JOB DESCRIPTION. Chief Executive. Date: G. Job Profile : Chief Executive Officer Location: No Specific Location

Transcription

1 JOB DESCRIPTION Executive Please indicate if this is a Generic Description: Y Generic Job Description No: Shaded Areas for Completion by HR Department Job Classification: Job Family: Non-clinical Executive Date: G. Job Profile : Executive Location: No Specific Location Job Holder: Name Title Signature Date Executive Reports To: John Reay President and Executive Approval: I. ORGANISATIONAL RELATIONSHIPS President of Operations Executive (Wellington Hospital) Senior Management Team (typically the following) Deputy CEO Consultant Liaison Manager Operating CHRO Medical Director Nursing Financial Director of Outpatients Estates Manager Financial Director of Rehabilitation (This organisation chart w as correct on the date of issue of this Job Description. Updated organisation charts are available in Workday.) Major functional areas reporting to you. Responsible for the strategy and day to day running of the facility/hospital

2 II. POSITION DESCRIPTION JOB PROFILE SUMMARY The CEO is responsible for strategic planning, organising and directing the overall management of the facility and its performance in terms of service provision, financial and corporate viability and ensuring the facility meets all its statutory and service obligations for delivery of high quality care. The post holder is responsible for business strategy and growth and working closely with Consultants, other facilities within the group and colleagues in the central support teams to achieve this goal. The post holder will be a role model for HCA behaviours and vision and will embed a service culture within their facility, ensuring everyone is working towards exceptional service and customer satisfaction. III A B PRINCIPAL DUTIES Strategic and operational matters Developing the facility vision, objectives and strategy having regard to responsibilities to regulators, patients, employees and other stakeholders. Setting and regularly reviewing the operational performance and strategic direction of the facility. Ensure efficient and effective use of resources and high quality care to the patients served by the facility. Providing world class health care services by providing outstanding facilities, working relationships with Consultants and partners and ensuring operational excellence at all times. Regularly review the facility organisation structure and recommend changes as appropriate. Oversight for the development and implementation of integrated strategies for the facilities services. Examine all services, investments and major capital expenditure proposed and makes recommendations to central support services. Ensure effective manpower planning is in place, providing appropriate staffing numbers and skills mix. Identifying new business and working with the appropriate team members to develop new service line and bring in new business to the facility. Ensure the facility has visibility in the market by attending and supporting activities with external parties such as Embassies, NHS, GP s and other relevant organisations. Working with the Medical Director to implement the clinical direction for the facility. Working with the Medical Director to keep abreast of emerging models in healthcare delivery; identifying and defining new and innovative strategies to achieve business goals and objectives. Governance and compliance To be the Registered Manager for the facility. Ultimately responsible for the facilities clinical governance and standards of clinical care and ensure that appropriate assurance and management processes are in place to fully comply with regulatory requirements. Ensure effective mechanisms are in place to implement systems and monitor organisational learning from untoward incidents arising within the facility. Work with the members of the Medical Advisory Committee to ensure appropriate Practicing Privileges are in place and any issues relating to the Consultant body are addressed. Ensuring that all group and local policies are implemented and followed and conform with the highest standards. Ensure that appropriate internal controls are in place Ensure that all statutory and corporate duties are discharged. Page 2 of 6

3 Ensure the facility is aware of and suitably prepared to meet changes in legislation and regulation requirements. Ensuring corporate governance systems are in place and sufficiently robust to enable to facility to meets its objectives and report on performance, in accordance with legal and regulatory requirements. C D Leadership Together with the senior management team, provide leadership of the facility, including representing the facility to patients, Consultants, suppliers, partners, other HCA facilities, regulators, the media and wider stakeholders. Provide vision, direction and leadership in enabling the facility to achieve its strategic goals and objectives. Leading the senior management team in the day-to-day running of the facility. Managing and developing the senior management team in the fulfilment of their duties and responsibilities, ensuring appraisals are undertaken at least annually and individual development and training opportunities are provided and relevant. Ensuring the annual pay reviews are in line with the pay procedures. Ensure that leadership development is reviewed and that succession planning is in place for the senior management team and approving the appointment and termination of members of that team. Leading the facilities core values and behavioural expectations to secure a positive and engaged culture between the facility, its patients, employees, Consultants and other external stakeholders. Ensure the development of people management approaches to develop high levels of staff engagement, participation and loyalty within the facility. Financial and budgeting Recommending to the group an annual budget and financial plan and ensuring their achievement following the approval. Ensuring financial management systems are in place and sufficiently robust to enable to facility to meets its objectives and report on performance, in accordance with legal and regulatory requirements. To drive the profitability of the facility, taking appropriate measures as necessary to deliver EBITDA. IV. BUSINESS SCOPE The post holder has strategic responsibility for the business and day-to-day management of the facility. Ensuring compliance to regulatory and legislative requirements. PERSONAL PROFILE etc. V. KNOWLEDGE AND SKILL REQUIREMENTS Education: Specialised/ Technical/ mandatory Educated to degree level of equivalent essential. MBA or similar degree is desirable. Page 3 of 6

4 Experience: Hospital CEO Commercial hospital operational management including integration of services Demonstrable track record in strategic planning and organizational development Demonstrable track record in commercial opportunity identification and exploitation KEY CONTACTS Contact Purpose Within 1. The Board 2. Senior Management team 3. Consultants 1. Strategy planning/road map 2. General running of the facility 3. As suppliers of service Outside 1. Regulatory bodies 2. Suppliers 3. Patients 4. Other external bodies 1. To ensure compliance to regulatory requirements 2. To maintain relationships and negotiate as appropriate 3. Deal with service users 4. Ensure facility s image is held within the market place. To ensure the facility is prepared for future changes in the market place. OTHER The post holder needs to provide the appropriate vision within the facility to all groups. To be innovative, able to articulate and gain commitment to an organisational vision and enhance operational effectiveness. A decisive and sophisticated negotiator who is able to make tough business decisions and reach contractual agreement. GENERAL The jobholder is expected to follow relevant policies, procedures and work instructions, and report to the appropriate superior if objectives cannot be met or a problem occurs, the resolution of which is outside the scope of his/her authority. The jobholder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined above. The above Job Description does not limit the employee in executing his/her job in concurrence with their main area of responsibility or other relevant jobs that they may be required to do for the smooth running of the function. Page 4 of 6

5 Supplementary Person Specification Experience Person Specification Essential Desirable As a CEO operating at Board level within a Clinical environment Commercial hospital and general and operational management including integration of services Experience in performance management Demonstrable record of managing major change within a complex organisation Evidence of well-developed and effective networks, including partnership working across healthcare Sustaining effective delivery of clinical and non-clinical performance targets Experience of working with Consultants to bring in new business and sustain existing business Experience of working with Embassies Skills, abilities and personal attributes Excellent and versatile communication skills Effective influencing and negotiating skills Highly developed and adaptable presentation skills Able to develop working partnerships and alliances Effective leadership skills Well-developed strategy formulation skills Knowledge and understanding Highly developed interpersonal skills Ability to manage conflict Highly developed business management skills so as to sustain and develop the facility as a successful company The ability to identify key influencers and create strategies that involve these individuals in shaping and delivering change in the facility A strong commitment to making service improvements and achieving high quality outcomes for patients The determination to achieve excellence and to challenge poor performance Ability to identify commercial opportunities in a commercially challenging environment Commercial awareness Strategic planning Page 5 of 6

6 Change management Quality management Building effective teams Public relations Education/ training Other requirements Degree or equivalent Masters qualification in leadership or management related subject and/or over 10 years experience of leadership in a complex healthcare environment Evidence of continuous professional and personal development. Inspirational leader Self-motivator Proactive Innovator Flexible Politically sensitive Values driven Energy, resilience and an understanding of their own strengths and limitations Strength of character and willingness to make difficult decisions in the interest of the facility and its patients Page 6 of 6