Leading Change & Organizational Development

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1 Leading Change & Organizational Development Radisson Blu Portman Hotel, London 13th 23rd October 2014

2 Course overview: Quality Service-leading organizations habitually innovate, adjust quickly to new business conditions, and seize emerging opportunities before competitors do. They perform efficiently today while continuing to explore new sources of value for tomorrow. Such organizations don't just happen; they're created by leaders who understand the importance of change. Leading Change and Organizational Renewal prepares you to lead a nimble organization one that blends best practices, innovation, and evolutionary change. Leading Change and Organizational Development is a significant investment for both you and your organization. Going far beyond the basic transmission of skills and theories, the program provides a unique personal-case working group experience that focuses you and your peers on specific innovation, change, or renewal issues that participants identify before coming to the program. Facilitated by professional trainer, and supported by a groundbreaking curriculum and the latest organizational research, these lessons in the classroom not only give you a fresh perspective on global business, but are intended to provide strategic leadership frameworks that can be implemented successfully within your company. Who should attend? This leadership development program is designed for senior executives in a mix of roles from a wide range of product and service organizations at all stages and sizes. A diverse mix of backgrounds enables you to build on your peers' experience and leave with the best possible toolkit for addressing your challenges. Training objectives Organizational change is a business imperative. With skilled and insightful leadership, senior teams within your organization will not only be able to adapt to changes in the business environment, but will also be positioned to drive innovation for today and tomorrow, and create new opportunities. Through hands-on experience and in-depth analysis of examples drawn from real firms, you and your peers will leave with new perspectives and tangible action plans for leading change in your organizations. Specifically, you will learn to: Develop judgment to make effective decisions about organizational change even when faced with imperfect or insufficient information Embed new ways of doing things within your corporate culture Develop internal communication networks among senior teams, as well as "product championship" skills, to drive your firm's innovative, dynamic capabilities Embrace strategic experimentation and learning without jeopardizing financial stability Analyze disruptive technologies as both threats and opportunities Assess and manage organizational culture, diagnose problems, and implement cultural change Use cutting-edge tools to help evaluate leadership styles and senior-team characteristics and how

3 they affect change Build a shared vision of success around organizational change initiatives Understanding the Roadblocks to Change Course Outlines Why organizations fall victim to past successes; the roots of organizational inertia How performance is impacted by industry standards, dominant designs, technological substitution, and disruptive technologies How technology cycles drive organizational evolution and innovation Building an Organizational Architecture to Encourage Managerial Problem-Solving Understanding the relationship between strategy, culture, and execution Identifying your current cultural challenges and identifying areas for change Developing a culture that values both stability and exploration Configuring an organization to support your strategies, objectives, and vision Developing the right human resource capabilities Crafting the Right Leadership Style Shaping innovation, learning, and change by cultivating your leadership style and behavior Understanding which levers can shape organizational capabilities and how to use them Juggling contradictory pressures Inspiring your senior team to effectively manage change Innovation through Strategy and Execution Identifying the processes that create successful innovations Working with managers to tailor their strategies for a dynamic business world Becoming an Ambidextrous Organization Aligning structure and management approach to the challenge at hand Managing for short-term efficiency by emphasizing stability and control Spurring long-term innovation through risk-taking and experimentation Winning Through Innovation: The Senior Team's Role Creating highly differentiated units within an integrated organization Succeeding through a clearly articulated common vision, careful team composition, and the right system of rewards Sourcing Knowledge through Open Innovation Managing technological change in firms and communities through distributed innovation systems Capitalizing on the emergence of open source software and collective intelligence for

4 innovative product development Finding and incorporating knowledge from outside the organization for greater business applications Designing Service Excellence Refining your organization's approach to designing, managing, and improving service experiences Leading service innovation from the multiple perspectives of customers, employees, and owners Delivering on customer promises while creating value for broader stakeholders Take it home, make it work: Knowledge Seekers UK customization will benefit you through: Practical exercises and discussion sessions from your own corporate environment Pre-course work-book review We shall keep in touch with participants and follow up after attending the program to monitor progress throughout Personalized Learning Exercises Before arriving on course venue, you will complete registration form related to your organization & individual management strategy. Gaining a holistic understanding of your leadership challenges will enable you to assess your organization strengths and weaknesses, identify issues that require attention, and develop a personalized action plan. You will return to your firm ready to implement a plan that improves your organization's performance approach and your effectiveness as a leader. We try to make sure that we meet your needs and achieve your expectations on both personal career and organizational goals levels. Participants work in small groups on a specific project relevant to an organizational challenge they face. This intensive project is facilitated by the trainer with the objective of providing participants with the judgment and analytical tools they can bring back to their companies to address their most complex organizational issues. As part of this effort, participants receive the Leading Change and Organizational development program materials developed to help you extend and apply your on-campus learning directly to your firm's situation. Featuring faculty presentations, video case studies, animated frameworks, hands-on exercises, and a facilitator's guide to reinforce individualized learning, this take-away tool brings key concepts to life and provides an essential resource as you embark on your own change initiatives.

5 Course Details Course Title: Course Duration: Pre- Schedule: Timings: Fees per participant VAT included: Venue: Course fees Include: Leading Change & Organizational Development 10 days 13th 23rd October :30 AM 01:30 PM 5, GBP Radisson Blu Portman Hotel- London Documentation & handout+ USB Memory Assessment and follow up after course Completion Certificates Refreshments Pick up from & into Airports Discount applies for 2 or more participants from same organization Quality performance guaranteed by: