Employee Information. Performance Goals

Transcription

1 2012 Performance Management Form for Edward Jackson Employee Information Performance Goals First Name: Edward Last Name: Jackson Job Title: KINC Software Packaging Eng Hire Date: 07/27/2010 Supervisor: Patrick M Della Peruta Department: KI Desktop Engineering Business Unit: Kaplan Inc Location: Orlando - Ingenuity Use the S.M.A.R.T.goal-setting process to establish goals and objectives for This process helps ensure that both supervisors and staff members share the same understanding and clarity on goals set during the performance management cycle. A goal is a specific statement about a desired outcome with one or more specific objectives that define in precise terms what is to be accomplished within a designated time frame. A goal may be performance-related, developmental, a special project, or some combination. Setting S.M.A.R.T. Goals: Goals should describe accomplishments, not activities. The S.M.A.R.T. acronym means: S = Specific M = Measurable A = Aligned R = Results Oriented T = Timely Complete the following checklist for each goal to be sure that you are creating S.M.A.R.T. goals: Specific Can you describe the details? Measureable Can you measure it? Aligned Is it consistent with Kaplan priorities? Results Oriented Does this goal help achieve financial performance, further student outcomes or set up the company for future growth? Timely Have you set a time limit? 1.1 General Packaging. Goal Description: Continue to reduce time for general packaging. Eddie does an outstanding job with packaging. He almost always delivers ahead of his deadline with quality work. Start Date: 01/01/2012 Due Date: 12/31/2012 Status: On Track I have met this year's goal of reducing the amount of time it takes to create a package, thus increasing package creation output. I will continue to work on improving the design and implementation process Performance Management Form for Edward Jackson Page 1 of 7

2 1.2 Teamwork Goal Description: Increasing teamwork between the teams and sites, reaching out through , phone calls, and instant messages. Eddie is a great team member. He works extremely well with not only his immediate team but with everyone within technology. Start Date: 01/01/2012 Due Date: 12/31/2012 Status: On Track I have continued to build relationships with my team members as well as employees from other teams. I include them on a monthly I send out with my package updates. I receive many great s regarding the updates. 1.3 Testing for the Windows Operating System, Windows 8. Goal Description: I would like to begin testing company applications and just general Windows 8 usage. Manager Rating: Not Applicable/Too New To Rate Start Date: 01/01/2013 Due Date: 12/31/2013 Employee Rating: Not Applicable/Too New To Rate Status: Not Started Competencies During the Annual Assessment phase, the employee and manager will assess against each of the competencies and provide comments to support their ratings. The Writing Assistant can be used to review sample descriptions that will help to formulate supporting comments. * Analysis * Analysis Behavior Statements Applies financial knowledge to business risks/opportunities Demonstrates proficiency in fundamental financial and business concepts Gains insight from business experience Understands business interrelationships/how things work together Uses financial analysis to deliver results Manager Rating: Not Applicable/Too New To Rate Employee Rating: Not Applicable/Too New To Rate 2012 Performance Management Form for Edward Jackson Page 2 of 7

3 * Change Agent * Change Agent Behavior Statements Adjusts priorities to changing situations Demonstrates organizational agility and versatility Embraces innovation Manages others through change Participates in and drives change in the organization Over the past year, there has been changes within the company, technology shifts, as well as emergency packaging requests, all of which I was able to handle quickly and professionally, exceeding company expectations and receiving instant messengers and s of thanks from my fellow co-workers. * Communication * Communication Behavior Statements Articulates a clear and compelling message Communicates assertively and with confidence Facilitates effective meetings Influences, persuades and negotiates effectively Listens and inquires (vs. advocates) Eddie does a fantastic job in communicating with his team members and managers on the status of his work. Eddie responds quickly inquiries and is always available. I have consistently provided clear and concise communication to my managers, my team members, and other employees that I have come in contact with. My motto is swifter, higher, stronger, and I aim to live up to it. * Leadership * Leadership Behavior Statements Builds a strong team with clear roles for team members Builds trust with internal and external customers Communicates personal and business perspective and values Demonstrates passion and enthusiasm Establishes vision and manages goals to fulfill it Inspires others to see the vision and their part in it Edward represents the organization with the utmost professionalism. He can always be relied upon to adhere to and promote organizational policies and standards in dealing with customers and others both in and outside the organization. He is always supportive of management decisions and encourages others to follow his example. It would be an understatement to say how much I love my job. This is important because as I interact with other Kaplan staff, they can see it. Being positive goes a long way in building a good work environment; and that's who I am, and what I try to project to all people when I interact with them directly, through , or through instant messenger Performance Management Form for Edward Jackson Page 3 of 7

4 * Problem Solving and Execution * Problem Solving and Execution Behavior Statements Establishes standards and measurements Holds self accountable for problems in own area of control Manages risks Plans and executes projects effectively Sets priorities Eddie does a fantastic job of handing his daily work and coming up with creative solutions. He always handles last minute requests without issue and goes above and beyond what is required. I have held myself 100% accountable for my daily work, projects, and communications delivered to the enterprise. I use the Magic ticketing system, spreadsheets and SharePoint to document all the work I do, how I do it, and to manage all my packaging projects. At any given time, anyone can easily checkup on a project that I am working on. Customer Focus Customer Focus Behavior Statements Assumes responsibility for solving customer problems Builds customer confidence Ensures commitments to customers are met Is committed to increasing customer satisfaction Is knowledgeable about products and services Is responsive to internal customers Solicits opinions and ideas from customers Edward has outstanding product knowledge and can fluently explain features, benefits and technical issues. He can answer customer questions about products and services and is willing to help co-workers with his knowledge. I pride myself with staying up to date in technology and have continued educating myself this year by obtaining the Windows 7 certification, already started using Server 8 and Windows 8, as well as daily review of sites like computerworld.com, networkworld.com, and mcpmag.com. I am very customer focused and always update the customer when I am beginning their project, I update them on how things are going with their project throughout the process, and then a final when their project is complete. I have received quite a bit of feedback from the customer (as well as from my manager), saying how well I did. This is always great to hear! 2012 Performance Management Form for Edward Jackson Page 4 of 7

5 Results Focus Results Focus Behavior Statements Accepts accountability Overcomes obstacles Prioritizes tasks Sets challenging goals Targets and achieves results Eddie consistently produces outstanding results. I love challenges. They are really the best part of my job. Yes, my job is hard. Yes, my job is challenging. But, it's also the best job I've ever had. I roll with the punches. I don't let anything get me down...and I don't assume that there isn't anything I can't do. Teamwork Teamwork Behavior Statements Helps team leader to meet goals Knows when to take a leadership role and when to follow Listens to others and values opinions Meets all team deadlines and responsibilities Welcomes newcomers and promotes a team atmosphere I've been asked on several occasions to assist with other team member projects or work, and have always been available, and will continue to be available even during off-time. I also make sure all my deadlines and timelines are met within my work and projects. Development Goals Use this section to describe development goals. 1.8 LANDesk training Development Goal : LANDesk training Start Date : 01/01/2012 End Date : 12/31/2012 Goal Description : Continue LANDesk training under Jonathan Abramson Status : On Track 2012 Performance Management Form for Edward Jackson Page 5 of 7

6 1.9 Windows 7 Certification Development Goal : Windows 7 Certification Goal Description : Get Windows 7 Certified Status : Completed Start Date : 01/01/2012 End Date : 12/31/ Citrix Training Development Goal : Citrix Training Start Date : 01/01/2013 End Date : 12/31/2013 Goal Description : Begin some Citrix training if we are to go to thinclient Status : Not Started 1.11 Server 2008 Training Development Goal : Server 2008 Training Start Date : 12/01/2013 End Date : 12/31/2013 Goal Description : Continue training under Server 2008 Status : On Track Overall Section Comments Summary Use this section to summarize the employee's performance during the review period. Final Rating: Meets and Exceeds Some/Outstanding System-Generated Rating: Meets and Exceeds Some/Outstanding Rating Weights Performance Goals 4.5 / % General Packaging Outstanding Teamwork Meets & Exceeds Some Testing for the Windows Operating System, Windows 8. Not Applicable/Too New To Rate Competencies 4.4 / % * Analysis Not Applicable/Too New To Rate * Change Agent Outstanding * Communication Meets & Exceeds Some * Leadership Meets & Exceeds Some * Problem Solving and Execution Outstanding Customer Focus Meets & Exceeds Some Results Focus Outstanding Teamwork Meets & Exceeds Some 2012 Performance Management Form for Edward Jackson Page 6 of 7

7 Signature Note to Employee: Providing your electronic signature will serve to acknowledge that you have received performance feedback from your manager. It does not indicate that you agree with all of the ratings and/or comments provided by your manager. If you wish to document your reactions to those comments and ratings, either positive or negative, you may use the comments section to do so. Employee: 01/23/2013 Edward Jackson Manager: Patrick M Della Peruta Overall Assessment Comments 2012 Performance Management Form for Edward Jackson Page 7 of 7