INTRODUCTION TO ISO 9001:2015. A One-Day Awareness On ISO 9001:2015 Quality Management Systems And The Impact On The Work Place

Transcription

1 Course no.: ISO 01 INTRODUCTION TO ISO 9001:2015 A One-Day Awareness On ISO 9001:2015 Quality Management Systems And The Impact On The Work Place What is Quality What is ISO 9001:2015 a Quality Management System 7 principles of ISO 9001:2015 o Customer Focus o Leadership o Engagement of People o Process Approach(Process and System) o Improvement o Evidence Based Decision Making o Improvement o Relationship Management (Mutual Beneficial supplier Relationships (supplier chain) Clauses 4.0 Context Of the Organization Risk Based Thinking What is a Quality management system and what is covered in All participants will have a good understanding of ISO 9001:2015 The Participant will be able to relate the standard to the work environment they are familiar with. 1 DAY (4 6 hours)

2 Course no.: ISO 02 ISO 9001:2015 QMS REQUIREMENTS (TRANSITION) WORKSHOP A Two-Day Work Shop On ISO 9001:2015 Quality Management Systems Requirements Also For Upgrading From 2008 Version (Bridging) The Purpose and Intent of ISO 9001:2015 The concept of Consistent Pair as applied to ISO 9001:2015 and ISO 9004 and terminology used. Describe the Quality Management principles of ISO 9001:2015 Customer Focus Leadership Involvement Of People Process Approach Improvement Evidence Based Decision Making Improvement Relationship Management 6 Mandatory Procedure vs Required Procedures Clauses 4.0 Context Of the Organization 4. Risk Based Thinking All participants will have a Detailed Knowledge of the requirements of ISO 9001:2015 The Participant will be able to interpret and apply the standard to the work environment they are familiar with. 2 DAYS

3 Course no.: ISO 03 ISO 9001 : 2015 INTERNAL QUALITY AUDITING This 3-day course is intended for individuals from organizations that are required to conduct Internal Audits and use the practical Principles of auditing. DAY 1 In-depth discussion and understanding of the ISO 9001:2015 QMS standard. Methods to Interpret the Standard DAY 2 Introduction to Quality Auditing and Auditor Conduct and traits Audit Schedules & Audit Planning Development of Audit check lists Recording of Non-conformances DAY 3 How to conduct opening meetings How to remain objective during the Audit process How to collate information How to conduct a Closing meeting and present the Audit findings Method of writing an Audit Report closing of findings and Role play ISO 9001:2015 Audit Checklist Participant will be able to Plan and Conduct Internal Audit Develop a Checklist Conduct and audit objectively Be able to present findings Compile reports and conduct follow-up audits 3 DAYS

4 Course no.: ISO 04 QMS DEVELOPMENT PROGRAM This 5-day course is intended for individuals from organisations that are required to develop, implement and maintain Quality Management Systems Detailed discussion of the ISO 9001:2015 Quality Management Systems and the application. through on the development of policies and procedures required by the standard Detail coverage of the standards clauses 4.0 Context Of the Organization Detail outline of Process management Process Mapping Controls needed on the QMS Document Templates Formats Procedure writing techniques How to develop policies How to develop Procedures How to develop Works Instructions Development and implementation steps (Gantt charts) Collating of documents Certification Process Group projects to be submitted on agreed time frame. Participant will be able to set-up an implementation plan Be able to co-ordinate the development and implementation of the QMS Be able to track changes and update QMS system Report to management on progress or deficiencies found Maintain the QMS 5 DAYS

5 Course no.: ISO05 LEAD AUDITOR COURSE This 5-day course is intended for individuals who would need the skills to conduct certification Audits, Supplier Audits, and Lead Audit teams Extensive Coverage & Interpretation ISO 9001:2015 QMS Standard Evolution of ISO 9001 Series Purpose of ISO 9001: 2015 Basic Requirements Introduction to Auditing ISO Reason for Auditing Objectivity of the Auditor Auditor Conduct Audit Planning Scope & Objectives of the Audit Audit scheduling & Planning Reference Documents Checklist Development Techniques Opening Meeting Techniques Assessment Process Conducting of Audits Audit Guidelines Recording of non-conformities Closing meeting Clarify Findings Confirm rectification dates Methods of follow-up Audit Report writing Certification Process Follow-up Audits Closure Participant will be able to plan and develop an audit schedule Be able to co-ordinate and Lead the Audit team during an Audit Program Be able to conduct an Opening meeting and Closing meeting Be able to develop and Present Audit reports Enable Candidates to be Certified Enquire with which Certification body International requirements 5 DAYS