. Constantly strives to build knowledge and skills, acknowledges and learns from mistakes and improves outcomes.

5 Intermediate Computing Bicultural Approach Ability to use standard software applications (MS Office suite, MS Access, MS Outlook) to undertake complex tasks in one or more areas (e.g. creation of detailed Excel spread sheets with formulae). Understands the significance of the Treaty of Waitangi. Displays cultural sensitivity and a willingness to work positively with organisational strategies to improve opportunities for Maori. WORKING FOR ADHB EXPECTATIONS OF EMPLOYEES CITIZENSHIP All employees are expected to contribute to the innovation and improvement of Auckland District Health Board as an organisation. This means: Using resources responsibly Models ADHB values in all interactions Maintaining standards of ethical behaviour and practice Meeting ADHB s performance standards Participating in organisation development and performance improvement initiatives Helping to develop and maintain Maori capability in ADHB, including developing our understanding of the Treaty of Waitangi and ways in which it applies in our work Raising and addressing issues of concern promptly THE EMPLOYER AND EMPLOYEE RELATIONSHIP We have a shared responsibility for maintaining good employer/employee relationships. This means: Acting to ensure a safe and healthy working environment at all times Focusing our best efforts on achieving ADHB s objectives A performance agreement will be reached between the employee and their direct manager and/or professional leader containing specific expectations. CONSUMER/CUSTOMER/STAKEHOLDER COMMITMENT All employees are responsible for striving to continuously improve service quality and performance. This means: Taking the initiative to meet the needs of the consumer/customer/stakeholder Addressing our obligations under the Treaty of Waitangi Involving the consumer/customer/stakeholder in defining expectations around the nature of the services to be delivered and the timeframe Keeping the consumer/stakeholder informed of progress Following through on actions and queries Following up with the consumer/customer/stakeholder on their satisfaction with the services PROFESSIONAL DEVELOPMENT As the business of ADHB develops, the responsibilities and functions of positions may change. expected to contribute and adapt to change by: All staff are Undertaking professional development Applying skills to a number of long and short term projects across different parts of the organisation Undertaking such development opportunities as ADHB may reasonably require