Ethics 4 Everyone! Trust, Quality, Service and Value

Transcription

1 Ethics 4 Everyone! Trust, Quality, Service and Value Despite the codes of ethics, the ethics programs and special departments, corporations don t make the ultimate decisions about ethics. Ethical choices are made by individuals. M. Euel Wade, Jr.

2 What Do We Mean by Ethics? Don t lie. Don t cheat. Don t steal. Don t cause harm to others.

3 Ethics 4 Everyone! Purpose Communicate the CENTECH values and standards of ethical business conduct to team members Inform team members of company policies and procedures regarding ethical business conduct Establish companywide processes to assist team members in obtaining guidance and resolving questions regarding compliance with the company's standards of conduct and the CENTECH values Establish companywide criteria for ethics education and awareness programs

4 Code of Ethics (Section 3.4 pg. 8) CENTECH s managers commitment to conduct business lawfully and ethically is fundamental to its very existence as a corporation. It is critical that all team members practice the highest standards of legal and ethical conduct in all their business dealings. ANYTHING LESS IS UNACCEPTABLE. Your Responsibilities to CENTECH! Obligation to behave at all times with honesty and propriety Conduct business within all guidelines established in the Team Member Handbook, which prohibit actual or potential conflicts of interests Fully comply with the rules and procedures established by the company s code of ethics Immediately report any suspected or potential violations to your supervisor or the Human Resources Department

5 Code of Professional Ethics Work hours (4.1- pg. 20) Smoking (4.4 pg. 22) Project Site Using your telephone (4.8 pg. 23) Building access Social Networking (4.9 pg. 28) Inclement weather & emergencies Personal Appearance (4.11 pg. 32) Out of office procedures We like bad news Polite and Cordial Atmosphere

6 Ethical Conduct at Client Sites additional responsibilities Reminder that you represent CENTECH Must have thorough understanding of your work and responsibilities Keen awareness of one s conduct and behavior on the contract site CENTECH business is CENTECH business only. Be aware that in the customer environment all conversations may be over heard. Team members on client sites are to be aware and limit their internet and personal phone call usage YOU are a Stakeholder!

7 Questions to Ask Yourself Walk the Talk Ethical Action Test Behavior should be an example of the values we profess to have Our word is our bond Behavior must be consistent with beliefs Is it legal? Does it comply with our rules and regulations? Is it consistent with our organizational values? Will I be comfortable and guilt-free if I do it? Does it match our stated commitments and guarantees? Would the most ethical person I know do it? Would I do it to my family and friends? Would I be perfectly ok with someone doing it to me? Who is your ethical hero?

8 Ethical Decision-Making Methodology Process Flow START Analysis development Selection of Optimum Implementation Follow-up Further Questions to ask yourself END

9 Ethical Decision-Making - Analysis START Analysis What are the facts? Who is responsible to act? What or whose interests are involved? What are the consequences of the action? What is fair treatment in this situation?

10 Ethical Decision-Making Development START Analysis development What solutions are available to me? Have I considered all of the creative solutions that might permit me to reduce the amount of harm to maximize the benefits, to acknowledge more interests, or to be fair to more individuals?

11 Ethical Decision-Making Selection of Optimum START Analysis development Selection of Optimum What are the potential consequences of my solutions? Which of the options I have considered does the most to maximize benefits, to reduce harm to respect rights, and to increase fairness? Are all parties treated fairly in my proposed decision?

12 Ethical Decision-Making - Implementation START Analysis development Selection of Optimum Implementation Who should be consulted and informed of the decision? What actions will ensure that my decision achieves its intended outcome? How do I put the decision into action?

13 Ethical Decision-Making Follow-Up START Analysis development Selection of Optimum Implementation Follow-up Was the decision correctly implemented? Did the decision, in fact, maximize benefits, reduce harm, acknowledge interests, and treat all fairly?

14 Ethical Decision-Making Further Questions to Ask Yourself START Analysis development Selection of Optimum Implementation Follow-up Further Questions to ask yourself END Are my choices lawful and in compliance with CENTECH policies? Am I being fair and honest? Would I be uncomfortable describing my decision at an all-hands meeting? How will I feel about myself afterwards? How would it look if it made the headlines? Will I be able to sleep soundly? What would I tell my child to do?

15 Next Steps Management Feel free to approach your supervisor or manager with whatever ethical concern or question you might have Your management might refer you to another resource, but under most circumstances they should be your first point of contact Human Resources Contact Senior Vice President, Human Resources, Lawyer Martin Ethics Hotline

16 Ethics 4 Everyone! Trust, Quality, Service and Value Despite the codes of ethics, the ethics programs and special departments, corporations don t make the ultimate decisions about ethics. Ethical choices are made by individuals. M. Euel Wade, Jr.