4.0 Five Year Plan PERSONNEL 08/09 09/10 10/11 11/12 12/13 13/14

Transcription

1 4.0 Five Year Plan PERSONNEL 08/09 09/10 10/11 11/12 12/13 13/14 Organization Conduct manpower study to determine optimum number and job titles/functions of full time employees. Move inspector position to biological technician based on State surveillance program & District's need. Training Seasonal & Others Crosstrain administrative employees for service calls, time keeping & payroll. Update Employee Handbook, Hurricane & Policy Manual. Begin Procedural and Incident Manual. Participate in 2 SJC Emergency Response exercises. Formalize new / seasonal training. Use seasonal / part time employees for inspector/sprayers after complete training by staff. Continue crosstraining / addition of responsibilities for administrative employees. Train all employees to respond to service calls and public with consistent, accurate and timely information and maximize the use of Mapvision. Train all field employees to procedural manual. Conduct training on the annual performance evaluation process. Study the best and most effective use of seasonal and part time employees to include the number, duties, hiring, and training to Surveillance development, especially in the area of communication. Evaluate the hiring of contracted employees for aerial operations support. to Surveillance development for their specific jobs. Hire contract employees for aerial operations support based on prior year study results to Surveillance development for their specific jobs. Evaluate all aspects of the use of seasonal, part time and contract employees. to Surveillance development for their specific jobs. Continue the evaluation of all aspects of the use of seasonal, part time and contract employees. Page 2

2 CUSTOMER SERVICE PROGRAM 08/09 09/10 10/11 11/12 12/13 13/14 Improve service request process Customer satisfaction survey Purchase Mapvision software. Study/integrate Mapvision/VCMS/GPS for customer service requests for both phone and online requests. Update spray maps & Inspector Sprayer routes Use VCMS database to determine participants in the customer satisfaction survey. Conduct survey. Survey return rate was ~ 30%. Determine service request response time baseline for all inspector/sprayers and substations and determine factors that affect response time. Determine strategy to reduce response time. Evaluate/update customer satisfaction survey process & past results. Conduct customer satisfaction survey. Increase survey return rate to at least 40%. Determine if different treatment methods may enhance service call process. Continue to optimize service request process. Reduce service request response time an previous year. previous year. Increase survey return rate to at least 50%. Continue to optimize service request process. Reduce service request response time an previous year. previous year. Maintain survey return rate at 50% or more. Continue to optimize service request process. Reduce service request response time an previous year. Use mapvision program to track service requests and customer feedback. previous year. Maintain survey return rate at 50% or more. Continue to optimize service request process. Reduce service request response time an previous year. previous year. Maintain survey return rate at 50% or more. TECHNOLOGY ADVANCEMENT & APPLIED RESEARCH PROGRAM 08/09 09/10 10/11 11/12 12/13 13/14 Optimize/ensure the most efficient operational control at the lowest cost. Study/develop new control methods and techniques, including barrier treatments, for "hot spots" and residents who frequently request service. Establish baseline data for the efficacy of adulticides (permethrin products). Continue study on adulticide (permethrin product) resistance. Evaluate the effectiveness of ANVIL and Dibrom sprayed by aircraft. Extend barrier treatments and other control methods to such areas as golf courses and subdivisons. Establish standards & justification for additional barrier treatments. Evaluate the resistance in adult mosquitoes for permethrin products in SW area after 6 years of applications. Conduct study to optimize the best conditions for truck ULV spraying, especially wind & nozzle impacts. Study the impacts of vegetation and buildings on barrier treatment effectiveness. Evaluate and adopt new larvicides and adulticides based on market developments and internal resistance Study mosquito plant/vegetation preference and repellency to enhance community/subdivision protection methods/techniques. Conduct a field study on non-target impacts after barrier treatments. Continue to evaluate and adopt new larvicides and adulticides based on market developments and internal resistance Continue study of repellent/attractant plants for community protection. Follow-up new larvicide and adulticide efficacy and resistance, and study their non-target impacts. Continue to evaluate and adopt new larvicides and adulticides based on market developments and internal resistance Continue study of repellent/attractant plants for community protection. Follow-up new larvicide and adulticide efficacy and resistance, and study their non-target impacts. Continue to evaluate and adopt new larvicides and adulticides based on market developments and internal resistance Page 3

3 SURVEILLANCE PROGRAM 08/09 09/10 10/11 11/12 12/13 13/14 Join the State Enhance District surveillance program monitoring and develop the best metric system for early disease detection. surveillance program & use CDC traps baited with CO2. Continue to use 45 CDC traps baited with octenol. Start the use of rotator traps to determine the activity patterns for local mosquito species. Maintain LRC at 145 sites, 2 tide gauges and 64 rain gauges. Add 1 additional sentinel chicken site in NW. Test/develop species specific traps/attractants in cooperation with USDA scientists. Re-evaluate all LRC, CDC traps & sentinel chickens sites. Select and study other traps (B & G trap, gravid trap) to collect vector mosquitoes for the isolation of pathogens. Share results. Integrate Mapvision/GPS/GIS to locate specific breeding habitats for all inspectors. Begin the testing of sentinel chicken blood for arbovirus internally. Adopt or develop a quicker testing method/technique for sentinel chicken blood test for arbovirus. Select or develop a field aspirator so that inspectors may collect landing mosquitoes. Study and select new software program (Mapvision or other) for surveillance program data. Migrate VCMS data to selected database. Match Mapvision and other statistic program. MOSQUITO CONTROL OPERATIONAL PROGAM 08/09 09/10 10/11 11/12 12/13 13/14 Ground Operations Conduct study of ULV trucks and equipment for standardization. Install equipment for mosquito fish cultivation at base station. Cooperate w/ county road/bridge department to check/improve storm drainage in several areas to reduce standing water. Continue study on wind impacts on ground ULV spraying. Evaluate the effectiveness of mosquito fish in small plots. Improve ULV spraying droplet size testing and analysis. Complete the optimization and standardization of all ULV Study the reduction of spraying trucks. Evaluate ULV spraying trucks and District for best sites for the need for any changes biological control and to District headcount or how they will enhance organization based on overall control efforts. aerial capability. Map sites. Aerial Operations Maintain contracts with Southern Helicopter and Clarke. Determine County priority zones for aerial spray. Begin to evaluate the costs and effectiveness of the aerial program and how it complements the ground program. Purchase Mapvision. Continue to define/map priority zones; integrate with Mapvision. Maintain outside fixed wing contract; secure add'l backup resource for large rain events. Continue to determine program costs/ effectiveness and determine savings to District. Continue to define/map priority zones; integrate with Mapvision. Maintain outside fixed wing contract; secure add'l backup resource for large rain events. Continue to determine program costs/ effectiveness and determine savings to District. Purchase used helicopter for operation & maintenance by contract company(s) based on proven savings. Explore inter-agency agreements so that other agencies could use helicopter. Maintain outside fixed wing contract. Expand inter-agency agreements for use/ maintenance of helicopter. Continue to evaluate the overall effectiveness and cost savings of AMCD's aircraft for mosquito control, as well as the best integration with ground operations. Expand inter-agency agreements for use/ maintenance of helicopter. Continue to evaluate overall effectiveness & cost savings of AMCD's aircraft for mosquito control, as well as the best integration w/ ground opns. Consider purchase of 2nd helicopter. Page 4

4 EDUCATION PROGRAM 08/09 09/10 10/11 11/12 12/13 13/14 Increase Public Education and Awareness Develop more formal Elementary, Middle & High School curriculums. Develop system for online service call submission through website. Develop meaningful public relations survey to establish numerical service level. Increase student contact hours at least 30% over previous year. Assist in the creation of training/procedural manuals for all District jobs. Fully integrate online service call program that will automatically assign technician & define whether it is a spray request or true service request. Oversee the development of a complete "Incident Manual" to respond properly to any unplanned event. Increase student contact hours at least 30% over previous year. Present at least 1 program in each public school during the year. (Use Lee County M.C. educational program model) Influence the addition of a SJC paid headcount to the SJC schools for mosquito and entomological curriculum. Assist in the revision & completion of District training/procedural manuals. Submit column to local newspaper or have public service announcement furthering public education on at least a monthly basis. Influence the increase of SJC school entomological headcount from 1 to 1 1/2 or 2. Develop formal agreement with local media agencies and schools for promotion of public education. Convert 8-week intern position to 6-month seasonal position at higher wage. Employee training, Ph.D. student finish. Visiting scientists, all employee training and update on mosquito biology, control & technology. Page 5

5 DISTRICT FACILITIES 08/09 09/10 10/11 11/12 12/13 13/14 Determine a plan for District Property & Facilities Complete rezoning/land use change for SR16/I-95 property. Approve relocation of the Base Station to SR16/I-95 property. Determine disposition of Ponte Vedra property. Secure contract with architectural firm and assist with construction needs and costs analysis. Budget capital spending for new facility at SR16/I-95 property. Begin construction of facility at SR16/I-95. Offer Ponte Vedra property for sale. Complete construction of facility at SR16/I-95. Move core Base Station operations to new location. Build fish facility at the new central station. Close SW substation and migrate personnel and operations to SR16/ I-95 facility. Finalize sale of Ponte Vedra property. Offer former Base Station for sale. Build/enhance SR16/I-95 facilities, where necessary. Plan for integration of NW substation at SR16/I-95 facility. Finalize sale of former Base Station. Close NW Station & move all operations to SR 16/I-95 Offer NW substation for sale. Finalize sale of NW substation. EQUIPMENT 08/09 09/10 10/11 11/12 12/13 13/14 Vehicles/Spray Equipment Study/analyze AMCD's ULV trucks for size, type of equipment and standardization opportunities. Standardize all truck's ULV spraying equipment. Replace 8 Monitor IV systems. Study single versus dual duty truck's advantages & disadvantages; determine methods to overcome disadvantages. Continue making dual duty trucks. Add weather monitoring/recording tool in the ULV truck for testing/study. Continue standardization of ULV truck spraying system. Replace another 8 monitor IV systems. Continue making dual duty trucks for replacement. All ULV trucks & spraying systems will be identical & updated. Eah employee will have 1 dual duty truck. Reduce/surplus extra ULV trucks and other ground equipment Page 6

6 PESTICIDES 08/09 09/10 10/11 11/12 12/13 13/14 Start to use Aqualuer (permethrin product) to replace Aquareslin due to cost. Continue analysis of permethrin breakdown in truck tanks. Approval of Dibrom for hot spot treatments by aerial & study the efficacy of Dibrom, compared to ANVIL. Check the resistance of mosquitoes for permetherin products; Study on the DUET, a new formulation of adulticide funded by Clarke Mosquito Control. Study & optimize the ULV spraying condition, study on the option & alternative adulticides for mosquito control. Evaluate a new adulticide provided by the Central Life Company. Make the replacement / alternative adulticide based on all study & research. Adopt / use new larvicides for larval control, especially Spinosad. BTI combined with IGRs formulation. Rotate aduliticides if necessary. Study & analyze the larviciding by aerial application. Evaluate the new larvicide (Spinosad) provided by Clarke Mosquito Control. Page 7