FALL 2018 & SPRING 2019 Training

Transcription

1 San Mateo County Human Resources Department Training and Development FALL 2018 & SPRING 2019 Training Visit for more information F a l l & S p r i n g P a g e 1

2 Fleible / Adaptable Career/ Life Planning Career Planning and Development (For Any Employee) Networking for Success (For Any Employee) Nuts and Bolts of Applying for a County Position (For SM County Employees Only) Presenting Yourself Effectively in a Civil Service Interview Process (For Any Employee) Stepping Up and Leading Up Academy (For SM County Employees Only) Computer Training Ecel Introduction 2013/2016 (For Any Employee) - NEW Ecel Intermediate 2013/2016 (For Any Employee) - NEW Ecel Advanced 2013/2016 (For Any Employee) - NEW Ecel Calculations 2013/2016 (For Any Employee) - NEW Getting Up to Speed with PowePoint 2013/ Introductory Course (For Any Employee) - NEW PowerPoint Intermediate/Advanced 2013/2016 (For Any Employee) - NEW OneNote 2013/2016 Quick Start (For Any Employee) - NEW Outlook Essentials 2013/2016 (For Any Employee) - NEW Skype for Business (For Any Employee) Word Introduction 2013/2016 (Any Employee) - NEW Word Intermediate 2013/2016 (For Any Employee) - NEW Word Advanced 2013/2016 (For Any Employee) - NEW Customer Service Active Listening (For Any Employee) Conflict Resolution: Dealing with Difficult People (For Any Employee) Eceptional Customer Service: Putting People First in the Public Sector (For Any Employee) Powerful Telephone Skills (For Any Employee) Serving Multi-Generation Customers (For Any Employee) The Customer Care Approach to Customer Service (For Any Employee) Disaster Service Preparedness ICS-100 and IS-700 (For SM County Employees Only) Diversity/Cultural Competency How to Thrive in a Changing, Diverse Workplace: Essential Strategies Every Supervisor/Manager Should Know (For Supervisors and Managers) P a g e 2 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

3 Fleible / Adaptable Diversity / Cultural Competency (Cont.) Recognizing and Valuing Our Differences (For Any Employee) Working with Multi-Generations at the Workplace (For Any Employee) Essential Supervisor Skills (ESS) Essential Supervisor Skills - Coaching for Performance and Development Essential Supervisor Skills - Providing Effective Feedback to Guide Performance Essential Supervisor Skills - Setting Goals to Achieve Performance and Development Essential Supervisor Skills - Preparing Meaningful Performance Evaluations Finance and Administration (* Online) LMS Basics (For LMS Administrators Only) LMS Advanced (For LMS Administrators Only) OHC - Hiring Manager/Approver Training (For SM County Hiring Managers/Supervisors Only) OHC - HR Liaison Training (For SM County Payroll/Personnel Staff Only) * Workday Employee Self-Service (For SM County Employees Only) * Workday: Reports (For SM County Employees Only) * Workday Supervisor/Manager Self-Service (For SM County Employees Only) HR Management Communicating Epectations (For SM County Supervisors and Managers Only) Difficult Conversations (For SM County Supervisors and Managers Only) Effective 1:1 Meetings (For SM County Supervisors and Managers Only) Employee Documentation (For SM County Supervisors and Managers Only) Hiring, Building & Retaining a Skilled Workforce (For SM County Supervisors and Managers Only) HR Basics (For SM County Supervisors and Managers Only) Labor Relations (For SM County Supervisors and Managers Only) Managing Absenteeism (For SM County Supervisors and Managers Only) Managing Disabilities in the Workplace (For SM County Supervisors and Managers Only) Risk Management for the Supervisor/Manager (For SM County Supervisors and Managers) Supervisor's Guide to Progressive Discipline (For SM County Supervisors and Managers Only) Workers' Compensation (For SM County Supervisors and Managers Only) Leadership Development ABCs of Supervising Others (For Leads, Supervisors, and Managers) Build Productive Teams through Improved Communication (For Leads, Supervisors, and Managers) F a l l & S p r i n g P a g e 3

4 Fleible / Adaptable Leadership Development (Cont.) (* Online) Building and Cultivating Trust for Leaders (For Supervisors and Managers) * Cal- ICMA Webinar: Recognize and Eliminate Bias: Keys to Being a Better Leader and Team Player * Cal-ICMA Webinar: Taking Smart Risks and Rebounding from Setbacks * Cal- ICMA Webinar: Gaining Project Support from Your Team, Elected Officials, and the Public Change and Innovation (For Supervisors and Managers) Change Leadership (For Any Employee) Coaching Others to Manage Conflict (For Leads, Supervisors, and Managers) Creating Successful Staff Retreats (For Supervisors and Managers) * Effective Communication for Supervisors (JJ Keller) (For SM County Supervisors Only) Facilitation and Meeting Management (For Supervisors and Managers) How to Keep Your Employees Involved and Engaged (For Supervisors and Managers) - NEW * Leadership Advantage 3.0 (For SM County Supervisors and Managers) Leadership Basics (For Leads, Supervisors, and Managers) Leading Multi-Generation Teams (For Any Employee) Leading Today's Workforce through Motivation and Engagement (For Supervisors and Managers) Political Astuteness/Savvy (For Leads, Supervisors, and Managers) Skills for Collaborative Leadership (For Any Employee) Supervision 101: What All New Supervisors Need to Know (For Newly Appointed Leads, Supervisors, and Managers) * Team Building for Supervisors (JJ Keller) (For SM County Supervisors Only) Professional Development (* Online) Advanced Facilitation (For Supervisors and Mangers) Basic Facilitation (For SM County Supervisors and Managers Only) Building Effective Workplace Relationships (For Any Employee) Communication and Conflict Resolution: The Basics (For SM County Employees Only) - NEW Credibility: How to Earn and Keep It (For Any Employee) Decision-Making Skills - Adapting to Uncertainty (For Any Employee) Decisiveness (For Any Employee) Develop as a Professional (For Any Employee) Developing Effective Project Proposals & Workplans (For Project Managers) Developing Your Emotional Intelligence for Greater Success (For Leads, Supervisors, and M anagers) - N EW * Effective Communication for Employees (JJ Keller) (For SM County Employees Only) Effective Public Speaking (For SM County Employees Only) P a g e 4 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

5 Fleible / Adaptable Professional Development (Cont.) (* Online) Emotional Intelligence Skills Training (For Any Employee) Enhancing Trust by Communication with Tact and Professionalism (For Any Employee) - NEW Essentials of Project Management (For Any Employee Who Manages Projects) How to Be Happier at Work (For Any Employee) - NEW Leading Positive Change (For Any Employee) Managing Pressure and Maintaining Balance (For Any Employee) - NEW Managing Up (For Any Employee) - NEW Managing Your Change (For Any Employee) Mastering the Communication Process (For Any Employee) Maimizing Your Personal Effectiveness (For Any Employee) Meetings Made Fun and Easy (For Any Employee) Relationship Management (For Any Employee) Resolving Conflict with Difficult Personalities (For Any Employee) Strategies for Changing Times (For Any Employee) Taking the Step Up to Supervisor (For Any Employee) * Team Building for Employees (JJ Keller) (For SM County Employees Only) Time Management (For Any Employee) Safety (* Online) Conducting Facility Safety Inspections (For Any Employee) Ergonomics for Department Ergonomics Coordinators (For SM County Department Ergonomic Coordinators Only) Ergonomics for Supervisors and Managers (For Supervisors and Managers) Fire Prevention and Fire Etinguisher Use (For Any Employee) * Health and Safety - Online Package (For SM County Employees Only) Supervisor Safety Responsibilities (For Supervisors and Managers) Written Communication Better Reading and Writing (For Any Employee) Business Writing Basics (For Any Employee) Delivering Customer Service in Writing (For Any Employee) Editing and Proofreading (For Any Employee) Get to the Point! (For Any Employee) F a l l & S p r i n g P a g e 5

6 Fleible / Adaptable Written C o mmunicatio n Write Right! Baseline Business Writing Skills (For Any Employee) Safety 34-Hour Restart for Property-Carrying CMVs (For Any Employee) Accident Investigation (For Any Employee) Aerial Lifts in Industrial and Construction Environments (For Any Employee) Air Brakes - Master Driver (For Any Employee) Arc Flash/Arc Blast Awareness & Safety (For Any Employee) Asbestos Awareness (For Any Employee) Back Safety (For Any Employee) Back Safety: Keep Your Back in Action (For Any Employee) Backing: Tractor-Trailers (For Any Employee) Bloodborne Pathogens in First Response Environments (For Any Employee) Bloodborne Pathogens in Healthcare Facilities (For Any Employee) Bloodborne Pathogens: For Industrial Facilities (For Any Employee) Bloodborne Pathogens: Safety in the Workplace Cargo Securement Flatbeds (For Any Employee) Caught-In or -Between for Construction: Focus Four Hazards City Driving - Master Driver (For Any Employee) CMV Driver Basics (For Any Employee) Cold Stress (For Any Employee) Compressed Gas Cylinders (For Any Employee) Computer Workstation Safety (For Any Employee) Confined Spaces: Entry Team Training - Construction Activities Confined Spaces: Entry Team Training - Maintenance Activities Coupling and Uncoupling - Master Driver Crane Safety (For Any Employee) Cranes & Derricks for Construction (For Any Employee) Crystalline Silica Awareness for Construction (For Any Employee) Crystalline Silica Awareness for General Industry (For Any Employee) CSA: Know the BASICs (For Any Employee) Dealing with Hazardous Spills (For Any Employee) P a g e 6 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

7 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Defensive Driving - EYE ON (For Any Employee) Defensive Driving for Light & Medium Duty Vehicles (For Any Employee) Distracted Driving (For Any Employee) Driver Qualification Training for Managers (For Any Employee) Driver Vehicle Inspections: The Complete Process (For Any Employee) Driving Safety (For Any Employee) Driving Training Series: Accident Procedures Driving Training Series: Driving Techniques Effective Communication for Employees (For Any Employee) Effective Communication for Supervisors (For Supervisors and Managers Only) Electrical Safety in the Laboratory (For Any Employee) Electrical Safety: Training for Unqualified Employees (For Any Employee) Eletrocution for Construction: Focus Four Hazards (For Any Employee) Emergency Maneuvers: Driver Training Series (For Any Employee) Emergency Planning (For Any Employee) Emergency Preparedness & Response (For Any Employee) Ergonomics: Industrial (For Any Employee) Ergonomics: Office (For Any Employee) Ecavations for Construction (For Any Employee) Etreme Weather Driving: Driver Training Series (For Any Employee) Fall Protection Fall Protection: Workplace Safety (For Any Employee) Falls for Construction: Focus Four Hazards (For Any Employee) Fire Etinguisher Use (For Any Employee) Fire Prevention & Response (For Any Employee) First Aid (For Any Employee) First Aid Basics (For Any Employee) Fied Object Collissions: Driver Training Series (For Any Employee) Flammables and Eplosives in the Laboratory (For Any Employee) Forklife Operator Safety Training (For Any Employee) Forklife Operator Safety Training for Construction (For Any Employee) F a l l & S p r i n g P a g e 7

8 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Forklift/Pow ered Industrial Truck Safety (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge - Advanced Safety Aw areness (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge: Basic Safety Aw areness (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge: Intermediate Safety Aw areness (For Any Employee) GHS Container Labeling for Construction (For Any Employee) GHS Container Labeling for General Industry (For Any Employee) GHS Safety Data Sheets for Construction (For Any Employee) GHS Safety Data Sheets for General Industry (For Any Employee) GHS Safety Data Sheets in the Laboratory (For Any Employee) Hand & Foot Protection: PPE Workplace Safety (For Any Employee) Hand and Pow er Tools for Construction (For Any Employee) Hand and Pow er Tool Safety (For Any Employee) Handling Compressed Gas Cylinders in the Laboratory (For Any Employee) Hazard Communication in Auto Service Facilities (For Any Employee) Hazard Communication in Cleaning and Maintenance Facilities (For Any Employee) Hazard Communication in Construction Environments (For Any Employee) Hazard Communication in Healthcare Facilities (For Any Employee) Hazard Communication in the Hospitality Industry (For Any Employee) HazCom: What You Need to Know (For Any Employee) Hazmat Endorsement Practice Test (For Any Employee) Hazmat General Aw areness (For Any Employee) Hazmat: Highw ay Transportation Driver Training (For Any Employee) Hazmat: Labeling (For Any Employee) Hazmat: Loading/Unloading & Load Segregation (For Any Employee) Hazmat: Marking (For Any Employee) Hazmat: Packaging (For Any Employee) Hazmat: Placarding (For Any Employee) Hazmat: Reporting an Incident (For Any Employee) Hazmat Security Aw areness & Safety (For Any Employee) P a g e 8 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

9 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Hazmat: Shipping Papers (For Any Employee) Hazmat: The Hazardous Materials Table (For Any Employee) HAZWOPER: Accidental Release Measures and Spill Cleanup Procedures (For Any Employee) HAZWOPER: Air Monitoring and Medical Program (For Any Employee) HAZWOPER: Confined Space Entry (For Any Employee) HAZWOPER: Dealing With The Media In Emergency Situations (For Any Employee) HAZWOPER: Decontamination Procedures (For Any Employee) HAZWOPER: Electrical Safety in HAZMAT Environments (For Any Employee) HAZWOPER: Emergency Response and Decontamination (For Employees) HAZWOPER: Eposure Monitoring and Medical Surveillance (For Any Employee) HAZWOPER: Fire Prevention (For Any Employee) HAZWOPER: Handling Hazardous Materials (For Any Employee) HAZWOPER: Hazard Recognition (For Any Employee) HAZWOPER: HAZMAT Labeling (For Any Employee) HAZWOPER: Heat Stress (For Any Employee) HAZWOPER: Introduction to HAZWOPER for Waste Site Workers (For Any Employee) HAZWOPER: Introduction to HAZWOPER Retraining (For Any Employee) HAZWOPER: Medical Surveillance Programs (For Any Employee) HAZWOPER: Monitoring Procedures and Equipment (For Any Employee) HAZWOPER: Personal Protective Equipment (For Any Employee) HAZWOPER: Personal Protective Equipment and Decontamination Procedures (For Any Employee) HAZWOPER: PPE and Other Hazard Control Measures (For Any Employee) HAZWOPER: Respiratory Protection (For Any Employee) HAZWOPER: Safety Data Sheets in HAZWOPER Environments (For Any Employee) HAZWOPER: Safety Orientation (For Any Employee) HAZWOPER: The Emergency Response Plan (For Any Employee) HAZWOPER: The Site Safety and Health Plan (For Any Employee) HAZWOPER: Understanding Chemical Hazards (For Any Employee) HAZWOPER: Understanding HAZWOPER (For Any Employee) HAZWOPER: Work Practices and Engineering Controls (For Any Employee) Head, Eye, & Face Protection: PPE Workplace Safety F a l l & S p r i n g P a g e 9

10 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Health Hazards for Construction (For Any Employee) Hearing Protection: PPE Workplace Safety (For Any Employee) Heat Stress (For Any Employee) Hot Work Safety Operations Training (For Any Employee) Hours of Service for the Oil and Gas Industry (For Any Employee) Hours of Service: Driver Training Housekeeping & Maintenance Hydrogen Sulfide for General Industry (For Any Employee) Hydrogen Sulfide for Oil & Gas (For Any Employee) Indoor Air Quality (For Any Employee) Injury Prevention for Drivers (For Any Employee) Intro to GHS (Globally Harmonized System) for Construction (For Any Employee) Intro to GHS (Globally Harmonized System) for General Industry (For Any Employee) Laboratory Ergonomics (For Any Employee) Laboratory Hoods (For Any Employee) Ladder Safety (For Any Employee) Lockout/Tagout: Put a Lock on Hazardous Energy (For Any Employee) Machine Guard Safety (For Any Employee) Materials Handling Safety (For Any Employee) Materials Handling, Storage, Use & Disposal for Construction (For Any Employee) Motorcoach: Defensive Driving (For Any Employee) Motorcoach: Vehicle Inspections (For Any Employee) Motorized Pallet Jacks: Safe Operation (For Any Employee) Night Driving: Driver Training Series (For Any Employee) Office Safety (For Any Employee) Orientation to Laboratory Safety (For Any Employee) OSHA Formaldehyde Standard (For Any Employee) OSHA Recordkeeping for Employees (For Any Employee) Pattern Driving - Master Driver (For Any Employee) P a g e 10 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

11 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Personal Protective & Lifesaving Equipment for Construction (For Any Employee) Personal Protective Equipment (For Any Employee) Personal Protective Equipment: Employee Essentials (For Any Employee) Planning for Laboratory Emergencies (For Any Employee) Preventing Contamination in the Laboratory (For Any Employee) Prohibiting the Coercion of CMV Drivers (For Any Employee) Pulling Doubles (For Any Employee) Rear End Collisions - Master Driver (For Any Employee) Respiratory Protection and Safety (For Any Employee) Respiratory Protection: PPE Workplace Safety (For Any Employee) Rigging Safety (For Any Employee) Right Turns / Left Turns / Intersections (For Any Employee) Roadside Inspections: A Driver's Guide (For Any Employee) Rural Driving - Master Driver (For Any Employee) Safe Handling of Laboratory Glassware (For Any Employee) Safety Audits (For Any Employee) Safety Orientation (For Any Employee) Safety Showers and Eye Washes (For Any Employee) Safety Showers and Eye Washes in the Laboratory (For Any Employee) Scaffolds for Construction (For Any Employee) Scissor Lifts in Industrial and Construction Environments (For Any Employee) Slips & Trips for Construction (For Any Employee) Slips & Trips: Workplace Safety (For Any Employee) Slips, Trips, and Falls (For Any Employee) Slips, Trips, and Falls: Hazard Perception Challenge (For Any Employee) Speed & Space Management (For Any Employee) Stairways & Ladders for Construction (For Any Employee) Stairways & Ladders: Workplace Safety (For Any Employee) Struck-By for Construction: Focus Four Hazards (For Any Employee) F a l l & S p r i n g P a g e 11

12 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Team Building for Employees (For Any Employee) Team Building for Supervisors (For Any Employee) Tuberculosis in Institutional Environments (For Any Employee) Tuberculosis in the First Responder Environment (For Any Employee) Tuberculosis in the Healthcare Environment (For Any Employee) Welding Safety (For Any Employee) Wellness and Fitness (For Any Employee) Winter Safety (For Any Employee) Working w ith Lead Eposure in Construction Environments (For Any Employee) Working w ith Lead Eposure in General Industry (For Any Employee) Skillso ft Online T raining Adding Lists and Objects in Word 2013 Adjusting Document View s and Customizing the Appearance of Word 2013 Adobe Acrobate DC Fundamentals Adobe Acrobat Pro XI Fundamentals Adobe Photoshop CC 2015 Basics Adobe Reader X Advanced Formats and Layouts in Ecel 2013 Advanced Formatting in Word 2013 Advanced Formulas and Functions in Ecel 2013 Advanced Slide Show Tools in Pow erpoint 2013 Advanced Table Customization in Word 2013 Animations and Media in Pow erpoint 2013 Configuring Pages, Sites, and Content in SharePoint 2013 Creating and Customizing Visual Elements in Ecel 2013 Creating Presentations in Pow erpoint 2013 Creating Workbooks, Worksheets, and Data in Ecel 2013 Customizing Document Layout in Word 2013 P a g e 12 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

13 Fleible / Adaptable Skillso ft Online T raining (C o nt.) Customizing Options and View s in Ecel 2013 Data Search, Data Validation, and Macros in Ecel 2013 Editing and Formatting in Word 2013 Enhancing Pow erpoint 2013 Presentations Finalizing a Pow erpoint 2013 Presentation Formatting Cells and Worksheets in Ecel 2013 Formatting Data in Ecel 2013 Formatting and Configuring Message Options in Outlook 2013 Getting Started w ith Microsoft OneNote 2013 Inseting and Formatting Graphics in Word 2013 Management and Customization in Outlook 2013 Managing in Outlook 2013 Manipulating Data in Ecel 2013 Navigating and Review ing Documents in Word 2013 OneNote 2013 Integration w ith Other Microsoft Applications Performing Basic Tasks in Word 2013 Performing Calculations Using Functions in Ecel 2013 Presenting Data in Tables and Charts in Ecel 2013 Presenting Data Using Conditional Formatting and Sparklines in Ecel 2013 Reference Tools and Mail Merge in Word 2013 Saving and Printing Data in Ecel 2013 Scheduling w ith Appointments, Events, and Tasks in Outlook 2013 Setting Up a Project in Project 2013 Sharing and Collaboration in Word 2013 Sharing, Printing, Protecting and Delivery Presentations in Pow erpoint 2013 Structuring a Document in Word 2013 Using Pivot Tables, PivotCharts, and Advanced Charts in Ecel 2013 Using Tables in Word 2013 F a l l & S p r i n g P a g e 13

14 Fleible / Adaptable Working w ith Adobe Acrobat DC Working w ith in Outlook 2013 Working w ith Meetings in Outlook 2013 Skillso ft Online T raining (C o mputer) (C o nt.) Skillso ft Online T raining (C usto mer Service) Communicating Effectively w ith Customers Interacting w ith Customers Skillso ft Online T raining (Leadership D evelo pment) Assessing Your Ow n Leadership Performance Becoming an Inspirational Leader Building Your Professional Netw ork Confronting Your Assumptions Facilitating Sustainable Change Forging Ahead w ith Perseverance and Resilience Solving Problems: Framing the Problem Strategies for Building a Cohesive Team Thinking Strategically as a Manager Unleashing Personal and Team Creativity Skillso ft Online T raining (P ro fessio nal D evelo pment) Administrative Support: Interacting Effectively w ith Colleagues Administrative Support: Working in Partnership w ith Your Boss Be a Better Listener Becoming an Professional Being an Effective Team Member Effective Team Communication Emotional Intelligence: Applying EI at Work Emotional Intelligence: Being Aw are of the Emotions of Others Emotional Intelligence: Building Self-Management Skills Emotional Intelligence: Ow ning Your Emotions P a g e 14 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

15 Fleible / Adaptable Skillso ft Online T raining (P ro fessio nal D evelo pment) (C o nt.) Ensuring Onboarding Success X X Leverating Emotional Intelligence X X Make the Time Your Need: Get Organized X X X X Maimizing Your Productivity by Managing Time and Tasks X X X X Organizing Your X Planning Meetings Fit for Purpose X X The Building Blocks of Building Trust X X X Uncovering and Utilizing Your Talents and Skills X X X Writing and Preparing an Effective Speech X X X X Skillso ft Online T raining (Written C o mmunicatio n) Abbreviating, Capitalizing, and Using Numbers X X Audience and Purpose in Business Writing X X X X X Clarity and Conciseness in Business Writing X X X Creating Well-Constructed Sentences X X Editing and Proofreading Business Documents X X Getting the Details Right: Spelling Basics X X Improving Your Reading Speed and Comprehension X X Improving Your Technical Writing Skills X X Troublesome Words and Phrases: Common Usage Mistakes in Writing X X Using Punctuation Marks X X Using the Parts of Speech X X F a l l & S p r i n g P a g e 15

16 Know Your Core! If you want to develop or strengthen a particular Core Competency, please review our Competency Grid to see what sessions address the area(s) you are looking to enhance. Although there are numerous and unique core competencies for each of our jobs, the following core competencies are intentionally broad to address most, if not all, positions: Customer-Focused: Proactively seeks and finds ways to provide the highest standards of service. : Possesses knowledge, skills, and abilities necessary to accomplish a specific task, job, or function. : Demonstrates a broad repertoire of ways to think about, understand, and creatively handle comple ideas, problems, and situations. : Proactively develops and ensures the smooth implementation of short and long-range goals and objectives. : Creates and sustains positive working relationships. : Demonstrates open, honest, and respectful written and verbal communication. Team-Builder: Unites a group of people and motivates them towards a defined mission, goal, and objective. Initiator/Change Agent: Is proactive and self-starting by seizing opportunities and originating action to achieve goals. : Generates and recognizes creative solutions in varying work situations. Fleible/Adaptable: Maintains effectiveness in varying work environments where circumstances and priorities are changing. : Takes responsibility and ownership for a problem, project, or issue. Skill and Career Development Coach: Assesses and develops both the strengths and needs of the individual and the team, including developing and preparing staff for promotion. : Considers probable support or opposition to ideas or actions based on political interest and constraints. : Maintains high performance and composure under pressure, opposition or criticism. : Productively focuses time and resources on activities to produce quality results. : Maintains and promotes individual and organization integrity and values in conduct of all activities. Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems. A Core Competency is a knowledge, skill or ability that contributes to the successful completion of a task on the job. P a g e 16 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t