Workday Wednesday. Episode #40 01 August Please Mute Your Phone/Microphone and Close Your Video Window

Transcription

1 1 Workday Wednesday Episode #40 01 August 2018 Please Mute Your Phone/Microphone and Close Your Video Window

2 2 Welcome to Workday Wednesday Episode #40 Stef Chis Please Mute Your Phone/Microphone and Close Your Video Window

3 3 Today s WDWD Team Jessie Troy Greg Stef We re Here to Answer Your Questions Marla

4 4 Episode #40 Topics Greetings: Troy Bettinger Welcome: Stef Chis System Status: Troy Bettinger Agency Analyst Update: Troy Bettinger Coming Attractions: Troy Bettinger/Jessie Craney What s Coming with Job Reqs and Positions: Jessie Craney HR Service Center: Stef Chis What s New: Updated Class Specifications with Special Guest Greg Thress (OHR Class/Comp) Goals: Marla Trevor Report Roundup CCD PM Employee Goal Counts by Category: Marla Trevor Interactive Question and Answer Session: Stef Chis

5 System Status Troy Bettinger 5

6 6 Dates & Updates August 2018 SUN MON TUES WED THUR FRI SAT Workday Wednesday Job Posting Freeze 19 Hiring Freeze Close Payroll 7 8 WDW Break (Training) Workday Wednesday 20 Close Payroll WDR Go-Live WDW Break Weekly Update 12 Mid-4AM Mnthly Maintenance All Tenants Class for Agency Analysts 18 Weekly Update 12 Mid-4AM Weekly Update 12 Mid-4AM Weekly Update 12 Mid-4AM Sandbox Tenant refreshes at 7:00 PM MDT on Friday

7 7 Recent System Changes New Since Last Time (5/30/18): New Home Page New Summary View Workday Expenses Works In Progress: Workday Recruiting Multiple Agency Reorgs HR Dashboards and Scorecards Testing Workday Beautification

8 Known Issues 8/1/18 Troy Bettinger 8

9 9 Known Issues 8/1/18 pg 1 Position/Employee Locations are Facilities or Buildings, not Floors Workaround: Check and Update Location: When vacant, change with Edit Position Restrictions When filled, change with Edit Position Location can t be changed from Job Requisition Workaround: Change on Position, then open Job Req Location on position is Webb Building, changed on req

10 Agency Analyst Update Troy Bettinger 10

11 11 Agency Analyst Training Next Session: Friday, 8/17/18 8:00AM to 3:30PM Webb Computer Training Lab 4.F.3 Deadline for Invitations: Friday 8/10/18 Getting an Invitation: Nominated for class by HR Service Delivery Managers Send nominations to Troy Candidates must sign a security agreement Must pass certification to get security role

12 Coming Attractions #1 Workday 31 Troy Bettinger 12

13 Upgrade Coming 8 September 13

14 14 Upgrade Coming 8 September Workday s Themes for the 31 Upgrade:

15 Coming Attractions #2: Workday Recruiting & Job Req Jessie Craney 15

16 WDR: Job Profile Information 16

17 17 WDR: Job Req to Job Posting Job Description = About Our Job Ideal Candidate Summary = About You Job Req Job Posting

18 18 New Apps Manager Employee View: Candidates Job Requisitions Tasks: Create Job Req View: CCD Jobs Tasks: Refer a candidate

19 Coming Attractions #3 Summertime Freezes Troy Bettinger 19

20 20 OHR Communication Message New Hiring System Launches July 30 Beginning July 30, the City and County of Denver will replace its current applicant hiring system (Neogov) with Workday Recruiting (WDR). WDR provides the city with one unified HR system that provides a streamlined recruiting process. In order to transition to WDR, there will be a job posting freeze July 16 July 30 and a hiring freeze July No jobs will be posted or hires made during these time periods as we close the former system and go-live with the new system. Please note these important dates on your calendar. More details are outlined in the Workday Recruiting Overview. Additional information is forthcoming to all hiring managers and employees via and the DEB.

21 OHR Communication Message 21

22 22 Summertime Freezes Be Prepared for Workday Action Freezes This Summer: Workday 31 Production Change Freeze: August 4 to September 9

23 HR Service Center Stef Chis 23

24 Manager Assignment - SupportNow 24

25 SupportNow 25

26 Denver s HR Service Center OHR Employee Relations & Records OHR Technology & Innovation Division (Chris) OHR Employee Relations & Records (Tony) More Call Center Tony Manager Human Resources More Records Audit Stef HR Technician Lead Mark HR Technician Lead Casey HR Technician II Kimberly HR Technician II Olive HR Technician II Debi HR Technician II

27 SupportNow The one-stop shop for Technology Services or Human Resources support. Request a service Report an issue Find answers from the knowledge base Submit a project request Submit a HR request Read our technology policies

28 Tips to create efficient tickets Submit as much information as possible (especially for org structure changes) Attach screen shots of error messages, information displayed, etc. if possible Let us know the criticality what is impacted, when do you need assistance by Remember to retain your ticket number. It helps if you have it if you reach out to check on the status of a request

29 Example of a Great SupportNow Ticket Short description: Workday Manager Assignment Description: Move Shayne Grannum #(EMPID) to DSD OPS Operations Support and assign him as manager of newly created org - DSD OPS Medical. Move Anthony Mazzei # #(EMPID) and Tracy Moore # #(EMPID) to report to Shayne Grannum in the new org. Also move Tracy Moore's supervisory org (DSD OPS County Jail Team 2.E) to DSD OPS Medical and rename the org "DSD OPS Medical COJL". All of Tracy Moore's direct reports in the org will move with her. Thanks! Item: Workday Requester: Angie Kim-Frisch Click the supportnow to view Request Item #RITM

30 Stef s Role HR Service Center Lead Phone and SupportNow Assistance Abilities: Assist with workday general questions and navigation Agency Analyst security role Able to initiate (or assist you to) the following business processes: o o o o o o Create, edit and close requisition Create/close positions Change Org Assignments(e.g. change cost centers) Terminations Move workers Contingent Worker-Add/End Contract ( hire/dismiss)

31 Updated Class Specifications Greg Thress 31

32 Introducing Greg Thress Greg Thress OHR Classification & Compensation Analyst Denver Service: 11 months, 30 days

33 33 Job Title Revisions Current State 35% of job titles outside of normal naming convention Creates additional motion, waste and cost to city Current naming convention not consistently applied Traffic Signal Technician 1, 2, 3 Motor Vehicle Technician I, II, III Others not consistently labeled Staff, Associate, Senior Jobs within job families not grouped together, but spread throughout the alphabet Staff Financial Analyst Associate Financial Analyst Senior Financial Analyst

34 34 Job Title Revisions Future State Naming convention to be uniformly applied Roman numerals used for non-exempt/hourly jobs Most exempt/salaried level jobs will be labeled Staff (entry), Associate (intermediate) and Senior. Financial Analyst Staff Financial Analyst Associate Financial Analyst Senior Financial Analyst Specialist If job family entry level is hourly and other levels are salaried, the family will be Staff, Associate, Senior

35 35 Job Title Revisions Future State Lead and Supervisor will follow job title: Financial Analyst Lead Financial Analyst Supervisor For management positions above supervisor, the level will be at the beginning of the job title: Manager Finance Director Finance Deputy Director Aviation Executive Finance

36 36 Job Title Revisions Future State Information Technology jobs begin with IT IT Systems Analyst Associate Human Resources changed to HR in titles Heating Ventilating and Air Conditioning to HVAC Punctuation removed except for hyphens Television & Video Producer changed to Television and Video Producer Engineer\Architect to Engineer-Architect Remove of words that don t add value: the, of Director of Golf to Director Golf Deputy Director of the Office of Human Resources to Deputy Director Office of Human Resources

37 37 Benefits of these changes Easier for employees to look for jobs within same job family. Won t need to go to search in multiple locations Saves time Reduces extra motion

38 Goals Marla Trevor

39 Common Issues with Goals Unable to edit check the Worker history and see if there s a Manage Goals or Add Goals task that shows as In Process. This means the goals are in someone s inbox and need to be edited from their inbox. Unable to delete Goals that were on the 2017 review can t be deleted, they can be archived. Archive and Editing must be done as two separate processes.

40 Goal Reports CCD PM Employee Goal Counts by Agency Number of goals each person has CCD PM Employee Goals Status by Agency Full detail of all active goals: Description, Category, Due date, Status CCD PM Employee Goal Counts by Category Number of Performance Goals, Development, and STARS goals individually

41 CCD PM Employee Goal Counts by Category report 41

42 42 Next Workday Wednesday Wednesday, 15 August Noon Episode #40 Credits: Thanks to the following staff for helping craft Workday Wednesday: Marla Trevor Jessie Craney Stef Chis CJ Longshore Troy Bettinger Special Shout Out to: Greg Thress; PHISH and Jeff Allen; Tony G & the HRSC; Diane Vertovec, Tyson Martens & Wade Balmer Happy Birthday Wade!