Effective Teamwork. Werner Baumker Operations Director, Co-Mission

Transcription

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2 Effective Teamwork Werner Baumker Operations Director, Co-Mission

3 1. What is effective teamwork?

4 2. How can technology help?

5 Purpose of this workshop What is effective team work? How can technology help? Aim: Build a foundation for effective teamwork Introduce tools to help your team move forward Audience: Team leader: lead teams and team members effectively Team member: what to expect of leaders & members

6 Background: Industry background: Investing in teams, creating teams, team member, leading teams, training teams. (Think Dragons Den)

7 Current Co-Mission: Team Lead, Network, Operations, Funding Team: Events, Media, Finance, Safeguarding, Operations, IT, Missions, Governance, etc.

8 Achieve effective Teamwork? Start with People? Technology or People?

9 Achieve effective Teamwork? Start with Technology? Technology or People?

10 Achieve effective Teamwork?

11 Group Exercise: Your experience of teamwork? 5min: reflect & discuss with neighbour What have been your frustrations? What have been examples of good teamwork?

12 Achieve effective Teamwork? Start with People, NOT technology 1. Value your people 2. Know your people 3. Manage your people 4. Train your people

13 Achieve effective Teamwork? 1. VALUE your people Made in God s image (Genesis 1:26-28): What we are vs. what we do. Recognise value in people How we use our abilities, knowledge, skills and relationships brings glory to God, and is our witness. Creates a Strong Team Foundation Helps: for when team is frustrated, when things go wrong!

14 Achieve effective Teamwork? 1. VALUE your people What could possibly go wrong in a team? chemistry among staff is bad staff in a team they did not select staff lack leadership and relational skillset priorities among the staff not aligned. jealousy and insecurity Poor communication work ethic differences amongst peers staff blaming each other consistent lack of appreciation unhealthy alliances among staff

15 Achieve effective Teamwork? 1. VALUE your people What could possibly go wrong in a team? chemistry among staff is bad staff in a team they did not select staff lack leadership and relational skillset priorities among the staff not aligned. jealousy and insecurity Poor communication work ethic differences amongst peers staff blaming each other consistent lack of appreciation unhealthy alliances among staff

16 Achieve effective Teamwork? 2. KNOW your people To value your people, know them & context Only then can you choose appropriate tech. Tools for knowing your people (handouts) Belbin roles: Your role? Compare with neighbour NSEW: Your style? Compare with neighbour Any surprises / questions?

17 Achieve effective Teamwork? 2. KNOW your people Belbin Roles within your team: Helps to identify potential strengths and weaknesses overcome conflict between co-workers understand and appreciate contributions.

18 Achieve effective Teamwork? 2. KNOW your people

19 Achieve effective Teamwork? 2. KNOW your people

20 Achieve effective Teamwork? 2. KNOW your people NWSE understanding styles of leadership North I can do it / Do it now South Right, Fairness East Option Possibility West Objective

21 Group Exercise: Leadership Styles & Belbin Roles 5min: reflect and discuss with neighbour Your role/style? Styles/roles in your team? Complementary? Balanced? Conflicts? Gaps?

22 Achieve effective Teamwork? 2. KNOW your people Now you know who you are dealing with in terms of type of person (role/ style) What type of tools may suit your context? Answer: Cloud-based & Socially-driven! Why? High proportion of internet users High proportion on social media High proportion via mobile device

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31 2. KNOW your people Type of Tools for your teams? Internet / Cloud-based tools Socially-driven tools Relevance for teamwork? Online culture exists Cloud based platforms exist Online tools free/discounted for non-profits -

32 Cloud-based tools: Benefits?

33 Cloud-based tools Any browser Any device with internet: desktop or mobile Accessible from anywhere Secure & backed-up No IT overheads / back-office / server Always up-to-date

34 Achieve effective Teamwork? 3. Manage your people Know your people, AND manage well! Take responsibility & time for building foundation Transparency, clarity, trust, accountability. Clear job descriptions? SMART objectives for each team member? Appraisal & review (half year, year-end)? Develop accountability & trust: FUN Days out Crazy golf Team lunch

35 Any questions?

36 Achieve effective Teamwork? 4. Train your people Team & collaboration Project management -> Principles & technology

37 Team work / collaboration skills -> Mindset / Approach 1 st, Tools 2 nd

38 Team work / collaboration -> Mindset / Approach 1 st, Tools 2 nd : Different Approach & Mindset Individuals to Team" Growth & Responsibility Individuals Past Team Future Accept & enjoy change Think and act for the whole Answerable to multiple stakeholders Not the personal owner Consult & inform Accept more interference Skill up with the team

39 Team work / collaboration ->Lifecycle of team formation

40 Team work / collaboration ->Lifecycle of team formation

41 Team work / collaboration -> Mindset / Approach 1 st, Tools 2 nd

42 Group Exercise: Your experience of technology in teams? 5min: reflect & discuss with neighbour What have been your frustrations? What have been good examples of tech in teams?

43 Team work / collaboration ->GSuite / Google Apps for Non-Profits

44 Team work / collaboration ->GSuite / Google Apps for Non-Profits

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46 Gsuite / Google Apps Criteria for selection: Size: From small to big teams / offices Collaboration: any platform Connectivity: Social media enhanced Ease of use: Intuitive / little training Cost: Low overheads / free Support: No in-house IT / technology manager

47 Gsuite / Google Apps Productivity: Shared docs, sheets, slides // calendar // contacts Google Apps Connectivity Gmail, Hangouts Social Media: Adwords, Youtube, Google+ Storage: 30GB per user / unlimited photos Configuration: Admin panel

48 Any Questions?

49 Project Management skills

50 Project Management What is a project? Anything with a specific start and end date Tasks to achieve a defined outcome or objective Uses resources to achieve that objective. What is project management? The planning, organising, directing and controlling of...activities, people and resources......to achieve a specific objective

51 Project Management Balancing Act

52 Project Management What is the project life-cycle? Logical sequence of activities to accomplish the project s goals or objectives

53 Project Management Initiate Define scope / outline Develop the rationale / case for

54 Project Management Plan Identify milestones and outputs Identify required funding and resources Identify and analyse risks Identify and analyse stakeholders Develop project scope / document, and agree with team and stakeholders.

55 Project Management Deliver Communicate with stakeholders Identify governance (decisions, delegated authority) Monitor and report on project progress (Gantt Chart) Manage risks Record lessons learned

56 Project Management Review Hold post project review meeting Close

57 Many online PM Tools Which One?

58 Asana.com

59 Asana.com Criteria for selection: Size: From small to big teams / offices Collaboration: any platform Connectivity: socially-driven Ease of use: Intuitive / little training Storage: linked to Google Apps Cost: Low overheads / free for team up to 15 Support: No in-house IT / technology manager

60 Recap

61 Recap Value your people: Gods image, value skills Know your people: Belbin, NSEW, context Manage your people: clarity & transparency Train your people: Team collaboration: Team / collaboration mindset & approach Tools: Google Apps Project Management Project management 101 Tools: Asana & Instagantt

62 Any questions?

63 Start the conversation

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