Expected Starting Date Immediate

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1 UN VOLUNTEER DESCRIPTION OF ASSIGNMENT SENR Programme Assistant, Online Volunteering The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.in most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.in all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive. General Information Country of Assignment Senegal Host Institute United Nations Volunteers Volunteer Category National Specialist Number of Volunteer 1 Duration 6 months Expected Starting Date Immediate Duty Station Dakar [SEN] Assignment Place Family Duty Station Assignment Place Remark Living Conditions Le /la Volontaire des Nations Unies sera basé(e) à Dakar, lieu d affectation classifié comme ca- tégorie A. Aucune phase de sécurité n y est en vigueur. Les conditions de vie sont bonnes avec une disponibilité des services et produits les plus modernes. Assignment Details Assignment Title Programme Assistant, Online Volunteering Organizational Context & Project Description 12 Nov 2018 Page 1 of 6

2 The UN Volunteer will be dealing/interacting with potential host organizations of online volunteers, i.e. UN agencies, national institutions and civil society organizations in all the countries of the region administered by the Regional Office for West and Central Africa (ROWCA). The UN Volunteer will be placed within the UNV ROWCA in Dakar and receive remote guidance and supervision from the UNV Online Volunteering Team in Bonn. The UN Volunteer will participate in weekly meetings of the service remotely. Sustainable Development Goals 17. Partnerships For the Goals UNV Focus Area Task description National capacity development via volunteer schemes Under the primary supervision of the UNV Online Volunteering Programme Associate (Business Development) at UNV HQ Bonn and the secondary supervision of the Online Volunteering Focal Point in the ROWCA, the national UN Volunteer will support the Online Volunteering service promotion to relevant organizations in the countries of the region, provide guidance to the UNV Field Units, assist users with regular day-to-day Online Volunteering activities primarily in French as well as support outreach and marketing activities to help grow the UNV Online Volunteering service. S/he will undertake the following tasks: a. Provide support to the users of UNV s Online Volunteering service focusing on achieving the following results: Respond to general queries including updating of standard messages; Screen organizations applications from a given portfolio of, ensuring required information is complete, assessing compliance with established criteria, e.g. adherence to UN policies, verifying applicant organizations goals and activities through Internet research, and getting timely feedback from field teams; Assist with organization and volunteer feedback monitoring and take action as and when relevant; Screen online volunteering opportunities by organizations, ensuring clear task descriptions, context and expected development impact; Guide users on other website-related issues and problem solving; b. Support the daily promotion of the Online Volunteering service in West African countries and focusing on: Promote online volunteering by contributing to networking efforts and building relationships with relevant organizations, organizing information meetings and workshops for target organizations and providing relevant information and assistance; Assist with planning and organizing series of on-site and online public events on promoting volunteer modalities of UNV among UN Agencies, NGOs, UN Volunteers and other target groups; 12 Nov 2018 Page 2 of 6

3 c. Support the development of new content for the website and other communication tools including: Collect information, draft stories and other relevant materials for website or social media posting and knowledge sharing. Edit and translate documents related to user journey guidance and other online volunteering content into French. Furthermore, UN Volunteers are required to:- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day)- Be acquainted with and build on traditional and/or local forms of volunteerism in the host country- Provide annual and end of assignment reports on UN Volunteer actions, results and opportunities using UNV s Volunteer Reporting Application- Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.- Assist with the UNV Buddy Programme for newly-arrived UN Volunteers- Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/Expected Outputs Increased online volunteering activities in West and Central Africa, i.e. growth in UN and other organizations registered, and growth in online volunteering opportunities published. Maintained user satisfaction with speed and relevance of the support and guidance received from the UNV Online Volunteering service in French. Increased visibility of the service in the region and knowledge sharing across portfolios. Lessons learnt and good practices are documented, capitalized and shared (e.g. photos, videos, stories from the field, etc). Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counter-parts, including Implementing Partners (IPs); Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment A final statement of achievements towards volunteerism for peace and development dur-ing the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed Qualifications/Requirements 12 Nov 2018 Page 3 of 6

4 Required Degree Level Bachelor degree or equivalent Education - Additional Comments University degree in social sciences Required experience Experience Remark 60 months 5 years of Excellent written and spoken French language skills and solid working knowledge of English is required. Language Skills French (Mandatory), Level - Fluent AND - English (Mandatory), Level - Working Knowledge Area of Expertise Volunteer programmes and volunteer management Mandatory Area of Expertise Requirement Knowledge of volunteer management in a developing country context is a strong advantage. Knowledge of UN agencies and civil society organizations in West and Central Africa is highly desirable. Need Driving Licence Competencies & Values No Adaptability and Flexibility Commitment to Continuous Learning Planning and Organizing Professionalism Respect for Diversity Working in Teams Conditions of Service and other information Condition of Service Click here to view Conditions of Service Conditions of Service: 12 Nov 2018 Page 4 of 6

5 The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment. Travel to duty station (if applicable) and a Settling-In-Grant will be provided in the event the duty station is not within commuting distance from the place of recruitment. The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation (if applicable) and resettlement allowance for satisfactory service. Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, a Well-Being Differential (WBD) on a monthly basis will be provided. For UN Volunteer entitlements, kindly refer to the link Supervision, induction and duty of care of UN Volunteers UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity support to the UN Volunteer includes, but is not limited to: - Introductory briefings about the organisation and office-related context including security, emergency procedures, good cultural practice and orientation to the local environment; - Support with arrival administration including setting-up of bank accounts, residence permit applications and completion of other official processes as required by the host government or host entity; - Structured guidance, mentoring and coaching by a supervisor including a clear workplan and performance appraisal; - Access to office space, equipment, IT support and any other systems and tools required to complete the objectives of the assignment including a host entity address; - Access to shared host entity corporate knowledge, training and learning; - Inclusion of the volunteer in emergency procedures such as evacuations; - Leave management; 12 Nov 2018 Page 5 of 6

6 - DSA for official travel, when applicable; - All changes in the Description of Assignment occurring between recruitment and arrival or during the assignment need to be formalized with the United Nations Volunteer Programme. Application Code Application procedure SENR * Not yet registered in the UNV Talent Pool? Please first register your profile at Important: After creating your account, complete all sections of your profile and submit it. Then go to My Page at and click on the Special Calls hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at Then go to My Page at and click on the Special Calls hyperlink to select the special call to which you would like to apply. This is a national UN Volunteer assignment, therefore only nationals of (the Programme Country) and legal residents in (the Programme Country or territory) with the status of refugee or with the status of being stateless are eligible to apply. Application deadline: Disclaimer United Nations Volunteers is an equal opportunity programme which welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, nationality and culture. 12 Nov 2018 Page 6 of 6