CILT Success for PaLS Staff

Transcription

1 BSO Business Matters June 2017 Page 1 J u n e CILT Success for PaLS Staff Many congratulaons to our recently professionally qualified BSO PaLS Logiscs staff, namely Fionnuala Murphy, Lawrence Watson, Ciaran McGivern, Neill Robinson, Ruth Brown, and Arthur Armstrong. They have all passed with disncon, a gruelling and intensive course of study which has resulted in them being accredited with the CILT Level 5 Diploma and allowing them to be Members of the Chartered Ins(tute of Logis(cs and Transport. Inside this issue Page 1 & 2 CILT Success for PaLs Page 3 Audio Conferencing Page 4, 5 & 6 Success Not Stress App Page 6 Accounts Receivable Twitter Page 7 Well Done Elaine! Page 7 Forthcoming Board Meeting Ruth Brown, Ciaran McGivern, Neil Robinson, Fionnuala Murphy and Stephen Brownlee (tutor) (Con(nued on next page )

2 BSO Business Matters June 2017 Page 2 CILT Success for PaLS Staff The Level 5 qualificaon required them to complete four modules in Leadership and Management, Supply-chain Management, Retail Logiscs and Project Management, supported by 12 classroom based masterclasses. These masterclasses were held within BSO premises at Boucher and organised by Head Tutor of the Naonal Instute of Retail Logiscs and Commerce (NIRTC), Mr Steven Brownlee. The hard work and dedicaon shown by these members of the Logiscs Team and the experse gained from their further study will benefit not only the operaon of the Logiscs funcon but our customers and the paents and clients that they care for. It can be extremely difficult for staff in full me posts, to embark on new studies as a mature student and the conflicng demands of work, study and home life, make these achievements all the more special and significant. They are indeed well earned and it is hoped that they inspire others to follow in their footsteps. Despite what the old adage says, you can t teach an old dog new tricks. Stephen Brownlee (NIRCT) and Jonathan Semple (Head of Logiscs) presented the students with their well-deserved cerficates and congratulated them on their achievement. Lawrence Watson Arthur Armstrong

3 BSO Business Matters June 2017 Page 3 Audio Conferencing Do you organise audio (telephone) conference mee(ngs? Do you use Conference Genie, Pow Wow Now or some other free audio conferencing service? Did you know that these services are not free? Calls to these audio conference numbers from your desk phone are charged at 5.8p per minute and 12.5p per minute from a mobile. There is a recommended alterna(ve: Calls from your desk phone are free. Calls from your mobile are included in your contract. External users are charged at na(onal rate. If you are interested in using this recommended service please select: The IT Support icon from your PC desk top Select FAQs icon from the bo=om edge Then the IP Telephony folder And finally the Audio Conferencing Service Guide. There are lots of other useful guides in this locaon so please feel free to browse. If you have any queries please contact the BSO Service Desk.

4 BSO Business Matters June 2017 Page 4 Success Not Stress! We are very excited to announce that we are partnering up with Soma Analy(cs, an innovave and award-winning digital health start-up based in London. Together we are creang an interacve and acon-based project to raise awareness for mental resilience. We have all experienced stressful moments at work and at home, and as a result our sleep quality, or levels of wellbeing and energy have o@en suffered. Mental resilience is the ability to fully bounce back from stress and such moments, and is key to living a posive, happy, and healthy lifestyle, and being at our best. As a result of this partnership, we hope to both develop and support the growth of mental resilience of all our staff in BSO. As part of our health and wellbeing iniaves which we hope have/will deliver measurable improvements to employee mental resilience, Human Resources with SOMA Analycs are currently looking at making the Kelaa Mental Resilience smartphone app available to staff. We will keep you informed via and our intranet when we are approaching the launch date! Kelaa Mental Resilience is a smartphone app and Human Resources analycs dashboard. Kelaa is designed to install healthy habits for busy people and is therefore used for insight, through data and learning, via sessions of 1-2 mins a day, every day. How does Kelaa, Smart Phone App work? Once installed you complete a quesonnaire that measures current resilience levels. Kelaa has a selecon of goals you then choose from, depending on what you would like to focus on. From a good night's sleep to be=er producvity. You will then have a session a day, each linked to your goal to complete. At any me you can also track your sleep, providing real-me feedback on progress. (Con(nued on Next Page )

5 BSO Business Matters June 2017 Page 5 Success Not Stress! Employee Benefits personalised micro-learning pathways which will: Enhance performance and produc(vity Improved sleep Increased energy and focus Increased mental resilience Feel happier and more posi(ve throughout the day Empowerment and awareness of one s own wellbeing Reduced likelihood of future mental health problems Accessible on the go Employer s Benefits Increased workforce produc(vity and employee engagement Reduc(on absenteeism costs, staff turnover, healthcare and Learning & Development Insights to inform HR strategy and decision making Integra(on with exis(ng wellbeing ini(a(ves and ability to measure their impact Who designed the ques(ons and answers? The items are based on clinically validated quesonnaires used in medical literature to examine stress and mental resilience. The inbuilt sleep tracker was developed in collaboraon with Guy s Hospital. The structure of Kelaa is based on behavioural change and health behaviour literature, and the sessions are designed based on concepts from published, peer reviewed (good quality) research. How do you know that the stress or mental health has improved? Through the inbuilt quesonnaire. When someone has completed a goal they will be asked to complete their quesonnaire again to track their results. They can see their results in the app under the review secon. Can anyone in HSC BSO track your use of the app whether it is for resilience, stress or for monitoring sleep? The smartphone app tracks resilience, stress, wellbeing and sleep. Anyone who has downloaded the Kelaa app onto their phone has the ability to track these dimensions. The data is kept confidenal to the end user. BSO Human Resources can see the aggregated data, via an HR dashboard which displays anonymised, aggregated informaon to provide trends and provide insight. HSC BSO cannot iden(fy any individual's informa(on or measurement (Con(nued on Next Page )

6 BSO Business Matters June 2017 Page 6 Success Not Stress! Can my personal data be iden(fiable? No - any idenfiable data is removed from analysis and will not be seen via the dashboard. SOMA compliance to ISO cerficaon in data security to ensure its legal, physical and technical security. About Soma: Soma Analycs is one of Europe's most awarded young companies in the digital health and wellbeing space. We use mobile technology to measure and big data analycs to derive insight from human behaviour. Our science-based approach is deeply ingrained in our DNA and our products. We work with strong global partners to ensure the connuous improvement and validity of our products. Soma was also named best ehealth soluon developed by an EU SME in Visit for more informaon. New Twitter Account for Account Receivable Accounts Receivable Shared Services are now on Twitter! Please follow your to keep up with staff, department and industry updates!

7 BSO Business Matters June 2017 Page 7 Well Done Elaine!!!! Congratula(ons to Elaine McCarney from the Accounts Receivable Shared Service Centre in Omagh, who walked on fire to raise money for Cancer Focus! A very brave and risky thing to do and certainly something different from her day job! Elaine is a regular adrenaline junky and has accomplished a number of things not for the faint hearted, all to help raise money for Cancer charies over the years, including two sky dives and a bungee jump! What will be next for Elaine! Well done again! Forthcoming Board Meeting The next meeting of the BSO Board will take place on 24th August at 10am to 1pm in the BSO, Franklin Street, Boardroom If you would like any further information or details of the agenda, please contact Amanda Mills in the Chief Executive s Office.