1. WEDI ICD-10 Industry Status Survey January 2011

Transcription

1 1. WEDI ICD-10 Industry Status Survey January 2011 WEDI is conducting this ICD-10 implementation status survey in January 2011 to track and update industry progress on this important initiative. We will be conducting periodic survey to determine how well the industry is moving towards the Oct 1, 2013 implementation date. Before taking the survey, please review the copy of the survey questions provided in the . This will enable you to craft your answers and assure that your organization is comfortable with them. If you have not reviewed the questions, please exit the survey now. You do not need to answer every question in the survey. Once you are satisfied with your answers, please proceed thru the survey question online. There are questions which are specific to each type of organization (vendor/clearinghouse, health plan, and provider). Please answer only the questions for your organization's type. There may be some organizations that fall into more than one type; in that situation please retake the survey for each type that may apply. Your response to the next question will take you to the appropriate section. * If there are any questions, please call Ann Marie Railing at WEDI, Is your organization primarily a: Software vendor or Clearinghouse Health Plan Provider

2 2. VENDOR/CLEARINGHOUSE QUESTIONS If you represent a vendor and/or clearinghouse, please answer these questions. 1. Are your customers (check all that apply): Health plans Hospital Large Medium Small Clearinghouses Other Physician Physician Physician vendors Practice (51 Practice (21-50 Practice (1-20 physicians and physicians) physicians) above) 2. How many health care related employees (i.e. system analysts, product managers, developers, etc.) are in your company (full time equivalents)? Less than What type of services/products do you provide? (check all tha apply) Clearinghouse Clinical (EHR,etc.) Coding services Administrative Administrative services services (Practice software (Practice management, billing, management, billing, etc.) etc.)

3 3. Clearinghouse/Vendor Milestone Questions 1. Have you created a core team responsible for ICD-10? 2. How complete is your solution development for your ICD-10 products and services? Have not started 1-25%, 26-50% 51%-75% 76%-99% Complete 3. When do you plan to complete your ICD-10 internal testing? Already completed 4. When do you plan to start ICD-10 customer review and beta testing? Already started 5. When do you plan to complete ICD-10 customer review and beta testing? Already complete

4 6. When do you plan to have your ICD-10 services/software available to customers? Available now

5 4. Clearinghouse/Vendor Outreach/Communication Questions 1. Have you developed an ICD-10 outreach and communication plan? 2. What % of customers have you communicated your ICD-10-CM/PCS strategy with? Have not started 1-25%, 26-50% 51%-75% 76%-99% All 3. Have you given customers information on ICD-10 beta testing dates? t Applicable 4. How long do you expect to support both ICD-9 and ICD-10? Less than 2 years 2-5 years Greater than 5 years Only support one version /t Applicable 5. Does your ICD-10 product/service support crosswalks? t Applicable

6 6. From what percentage of your customers have you received defintive information from regarding their plans to implement crosswalks? ne 1-25% 26-50% 51%-75% 76%-99% All 7. Do you plan to provide ICD-9 trending reports to customers? t Applicable 8. Do you have confidence that you will deliver ICD-10 updated products/services in time for customers to meet the compliance date? 1 = very confident, 2 = confident, 3 = somewhat confident, 4 = concerned, 5 = very concerned

7 5. 1. What are some of the obstacles/issues that have caused delay and/or lack of progress in ICD-10 planning and implementation (check all the apply)? Please note - this is a "Check all that apply" and narrative response question Bigger impact than expected Smaller impact than expected Significant business impacts Significant IT impacts Resources Budget Competing priorities Other mandates Lack of customer readiness Inadequate decision support Coordination with trading partners/business associates ne Other (please specify) The survey is now complete. Are you satisfied with your answers? If you answer yes, your survey willl end. If you answer no, you will have the opportunity to change your answers.

8 6. HEALTH PLAN QUESTIONS If you represent a health plan, please answer these questions. 1. Please indicate the size of your health plan (number of covered lives) Less than 1,000,000 1,000,001-3,000,000 Greater than 3,000,000

9 7. 1. Type of Organization (check all that apply) Commerical health plan Blue Plan Federal Agency (e.g. VA, DOD) State Agency (e.g Medicaid) Other 2. What is your primary delivery method: Fee-for-service (including PPOs, IPAs, etc.) Managed Care 3. How complete is your formal impact assessment/gap analysis, which would consist of determining the impact of ICD-10 on all your business processes, systems, and trading partner relationships? t yet started 1 25% 26%-50% 51% -75% 76-99% Complete 4. How complete is your project plan? t yet started 1 25% 26%-50% 51% -75% 76-99% Complete

10 5. How complete is your internal business process design and development? t yet started 1 25% 26%-50% 51% -75% 76-99% Complete 6. How complete is your internal IT systems design and development? t yet started 1 25% 26%-50% 51% -75% 76-99% Complete 7. What is the sense of urgency around ICD-10 implementation in your organization? Very urgent Somewhat urgent On the radar, work is just starting Aware, but no action as yet urgency at all 8. For what years have you received an approved budget (includes impact assessment, business requirements, implementation, process improvements and tools)? Check all that apply

11 9. What are some of the obstacles/issues that have caused delay and/or lack of progress in ICD-10 planning and implementation? (Check all that apply) ne; no obstacles to date Bigger impact than expected Smaller impact than expected Significant business impacts Significant IT impacts Resources Budget Competing priorities Other mandates (PPACA, 5010, etc.) Lack of vendor readiness/vendor readiness concerns Coordination with trading partners/business associates Staff qualifications lacking Alignment of in-flight projects Lack of interest of executive management Other (please specify) 10. What is your primary strategy for ICD-10 claims processing after Oct 1, Crosswalking Direct ICD-10 processing Combination of crosswalking and direct processing Sunsetting technology Acquiring new technology 11. Do you have plans for updating your medical policies to be consistent with ICD-10 prior to Oct 1, 2013? 12. Have you developed a training plan for your organization?

12 13. About what percentage of your provider trading partners have you contacted regarding ICD-10 implementation? ne 1-25%, 26-50% 51%-75% 76%-99% All 14. About what percentage of your vendors given you information on product delivery and installation? ne 1-25%, 26-50% 51%-75% 76%-99% All N/A - no solution vendors involved in ICD-10 implementation 15. About what percentage of your solution and downstream vendors have given you information regarding their ICD-10 implementation strategy? ne 1-25%, 26-50% 51%-75% 76%-99% All

13 16. Do you have confidence that most of your software/application vendors will deliver in time for you to adequately test and meet the compliance date? Very confident Confident Somewhat confident Concerned Very concerned N/A - no solution vendors involved 17. The survey is now complete. Are you satisfied with your answers? If you answer yes, your survey willl end. If you answer no, you will have the opportunity to change your answers.

14 8. PROVIDER QUESTIONS If you represent a provider, please answer these questions. 1. What best describes the type of provider you are? Health system individual practitioner group practice Ambulatory Care Facility Pharmacy Home Health Hospital DME company Laboratory State Agency Dental Other (please specify) 2. How many Clinical FTEs (doctors, nurses, nurse pracitictioners, physician assistants, therapists) are in your organization? Greater than Have you begun working on ICD-10?

15 9. 1. When do you expect to complete your impact assessment? Already complete Jan-Mar 2011 Apr Sept 2011 Oct-Dec or later 2. When do you expect to complete business changes (documentation, superbill changes, workflow redesign) for ICD-10 implementation Already complete Jan-Mar 2011 Apr Sept 2011 Oct-Dec or later 3. When do you expect to complete software changes for ICD-10 implementation? Already complete Jan-Mar 2011 Apr Sept 2011 Oct-Dec or later

16 4. What are some of the obstacles/issues that have caused delay and/or lack of progress in ICD-10 planning and implementation? (check all that apply) ne Bigger impact than expected Smaller impact than expected Significant business impacts Significant IT impacts Resources Budget Competing priorities Other mandates (EHR, 5010, etc.) Lack of vendor readiness/vendor readiness concerns Coordination with trading partners/business associates Staff qualifications lacking Alignment of in-flight projects Lack of interest of executive management Other (please specify) 5. How do you plan to produce ICD-10 codes? Choose ICD-9 code and then crosswalk to an ICD-10 code Choose ICD-10 code directly Both Other (please specify) 6. What is the sense of urgency around ICD-10 in your organization? Very urgent Somewhat urgent On the radar, work is just starting Aware, but no action urgency at all

17 7. Has a project team been established? 8. What percentage of your organization is going to require some amount of training? 0% 1 25% 26%-50% 51% -75% 76-99% 100% 9. With what percentage of your vendors have you had contact regarding ICD-10 implementation? % 26-50% 51-75% 76-99% 100% 10. What percentage of your vendors have given you information on their ICD-10 product delivery and installation? % 26-50% 51-75% 76-99% 100%

18 11. What is your level of confidence that your solution vendors will deliver ICD-10 products/services in time for you to meet the compliance date for ICD-10? Very confident Confident Somewhat confident concerned very concerned 12. From what percentage of your health plans have you received general ICD-10 information? % 26-50% 51-75% 76-99% 100% 13. You are now at the end of the questions. Are you satisfied with your answers? If you answer yes, you will have completed the survey. If you answer no, you will have a chance to revise your answers.

19 10. End of Survey Thank you for participating in this WEDI survey. You may now exit this web page.