Shareholders Questions 2011

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1 Shareholders Questions 2011 A U D I T C O M M I T T E E F O R U M V O L U M E 8 1

2 Shareholder s Questions Understand your Shareholders wants and needs 2. Hot topics 6. Shareholders 3. Finance 7. Audit 4. Reporting 8. Corporate governance 5. Operating / business 9. Social and environment 10. Report of the Audit Committee

3 Understand Your Shareholders wants and needs Who are our shareholders? What do we understand about their investment objectives? In the last AGM, what did they ask? What were they concerned? (may refer to minute of the last AGM) What did the key messages we delivered to our shareholders? What were their reactions? Any follow-up actions? What will be their expectations this year?

4 Hot topics Business Continuity Management Growth and Resources New investment opportunities Unrest in North Africa and other oil countries Baht appreciation IFRS impact 2011 Plan Higher fuel costs Risk management / assessment and oversight

5 Finance Financial and non-financial KPI Source of funds Revenue recognition / loan covenants Industry s benchmark Growth Foreign currency impact / Financial instruments

6 Reporting Auditor s report / Financial statements IFRS conversion / impact Compliance issues Significant disclosure / accounts

7 Operating / business Competitive position Change in corporate and business structure Disaster recovery plan / business continuity plan Future plans/ strategies Information technology / e-commerce / Social medias

8 Shareholders Location and reception of AGM Dividend policy Retails Shareholders Share price Voting issues Communications

9 Audit Auditor rotation Internal audit Audit committee Auditor s recommendations

10 Corporate governance Assessment of independence Board / Committees performance assessment Internal controls and review process Tone at the top / code of conduct communication

11 Social and environment CSR Environmental responsibility 11

12 Report of the Audit Committee Review of financial statements Report changes of members Qualifications of auditors Risk management Internal controls Internal audit Compliance with laws & regulations Connecting transactions AC charter AC performance 12

13 Report of the Audit Committee Review of financial statements Report changes of members Qualifications of auditors Risk management Internal controls Internal audit Compliance with laws & regulations Connecting transactions AC charter AC performance 13

14 Presenter s contact details Winid Silamongkol Partner KPMG Phoomchai Audit Limited winid@kpmg.co.th The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. 14