Scottish Borders Third Sector Interface Community Planning Improvement Programme

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1 Scottish Interface Planning Improvement Programme IMPROVEMENT PLAN FEBRUARY update 1. COMMUNICATION Improvement Lead Implications 1.1 Increase awareness understing of the Planning Process the role of the TSI, promote the Engagement Framework Design implement awarenessraising programme/ materials which will inform the audience about the functions of the TSI, priorities for the Scottish. These will be adapted for targeted groups. Materials August Presentation other promotional materials developed produced. Newsletter articles produced published. The has a greater understing of the TSI, its structure function in relation to community planning. BTSP leaflet produced Nov 15 BTSP Conference Report in Newsletters Feb 16 BTSP website reviewed improved New website up running further development required. To be addressed at next meeting Deliver TSI/ presentation at range of events organised by TSI/others. Use continual evaluation to adjust information to meet needs of our audiences Host conference regarding the impact of the Empowerment Bill, including proposed changes to community planning Impact increased by effective evaluation Conference overheads From July 22 August Series of presentations delivered across the to a range of audiences evaluated Conference delivered evaluated The understs community planning, their place within the process the changes delivered through the Empowerment Bill. Reorganised to 21 Nov 15 Conference delivered 21/11/15 evaluated 23/11/15.

2 1.1.4 Work with to ensure the understs public procurement policy, particularly with respect to adding value for community benefit. Work with Future Services Reform Benefit Group. June Number of Organisations informed. organisations engaged in tendering for public contracts/subcontracting. Increased awareness within of how procurement policy can add value to communities BTSP working with partners on developing surgeries around community benefits. BTSP sending out tenders from local authorities etc for third sector. Working with Benefit officer to help shape potential community benefits on local authority contracts, building examples of good practice for local authority 1.2 Raise awareness within of the breadth of activity in relation to Reducing Inequalities, Economy Low Carbon Future Services Reform Raise awareness of organisations having an impact on the priorities for the Scottish, including their locality, focus, remit outcomes but should be contained within budgets Risk lack of engagement from organisations Database of organisations active in respect of priorities is developed, maintained distributed appropriately Greater awareness understing between Partners leading to potential for joint programmes of targeted work with focus on agreed priority outcomes Priorities: Reducing inequalities Growing our economy maximising the impact of the low carbon agenda Future services reform Risk lack of engagement from Partners

3 1.3 Develop a / communication strategy which will engage inform stakeholders Deliver information session to increase partners awareness of TSI Information session delivered evaluated Partners awareness understing of TSI is increased Build on the Draft Induction Guide for Board Members developed by the Improvement Service to enhance information from the for the TSI Plan. November Induction information produced; Information sessions delivered Wider stakeholders have increased awareness understing of TSI/ Draft Induction Guide for Board Members circulated to wider responses submitted. Awaiting on the final Induction Guide for Board members Put in place a Communications Protocol which will support robust two-way communication between Develop agree the / Communication Strategy which will support the Engagement Framework. Risk - Perceived duplication February March Creation distribution of stard reporting template to all partners attending reporting on delivery team meetings Communication Strategy agreed implemented aligned with Engagement Framework Accessible, meaningful, timely, accurate data communication between are established to ensure improved communications. As Template on BTSP website along with list of representatives. s of meetings to be on the site as well. Engagement Framework circulated to wider. BTSP represents the third sector on the Engagement Strategic Group

4 1.3.5 Establish the necessary data management security procedures for maintaining stakeholder information communications data. May Procedures established agreed Trust with respect to data sharing between parties is strengthened through effective use of data security agreed protocols This has not been achieved due to national issues with the sector database MILO Use of current data will be used to develop integration across all priority themes. June Information resource created in use by Partners wider All Partners stakeholders have improved access to information 2. REPRESENTATION Improvement Lead Implications Develop a Terms of Reference for Representation on working groups. 2.1 Ensure correct representation, engagement participation of the TSI/ on the various Theme Groups/working groups Establish publish a shared calendar of meetings events for / community engagement. Information resource currently being reviewed Calendar maintained published is better able to feed in relevant information in time for its consideration when decisions are being Terms of reference completed Template BTSP website along with list of representatives. made by. updated

5 2.1.2 Continue to liaise with the Forum to identify individuals with appropriate knowledge skills base to represent the interests of the at specific Theme/working groups. Terms of Reference reviewed/agreed Establish a formal agreed framework for 2-way communications re involvement in groups methods for its management Risk: Representatives attending meetings fail to feed back; Staff/travel cost implications for third sector organisations involved; to ensure all representatives give feedback that this is communicated to the wider through effective networks Representatives identified by TSI proved by Forum, notified to Manager. Terms of Reference for Forum representatives agreed including mechanism for any training/induction. 2-Way communication process set up working effectively is consistently informed of the processes, joint planning opportunities decision making processes, vice versa. 2.2 Work with Partners to ensure involvement in the design of local service delivery, including supporting the wider third sector to effectively participate in support new initiatives e.g. Scottish Council Localities approach to improvement in services Support the development of the Locality Framework across each of the 5 localities which includes development of Local Action Plans June/July on-going as introduced Information provided on local community facilities services. Evidence of BTSP involvement as key Stakeholder link to engagement of wider third sector/community in Local Action Plans/Local Outcome Improvement Plans. have better information understing of community assets Local communities/third sector are more involved in service delivery improvement. This has now been superseded by the Empowerment Act Local Outcome Improvement Plans. Awaiting further information from. Continued awareness of Empowerment Act following on from Conference in November.

6 2.2.2 Identify engage champion (SBC Elected Member) for inclusion in all communication. SBC (Elected Members) June The ' Champion' is a pivotal resource in terms of communications promotion of the to vice versa Role of as an important stakeholder is recognised promoted by Champion. 2.3 Work with to raise awareness of the Engagement Framework promote its use Support an awareness campaign to alert the wider community of the new Framework document Newsletters Website info Online Events presentations /local communities are more able to engage with public policy development Support local communities/third sector to review local Action Plans at Area Forums share their own plans Attendance by wider community at Area Forum meetings Increased partnership working Local democracy strengthened, activity is better co-ordinated Promote dates in newsletters

7 3. ACCOUNTABILITY Improvement Lead Implications 3.1 Develop a targeted approach to gathering evidence of the impact of the third sector based on local dem Identify collect evidence of impact of the upon priorities. Demonstrate value of the contribution the sector brings Communicate evidence of the impact of organisations with Partners Common template to facilitate impact reporting October Information collated Information disseminated Improved understing of the diverse invaluable impact of the Opportunities for targeted partnership working between partners organisations are increased. TSI Evaluation will influence this outcome. Link to Work with Partners to review the governance accountability arrangements of the TSI in accordance with national compliance. Ensure these are effective clearly communicated to the Raise awareness of proposed changes promote engagement in consultation Empowerment Act will potentially have significant resource impact cost March (as per Empowerment The implications of the Empowerment Act upon governance are communicated implications guidance) consulted upon Review of governance 2013 arrangements per Audit Scotl Action Plan impact of Empowerment Act with March Governance arrangements reviewed approved Clearer understing across the with respect to governance accountability of the, following the changes imposed by the Empowerment Act

8 3.3 All partners should be pro-active in submitting reports to the Board for update, decision /or information on achieving outcomes Report on 3-4 key actions that each partner is undertaking to deliver some/all the 3 priorities of the Common template to facilitate reporting for the August Outcomes-focussed 1 page highlight reports provided to Strategic Board circulated to Partners/stakeholders Deeper understing by all partners of what each Partner offers Improved awareness of as to how they can work in partnership through Awaiting update from Reports provided to on the effects implications of changes in national local policy on the in the (e.g. H&SC Integration, Universal Credit, Welfare Reform) February Reports provided has greater understing of how changes can impact on the Reports provided Reducing Inequalities Social Isolation / Social Transport Welfare Reform