Recruiting, Training and Retaining IT Staff

Transcription

1 Recruiting, Training and Retaining IT Staff Presenters Mindy Masias, Chief of Staff State of Colorado Judiciary Eric Brown, HR Director State of Colorado Judiciary

2 Expected Job Growth for Technology Manager 18%- 26% in 2015 Information Technology Among the Largest and Fastest Sources of Employment Growth Software Developer Profession Expected to Grow 72% in the Next Five Years

3 Have you made your IT staff uncomfortable by hugging them today? Have you been uncomfortable by being

4 IT cost transparency Outsource or insource? Employee turnover Recruitment and retention of IT staff Top 10 IT Management Challenges in 2014? Managing the cloud Mobile Device Management Adequate compensation for staff Support and customer service Certification and training for staff

5 Ever growing options in Elaborate project plans technology In 2006, the 2 second rule was used for clicking between web-pages. Expectations of Output Solutions to solve complex business problems Click 400 milliseconds literally the blink of an eye is Better and faster too long Expanded networks networks. Now? IT professional are expected to not only make the speed of business faster, they must learn and implement

6 Wonder why turnover in IT is so high? 32% IT staff complain that project stakeholders can t agree on consistent goals. Under Attack? 34% IT staff don t get a clear idea of strategic direction from their own 50% of senior IT managers managers. said their departments are being asked to do too many things at once. 34% CEO s lack the developers and specific skills needed to get high-priority projects completed, and

7 Over 50% of IT staff will move on after the first year In a national survey, 35% of IT staff plan to look for another job during the next 12 months. IT salaries will increase an average of 5.6 percent in Can Government keep up? Why is it important to retain staff? Over 90% of IT workers are employed outside the IT industry, increasing the pressure for inhouse training. Another 35% are on the bubble unsure of whether they will decide to look seriously for another job during the next year or not. Are you training your staff?

8 Starbucks a Great Recruiter What is your largest recruitment challenge? What is working well? What do you have to sell or tell an applicant?

9 What Do You Believe is Independent Contracts Nurturing Careers Working? Competitive Compensation Hiring for Team Collaboration Certification Opportunities Flex schedules Eliminating Product Cancellations Achievement

10 New Strategies to Talk to HR About Speak the Lingo Job Title is Critical Untraditional Government Recruitment Employee Referral Pay Program Aggressive and Frequent Salary Setting Frequent Classification Reviews Professional Development Program

11 Help Others Think Strategically

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13 What HR May Not Tell You ROI on recruitment advertising Sourcing is easier with LinkedIn, its Selling that is the issue Job fairs, large job boards have lower quality returns Applicants research you up on social media HR would rather keep an employee and work on salary than have to recruit The career site on your website is more important now Other Human Resource Departments are staffing up the recruitment functions

14 Working Today Social Recruitment/ Web Presence Compensation/ Classification Reviews Senior Management Buy In Agency Recruiting for hard to place Certification culture shift Flex schedules Revamping recruitment websites annually Testimonials

15 The Rise of the Social Recruiter Linked in has 259 million users 45% of employees said they will not fill in an application for employment for an IT job. 56% of employees said the website at a potential employer tells them more about a potential fit. This ranked higher than, job title, pay and location. Each day employees are viewed by social networks recruiters.

16 Strategies Being Used By Others Matching competing job offers Have manager hold a re-recruiting interview each year Empower leadership to have counteroffers ready Change the mindset of employees that an employee leaving is an employee lost Remind managers that employees are contacted by social networkers each day

17 Passively sitting by is not an option