September 13, :00 a.m. EDT Our thanks to today s sponsor:

Transcription

1 September 13, :00 a.m. EDT Our thanks to today s sponsor:

2 Getting the Right Seat at the Right Table all the Time! Mobilizing Mobility to Advance Workforce Planning

3 WORLDWIDE ERC WEBINAR DISCLAIMER The views, opinions, and information expressed during this webinar are those of the presenter and are not the views or opinions of Worldwide ERC. Worldwide ERC makes no representation or warranty with respect to the webinar or any information or materials presented therein. Users of webinar materials should not rely upon or construe the information or resource materials contained in this webinar as legal or other professional advice and should not act or fail to act based on the information in these materials without seeking the services of a competent legal or other professional.

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7 Jan Eckert Global Mobility Transformation msi global talent solutions Jan is a known thought leader in the Mobility industry for her leading-edge initiatives in linking Global Mobility to Corporate, Business, Human Capital and Talent Management strategies. Her innovative Global Mobility Program designs have led to successful alignments to individual Company s Mission, Values and Culture, Business Plans, Human Capital Needs/Talent Management Requirements, and Individual Career trajectories. Jan joined the world of Global Mobility as Americas Leader supporting the Consulting Services practice at EY, followed by progressive leadership roles at Cap Gemini, Honeywell, and MetLife. She recently joined MSI to support Mobility Transformation. Her role includes mobility consulting, as well as transformation of various phases of client s mobility programs, program alignment and new implementations. She is a certified Leadership Coach (Rutgers University) and a member of the International Coaching Federation (ICF). Jan is Six Sigma Green Belt certified. She is a member of Worldwide ERC, SHRM, and a published author on linking Talent Management and Global Mobility.

8 Getting the Right Seat at the Right Table all the Time! Mobilizing Mobility to Advance Workforce Planning Agenda Mobility Challenges in Today s Global Arena Finetuning Your Mobility Tool Kit - Consulting: Finetuning skills to increase your impact - Leadership Capability: An honest assessment - Technical Excellence: Strategy partner and operations excellence - Partnership Centricity: Forming strong and resilient bonds - Technology Proficiency: Analyses, reporting, data brilliance Securing your Global Mobility Presence - Beginning with the Right Questions - Program Alignment with Your Key Stakeholders - Establishing Your Brand and Value Proposition - Linking Global Mobility to Your Key Stakeholders - A Decision Making Mobility Framework Putting the Pieces Together Q & A

9 Mobility Challenges in Today s Global Arena External Influences Company / Client Voice Customer Experience

10 Finetuning Your Mobility Tool Kit Consulting Capability and Mindset Technical Expert..Problem Solver..Advisor..Business Partner..Relationship Builder Professionalism Presentation and Executive Presence Outstanding Listening Skills Developing Key Relationships Functional Expertise Experts on Your Team Curiosity and Judgment Excellent Oral and Written Communications Know Your Role and Responsibilities Deliver Measurable Outputs

11 Finetuning your Mobility Tool Kit Consulting Questions to Increase Learning and Build Business Relationships Business Priorities What is your #1 Priority for your Business Unit this Fiscal Year? Two Years Out? Five Years? Who makes the final decisions? Unique Qualities What is unique about your business? In relationship to your competitors? What is the cost to you if nothing changes? Mobility How will mobility help you achieve your intended outcomes? What do you perceive as barriers? How will we monitor and measure success?

12 Finetuning Your Mobility Tool Kit Leadership Capability Emotional Intelligence Self- Awareness Self- Regulation Motivation Empathy Social Skill

13 Finetuning your Mobility Tool Kit Technical Excellence Business Leaders Business Decisions Workforce Planning Talent Development Company and Individual taxation Regulatory Compliance Immigration Managing the inherent barriers Talent Move-ability Candidate Selection Governance and Compliance Political Climate GDPR Making the word No the best word they ever heard! But why are all Mobility requests made on a Friday afternoon?...

14 Strategy Partner and Operations Excellence Is your Global Mobility Function in Balance? 80% Strategy Partner At the table with the Business Key partner on Global Workforce Planning Viewed as a Collaborator Capable of Predictive Analyses Established ROI of Mobility 20% Operations Excellence Customer Centricity Technical Excellence Streamlined Administration Functional Team Coordination Technology!

15 Building a 360ᵒ Mobility Team Global Mobility Steering Committee provides Governance Internal Team Benefits Service Partners Payrolls 360ᵒ Global Mobility Finance Technology Procurement Internal Tax Legal

16 Finetuning your Mobility Toolkit Partnership Centricity Define Your Clients Understand Your Customers How do they think about Mobility? What do they think about? How do they think?

17 Finetuning Your Mobility Tool Kit Creating Partnership Centric Opportunities Ask HRBPs to meet with their Business Leaders. Lunch & Learn Meetings for HRBPs Business Leaders as Guest Speakers Design meaningful metrics Client: Key Stakeholders Senior Leadership CHRO Business Leaders Talent Mgmt. OD, L&D Finance Diversity & Inclusion HRBPs Customers: The People You Move Expatriates Project Assignees Business Trippers Short Termers Developmentals Permanent Transfers Domestic Relos Engage with customers on a business basis. Understanding their mindset and the work they do is mission critical. It helps your service partners provide better service.

18 Finetuning Your Mobility Tool Kit Technology Integration Reporting - Metrics Want to increase your credibility? Data, reporting, metric brilliance. Drives talent development, recruitment, retention, leadership pipeline, ROI Reduces administrative time and space. Integrate with HR data. Aggregating data from multiple sources. Data mining is essential. Providing significant and telling data gets you a seat at the table.

19 Securing your Global Mobility Presence Global Mobility Program Alignment with Key Stakeholders Refining Defining Human Capital and Talent Management Goals Company Vision, Mission, Culture, and Values Reviewing Business Strategy and Workforce Planning Designing Aligning

20 Securing your Mobility Presence The right mobility program begins with the right questions: What skills are needed? Why are we mobilizing our talent? What are the business requirements? How critical is the role? How is value assessed? What value does each stakeholder receive? Should all assignments be treated alike? How does value vary over time? What are the assignment costs? How does this impact the business in the short and long term? Focus on Creating Value, increasing Business Results and Talent Development to drive ROI

21 Securing your Global Mobility Presence Global Mobility Program Alignment Company Focus What are the key tenets of your Company s strategic goals? How does the Vision, Mission, Culture and Values influence your Program? Who are the real stakeholders? Human Capital and Talent Management Goals Business Strategy and Workforce Planning Company Vision, Mission, Culture, and Values

22 Securing your Global Mobility Presence Global Mobility Program Alignment Business Focus How does the business drive talent mobility? Who are the critical decision makers? Human Capital and Talent Management Goals Company Vision, Mission, Culture, and Values How does the Global Mobility impact Workforce Planning? How can the business support You? Business Planning Strategy and Workforce Planning

23 Securing your Global Mobility Presence Global Mobility Program Alignment HR/Talent Focus What are the drivers to mobilize talent? How does Global Mobility impact talent decisions? Where do you make the most impact? Human Capital and Talent Management Goals Company Vision, Mission, Culture, and Values How do you secure your seat at the table? Business Strategy and Workforce Planning

24 Linking Global Mobility to Your Key Stakeholders An Example Company Mission Grow Emerging Markets Strengthen Client Experience Increase Shareholder Value Cost Containment Business Goals Train Locals to Increase Market Share Increase Global Projects requiring Ready Resources Cost Containment Human Capital & TM Solidify Leadership Pipeline Talent Development Diversity and Inclusion Cost Containment Global Mobility Brand and Value Proposition Company: Providing international experiences that increase global leadership capabilities to deliver our strategy. Business: Having the best resources where they are needed at the right value/cost ratio to deliver our results. HR and Talent: Offering international opportunities to enable select individuals to develop and demonstrate the global mindset and cultural awareness competencies required for long term success at the Company. Global Mobility Links to Talent Development

25 Securing your Global Mobility Presence A Mobility Framework Business Plan Talent Plan/Selection Mobility Plan Funding ROI Optimized Business and HR determines Skill Need Does Skill Need have Mobility Requirement? Is local resource an Available? Establish Business ROI to drive Talent ROI Review talent pool to identify Best resource against career/ technical fit Candidate Selected Review role In host location. Establish Performance Goals Agree on ROI Determine mobility plan and related policy Short Term Developmental Strategic Technical Expert Project Assignment Permanent Transfer Domestic Relocation Assess each assignment/ move for the value it creates. Evaluate Value/Cost Ratio to determine appropriate Funding Update client/sponsor/ finance throughout lifecycle of mobility plan Manage and measure ROI throughout lifecycle of assignment/ Relocation. Post Assignment/ Relocation Metrics Leadership Coaching Focus on Business Needs and Talent Development to drive ROI

26 Securing your Global Mobility Presence It s All Strategy! Consulting/Advisory Mobility Tool Kit Operational Excellence Consulting Capability Technical Expertise Executive Presence Judgment Leadership Awareness Presentation Ability Partnership Centricity Company, Business, Human Capital and Talent Mindset External and Internal Forces Pulse Advanced Reporting and Predictive Analyses Value/Cost Ratio Analyses ROI Customer Centricity Compliance (Tax, Immigration, Regulatory) Administration Functional Team Coordination Technology (data, analyses) Your Global Mobility Value Statement: Creating a competitive advantage that increases shareholder value

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