Competency Questionnaire Team Leader, Auckland Station

Transcription

1 Competency Questionnaire Team Leader, Auckland Station This Competency Questionnaire seeks information from you on a number of the Competencies as set out in the Position Description. You will need both questions for each competency. We are looking for complete behavioural examples. When you give your example make sure you describe in full the situation and what you did. It may assist you to think about situations in which you believe you have contributed significantly to achieving a good outcome. A specific example contains the Situation/Task, the Action that you took, and the end Result of that action. An example for the Competency Building effective teams Question: Situation/Task Action Result Describe a time you had to build a new team. In 2013 I was appointed to a position that required me to lead a new team (describe the situation) I went about building the team by (describe what you did). The end result of this was that the team understood their common goal and worked closely together enabling the organisation to (describe the result). 1

2 Competency: Drives Engagement Creating a climate where people are motivated to do their best and to help the organisation achieve its objectives. Knows what motivates people Considers motivators when aligning goals Empowers others Makes people feel their contributions matter Invites input from others Give us an example that illustrates how you appeal to very different people when managing work or a project? Tell us about a time when you had to energize a group of disengaged people, what did you do? 2

3 Competency: Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences Is effective with a variety of communication of communication methods Listens attentively and actively Adapts approach to the audience Provides timely helpful information Encourages expression of ideas and opinions 1. Tell us about a time when you had to communicate the same message to different audiences and had to vary your style for each? 2. Tell us about a time an issue was raised with a staff member and communication turned out to be the issue, how did you recognise this and what did you do to resolve the issue? 3

4 Competency: Situational Adaptability Adapting approach and demeanor in real time to match the shifting demands of different situations. Picks up on situation cues and adjusts in the moment Readily adapts personal, interpersonal, and leadership behaviour Understands that different situations may call for different approaches Can act differently depending on the circumstances 1. Tell us about a time when your role in your team/group wasn t effective, what did you do in order to achieve your desired outcome? 2. Working with people from diverse backgrounds can be challenging. Tell us about a time when you faced a significant challenge working with others and how you approached the situation. 4

5 Competency: Directs work Providing direction, delegating and removing obstacles to get work done. Provides clear direction and accountabilities Delegates and distributes assignments and decisions appropriately Monitors progress by maintaining dialogue on work and results Provides appropriate guidance and direction based on people s capabilities Intervenes as needed to remove obstacles 1. Tell us how you set goals and objectives for our team. 2. Give us an example of how you divided up elements of a project or assignment for others to work on. 5

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