Senior Housing Program Manager - Compliance

Transcription

1 Page 1 of 5 SALARY: $ $36.06 Hourly $5, $6, Monthly Currently accepting applications for: Senior Housing Program Manager - Compliance OPENING DATE: 04/12/16 CLOSING DATE: 05/12/16 11:59 PM JOB SUMMARY: TO BE CONSIDERED YOU MUST FOLLOW THE APPLICATION INSTRUCTIONS BELOW. The first review of applications will conclude on Tuesday, April 26. It is in an applicant's best interest to apply as soon as possible. If you have applied for this position previously, your application materials are still valid. If you choose to do so, you can update your application materials by logging in to your GovernmentJobs account. King County Housing Authority (KCHA), an independent municipal organization, is a high performing nationally recognized leader in affordable housing. We are currently recruiting for a Senior Housing Program Manager - Compliance to be located at the central office in Tukwila, WA. This individual will supervise, manage and oversee the Tax Credit Compliance Program in the Housing Management Department. The ideal candidate will be a seasoned professional with supervisory experience as well as a depth of knowledge in affordable housing and/or tax credit. The right person will find this work to be challenging as well as satisfying as they work closely with stakeholders both internal and external to the Authority regarding tax credit certification policies and procedures. The individual selected for this position will be an excellent communicator that will be adept at explaining and interpreting program requirements. A natural relationship builder, this person will be seen as an advocate by stakeholders that are held to high standards of compliance to program policy, procedure and regulatory requirements. The work will include conducting quality control reviews of files, and reports, and analysis and recommendations on issues. Other duties will include determining eligibility of applicants and approving or denying applications. Application instructions:

2 Page 2 of 5 To be considered, applicants must complete the online application to include employment and salary history, and submit a resume and cover letter that provides context for any relevant experience as it relates to: Compliance or process auditing, tax credit, application reviewing and/or affordable housing. Acting as a point of contact in a highly diverse environment. ESSENTIAL FUNCTIONS: This section serves to illustrate the more typical aspects of the work indicative of the classification. The primary functions of the classification are not to be considered a detailed description of every duty of each position allocated to the classification. The responsibilities and essential duties typically performed by positions allocated to this classification on a frequent and recurring basis include: 1. Manages and approves all tax credit certifications. Reviews and checks all files prepared by field staff for accuracy, completeness and program eligibility. Tracks tenant data to ensure compliance with both tax credit and other applicable programs such as HOME, Section 8, and Public Housing. Makes determinations whether to approve or deny exceptions to the student rule, if paperwork provided is usable as verification and if applicant is eligible under the tax credit program. 2. Manages list of upcoming certification and insures they are completed on-time. Monitors the property profiles to make sure the tax credit applicants stay in compliance with policies and regulations; conducts quality control reviews by reviewing files, reports, and issues. 3. Assists with the conversion of building tenants to the tax credit program. Develops forms, determines how to spread tax credits and other funding among units in the property. Determines initial certification timelines and problem solves when regulations conflict and provides guidance to staff. 4. Trains program and field staff to be successful with tax credit. Designs, schedules and conducts large and small group training for staff at conversion and ongoing. Periodically updates training. Provides information on outside courses and newsletters for additional resources. 5. Develops procedures for the tax credit program; ensures technical compliance with all applicable program policy, procedure and regulatory requirements. Works with IT to ensure software meets the unique needs of the tax credit program. Works with management to determine program and processing policy changes as needed. 6. Plans, organizes, manages and supervises the work of assigned staff Evaluates work, provides feedback via performance appraisals, coordinates discipline with Director of Compliance and Analysis 7. Coordinates investor visits. Organizes transportation, facilitates preparation for meetings including availability of required attendees; researches, acquires and provides appropriate information and documentation and ensures that site staff attendance is confirmed as required. 8. Designs and oversees the production of program reports to department director. For additional information please see the Classification Specification: Senior Housing Program Manager QUALIFICATIONS AND COMPETENCIES: The qualifications and competencies required to perform the duties and responsibilities of this position include: Knowledge of:

3 Page 3 of 5 The application of laws, rules and regulations, policies and procedures relating to tax credit and other affordable housing programs; The policies and procedures of the Authority pertaining to tax credit programs; Effective methods of communication and interpersonal relations; Principles and practices of effective supervision which will accomplish goals and objectives and motivate employees; Customer service etiquette and techniques; Data gathering, analysis and report preparation techniques; Operation of word processing and spreadsheet computer software; Dispute resolution and mediation techniques. Ability to: Plan, schedule, assign, supervise, train, and evaluate the work of subordinates in a manner which will maintain a high level of productivity and morale; Accurately interpret U.S. Tax, HUD and Authority rules and regulations relating to the programs; Deal effectively with people from diverse cultural and ethnic backgrounds,; communicate clearly and effectively, orally and in writing; Conduct surveys, analyze data and prepare clear and concise reports; Obtain compliance with standards and regulations; Establish and maintain effective working relations with staff, Authority managers and employees, applicants, public and private officials and the general public. Required Qualifications: Bachelor's degree and three to five years relevant work experience in affordable and/or public housing, or an equivalent combination of education and experience. Valid Driver License in good standing at the time of employment and a Washington State Driver License and acceptable driving record throughout employment. WORK ENVIRONMENT: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. Incumbents frequently use standard office equipment including personal computers, telephone and related equipment. Work entails high volume processing with tight deadlines. APPLICATIONS MAY BE FILED ONLINE AT: Andover Park West Tukwila, WA Position # SENIOR HOUSING PROGRAM MANAGER - COMPLIANCE JS Senior Housing Program Manager - Compliance Supplemental Questionnaire * 1. Do you have direct experience with the King County Housing Authority?

4 Page 4 of 5 Yes, I am a current employee at KCHA. Yes, I am a current temporary employee at KCHA. Yes, I am a current resident of KCHA. None of the above. * 2. Which best describes your level of education? High School Diploma or G.E.D. AA Degree BA Degree MA Degree or Higher * 3. Do you have any professional experience in the following areas? Please select all that apply. Important note: Any experience indicated here must be recorded on the cover letter. Compliance Monitoring Application Reviewing Process Auditing Tax Credit Affordable Housing * 4. This position serves as a point of contact in working with customers including field staff, management, residents and members of the community; a very diverse group that will include seniors, people with a variety of disabilities, and a wide variety of different cultural and ethnic backgrounds, etc. Which of the following best describes your years of experience where your primary duties included being a point of contact in working with diverse populations. Important note: Any experience indicated here must be recorded on the attached cover letter. I don't have any experience in this area. I have one year or less experience in this area. I have over one year but less than three years experience in this area. I have over three years experience in this area. * 5. This position determines income eligibility for housing programs. If Ms. Smith receives an income of $26,247 per year, how much income does she receive each week? $ $ $ $ * 6. Have you been required to be proficient in any of the following MS Office programs to perform duties in a professional capacity? MS Word MS Outlook MS Excel MS Power Point MS Share Point * 7. This position determines income eligibility for housing programs. If Ms. Smith receives an income of $26,247 per year, how much income does she receive each month? $1, $2, $ $2, * 8. Mircosoft Excel is the primary software program used to support the work in Compliance. Please indicate which level best describes your working knowledge with Excel.

5 Page 5 of 5 None Beginner (little to no experience) Intermediate (basic knowledge of spreadsheets and excel functionality) Advanced (able to create linked worksheets, complex formulas, pivot tables, charts and graphs) * 9. This position requires a valid driver license from any state and acceptable driving record at time of appointment. A valid Washington State Driver License within 30 days of employment, and acceptable driving record throughout employment are required in this position. Can you meet this requirement? Yes No * 10. Do you have any combination of two or more license suspensions, or revocations within the last five years? Yes No * 11. Have you had any of the following violations within the last three years? Please select all that apply. I have NO violations on my driving record in the last 3 years Reckless or negligent driving or other similar offense (e.g., careless driving) Failure to stop and report a vehicle incident (e.g., hit and run) Any driving offense involving the use of drugs, alcohol, controlled substances, or other gross misdemeanors or felonies Driving while license is suspended or revoked Eluding an officer of the law Possession of open container of alcoholic beverage * Required Question