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1 BUSINESS ADMINISTRATION APPRENTICESHIP FRAMEWORK LEVEL 4

2 FRAMEWORK OVERVIEW The Business Administration BTEC and NVQ Diploma provides individuals with the knowledge and skills for a high level administrative role. The programme consists of a BTEC Diploma and an NVQ Diploma. The BTEC has three mandatory and 18 optional units. The NVQ has four mandatory and 40 optional units. The optional units are designed to be tailored to the needs of the learner and employer. The mandatory units are as follows: BTEC Diploma; business administration systems, communicating in a business, managing self-development NVQ Diploma; resolve administrative problems, manage the work of an administrative function, communicate in a business environment, manage personal and professional development HOW WE DELIVER Whilst the programme overview identifies the plan for the delivery of the apprenticeship we appreciate that individual learners and their employers have individual needs, learning requirements and business objectives. To ensure that we can support you to meet these we will complete an in-depth initial skills analysis, allowing us to tailor our delivery to meet these unique requirements. We will then use the most relevant delivery methods to support your learners to achieve including: One to one coaching from a dedicated, professional tutor allocated to the learner for the duration of the programme Work based assignments and projects E-learning and webinar delivery Case studies and desk top simulations Job shadowing and mentoring Employer led technical training Independent learning and research businesspartnerships@intraining.co.uk 2

3 PROGRAMME OVERVIEW Please see below a typical overview of this programme (subject to change). MONTH 01 EXPECTATIONS, BUSINESS, ADMINISTRATION SYSTEMS, COMMUNICATION IN BUSINESS MONTH 14 USING TECHNOLOGY, DEALING WITH CONFLICT 02 POLICIES AND PROCEDURES, LEGAL AND GOVERNANCE, ENVIRONMENT PERSONAL DEVELOPMENT 15 PROJECTS, COMMUNICATION QUALITY MANAGEMENT, INFORMATION SYSTEMS ENVIRONMENT INCLUSION OPERATIONAL PLANNING, ENVIRONMENTAL SUSTAINABILITY BUSINESS PROCESSES, CHAIRING MEETINGS COLLABORATING WITH OTHER DEPARTMENTS INNOVATION BUSINESS COMMUNICATION, ADMINISTRATIVE FUNCTIONS COMMUNICATION, MOTIVATION, CONTINUITY PLANS LEGAL AND GOVERNANCE, BUSINESS RISK MANAGEMENT, ADMINISTRATIVE PROBLEMS OPERATIONAL PLANS, COMMUNICATION 08 DIVERSITY, COMMUNICATIONS BUDGETING PROJECTS STAKEHOLDER ENGAGEMENT AND MANAGEMENT COMMUNICATION, INNOVATION ANALYSE BUSINESS PERFORMANCE DISCUSSION ON PROGRESS AND REVIEW OF OUTSTANDING EVIDENCE PRESENTATIONS, BUSINESS NEGOTIATIONS REVIEW EVIDENCE GATHERED AND SUBMITTED IMPROVE BUSINESS PERFORMANCE 25 CONFIRMATION THAT DIPLOMA ACHIEVED QUALITY AUDITS businesspartnerships@intraining.co.uk 3

4 KEY FACTS DURATION: STANDARD GUIDELINE: MONTHS Timeframes are flexible depending on the employer and/or the apprentice s ability to be successful on the programme. ENTRY REQUIREMENTS: LEVEL 2 The learner will need to demonstrate they are working to a level 2 Standard in a relevant role to demonstrate the knowledge, skills and behaviours identified. COURSE DETAILS BTEC HIGHER APPRENTICESHIP IN BUSINESS AND PROFESSIONAL ADMINISTRATION LEVEL 4 This qualification provides the knowledge and competency of the level 4 demonstrating workplace abilities. It also gives understanding of the job being trained for. ON-GOING ASSESSMENT These qualifications contain both knowledge and competence units, assessed through a combination of internal and external assessment. All competence units are internally assessed, knowledge units can be assessed through internal or external assessments businesspartnerships@intraining.co.uk 4

5 PROGRESSION This apprenticeship is suitable for job roles such as manager, senior manager, director and head of department, within a business administration setting. BUSINESS BENEFITS For you the employer: Relevant: Widening participation: Development tools: Return on Investment: Employers have designed the apprenticeship to meet the needs of the sector and industry Knowledge, skills and behaviours ensure that the apprenticeship is relevant to the occupation The apprenticeship provides opportunities to employees that may not previously have been available A cost effective way to train your employees to undertake specific roles in your business On average, an apprentice who has completed their course will increase business productivity by 214 per week (CEBR, 2015) businesspartnerships@intraining.co.uk 5

6 If you would like to talk to us about your workforce development plans call us on or