BUSINESS CASE BODY OF KNOWLEDGE

Transcription

1 A Guide to the BUSINESS CASE BODY OF KNOWLEDGE BCBOK GUIDE, Version 1.0

2 Business Case Institute (BCI ) The Business Case Institute (BCI ) is an independent professional association, which strives to serve the growing need on the business cases competencies for professionals working in a wide range of management roles and industries particularly where investment decisions take place. BCI will help our Association Members to leverage their knowledge, foster their contacts worldwide and enhance their professional performance to better succeed. BCI vision is to be the leader institute worldwide for business case practices. BCI mission is creating value through scientific management. BCI seeks to develop and disseminate effective business case practices throughout organisations based on scientific management in order to create continuous value to stakeholders. The Purpose of the BCBOK Guide: A Guide to the Business Case Body of Knowledge The BCBOK Guide aims to help organisations evaluate the impact of their investment management decisions to create value and economic sustainability through scientific management processes. The BCBOK contains the standard, generally recognised as a good practice for business cases. The Business Case Body of Knowledge is a methodology composed by a set of knowledge, skills, tools and techniques which, when appropriately applied at any given time, enhances the chances of a successful management decision towards a project investment. BCBOK Guide Authors: Leandro Pereira, Ph.D PMP (2015) Cláudia Teixeira, MSc (2015) ISBN: Published by: Business Case Institute Address: Kemp House, , City Road London EC1V 2NX, United Kingdom Phone: info@businesscaseinstitute.org Website: Business Case Institute, Inc. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher. 2

3 Business Case Institute A Guide to the Business Case Body of Knowledge BCBOK Guide Version 1.0 3

4 Contents 1. Introduction Contemporary Challenges in Management Globalisation Technological Innovation ("Techonomy") Planned Obsolescence Social Networks Sustainability Organisational Regeneration Competitive Advantage of Innovation eroi: Economic Return on Investment Benefits Dimension Primitive and Instantiated Benefits sroi: Social Return on Investment What is social value and the purpose of SROI? S-Pereira ROI Model What is a Business Case? Business Case in the Organisational Context A Manager s Mission Budgeting Process Current Issue The Budget Based on the Capital Available Future Budget Based on the Value Proposals Business Case in the CAPEX life cycle Portfolio Priorisation Business Analysis and Project Management Benefits Tracking Business Case Office Responsibility Matrix Scientific Management Principle Business Research Business Research Methods Business Case Framework Project Request Project Request: Inputs Project Request: Tools & Techniques Project Request: Outputs

5 5.2. Strategic Alignment Strategic Alignment: Inputs Strategic Alignment: Tools & Techniques Strategic Alignment: Outputs Benefits Estimation Benefits Estimation: Inputs Benefits Estimation: Tools & Techniques Benefits Estimation: Outputs Costs Estimation Costs Estimation: Inputs Costs Estimation: Tools & Techniques Costs Estimation: Outputs Economic Evaluation Economic Evaluation: Inputs Economic Evaluation: Tools & Techniques Economic Evaluation: Outputs Context Readiness Context Readiness: Inputs Context Readiness: Tools & Techniques Context Readiness: Outputs Decision Making Decision Making: Inputs Decision Making: Tools & Techniques Decision Making: Outputs Benefits Measurement Benefits Measurement: Inputs Benefits Measurement: Tools & Techniques Benefits Measurement: Outputs Benefits Measurement: further considerations Statistics Independency in the Analysis of Cross-Effects Control Group Core & Soft Skills Problem-Solving Skills Ability to Question and to Be Curious Analytical Thinking Decision-Making Ability Business Case Institute A Guide to the Business Case Body of Knowledge BCBOK Guide Version 1.0 5

6 Continuous Learning Negotiation and Persuasion Fairness and Integrity Soft Skills Communication Organisation Leadership Initiative and Persistence Technical Skills Domain in Financial Area Ability to Manage Information Ability to Assess Risks Ability to Manage Value Appendix The Ground Theory Rules for Business Cases Questionnaires Examples Glossary References