Taking Care of Business: Exploring the National Transitional Jobs Network s New Employer Engagement Toolkit

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1 Taking Care of Business: Exploring the National Transitional Jobs Network s New Employer Engagement Toolkit A National Transitional Jobs Network (NTJN) Learning Opportunity December 15, :00 PM to 2:15 PM CST

2 This webinar will begin in 15 minutes. For audio via telephone: Toll: +1 (646) Access Code: Audio PIN: Shown after joining the webinar

3 This webinar will begin in 10 minutes. For audio via telephone: Toll: +1 (646) Access Code: Audio PIN: Shown after joining the webinar

4 This webinar will begin in 5 minutes. For audio via telephone: Toll: +1 (646) Access Code: Audio PIN: Shown after joining the webinar

5 This webinar will begin soon. For audio via telephone: Toll: +1 (646) Access Code: Audio PIN: Shown after joining the webinar

6 Taking Care of Business: Exploring the National Transitional Jobs Network s New Employer Engagement Toolkit A National Transitional Jobs Network (NTJN) Learning Opportunity December 15, :00 PM to 2:15 PM CST

7 Webinar Overview Introduction: Today s speakers, about NTJN, housekeeping, and learning goals. Employer Engagement Toolkit overview. Taking Care of Business: Transitional Jobs and Subsidized Employment Programs Benefit the Business Community. Putting Research into Action: Employer Engagement Templates Effective Job Development: Strategies for Working with the Chronically Unemployed. Sample Job Description: Business Services Representative (Job Developer). Employer Engagement: Employer Guide to Transitional Jobs Participant Development. Question and Answer session. Next steps.

8 Today s Speakers Caitlin C. Schnur National Initiatives Coordinator Heartland Alliance s National Initiatives on Poverty & Economic Opportunity Brad Hirn Employment Specialist Growing Home, Inc. Chris Warland Associate Director for Field Building Heartland Alliance s National Initiatives on Poverty & Economic Opportunity Shannon Warmann Business Solutions Representative II Workforce Solutions for Tarrant County James Jones B.MORE Initiative Coordinator Heartland Alliance s National Initiatives on Poverty & Economic Opportunity

9 National Transitional Jobs Network (NTJN) The NTJN is an initiative of Heartland Alliance s National Initiatives on Poverty & Economic Opportunity. The NTJN is a national coalition dedicated to getting chronically unemployed Americans back to work. We advance effective employment solutions, including Transitional Jobs (TJ), to help individuals with barriers to employment succeed in the workforce. NTJN opens doors to work through: Field building and technical assistance to TJ programs. Research and evaluation. Education and training. Federal policy advocacy.

10 Housekeeping Everyone except for the presenter will be muted. Use the Chat Tool to message NTJN with questions or concerns. Tweet a question! Q & A session will occur at the end of the webinar. A video recording of this webinar will be available on the NTJN s website. The webinar slides (without audio) will also be available on the NTJN s website.

11 Webinar Objectives and Learning Goals Become familiar with the Employer Engagement Toolkit and its components; Understand how TJ and subsidized employment programs benefit employers and the business community; Learn effective messaging to show employers the business value of partnering with a TJ or subsidized employment program; Learn about developing and implementing effective job development strategies; Understand what s needed to be a successful job developer; Learn how employer partners can help make TJ a developmental experience.

12 Employer Engagement Toolkit Overview

13 Employer Engagement Toolkit Overview Find the toolkit online here: Six research briefs & resources, based on employer survey data and other relevant research. Two videos featuring employer partners who have worked with TJ programs highlighting the benefits of this partnership. Links to external resources: Connecting with Employers & Exploring Occupations Engaging Employers & Maintaining Positive Employer Relationships Making the Case for Hiring Individuals with Barriers to Employment Building Staff Capacity and Skills

14 Taking Care of Business: Transitional Jobs and Subsidized Employment Programs Benefit the Business Community Find it online:

15 Part I: Businesses Benefit When They Offer Employment Opportunities to Workers with Subsidized Wages Benefit #1: Reduced wage costs, leading to growth and increased capacity. Benefit #2: Improved business performance in key areas such as: financial health; productivity; customer satisfaction. Benefit #3: The opportunity to try out a prospective employee at reduced cost.

16 Con t: Businesses Benefit When They Offer Employment Opportunities to Workers with Subsidized Wages Benefit #4: Quality workers with built-in supports to promote workplace success. Benefit #5: Enhance competitive advantage by leveraging a commitment to socially responsible business practices. Benefit #6: Conduct business in an economically stronger community.

17 Social and Economic Impact of TJ & Subsidized Employment Programs Stronger families. Benefits to children. Better-equipped youth. Decreased reliance on public benefits. Economic independence. Reduced recidivism. Increased community safety. Local economic growth. Find it online:

18 Part II: Businesses Benefit When They Hire Employment Program Graduates into Unsubsidized Positions Benefit #1: Reduce the costs associated with hiring qualified workers. Benefit #2: Hire people who are work ready and motivated to succeed. Benefit #3: Leverage job retention services to reduce employee turnover costs.

19 Con t: Businesses Benefit When They Hire Employment Program Graduates into Unsubsidized Positions Benefit #4: Save money by taking advantage of the Work Opportunity Tax Credit (WOTC). Benefit #5: Protection against loss or liability with free federal bonding.

20 Putting Research into Action: Employer Engagement Templates

21 Employer Engagement Template: Your Business Benefits When You Offer Job Opportunities to Subsidized Workers. Use this as a template for a onepage handout that program providers can develop to give to potential employer partners to help make the business case for offering time-limited job positions to subsidized workers. Find it online:

22 A Closer Look: Your Business Benefits When You Offer Job Opportunities to Subsidized Workers.

23 Employer Engagement Template: Your Business Benefits When You Hire Our Graduates. Use this as a template for a one-page handout that program providers can develop to give to employers to help make the business case for offering permanent, unsubsidized jobs to TJ and subsidized employment program graduates. Find it online:

24 A Closer Look: Your Business Benefits When You Hire Our Graduates.

25 Effective Job Development: Strategies for Working with the Chronically Unemployed Find it online:

26 Job Development: TJ Program Planning and Implementation Provide adequate resources and support for job development. Hire the right employees for the job. Use labor market information to target sectors that fit the populations served. Asses for skills, interests, and work-readiness to make a good match. Begin job development on day one.

27 Job Development: Effective Employer Engagement Take a dual customer approach. Target the right employers. Effectively engage and network to develop long-term employer relationships. Make the business case for TJ to employers. Continually evaluate job development success.

28 Sample Job Description: Business Services Representative (Job Developer)

29 Sample Job Description: Business Services Representative (Job Developer) Use this a template for a job description of a Business Services Representative, also known as a Job Developer. This document describes the role s duties and responsibilities and the ideal candidate s qualifications and competencies. Find it online:

30 Business Services Representative (Job Developer): Key Competencies Relevant sales experience generating new accounts and maintaining accounts in both private and public sectors. Successful track record of relationship building and leveraging new/existing business relationships to procure additional opportunities. Demonstrated ability to research and develop leads, make cold calls, foster innovation, and close deals. Ability to effectively promote and market services to new customers.

31 Employer Engagement: Employer Guide to Transitional Jobs Participant Development

32 Employer Guide to Transitional Jobs Participant Development Employer partners play an important role in helping TJ participants develop new skills and prepare for unsubsidized work. This is a one-page handout for employer partners that describes the roles and responsibilities they have in helping subsidized workers develop skills and become more work-ready. Find it online:

33 How Employers Can Facilitate TJ Participants Growth, Development, and Skill Acquisition Foster peer support through mentorship. Be aware of learning opportunities that present themselves in the course of the workday. Make disciplinary or corrective actions as constructive as possiblefocus on what to do right next time. Give frequent, consistent feedback to the participant on quality of work, areas for improvement, and progress over time. Hold participants accountable to the same standards as other employees.

34 Question & Answer + Webinar Wrap Up

35 Question & Answer Session To Ask a Question: Use Questions/Chat Box or Raise Your Hand or Tweet at us:

36 Next Steps A webinar recording will be available in about one week. NTJN will all webinar registrants with a link to the recording. It will also be available on our website. The webinar slides (without audio) will also be available on our website. To schedule your in-person Employer Engagement workshop today, contact Chris Warland about availability.

37 Speaker Contacts Caitlin C. Schnur National Initiatives Coordinator Heartland Alliance s National Initiatives on Poverty & Economic Opportunity cschnur@heartlandalliance.org Brad Hirn Employment Specialist Growing Home, Inc. brad.hirn@gmail.com Chris Warland Associate Director for Field Building Heartland Alliance s National Initiatives on Poverty & Economic Opportunity cwarland@heartlandalliance.org James Jones B.MORE Initiative Coordinator Heartland Alliance s National Initiatives on Poverty & Economic Opportunity jajones@heartlandalliance.org Shannon Warmann Business Solutions Representative II Workforce Solutions for Tarrant County shannon.warmann@workforcesolutions. net

38 Thank you! Get Connected. Stay Connected. Newsletters: transitionaljobs.net National Transitional Jobs transitionaljobs.wordpress.com