7/25/2018. Health Care. Performance Advisory Services Strategic Planning. Your Strategy Fulfills Your Mission

Transcription

1 Health Care Performance Advisory Services Strategic ning Your Strategy Fulfills Your Mission July 26,

2 TO RECEIVE CPE CREDIT Individuals Participate in entire webinar Answer polls when they are provided Groups Group leader is the person who registered & logged on to the webinar Answer polls when they are provided Complete group attendance form Group leader sign bottom of form Submit group attendance form to within 24 hours of webinar If all eligibility requirements are met, each participant will be ed their CPE certificate within 15 business days of webinar David Rodarte Director Cincinnati John Harned Director Oklahoma City

3 WHAT IS STRATEGIC PLANNING BEST PRACTICE Well-Defined Strategic Framework Annual Budgets Functional Focus Multiyear Budgets Gap Analysis Thorough Situational Analysis Competitive Evaluation of Alternatives External ning Strategically Focused Leadership KPIs Linked to Shareholder Goals Exec Incentive Linked KPIs Culture Based on Performance Value Creation Meet Budget Predict the Future Think Strategically Create the Future WHAT IS STRATEGIC PLANNING A process that aligns organizations & creates a culture of empowerment Enables decision making/instills confidence Forces choices: go, hold, no go s purpose & focus 3

4 ACCOMPLISHMENTS OF STRATEGIC PLANNING Understand customer, outside forces & operational requirements to succeed Optimize use of resources Ensure initiatives are understood at all levels of organization Organization is structured to accomplish goals PROCESS Pre- Development Strategic ation Strategic Analysis - Audit - - Organization Profile - Strategic Survey - Employee Survey - Key Customer Survey - Business Segmentation Create Prioritize - SWOT Analysis Determine Develop Scorecards - Change the Business - Run the Business Document Action s - Action - Seven-Factor Analysis - Competitor Analysis -Market Segment Analysis Define & Smart Goals - Strategic Summary - Priorities & Link to Organization - Team One-Page - Meeting Calendar Strategic Management - Strategic Process Checklist - Updates - CSF Initiative Review Training & Development - Best Practices Scorecard - Internal Strategic Management - Certification Checklist 4

5 ASSESS Where Are We Now? Action s ASSESS Objective Mission: Purpose in being Vision Framework Vision: View & belief of the future state SWOT & Key Issues Values: Core beliefs & norms for the organization Action s BHAG: Big Huge Awesome Goal to strive for the future External Analysis Financial Goals Monthly Reviews Annual Updates 5

6 ASSESS Employee Survey: Organizational health Vision Framework Key customer survey SWOT & Key Issues Business segmentation Action s Services profitability External Analysis Pareto segments to ROI Monthly Reviews Annual Updates ASSESS Vision Framework Market Segmentation Analysis External Analysis SWOT & Key Issues Action s Seven-factor analysis Markets, customers, products Socio-demographic Competition Government, legislative Economy of production Technology Monthly Reviews Annual Updates Porter s Five Forces* * 6

7 PLAN Group Thinking Power of Many Off site & off the grid Tops down, bottoms up Multidisciplined team, influencers & communicators Charged with an important mission the future Action s PLAN Where Do We Want to Go? COMMUNICATE: Shareholder goals Our purpose, our vision, our culture Action s 7

8 PLAN Where Do We Want to Go? Action s What about Wayne? SWOT STRENGTHS 1. One 2. Two 3. Three 4. Four 5. Five WEAKNESSES 1. One 2. Two 3. Three 4. Four 5. Five CAPITALIZE IMPROVE OPPORTUNTIES 1. One 2. Two 3. Three 4. Four 5. Five THREATS 1. One 2. Two 3. Three 4. Four 5. Five INVEST IDENTIFY 8

9 PLAN Who Are We? Strengths Opportunities Action s Weaknesses Threats ANSOFF MATRIX New Customers Moderate Risky Existing Customers Easy Moderate Existing Services New Services 9

10 PLAN How Do We Achieve Our Vision? OPPORTUNITIES Critical to our success The Critical Few Action s Offense & defense Go, hold, no go Pareto, Ansoff Matrix EXECUTE Execute Actions created by team Champions to lead implementation Accountability Action s 10

11 MEASURE Measure Action s S.M.A.R.T. Goals Specific Measurable Attainable Results Time Sensitive Champion per SMART goal team accountable Disciplined monthly meeting Support, identify obstacles Change or modify EXECUTE Priority Issue: Champion: and Outcome(s): (what does success look like) Product Information Management Date: Revision: SMART Goals Specific, Measurable, Attainable, Realistic, Time (What are the big-picture initiatives to make the priority successful): What needs to be done? Who will do it? And when? Measurement Specific actionable steps Specific time or result Specific actionable steps Specific actionable steps Specific actionable steps Specific actionable steps Specific actionable steps Specific actionable steps Specific time or result Specific time or result Specific time or result Specific time or result Specific time or result Specific time or result 11

12 COMMUNICATION PROCESS Monthly Scorecard Key Initiative Reporting Champion Action Step Description Apr-16 May-16 Jun-16 JobShopGrowth Establish goals 0% 100% 100% Grow existing SKU Improve communication ning process 10% 15% 15% Initiative 2 Action steps Action steps Measurement of success Initiative 3 Action steps Action steps Measurement of success EXECUTIVE SCORECARD: SUMMARY 12

13 IN REVIEW Strategy starts with mission, vision & values Know where you are & where you want to go Involve your team = empowerment & performance Choose the critical few your plans Measure, inspect, clear obstacles Repeat the process annually Questions? 13

14 CONTINUING PROFESSIONAL EDUCATION (CPE) CREDIT BKD, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: The information contained in these slides is presented by professionals for your information only & is not to be considered as legal advice. Applying specific information to your situation requires careful consideration of facts & circumstances. Consult your BKD advisor or legal counsel before acting on any matters covered. CPE CREDIT CPE credit may be awarded upon verification of participant attendance For questions, concerns or comments regarding CPE credit, please the BKD Learning & Development Department at training@bkd.com 14

15 Thank You! 15