Assistant to the City Manager (Assistant Director of Communications) - City Manager's Office ( ) Job Information. Job Description.

Transcription

1 Assistant to the City Manager (Assistant Director of Communications) - City Manager's Office ( ) Status Open Status Details Sourcing Requisition Type Professional Hired Candidates 0 out of 1 Job Information Recruiter Rodriguez, Aracely Hiring Manager Suggs, Allison Primary Location United States > California > San Jose > San Jose Profile Employee Status Regular Education Level Bachelor's Degree (±16 years) Bargaining Unit 1 UNIT 99 - UNIT 99 Job Type Standard Schedule Full-time Compensation Pay Basis Yearly Annualization Factor 1.0 Salary Grade S06 - Grade: S06 Minimum Rate Currency US Dollar (USD) Salary Plan MGT - Management Salary Plan Maximum Rate Other Overtime Status Exempt Employee Classification Unclassified Job Description External Description About the Department The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration.

2 The City Manager's Office is seeking an individual for the position of Open Government Manager whose values align with City Employee Values and the City s Ethics and Open Government Provisions. The City Manager's Office provides strategic leadership that supports the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community's needs. Position & Duties - External The City of San José is looking for a seasoned communicator with a diverse skillset to help lead the City s communications teams. Under the direction of the City s Director of Communications, the position is responsible for the day-to-day operations of Citywide communications programs and projects, supporting and coordinating with City departments that range from airports to zoos, and developing and carrying out the City s comprehensive communications strategies. Responsibilities of the Assistant Communications Director include: - Manage the team s service contracts with vendors providing strategic communications support, content and collateral production, and advertising. Qualifications - External Education: Bachelor's Degree from an accredited college or university; Master's Degree in public administration, business administration or related field is preferred, and can be substituted for a portion of the required experience. Experience: Six (6) years of professional level analytic and/or administrative experience. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Department of Labor. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise: - Demonstrated knowledge and experience in managing the communications function for a public agency/organization, including experience serving as the primary media contact and/or spokesperson. - Demonstrated knowledge and experience in advising senior-level managers and elected officials about communications, news media, and community implications and alternatives for decisions, policies and programs. - Public relations, marketing, and/or advertising agency experience is preferred - Excellent writing skills and strong command of the English language. - Demonstrated experience in both the writing and editing of effective documents of a complex and sensitive nature, in a wide variety of formats, and under deadline. - Knowledge and experience with all aspects of publication project management and production, including planning, printing, graphic design, and distribution methods. - Knowledge and experience in modern marketing and public relations techniques, technologies, and platforms, including social media and content strategy and tactics, special events planning, community engagement, visual storytelling, and data visualization. - Knowledge and experience in website development, maintenance and management. - Knowledge and experience in the field of crisis communications planning and response. - Knowledge and experience in training, mentoring, and motivating others to improve strategic and tactical communications planning and execution. - Knowledge of public sector and municipal government policies and procedures, functions, and objectives as well as familiarity with legal issues related to public sector information practice. - A resourceful problem-solver who can interact successfully with diverse personalities and competing priorities. - Ability to respond flexibly in a fast paced deadline-driven environment. - Ability to develop relationships and work cooperatively with other employees, media representatives, elected and appointed public officials, and the public. - Experience in preparing and giving presentations to internal and external audiences, including the public, top levels of management, line staff, and professional peers, and in conducting and facilitating meetings. - Knowledge of budgeting principles. - Ability to express oneself clearly and concisely. - Knowledge and experience of project management and organization.

3 - Ability to plan and organize multiple tasks simultaneously. - Bilingual ability is desirable. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to the interview phase of the selection process. You will be prompted to answer the following job-specific questions during the online application process: 1. Describe your experience developing and managing public information programs for large complex public-sector organizations. 2. Describe your experience managing social media, web content, and other new media platforms. 3. Describe your experience developing and carrying out specific marketing campaigns, and the results of those campaigns. 4. Describe your experience working with news media. 5. Describe your approaching for measuring the impact of communications. You may answer these questions directly in the on-line application system or on a separate document and then cut and paste your answers into the appropriate spaces when prompted. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact Allison Suggs at (408) or by at Allison.Suggs@sanjoseca.gov Additional Information For more information about the City Manager's Office, please click here. For more information about City benefits, click here. If your online application was successfully submitted, you will receive an automatic confirmation to the address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) , or Human.Resources@sanjoseca.gov if you have any questions. Internal Description About the Department (Internal) The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City Manager's Office is seeking an individual for the position of Open Government Manager whose values align with City Employee Values and the City s Ethics and Open Government Provisions. The City Manager's Office provides strategic leadership that supports the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community's needs. Position & Duties - Internal The City of San José is looking for a seasoned communicator with a diverse skillset to help lead the City s communications teams. Under the direction of the City s Director of Communications, the position is responsible

4 for the day-to-day operations of Citywide communications programs and projects, supporting and coordinating with City departments that range from airports to zoos, and developing and carrying out the City s comprehensive communications strategies. Responsibilities of the Assistant Communications Director include: - Manage the team s service contracts with vendors providing strategic communications support, content and collateral production, and advertising. Qualifications - Internal Education: Bachelor's Degree from an accredited college or university; Master's Degree in public administration, business administration or related field is preferred, and can be substituted for a portion of the required experience. Experience: Six (6) years of professional level analytic and/or administrative experience. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Department of Labor. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise: - Demonstrated knowledge and experience in managing the communications function for a public agency/organization, including experience serving as the primary media contact and/or spokesperson. - Demonstrated knowledge and experience in advising senior-level managers and elected officials about communications, news media, and community implications and alternatives for decisions, policies and programs. - Public relations, marketing, and/or advertising agency experience is preferred - Excellent writing skills and strong command of the English language. - Demonstrated experience in both the writing and editing of effective documents of a complex and sensitive nature, in a wide variety of formats, and under deadline. - Knowledge and experience with all aspects of publication project management and production, including planning, printing, graphic design, and distribution methods. - Knowledge and experience in modern marketing and public relations techniques, technologies, and platforms, including social media and content strategy and tactics, special events planning, community engagement, visual storytelling, and data visualization. - Knowledge and experience in website development, maintenance and management. - Knowledge and experience in the field of crisis communications planning and response. - Knowledge and experience in training, mentoring, and motivating others to improve strategic and tactical communications planning and execution. - Knowledge of public sector and municipal government policies and procedures, functions, and objectives as well as familiarity with legal issues related to public sector information practice. - A resourceful problem-solver who can interact successfully with diverse personalities and competing priorities. - Ability to respond flexibly in a fast paced deadline-driven environment. - Ability to develop relationships and work cooperatively with other employees, media representatives, elected and appointed public officials, and the public. - Experience in preparing and giving presentations to internal and external audiences, including the public, top levels of management, line staff, and professional peers, and in conducting and facilitating meetings. - Knowledge of budgeting principles. - Ability to express oneself clearly and concisely. - Knowledge and experience of project management and organization. - Ability to plan and organize multiple tasks simultaneously. - Bilingual ability is desirable. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to the interview phase of the selection process.

5 You will be prompted to answer the following job-specific questions during the online application process: 1. Describe your experience developing and managing public information programs for large complex public-sector organizations. 2. Describe your experience managing social media, web content, and other new media platforms. 3. Describe your experience developing and carrying out specific marketing campaigns, and the results of those campaigns. 4. Describe your experience working with news media. 5. Describe your approaching for measuring the impact of communications. You may answer these questions directly in the on-line application system or on a separate document and then cut and paste your answers into the appropriate spaces when prompted. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact Allison Suggs at (408) or by at Allison.Suggs@sanjoseca.gov Additional Information - Internal For more information about the City Manager's Office, please click here. For more information about City benefits, click here. If your online application was successfully submitted, you will receive an automatic confirmation to the address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) , or Human.Resources@sanjoseca.gov if you have any questions. Questionnaire Question 1. Please select the option that best describes how you meet the minimum qualifications: Local, Code: , Type: Single Answer Bachelor's degree and at least six (6) years of management and/or administrative experience in government or private business/ industry. Master's degree and five (5) Required/ Asset Weight (Int.) (Ext.) 0 0 (0%) (0%) (0%) (0%)

6 2. Describe your experience developing and managing public information programs for large complex public-sector organizations. Local, Code: , Type: Text 3. Describe your experience managing social media, web content, and other new media platforms. Local, Code: , Type: Text 4. Describe your experience developing and carrying out specific marketing campaigns, and the results of those campaigns. Local, Code: , Type: Text 5. Describe your experience working with news media. Local, Code: , Type: Text 6. Describe your approach for measuring the impact of communications. Local, Code: , Type: Text years of management and/or administrative experience in government or private business/ industry. None of the above. Total for Competencies and Questions: This requisition uses 0 of the 0 questions from the corresponding prescreening model. Int. Cand. Weight 0 Ext. Cand. Weight (0%) (0%) 0 0 (0%)