National Community Fundraising and Events Manager

Transcription

1 POSITION DESCRIPTION Partnerships & Events Coordinator (QLD) About Redkite Redkite is a leading national charity which provides essential support to children, teenagers and young adults (up to 24 years), and their families, through the difficult cancer journey. Redkite s purpose: To provide essential support to children, teenagers and young adults with cancer to ensure the best possible quality of life for them and their family now and into the future Our promise to children, young people and families: You are not alone with cancer. We will listen, respect and respond to you and your family with essential support from hospital to home. Redkite s services: Redkite provides information, counselling, financial assistance and education and career support. We are available from the moment of diagnosis, throughout treatment and beyond. Our services recognise the importance of hope, stability and dignity and we acknowledge the strengths, commitments and values that people bring with them into the cancer experience. We believe the best way to support a child or young person is to support their whole family and that all families across Australia should have equal access to support no matter where they are located. Reports to: Location: Status: Direct Reports: National Community Fundraising and Events Manager Brisbane Full time None Date Effective: September 2015 Primary purpose The Partnership Coordinator is responsible for securing and managing a number of corporate partners particularly in Queensland ensuring commitments on both sides are delivered as agreed. The role works closely with Redkite s existing valued Partners to forge strong, mutually beneficial relationships, and to implement the partnership activities decided on at a strategic level as well as develop new opportunities within existing partnerships, including developing any employee fundraising opportunities. The role is also responsible for nominated event and community fundraising activities, staff fundraising event support, co-ordination and implementation of Redkite s annual signature fundraising event and campaigns, account and relationship management and achieving fundraising targets in Queensland. Page 1 of 6

2 Significant Working Relationships Most Frequent Contacts Internal / External Partnerships Team Partnership & Events Team Internal Nature or Purpose To work closely to develop and implement the partnership strategy for Redkite s major partners and new business development To work closely with Peers to develop and share ideas and support on other major partners and events as required Redkite s Major Partners and other supporters External Relationship management of Redkite's existing valued Partners to forge strong, mutually beneficial relationships Page 2 of 6

3 Position Key Result Areas Revenue Generation Planning and Reporting Stakeholder Management Program Management Achieve annual income and expenditure targets and ROI s Efficiently manage expenditure budget Work with Direct Manager to develop and implement plans to significantly grow and build the profile of Redkite s corporate partnerships in Queensland Produce an annual activity plan and manage local budget, monthly reports and forecast Develop and implement a robust annual Partnerships Plan in collaboration with Direct Manager, including goals, timetables and strategies for identification, qualification, cultivation, solicitation and stewardship of current and prospective corporate partners Provide input into annual strategic planning and budget process and related activities Develop strategies and marketing plans to increase the income from corporate partnerships based in Queensland Provide regular reports to Management on results of the corporate partnerships programs including Board reports Relationship management of Queensland based corporate partnerships, working closely with Redkite s existing valued partners to forge strong, mutually beneficial relationships Maintain and develop internal and external stakeholder and supporter relationships Nurture existing supplier and stakeholder relationships and develop new relationships where the opportunity presents Work with key corporate supporters to develop an staff fundraising initiatives and events Manage existing internal and external fundraising committees to ensure ongoing engagement, motivation and productivity Develop and capitalising on fundraising opportunities at events In conjunction with the National Volunteer Coordinator, source and recruit volunteers as required for Queensland based events and manage volunteer briefings Ensure volunteers are appropriately engaged and thanked Research, identify, develop and implement fundraising activities including: - Pitch and secure Redkite as the nominated charity for local events and community activities - Review new event/fundraising opportunities under approved guidelines - Delivery of approved opportunities to meet objectives and budget - Ongoing communications with stakeholders to ensure external event is successful and identify opportunities to develop and/or grow existing and new opportunities Page 3 of 6

4 Identify, secure and foster new partnership opportunities in collaboration with Line Manager and Partnerships Team Lead on the research and cultivation of new corporate partnerships, developing pitches and proposals, partnership agreements and leading new business meetings Work with the Events Team to plan and execute Redkite s annual signature event in Queensland ensuring the delivery of approved activities to meet objectives and budget Document proposals and contracts, and monitor all partnerships to ensure positive and purposeful activities and stewardship including evaluation and impact assessment of all partnerships Work with the Marketing and Communications team to profile partnerships where appropriate Program Administration Undertake administrative duties required for the position including maintaining comprehensive database records on Redkite s CRM system, expenditure records and up-to-date filing Ensure consistent promotion of the Redkite brand and messaging in line with brand guidelines Represent Redkite at various events and activities as a Redkite speaker, brand ambassador and Redkite event manager (as required) Undertake other duties as required and directed by Direct Manager &/or Head of Fundraising This position will also be required to represent Redkite at various events and meetings, with the understanding that some of these will occur outside normal work hours Page 4 of 6

5 Organisational Key Result Areas For all employees of Redkite Values, culture and leadership Best practice and governance Consistently displays and demonstrates Redkite s values Promotes a positive and supportive working environment Models optimistic and resilient behavior Acts in accordance with Redkite s organisational policies, procedures and relevant legislative requirements Takes responsibility for ongoing learning and development to ensure adherence to relevant professional and legislative requirements Risk management Takes reasonable care for the health and safety of themselves and others Reports any hazards and incidents observed in the work place or at external venues/functions Proactively ensures a safe operating environment by adhering to all OH&S requirements Adaptability and initiative Shows resilience in adapting to changing circumstance Responds positively and accommodates changes to internal process and policy Suggests ways to create better systems, processes and service delivery Embraces change positively and encourages same in others Uses and/or fosters innovative thinking about ways to achieve individual and organisational goals Data management Ensures proper documentation is kept and filed in a timely and efficient manner Ensures data is captured completely, accurately and is up to date for all relevant systems Team work Works collaboratively with others Works as a positive and collaborative member of the Fundraising Team and wider Redkite Team Consultative and flexible when working with others Supportive of other team members, particularly in busy periods Understanding and willingness to go above and beyond and to represent Redkite as an integral member of the team as required Page 5 of 6

6 Key Competencies and experience Qualifications and training Tertiary qualifications in fundraising, marketing, communications or a related field Experience and knowledge Essential Experience in the not-for-profit / fundraising sector Proven event/project management experience Proven experience in account/ relationship management Pipeline and budget management with proven results in meeting and exceeding revenue targets Effective account management of existing corporate relationships ensuring high levels of retention and increased levels of engagement Proven track record in research and new business development of corporate partners Superior writing, editing and proofreading skills for proposals and stewardship reports Demonstrated success working with a diverse range of internal and external stakeholders to produce high quality communications Demonstrated ability to manage multiple projects with shifting and short deadlines Strong competency in MS Office (Word, Outlook, Excel, PPT) and CRM Database (Salesforce desirable) Skills / Competencies Essential Excellent communication, writing and presentation skills Excellent organisational and time management skills, and the ability to manage multiple projects at the same time Excellent interpersonal skills and a friendly disposition. Positive and flexible approach to working as part of a busy team Proactive, highly motivated and results driven Excellent account and relationship management skills Proven administration and IT system experience and excellent computer skills Implementation of key fundraising activities Current Drivers Licence and competent driving experience is essential Desirable Experience using CRM database to support fundraising activity and analysis Partnership management within either the not-for-profit or corporate sector Understanding of corporate social responsibility principles Understanding of the community and team benefits of corporate charitable giving Page 6 of 6