Masterclass in Transforming Organisational Performance

Transcription

1 CORPORATE EXECUTIVE EDUCATION AND DEVELOPMENT Masterclass in Transforming Organisational Performance Claudia Cadena Associate Faculty Othman Yeop Abdullah Graduate School of Business - 26 & 27 SEPTEMBER IMPIANA KLCC -

2 MASTERCLASS IN TRANSFORMING ORGANIZATIONAL PERFORMANCE 26 & 27 SEPTEMBER 2018 IMPIANA HOTEL KLCC The current VUCA (Volatile, Uncertain, Complex, Ambiguous) business environment, MASTERCLASS OVERVIEW combined with the technological developments brought about by the I.R. 4.0 and the presence of an ever changing and dynamic multi generational workforce, demand more than ever that organizations adopt a rigorous, disciplined and practical approach towards measuring business and employee performance. The traditional performance management systems have failed to bring about tangible and sustainable value. They mostly focus on reviewing past achievements and having intermittent and restricted feedback conversations between managers and employees. These conversations in most cases are not conducted within the context of strategic analysis of the business situation, and the identification of timely corrective measures that may directly impact the organization s and employees ability to achieve desired business results. This Masterclass intends to provide participants with fresh perspectives and latest trends on how successful organizations are approaching and transforming the way they measure performance at organizational and individual level, with the ultimate objective of being able to not only achieve, but exceed desired business outcomes. By the end of the programme, participants will be able to: OBJECTIVES Understand the reasons behind the failure of traditional performance management systems in supporting organizations to achieve business results Build a business case for change that will enable them to propose improvements to their organizations own performance management system Put together a plan of action on how to transform the way their organizations manage performance Support managers in improving their performance conversations through the coaching methodology Participants will enhance their strategic perspective and understanding of BENEFITS performance measurement and management Participants will be able to have robust conversations with business leaders regarding the alternative ways to measure and manage organizational and individual performance Participants will have a structured methodology to support managers and employees in having more productive performance conversations

3 Chief Human Capital Management Officers / HR Directors / HR Managers HR Business Partners Heads of Talent Management Heads of Performance Management Business leaders Organizational Transformation leaders... TARGET AUDIENCE WORKSHOP OUTLINE DAY 1 26 SEPTEMBER 2018 (9am 5pm) Current practices Strategic alignment of metrics and measurements The performance management cycle The conversations Documentation Latest trends CONTACT DETAILS Context and flexibility Continuous coaching conversations Simplification of documentation Mr Badrie Abdullah Director Corporate Executive Education and Development Universiti Utara Malaysia Sintok, Kedah Darul Aman Tel: Fax: badrie@uum.edu.my Website: Digital integration Transforming the organizational performance mode Building the business case for change Obtaining stakeholder buy in and support Defining and refining performance measures and metrics Enhancing managers coaching capabilities Transformation Case Study Saharah Saad Executive Officer Corporate Executive Education and Development Universiti Utara Malaysia ( KL Campus ) 41-3, Jalan Raja Muda Abd Aziz Kuala Lumpur Tel: H/F: saharah@uum.edu.my Website: The current organizational situation The challenges The expected and required changes DAY 2 27 SEPTEMBER 2018 (9am 5pm) Case study discussion Brainstorming sessions on how to define what needs to be changed, PAYMENT DETAILS how it should be changed and resources required Deployment of the transformation management methodology to introduce the required changes Payment to be made to : Universiti Utara Malaysia Bank : Bank Islam Malaysia Berhad Account Number : Kindly proof of payment to: saharah@uum.edu.my Identification of opportunities and challenges that need to be managed while undertaking a transformational project of this nature

4 FACILITATOR S BIODATA Claudia Cadena Associate Faculty Renowned International Speaker and Expert Claudia Cadena is the Founder and Principal Consultant of Thread Advisory, a company incorporated in Malaysia focusing on Strategic Human Capital Management consulting. She has over 25 years of strategic, operational and consulting experience in human capital management. In addition to her corporate HR roles, she has been a member of Organizational Executive Committees, care-taker CEO for a Training Academy and a Board member. Her areas of expertise are organizational transformation and culture, talent and performance management, change / transition management, employee engagement and communication. These technical skills are supported with her strong programme / project and stakeholder management capabilities. She is a Lawyer (Universidad de los Andes - Colombia) and has a Master in Industrial Relations and Human Capital Management from London School of Economics. She is a member of Malaysian Institute of Human Resources Management and the Malaysian Association of Certified Coaches.

5 MASTERCLASS IN TRANSFORMING ORGANIZATIONAL PERFORMANCE 26 & 27 SEPTEMBER 2018 IMPIANA HOTEL KLCC Category Programme Fee 1 Pax 2 & Above SUPERSAVER FEE (REGISTER BY 17 SEPTEMBER 2018) RM2000 RM1800 MAH / MICCI / IMM Members RM1800 RM1500 Late Registration Fee & Late Registration RM2500 RM2500 Programme fee 100% claimable under HRDF subject to Terms and Conditions of HRDF and Employer eligibility. Universiti Utara Malaysia (GOV ) is a registered Training Provider with HRDF. REGISTRATION FORM Please registration form to : saharah@uum.edu.my Details of Registrants ( You may also the Registrant details ) Name of Participant : IC / Passport Number : Contact Number : Address : Organisation Name & Address : Name of Person in Charge ( Authorised to sign form and address ) Total Fee Payment ( Please refer to Programme Fee Table ) CANCELLATION POLICY AND POSTPONEMENT OF PROGRAMME Because attendance at this programme requires significant advance preparation, refunds are not permitted. Invoice once issued cannot be cancelled except for exceptional reasons. Registrants who cancel less than 7 days in advance may nominate an acceptable substitute or attend a future session of the same programme within one calendar year. UUM OYAGSB reserves the right to postpone the programme 2 weeks before programme dates, if there are inadequate registrations.