The results of this survey will be kept anonymous. The respondent's name is asked for administration purpose only and it is optional.

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1 1. Introduction Dear Respondent, This survey includes 3 modules: A. Membership tendencies and affiliations B. Current bipartite and tripartite social dialogue structures and practices C. EU 12 and CC capacity building We are expecting ONE reply per trade union organisation. We recommend you to complete all the parts of the survey at once. However, if you need to interrupt your work on the survey and come back to it at another moment, please do not forget to finish the page and click on NEXT before you click on EXIT. This will allow you to save your replies. By clicking on the survey link from the same PC, you will be able to access the survey again and to pick up where you have left off. Please submit your answers at the end of the survey by clicking on DONE. In the survey, the acronym ESD refers to European Social Dialogue. Please note that the questions marked with an asterisk () are obligatory. In order to proceed to the following question, please reply to all the obligatory ones. The results of this survey will be kept anonymous. The respondent's name is asked for administration purpose only and it is optional. Please complete the on-line survey by 15 June, The Programme for Workers' Activities of the ITC-ILO and the ETUC highly appreciate your collaboration in completing this survey. Thank you in advance for your important contribution to our research. ACTRAV-Turin & ETUC Social Dialogue Team

2 2. Background Since 2003, the Programme for Workers Activities of the International Training Centre of the ILO in Turin, in close cooperation with European trade union federations and with financial support of the European Commission, regularly implements capacity-building projects aimed at strengthening the participation of sectoral trade unions from New Member States and Candidate Countries of the European Union in social dialogue at the national and European levels. In collaboration with UNI-Europa, EFBWW, EFFAT, EMF and EMCEF, the Centre implemented five projects in which it trained over 700 trade union leaders and experts. This survey is a part of ITC-ILO Social Dialogue Project supported by the EC, Directorate General for Employment, Social Affairs and Equal Opportunities, and implemented in partnership with the ETUC. The survey will contribute to a comparative analysis of sectoral social dialogue in NMS and CC and an assessment of benefits as well as difficulties related to trade unions' participation in European sectoral social dialogue. The Workers' Programme of the ITC-ILO will use it as a reference for its training programmes targeted at upgrading the skills and competences of trade union representatives from NMS and CC. The results of the survey will be published in the Report on Sectoral Social Dialogue in New Member States and Candidate Countries. The Report will be presented at the ITC-ILO ETUC European Workshop on social dialogue in EU 12 and CC in vember 2010 in Brussels. All the respondents to the questionnaire will receive the copies of the Report.

3 3. General Information 1. Name of Trade Union 2. Which sector(s) does your trade union cover? Chemistry Construction Energy Metal Postal services Telecommunications Tourism Other (please specify) 3. Name of the Respondent 4. Your position in Trade Union 5. Please indicate (numbers) Number of your TU members Percentage of women TU members Percentage of young TU members (under 35) 6. Full Trade Union address 7. Country Bulgaria Hungary Poland Croatia Latvia Romania Cyprus Lithuania Slovakia Czech Republic Macedonia Slovenia Estonia Malta Turkey

4 8. Contact address

5 4. MODULE A. Membership tendencies and affiliations 1. What is the current trend with your membership base in the last 5 years? Please choose one answer. Stable membership Severe decline in membership (more than 20 %) Decline in membership (from 5 to 20%) Slight decline in membership (less than 5 %) Slight increase in membership (less than 5 %) Increase in membership (from 5 to 10%) Substantial increase in membership (more than 10 %) 2. How would you describe the trade union scene of your sector in your country? Please choose one answer. One sector-level trade union More than one sector-level trade union, no cooperation between trade unions More than one sector-level trade union, ad hoc trade union cooperation More than one sector-level trade union, trade union cooperation established and active More than one sector-level trade union, trade union cooperation established and joint positions regarding ESD developed 3. Which of the following options do you find the most important in determining the future of your sector/industry in your country? Please choose maximum two answers. Changes in consumption market/ consumers preferences buying less of the sector's products /services Changes in global production, delocalisation and outsourcing Changes in technology, resulting in lower and more specialized demand for workers Changes in work organization resulting in making working conditions (wage, working time) and employment relationships more flexible and work related negotiations more individual Privatisation and subcontracting

6 4. Is your trade union affiliated to a national trade union confederation? Yes (please specify which one) 5. Is your trade union affiliated to one of the following European trade union federations? Please select the appropriate answer. EFBWW EFFAT EMCEF EMF UNI-Europa ne of the above Other (Please specify)

7 5. MODULE B. Current bipartite and tripartite SD structures and practices National practice with the enforcement of the achievements of European sectoral social dialogue 1. What are the most recent legislative developments in your country related to the role and the empowerment of trade unions to act effectively within the national social dialogue structures? Please choose one answer. Legislation changes have strengthened trade unions' role in social dialogue in your country Legislation changes have weakened trade unions' role in social dialogue in your country change in legislation 2. Is TRIPARTITE social dialogue fully recognized in your country as the way of managing economic changes and sector level restructuring? Please choose one answer. Yes, in practice Yes, only formally 3. Is BIPARTITE social dialogue fully recognized in your country as the way of managing economic changes and sector level restructuring? Please choose one answer Yes, in practice Yes, only formally 4. What is the dominant level of collective bargaining in your sector within your country? Plant level Company level National Sectoral level Other (please specify)

8 5. Does your government acknowledge the use of the European Social Dialogue and the role trade unions play in it? Please choose one answer. Yes, they do, and they have been supportive in fostering bipartite social dialogue and have formalized contractual achievements (contracts/agreements)of bipartite dialogue Yes, but ESD is more of a formality for them, they don t have enough information about ESD Other (please specify) 6. Does your government consult social partners before taking new initiatives in the area of social affairs dealing with ESD? Please choose one answer. Yes, our ideas are implemented in laws and bylaws Yes, only formally 7. Does your government consult social partners before taking new initiatives on the sectoral matters dealing with ESD? Please choose one answer. Yes, our ideas are implemented Yes, only formally 8. What are the main problems related to the national implementation of sector level ESD recommendations or application of developed joint standards and principles? Please describe using the box below. 9. What suggestions do you have to improve the national implementation of ESD outcomes and results? Please include your suggestions using the box below.

9 10. At the national level, please describe the quality of social dialogue in general. A good dialogue, autonomy of partners is respected, joint proposals developed Dialogue is formal There is no dialogue (please name the reasons why you think this is the case) 11. Does the quality of ESD at the sectoral level give impetus for national level cooperation on issues that are on the European Social Dialogue Agenda (such as industrial policy and others)? Please choose one answer. Yes, I see changes in the quality of social dialogue at the national level, resulting from our involvement in sectoral ESD. (if no, please describe what is missing for you to have the same quality of dialogue at the national level) 12. Is your Trade Union involved in any European Works Council? Yes (please specify)

10 6. MODULE C. EU 12 and CC capacity building General information, participation, processes, networking with and support from EU trade unions federations, sector level critical knowledge/involvement in ESD (identity, communication with members, ESD ownership)/absorption capacity 1. What best reflects your perception of European Social Dialogue? Please choose one answer Discussion forums with EU Commission and European trade union federations Consultation process with other trade unions from the same branch at EU level Negotiations and joint actions undertaken by the social partner organisations in your country Bipartite discussions, consultations, negotiations and joint actions undertaken by the social partner organisations representing the two sides of industry ( management and labour, i.e. employer and trade union organisations) at European level 2. Are you familiar with the difference among tripartite social dialogue, bipartite cross-sectoral social dialogue and bipartite sectoral social dialogue in the EU? Please choose one answer, I don t have proper information on this topic Yes (if you have replied yes, please outline at which part of the ESD you are involved in) 3. To what extent you understand the difference among ESD guidelines, framework agreements and joint declarations? Please choose one answer. I fully understand I partly understand I don't understand 4. Do your members, in general, understand what ESD stands for? Please choose one answer. Do not understand Partly understand Fully understand (please include an example)

11 5. Do your trade union members, in general,understand what are their benefits in your trade union's involvement in ESD? Please choose one answer. Fully understand Partly understand Do NOT understand 6. What are the main obstacles in your trade union in not being able to channel and diffuse ESD related information and work to your trade union members? Please choose maximum two answers. Problems with language (need for translation and interpretation) ESD information/work is not applicable in the national context Lack of resources needed for ESD related communication activities Lack of skills in developing basic ESD sector related information and dissemination channels and procedures Other (please specify) 7. To what extent are you satisfied with the level of support that you are receiving on ESD from your European federation? Please choose one answer. I am very satisfied I am partly satisfied I am not satisfied (if you are not satisfied with the support, please describe some of the reasons of your dissatisfaction) 8. Does your organization have a representative in European sectoral social dialogue committees/working groups? Please choose one answer. Yes (if yes, please outline the name of the committee/working group )

12 9. If you answered NO to the previous question, briefly explain the reason. If you answered YES, skip the question. 10. Does your trade union perceive itself as a fully equal member in ESD trade union forums, fully participating or at least being invited to all or most ESD sector level activities/events, and your ideas given proper attention at EU level discussions? Please choose one answer. Yes We haven t been as active as we could/should have been 11. In your opinion, what the trade union side of ESD sectoral bodies is NOT, or not sufficiently,getting from your organization? Please choose maximum two answers. I suppose they haven t been given enough dedication from our side We can t cope with the load of ESD related work, in terms of proper expertise of our leaders/experts We lack both financial resources and staff to be more involved We are regularly providing relevant information and we are doing our best to fully participate in all initiatives 12. Do you understand how the ESD bodies work? Please choose one answer. Yes, fully Yes, partly 13. Do you grasp the content of ESD work? Yes, fully Yes, partly

13 14. Where do you see the most visible limitation of your capacity to be more actively involved in ESD? You can choose more than one option. Lack of general information about ESD (and sector level information about ESD) Awareness about ESD is good within our international department and among EU related staff but is not disseminated to the entire organization and to our members Sensitivity of leadership to ESD topics Lack of capacity both in regards to content and procedures of ESD sector level dialogue Problems with language Weak network Lack of practical skills in consensus building and bilateral communication 15. Taking into account your current level of capacities to cope with the pace and the content of ESD, did your European federation (EMCEF, EFFAT, EMF, UNI-Europa, EFBWW,...) include you in its ESD activities? Please choose one answer Yes, they have proper instruments for our involvement in ESD (such as new member countries trade union representative quotas in ESD related bodies, new members countries subcommittees, regional ESD meetings etc.), we are not involved enough or not involved adequately t at all, our voice is not adequately heard and represented 16. If you think that you are not adequately involved in ESD at the sectoral level, where would you be more willing to invest your capacities? I would... Please choose one answer. Dedicate more financial resources to ESD related activities Give more staff dedication to ESD in man/hour terms Have more political initiative related to ESD Other (please specify)

14 17. In which topical areas has your trade union been most successful in applying the achievements of the European sectoral social dialogue to the national context? Please choose maximum five areas. Quality of social dialogue Employment Vocational education (training, lifelong learning) Flexicurity of jobs in your sector (mobility ) Occupational health and safety Working conditions Enlargement Harassment Public procurement Undeclared work Sustainable development Working time Tele-working Social aspects of Community policies Corporate social responsibility Economic and sector level industrial policies Antidiscrimination Gender Equality Working organization

15 18. According to your capacities and according to your sectoral level, which of the following topical areas would be of most interest to you? Please choose 5 topical areas. Quality of social dialogue Employment Vocational education (training, lifelong learning) Flexicurity of jobs in your sector (mobility ) Occupational health and safety Working conditions Enlargement Harassment Public procurement Undeclared work Sustainable development Working time Tele-working Social aspects of Community policies Corporate social responsibility Economic and sector level industrial policies Antidiscrimination Gender equality Working organization 19. What are your main training needs in order to improve your capacity for participation in social dialogue at the national and the European level?