Helping you build a better team.

Transcription

1 Risk Assessment Group Background Screening & Hiring Solutions Helping you build a better team. BACKGROUND CHECK APPROVED RiskAssessmentGroup.com (866)

2 Risk Assessment Group was established in 1997 and is headquartered in Tempe, Arizona. Each executive member of our team has over 20 years experience in loss prevention, corporate security, human resources, and customer service. Our sole focus remains on employment background screening. Working within the boundaries of state and federal law, we provide this service using a highly encrypted proprietary software, which is managed and upgraded by our in-house IT team. We are the only employment screening service provider in the industry who offers fully customizable solutions. Our customer retention rate remains at over 90%. This includes fortune 500 companies and companies who employ less than 100 individuals. What sets us apart from our competitors are the relationships we create with our clients. We do not embrace tier management, therefore each client is handled by a specialized representative who is thoroughly trained and FCRA certified. All Risk Assessment Group employees, including account representatives and research center employees, are based in the U.S. OUR CULTURE We can restore your faith in customer service. We start with C.A.R.E. and remain focused on providing you with services and system features trailored specifically around your needs. C.A.R.E. Compliance Accuracy Reliable Turnaround Time Exemplary Customer Service At Risk Assessment Group we care about our employees as much as our clients. We promote an environment that encourages participation, higher education, diversity, community service, and family values. riskassessmentgroup.com Helping you build a better team

3 SCOPE OF SERVICE SSN Performance Verifiers Criminal Record Searches DOT Drug Screening Address SSNVS Consent Based SSN E-Verify Education Employment Driving Records Credit Checks City County State National Federal OFAC OIG/GSA Sanctions Terrorist Watch List Denied Entry Many more OTR/MVR DOT Compliant Employment Urine/Hair Alcohol 5 Panel 10 Panel DOT Automated FREE MRO Contact us for a personalized walkthrough of our system. (866)

4 Where good service is standard and immediate response is free. ADDED SERVICES ExpressApp Auto Entry The feature allows you to a link to your candidates so that they can initiate their own background checks. ExpressApp also acts as a portal for electronic background authorization forms. ExpressApp keeps track of s and response time so that you can better manage the employment offer stage. Early Assessment Report Services (E.A.R.S.) Choosing the right applicant can be hectic for me. I m glad the I ve got you guys on my side. Every time there is a concern about an applicant, someone from your staff calls me immediately. Aly - Loss Prevention Manager National Restaurant Chain Customizable Management Reports PLUS When a criminal record is identified before a background check is complete, our system will notify the user by . Our management reports include statistics on overall cost, fees, performance and more. This report is broken down by user and department. Do you need a custom report? Let us know and we ll build it at no cost to you. Background Authorization Forms State-Specific Compliance Forms Secure Storage Free Adjudication Service Free Medical Review for Drug Test Positives Quarterly Service Audits Dedicated Customer Service Reps & Supervisors NO START UP FEES NO MONTHLY MINIMUMS NO CONTRACT riskassessmentgroup.com Helping you build a better team

5 Fair Credit Reporting Act FCRA Disclosure and Consent When reviewing your forms it is important to understand the language requirements set forth by the Consumer Financial Protection Bureau (CFPB). Our disclosure and consent forms meet the requirements of the FCRA and will help ensure that you are protected from EEOC negligence claims. Adverse Action This is a two step process used to notify applicants when they do not meet the hiring criteria of your company. We offer a one-click solution that takes care of this process for you. All correspondence is attached to the completed order. All forms are compliant and up-to-date. Introduction letters are customizable. Consumer Reporting Agencies & Applicant Rights The Risk Assessment Group is classified as a Consumer Reporting Agency (CRA). The FCRA was created to help employment screening companies and credit bureaus protect individuals, in this case - your applicant, by promoting accuracy and privacy in our files and reports. A Summary of Consumer Rights can be downloaded from our website at: State Laws Many states have additional laws designed to further protect applicants. Our forms will keep you compliant with those laws and updated on any changes. Follow our social media for immediate updates. We also maintain compliance with: FAA - Federal Aviation Administration NRC - Nuclear Regulatory Commission DOT - Department of Transportation SEC - Security and Exchange riskassessmentgroup.com Helping you build a better team

6 Customer Service & Technical Support Our platform is a proprietary software that houses features created by your peers but is written and maintained by our in-house IT experts. Nothing about our software is outsourced which means we re ready to customize it for your team. Encrypted & Secure Ready to Integrate Accessible and Uncomplicated Unlimited Users -Customized Access Restrictions Customizable Management Reports & Transparent Invoicing We are very impressed with your customer service. Of all of our vendors you are certainly the most attentive. Mike - Director of HR Major Electronic Firm Processing We use an old-school philosophy when communicating with your team: No tiered customer support Support from trained intelligent people Returned s & phone calls within 2 hours BACKGROUND CHECK APPROVED RiskAssessmentGroup.com (866) P.O. Box Tempe, AZ Phone: (480) , (866) Fax: (480) or (866) info@riskassessmentgroup.com