BH Client Guide V3 2018

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1 BH Client Guide V3 2018

2 CONTENTS 1 Glossary P3 2 Login P4 3 Requisition Grid P5 4 Grid Navigation P6 5 Personal Grid Setup P7 6 Adding a Requisition P8 7 Releasing a Requisition P9 8 Viewing a Requisition P10 9 Q & A P11 10 Candidate Submission P12 11 Submitting a Candidate in Bullhorn P13 11 Candidate Status Movement P14 12 Candidate Status P15 13 Adding a Comment P16 14 Candidate Status Count P17 15 Search Function P18 16 Alerts P19 17 Vendor Experience P

3 3 1. Glossary R E Q U I S I T I O N / J O B O R D E R ( J O ) S T A T U S Open Filled Not Filled Completed Cancelled Pending Release This is a JO that has been released to the vendors and ready to accept candidates This is a JO that has been closed and has been filled by a vendor This is a JO that has been closed and that was not filled by a vendor This is a JO that was a filled position that has now ended This is a JO that has been cancelled This is a JO that has been created but not released to the Vendor Network R E Q U I S I T I O N G R I D C O L U M N S Priority Proactive Can Submit Favorite Status Stage Requisition Id Requisition # Customer Ref No Title Customer Location Duration Projected Start Date Projected End Date No of Positions C2C Rate Remaining Positions No. Of. Submissions Avg C2C Rate Release Date Client Name Position Type Requisition Type Spend Amount Project OT Method OT Rate Job Shift Shift Start Time Shift End Time Department Category Background Check Drug Screen Phone Report To Auto Release Candidate Submit Limit # of Active Submissions Create Date High Priority the red exclamation denotes a high priority requisition The blue P lets the suppliers know that this is a proactive requisition. (note: this will create a notification) The green checkmark denotes that the requisition is currently accepting candidate submittals, a red X denotes that the requisition is NOT accepting candidate submittals By clicking the yellow star, this will highlight the requisition, so you can sort by your favorites ilabor360 JO Status of the requisition (see above) Status of the JO pushed from client system Unique ilabor360 system ID for the requisition Client requisition reference number What the client uses on their backend to identify the Req Job title from Client system The Client s end Customer ( They may not choose to share this information) City, state, zip from Client Based on the start & end date in the requisition, this is rounded to the nearest month Projected Start Date for the Consultant Projected End Date for the Consultant Number of original openings Corp to Corp rate Number of openings left after both vendor and internal Client fills Number of candidate submissions An average of the submitted candidate rates from all vendors Date the requisition was released to the vendor network This is the Client that you are receiving orders for The type of role the contractor will be working as The identifier that ilabor360 uses to show it is a selective (closed network) position (Not typically used) (Not typically used) (Not typically used) What rate the Client is willing to pay C2C for Overtime Hours Work shift the consultant is expected to work What time the consultant is expected to begin work What time the consultant is expected to begin work What Department in the Client s company is searching for this position what field the position is in Is a background check required Is a drug screen required The contacts direct phone number Wo the consultant will report to ( not commonly used) Was the job released manually or automatically How many candidates the Client is willing to look at Active submission on the requisition, omitting all rejected candidates The Date the Requisition created

4 2. Logging in 01 Client Log In a. You will log in to Bullhorn as usual. We use a single log on system to get to ilabor360 so no need for any other log in but your normal Bullhorn log in. You can navigate back to Bullhorn at any stage without having to log off ilabor360 (click Overview).. 4

5 3.Requisition Grid 02 Requisition Management Grid From here you will be able to navigate and view all of the requisitions (Job Orders) that have been released that you have permission to see. a. Main navigation bar can be expanded by clicking here b. You can set the page size of the grid and scroll through the pages by selecting these tools (note: by clicking the save button your settings will be set for the next time you login). 5

6 4. Grid Navigation a. Each column within the grid can be sorted top-2-bottom or bottom-2-top by clicking the up and down arrows b. Each column within the grid can be searched to filter the results. If you hit save after a search you will have to clear filters. a. Q & A where a vendor can ask a question on the Req b. Favorites by clicking the yellow star, this will highlight the requisition so you can sort by your favorites c. Active Submissions the green checkmark denotes that the requisition is currently accepting candidate submittals, a red X denotes that the requisition is NOT accepting candidate submittals d. Proactive the blue P lets the suppliers know that this is a proactive requisition. (note: this will create a notification) e. High Priority the red exclamation denotes a high priority requisition (note: this will create a notification) 6

7 5. Personal Grid Setup Adding or removing items to your Personal Grid View a. You can edit the Requisition Grid View by clicking the Columns button b. Here you can select what columns are shown in the grid Note: please refer to the glossary at the start of the guide. a. All changes to the grid setup can be saved here You can also customize the Candidate Submission List Grid the same way 7

8 6. Adding a Requisition a. To add a requisition into ilabor360, click on the Requisition in Bullhorn. To push to ilabor360 click the ilabor360 tab. b. ilabor360 will load within Bullhorn and auto populate the fields. This is where you can triage your Requisition. Once this is completed click Save. 8

9 7. Releasing a Requisition If you have permissions this is what releasing a req will look like, if you do not your administrator will do it for you. a. Once you add the requisition a Pop Up will ask if you would like to release this requisition to your Vendors. You can release now by saying Yes or release later by clicking No * Note Not all users have the authority to release requisitions. b. When releasing you can choose the distribution List that you would like to send this Requisition to. Also you can select individual Vendors if you choose by clicking and unclicking. Then click release. *Vendors will receive an notification that you have released a Requisition to them in ilabor360. They will login to ilabor360 and submit their candidates at that time. 9

10 8. Viewing a Requisition a. By selecting a requisition in the grid (background turns blue), you can view the details by clicking the View button ( Or you can click the hyperlinked information and the requisition will popup as well. ) 10

11 9. Q & A Vendors can now ask question on a Requisition prior to submitting a candidate. Click on the? to answer or view the questions on that Req.?? No questions have been asked Questions have been asked and waiting a response from the client? Questions have been asked they have responses ANSWERING A QUESTION Once you click the? A new window will appear. Here you can answer and view previous questions on that Req. To Reply. Click Edit Response. Type your Response. Only the Vendor that asked the Question & their Company will see the response. 11 You can view previous? on that Req by scrolling down. You can edit any answer at anytime by clicking the Edit Response button and Publishing. All Vendor Companies that were released that Requisition will be able to see the response.

12 10. Candidate Submission When a candidate is submitted to your Requisition you will receive a notification. Click on the ilabor360 tab in Bullhorn to review the candidate. a. By selecting a requisition in the grid (background turns blue), scroll down to the Candidate Submission List. a. By selecting a requisition in the grid (background turns blue), this will show both summary, as well as detailed information about the candidates that have been submitted by the vendors. The Coverage Summary section is an easy way to glance at a requisition and look at which stage all the candidates are at in the process. Rejected candidates will be removed from the active submissions. 12

13 11. Submitting a Candidate to BH a. By selecting the candidate in the Candidate Submission Grid (background turns blue), You will be able to submit the Candidate by clicking the Select Action drop down and choosing, Submit to Bullhorn. b. A Successful Submission will appear c. You will continue to update the Candidate status in Bullhorn as you currently do. ilabor has enabled Smart Technology to identify when duplicate Candidates are possible in Bullhorn. If there is a duplicate in Bullhorn it will Flag it at that time. a. You can push as a New Candidate Profile. b. You can Push and Link the Candidates Profiles. 13

14 12. Candidate Status Movement Moving candidates through the proper channels is essential to keep vendor interest in your roles. Once you push a candidate to Bullhorn from ilabor360 you will update the candidate in Bullhorn. a. If you want to Reject a Candidate, highlight the Candidate, and Go to Select Action select Rejected. b. A Popup will appear. Select technical Yes/No to show the Rejection reason lists and click save, this will remove the candidate from active submissions and notify the vendor. 14

15 13. Candidate Status Vendor notifications for Candidate Status Changes * These are samples, they may vary across different clients Candidate Rejected If a candidate is rejected, Vendor will receive an notification for Candidate Status Change and reason for rejection Client Submittal Candidate has been submitted to ilabor360 client End-Client Submittal Candidate has been submitted to the end-client Pending Interview Candidate may be scheduled for an interview (Client) Accepted Candidate Candidate has been accepted by the Client for the requisition (Vendor) Accepted Candidate Vendor has accepted offer on behalf of candidate Candidate Submission Status Flow: Submitted Vendor submitted the candidate to a requisition Rejected Client rejected candidate for technical/non-technical reason Submitted to Client Candidate may be considered for the requisition position Internal Submittal Candidate is ready to be submitted to end-client External Submittal Candidate has been submitted to end-client Interview Candidate may be scheduled for interview with end client Offer Candidate has been accepted by Client for the requisition position Placed Vendor has accepted offer on behalf of candidate *Clients may have additional statuses that are not covered by the above. 15

16 14. Adding a Comment One of the most powerful tools in ilabor360 is the Add a Comments feature. This allows the Client and the Vendors to communicate regarding a Candidate that has been submitted to a Requisition Make Sure you can see the comments icon in your Grid Click Save to save the comments icon in the grid. 02 If you cannot see click on the Column button 03 Click on the Comments Box STEP 1 ADD A COMMENT 01 Click on the Comments Icon. 02 Add your comments in the popup at the bottom regarding the candidate and Click Save. You will receive an every time a comment is added. 16

17 15. Candidate Status Count Knowing Requisition and Candidate Metrics are important for understanding Coverage of your Requisitions and how vendors are participating while submitting candidates and the quality of those candidates. You can view this in the Candidate Status Count. a. From the bottom of the main requisition page, the candidate status counts can be viewed, selecting the hyperlink will take you to the search page showing the results for the status selected. 17

18 16. Search Function a. The search page can be further used to drill down into any Requisition or Candidate Submission or Candidate record. Any combination of search criteria can be used in the search fields. 18

19 17. Alerts a. For all activities that happen within ilabor360, an alert is created in the Requisition dashboard. Clicking the hyperlink will take you straight to the record. b. The different alert icons will help you see if the alert is for a candidate record or a requisition record. c. You can clear alerts by selecting the x. 19

20 Vendor Experience

21 18. Vendor Adding a Candidate 01 Highlight the Requisitions that you are interested in Submitting to, Click View 02 Click the Green Plus Symbol a. Your candidate List will Appear b. If your candidate is not in the grid, please Create a new Candidate Record & Profile. You will NOT be able to submit a candidate without both a Candidate Record & Profile. Click the + to add your candidate. 21

22 18. Vendor Adding a Candidate From the Candidate Screen There is a new button Parse Resume Parse Resume, Click on Parse Resume, Upload Candidate Resume. Complete the Candidate Information screen, click the SAVE button. A green pop-up appears Successful. And Asks if you would like to continue adding the candidate, click Yes. 03 Create the Profile and Save. *Once the candidate record has been created go to the Requisitions Management screen to submit the candidate. 22

23 18. Vendor Submitting a Candidate First create your Candidate Record and Candidate Profile. Vendor can submit candidate while viewing the requisition details by clicking on the CANDIDATE icon OR submit the candidate directly from the requisition list by clicking on the requisition line and then clicking on the CANDIDATE icon. Click on the CANDIDATE icon Select from the list of previously created candidates OR create a new candidate record Click the View Button Highlight the Requisition that you would like to submit to. STEP 1 Choose from a created candidate OR create a new candidate record Highlight Candidate from Grid 1. Select from the Candidate List: Click on candidate line, scroll down to select desired profile. Choose Desired Profile 23 STEP 2 Add Submittal Details If resume was already uploaded when the candidate was created no need to upload resume again. If resume was not previously uploaded, upload now along with Compliance Form, if required. Vendor can enter submission notes if desired and enter candidate pay rate (amount paid to supplier). Screen shows requisition projected start/end date. Click the SAVE button. Pop-up note appears Candidate Submitted Successfully