Writing HR Policies & Procedures

Transcription

1 Can you really afford to take risks with the policies and procedures that guide your organization? We didn t think so! That s why we developed this intensive new training especially for HR pros like you! Writing HR Policies & Procedures A One-Day Seminar for Human Resource Professionals The biggest mistake people make when putting policies and procedures in writing 3 sure signs that a policy or procedure needs to be revised Words and phrases that turn off employees and how you can avoid them Handbooks: Learn what experts say you should and shouldn t include in them A proven formula for determining if a policy or procedure is discriminatory Announcing a new policy? When to use a memo and when to use a meeting And much more! See inside for details Enroll online today at or call ! This seminar is just one of many in the STAR12 Complete Learning Center. Get your STAR12 All-Access Training Pass today and attend this seminar for FREE! Details on page 5.

2 Are You Confident That You Can Write HR Policies and Procedures That Are On Track? You Will Be After Attending This Seminar! What You Can Expect to Learn: Workshop hours: 9 a.m. to 4 p.m. Registration begins at 8:30 a.m. These companies rely on us for training, and so can you! Nordstrom Honeywell Ben & Jerry s Ice Cream U.S. Coast Guard Goodyear Aerospace Century 21 Macy s McDonald s Wal-Mart Sprint Commerce Bank Touche Ross Johnson & Johnson National Association of Realtors Schnuck Markets American Cancer Society Atlantic Richfield American Bar Association IBM National Geographic Society AT&T Texas Instruments NASA Hughes Aircraft The World Bank Digital Equipment Corp. Hewlett-Packard City of Los Angeles Bank of America Pacific Mutual Life Insurance American Express Transamerica Occidental Life Ins. Pitney Bowes Citicorp Real Estate Corp. Anheuser-Busch, Inc. Great Western Financial Security Monsanto And Thousands More! The task of developing and maintaining your organization s HR policies and procedures can be overwhelming. You ve got to make sure that all your bases are covered you can t afford to let even one detail slip through the cracks. So where do you go to make sure your handbook contains all the policies required? What are the first steps you need to take to write a comprehensive, clear procedure? How do you make sure employees fully understand the policies and procedures your organization requires strict adherence to? Where is the best place to find out what policies you re missing, or worse, which ones are incorrect? How do you write new policies and procedures quickly and confidently, assured that they re on track and can withstand legal scrutiny? No worries, my friend because the Writing HR Policies & Procedures seminar is the one place to get up-to-date fast. SIX HOURS IN THIS TRAINING WILL SAVE YOU HUNDREDS OF HOURS IN RESEARCH AND WRITING! You could go it alone doing tons of research, consulting dozens of experts, and spending hours of your time painstakingly preparing policies and procedures that will hold up for your organization. But why go through all that pain and aggravation when the techniques you need can all be mastered in one information-packed seminar? When you attend Writing HR Policies & Procedures, you ll benefit from our 30+ year history of helping HR pros like yourself stay on the cutting edge of HR law as it pertains to policies and procedures. We ll give you dozens of shortcuts, templates, and techniques that you can adopt for your organization s unique needs. You ll learn how to write policies quickly how to eliminate loopholes how to get top management buy-in and how to implement new policies and procedures, confident that your employees know what s expected of them. PROTECT YOUR ORGANIZATION WHILE BUILDING ESSENTIAL HR CAREER SKILLS. ENROLL TODAY! One thing will never change about HR: the rules of the road are always changing and it s your job to keep up! This means to be successful in your HR career, you must master the policy and procedure writing skills taught exclusively in this powerful workshop. Overview of HR Policies and Procedures What s the real purpose of writing policies and procedures? Why you need to know Which policies are mandated by law vs. required by organizational expectations 3 sure signs that a policy or procedure needs to be revised What are you putting at risk if your policies and procedures are off track? (Hint a lot!) Putting Policies & Procedures in Writing Legal considerations to keep in mind when writing policies and procedures When you have to write a policy fast a 6-point checklist to make sure you ve covered all the bases A proven formula for determining if a policy or procedure is discriminatory When should unwritten rules be put in writing? Signals to watch for The best way to handle changes in your company s policies and procedures Characteristics of good policies and procedures Writing Policies Everyone Will Understand Ensuring user comprehension and compliance How to keep your personal feelings from affecting how you phrase a policy The secret to writing policies and procedures that sound friendly yet firm How to use the simple HISI test to ensure the clarity of everything you write How to use simple graphic techniques to make handbooks and manuals easy to read 2 times when it s better not to put a policy in writing and why Policies HR Must Give Special Attention Major policies and procedures most organizations should have Sexual harassment policies and Internet use policies ADA interactive process (procedure) How to write dress codes or personal hygiene guidelines that don t offend anyone Implementing Policies With Ease Ensuring upper management accepts and complies with policies Announcing a new policy? When to use a memo and when to use a meeting An amazingly simple plan for making sure employees read and understand the policies and procedures you write When announcing a policy verbally how to be sure everyone gets the same message 2 situations in which you should ask for employees signatures as proof they ve read and understood a policy Where policies and procedures should be kept and how they should be controlled Enroll today and get the skills you need to succeed! 2 Enroll online today at or call ! Get your STAR12 All-Access Training Pass and attend this seminar for FREE! Details on page 5. 3

3 Your Satisfaction Is Guaranteed This seminar contains the most thorough, up-to-date information on organizational policies available today. We re convinced the fresh new skills you ll learn will make the job of writing policies and procedures easier and will eliminate many headaches for you. In fact, we absolutely guarantee your 100 percent satisfaction or you ll get your money back. Great! The trainer was excellent! S. Yael Provided lots of relevant examples that you can use in the real world. Plus, it covered a large range of topics in a short time very effectively. L. Metheny FANTASTIC session. I learned a lot! G. Goldwin Provided useful and valuable takeaways. Thank you! Y. Lemperis Have You Ever Experienced These Problems? Felt uncomfortable writing policies or procedures because you weren t sure how to word them correctly? Taken the heat for an unpopular policy you ve implemented even though someone else initiated it? Put off writing a policy because you weren t sure how to clearly deal with all the facets of the issues it needed to address? Felt uneasy about whether your organization s HR policies and procedures would hold up under legal scrutiny? Allowed outdated policies to stand because you didn t feel you had enough time to update the policies? Issued a new policy or procedure and realized later that many people misinterpreted it? If you have experienced any of these or other frustrations involving creating effective policies and procedures, attend this seminar. You ll learn to write policies that are easy to understand, how to implement them with fewer hassles, and how to introduce them with greater success and less resistance than ever before! It s an Offer You Can t Afford to Pass By! We ve kept in mind your concern for getting the most from every dollar you spend on your training. That s why the seminar fee for this workshop is tiny compared to the wealth of information and insight you ll receive not to mention how attending this training will help you protect your organization from costly legal expenses that you could incur if you didn t understand the vital content this training covers. Plus, as an attendee, you get to take home these valuable materials at no additional cost A Personalized Guidebook you ll use it during the seminar to take notes and as a valuable on-the-job reference you can use again and again. Guidelines to Effective HR Policies and Procedures complete, step-by-step plans for writing employee policies and procedures on myriad hot topics and issues. A Certificate of Completion an attractive award for your training achievement. It s suitable for framing and a great addition to your personnel file. There Are No Limits to What You Can Accomplish With Your STAR12 All-Access Pass! The STAR12 All-Access Training Pass is truly the HR pro s best friend. Think of STAR12 as Your Complete Learning Center we have everything you need to shine in your career! And talk about value! We GUARANTEE you ll never find a better training value than STAR12! So get your STAR12 All-Access Pass Today! Your Complete Learning Center 12 Full Months for Only $299 You Get: Unlimited Seminars Unlimited Webinars Unlimited Online Courses Get your STAR12 All-Access Pass today and you can attend the Writing HR Policies & Procedures seminar for FREE! Call or buy online at For information on how to buy STAR12 passes for groups of 10 or more at an AMAZING discount call A Glimpse of the Vast Benefits of STAR12 Live and On-Demand One-Hour Webinars: ADA COBRA FMLA Employee Handbooks Workplace Wellness Programs Fair and Legal Employee Termination Creative Team- Building Project Management Microsoft Excel Microsoft PowerPoint Business Grammar and Writing Bulletproof Documentation Dress Code Policies Emergency Response & Disaster Planning Employee Benefits Communication Handling EEOC Claims Exempt vs. Nonexempt: FLSA Classification Standards Health Savings Accounts Conducting Workplace Investigations Creating Competitive Employee Benefits Packages Maximizing Exit Interviews Preventing Retaliation Lawsuits Employee Onboarding Preventing Workplace Violence Sexual Harassment Promoting Sensitivity & Tolerance in the Workplace Variable Compensation Strategies And tons more! 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4 We Bring Our Training to You! STAR12 Enterprise Learning Solutions You re a pretty sharp cookie, so you know what s going on in your workplace. You hear the complaints. You feel the frustrations. You understand the pain. So what are some of the toughest challenges your organization is facing right now? To Enroll... Register online at or call toll-free Enrollment Fees: R e G I S T R A T I O N F O R m n Workshop fee per person: $249 Group Discount: When 3 enroll from your organization, a 4th attends FREE. Group discounts apply to seminar registrations only, and cannot be used for STAR12 memberships. n The STAR12 All-Access Pass Only $299 Best Value! Your STAR12 All-Access Pass entitles you to unlimited access to all STAR12 seminars, webinars, online courses, and more for 12 months. Use your STAR12 All-Access Pass to attend Writing HR Policies & Procedures for FREE! Workshop Schedule Does your leadership team need help with handling nonperformers, dealing with turnover or absenteeism, or boosting morale? Could your customer service team benefit from knowing how to deliver customer service that wows? Do your key decision makers need a little help with creative or strategic thinking? Could all your employees benefit from stronger collaboration skills sharper writing skills or better project management skills? You Have Challenges We Have Solutions! or fax the completed registration form to or mail the registration form to: National Seminars Training P.O. Box Kansas City, MO Names of Attendees (Please Print) (Please list additional registrations on a separate sheet and attach.) 1. Mr./Ms. Title 2. Mr./Ms. Title 3. Mr./Ms. Title 3. Company Information (Please Print) *Phone required in case of last-minute changes. Our STAR12 Enterprise Learning Solutions division has been a leading provider of custom employee development and training solutions for nearly three decades. We ve helped thousands of organizations overcome tremendous hurdles through a variety of training and development solutions, including: 6 On-site training on more than 300 topics Online learning convenient with a super-low cost per person Blended learning solutions the perfect blend of live and online We welcome the opportunity to show you how we can turn your challenges into opportunities and transform your employees into success-focused champions. Find out more: call , us at onsite@ruceci.com, or visit us on the Web at. Rockhurst University Continuing Education Center, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, Website: Registration Information Our Registration Center is open weekdays from 7 a.m. to 7 p.m. CST. Enrollments taken online 24/7. Group Discount: When 3 enroll from your organization, a 4th may attend for FREE! Check-in begins at 8:30 a.m. The workshop schedule is 9 a.m. to 4 p.m. Lunch is on your own. Cancellation: If you cannot attend, you may send a substitute or receive full credit toward a future enrollment. For cancellations made 5 or more business days before the event, you may request a refund less a $10 enrollment fee. For enrollments made in conjunction with a STAR12 purchase, STAR12 cancellation rules apply visit the Information Center at. CEUs: Continuing education credit may be recognized by your professional board. Contact your own board to find out what s required. Call our CEU/CPE specialist at , ext. 3100, if you have any questions. Tax Deduction: The expense of continuing education, when taken to maintain and improve professional skills, is tax deductible. Please contact your accountant for complete details. FED ID # Organization Address Mail Stop City State ZIP Approving Supervisor: Mr./Ms. Address *Phone **Fax Sign here **This fax number will be used to send confirmation of your registration as well as to notify you and your organization of upcoming events in your area and provide you and your organization with special discount offers. By signing, you and your organization are giving permission for RUCEC to use your fax number for these purposes. 4. Method of Payment n If you have registered by phone, please record your confirmation number here: n Check payable to National Seminars Training is enclosed n Charge to: n MasterCard n VISA n American Express n Discover n Diners Club Card No. Exp. Date Signature n Bill my organization; Attn: (Note: Full registration fee due and payable prior to start of workshop) n Our purchase order is attached (government, educational, and health-care organizations only) 5. Important: Your VIP Customer Number Fill in your VIP Customer Number as it appears above the name on the mailing label. (Record the number even if the label is addressed to another individual.) SD, CT and WV residents, please add applicable sales tax to your payment. If you are tax-exempt, enter your tax-exempt number here: and attach a copy of your tax-exempt certificate. Program hours: 9 a.m. to 4 p.m. Registration begins at 8:30 a.m. 7

5 Need to correct name, title or address? Did you receive duplicate brochures or want to be removed from our list? Please fax the mailing label with corrections to or mail to us at 6901 West 63rd Street, Shawnee Mission, KS , Attention: List. Allow 15 weeks for processing. Nonprofit U.S. Postage PAID Rockhurst University Continuing Education Center, Inc. P.O. Box Kansas City, MO A Division of Rockhurst University Continuing Education Center, Inc. Time-Sensitive Material Enroll online today at or call ! VIP # Don t put your organization at risk with weak, confusing, or incomplete policies and procedures. Get the know-how you need to succeed! Writing HR Policies & Procedures A One-Day Seminar for Human Resource Professionals The biggest mistake people make when putting policies and procedures in writing 3 sure signs that a policy or procedure needs to be revised A proven formula for determining if a policy or procedure is discriminatory Announcing a new policy? When to use a memo and when to use a meeting And much more! See inside for details BEST VALUE! Check out the STAR12 All-Access Training Pass Your Ticket to Unlimited Seminars, Webinars, Online Learning and More for One Itty-Bitty Low Price. Details on page 5.