IAQG Council Insight

Transcription

1 International Aerospace Quality Group IAQG Council Insight 18 th Meeting of the IAQG Montreal, Canada October 5-6, 2005 Hosts: Bombardier Pratt & Whitney Canada Bell Helicopter (Report in black, decisions/actions in blue) WEDNESDAY OCTOBER 5, 2005 Host - IAQG Welcome Opening comments Host Mario Langlois, of Bombardier, thanked the council for their attendance in Montreal on behalf of Bombardier and went on to thank Pratt & Whitney Canada and Bell Helicopter for their support in hosting this year s autumn meeting. IAQG - Gary Baker, outgoing President of the IAQG, thanked Bombardier, Pratt & Whitney Canada and Bell Helicopter for hosting the 18 th meeting of the International Aerospace Quality Group (IAQG) meeting. He welcomed the attendees to the Council meeting and the great city of Montreal. He commented he was looking forward to everyone s contributions and the benefits that will be seen across the industry as the result of our attendance at this and future council meetings. Don Buehler Introductions Don Buehler led the council in introductions, but first commented on Becky Lemon s work with accessing standards written in different languages, while also providing several examples in the lobby for council attendees to review. Attendance was quite good, with the conference room nearly full with several new attendees from across aviation, space and defence. Participation 111 attendees with approximately 12 new first time attendees. Robert Hill Housekeeping Robert Hill took the opportunity to recognize Becky Lemon, Bombardier, Pratt & Whitney Canada and Bell Helicopters for their work and effort in the coordination of this week s events. He commented that it takes a lot of effort to pull together an event of this type and size and with the international considerations that need to be made. It takes an extraordinary effort to make the council meetings run smoothly. Council members attendance: 25 of 26 (AVIC 1 not attending No proxy identified) The IAQG Amsterdam Council meeting minutes were approved. Colin Clarke Sector Reports Americas (AAQG) Colin Clarke noted that there are several new members in the architecture of the Americas Aerospace Quality Group (AAQG) while reviewing the Leadership Team. The AAQG now consists of 17 members

2 (CAE no longer member), has had good participation in its meetings and has recently welcomed Colin as their new leader. Responsibility, Authority and Accountability (RAA s) and Succession Plans have been drafted. With the recent and anticipated future changes in membership, having replacements prepared to step into the various roles is seen as an important product for continued success. Americas sector has been incorporated into the SAE Institute. This action was necessary to ensure that persons making decisions have the necessary legal protection. With the IAQG meetings now being focused around the strategy, the AAQG meeting format is going to be reviewed by the Leadership Team to identify opportunities to streamline and optimize the meeting schedule. In closing, Colin recommended that all sectors and the IAQG need to develop their RAA and Succession Plans to ensure future success of the IAQG. Kinsuke Hara Sector Reports Asia (APAQG) Kinsuke Hara reported that several changes in membership and they are anticipating a name from India in the near future confirming their participation on the team. The Asia Pacific Aerospace Group (APAQG) now consists of 18 organizations and 30 people. Hawker de Havilland, Australia, has recently joined the list of APAQG members. The last APAQG meeting was in Tokyo in August and the next meeting is tentatively is scheduled for February 2006 in China. It was reported that the Chinese were not able to attend the Montreal meeting. The Japan Aerospace Quality Group (JAQG) is currently working on developing a website and it is planned to be reviewed in the next meeting of the APAQG in China. It was announced that the 9100 will soon be published in Korea. In closing, it was announced that Hawker De Havilland will host the IAQG meeting in Melbourne Australia in the spring of Guy Dion Sector Reports Europe (EAQG) Guy Dion opened with the announcement that the European Aerospace Quality Group (EAQG) and ASD QC (Quality Committee) recently merged and will be managed by an Executive Committee. For operational support a manager will be hired and will be funded by the EAQG members. Members of the executive committee will be the IAQG voting members with the addition of 1 seat representing the other Countries, plus a small group of associate members. European working group was set up to make some proposals for the European (EU) ICOP (Industry Controlled Other Party) efficiency improvement (industry management, oversight activities, resources funding, organization). EAQG proposed launching a harmonization at the IAQG level of AS 9006 and TR 9109, with the first priority being deliverable software; proposed that due to the 9131 standard (Non conformance documentation) having been about 50 % deployed in Europe and less so in Americas, that a new initiative be launched to expand to the e-systems use (electronic form); and proposed that that the EN 9130 become a IAQG standard. A decision was made by the EASA to revise their charges and fees system which are a big concern for the Industry. In closing, it was announced that EADS CASA has offered to host the October 2006 IAQG meeting in Sevilla, Spain. Bill Black IAQG Strategy Report To begin his presentation on the IAQG Strategy, Bill Black commented that the level of trust has come a long way, with a comment on that a few years ago we wouldn t have seen a Boeing person giving an Airbus person a computer memory stick with information on it for presentation. This comment resonated with the membership and resulting in many smiles and nods of agreement. Review of the charter. Noted that it s about process improvement and improving quality. Results are the reduction in cost. A Strategy Working Group (SWG) consisting of 13 members was proposed. The Operating Model for the SWG consists of Six Steps, with the intent to actively lead, integrate and review activities, while Page 2 of 11

3 making sure that the resources are being effectively utilized throughout the year. Mentors (Council members) are to be supplied to the various strategy streams to assist in this effort. The group will take on the responsibility to improve communication by informing the council of progress being made in the various strategy streams. Bill provided an overview of the proposed operating model architecture that realigns the Strategy Streams from 6 to 4 (Requirements - Guy Dion, People Capability - Jean-Michel Bardot, Supply Chain Process Capability - Barbara O Dell, Product Realization Process - Joe Sikora). The overall purpose is to focus on the supply chain, not just produce papers (standards, documents, etc.) and to eliminate overlaps. Questions and comments included adding emphasis to customer s participation and the anticipated strategy changes associated with the AS9100 name change to Aviation, Space and Defence. Bill noted that the need for customer involvement is recognized and is being addressed in many ways. There has been a marked increase in the Space community s participation over the last year or two and expects a similar trend in Defense over time. In closing, Bill extended special thanks to Alfredo Correia, Stefan Lund, Shlomo Lichtenstein and the team for their hard work on the Evaluation Team and the successful completion of their tasks. Council Requested Resolution/s (see Decision Log): Strategy Working Group (SWG) membership proposal Approve a list of 13 people to form the SWG as an empowered sub group of the council Approve Operating Model for the SWG Proposed Operating Model (6 steps) Approve reduced number of Improvement Strategy Streams from 6 to 4. Strategy Stream streamlining John Addey STRATEGY: Element IAQG Operating Management System John Addey opened his presentation commenting that the Operating Management System is about the way we operate as an entity. Not only looking at the current state, but the future state and the tasks associated with that transition. He then proceeded with a summary of the proposed changes in the procedures are as follows: Procedure 101 (see Council decisions requested below); Procedure 100 (IAQG Procedures) being updated to have all IAQG control documents called out as procedures, defining the procedure preparation process, introducing a procedure template and outlining a procedure review cycle; Procedure 106 is being prepared with the intent to detail the SML and Sector Standards Coordinator role; Procedure 103 (IAQG Standards maintenance) to be updated to provide guidelines towards keeping existing procedures up to date. On going work on the IAQG Charter will include; updating the objectives to reflect the agreed to change from Aerospace to Aviation, Space and Defense; wording and format changes to enhance ease of use, adding performance metrics; review and incorporate any changes associated with the restructuring of the Strategy Streams and teams (John & Bill to meet); prepare a summary describing the president s role; and John/Gary/Don will prepare a policy for commercial presentations/displays at IAQG meetings. The goal is to have the charter changes done and ready for review by the next meeting. Council Requested Resolution/s (see Decision Log): Procedure 101 enhancements Take account of Strategy Group changes and the appointment of a Strategy Group mentor. Include more detailed initiative reporting (based on the AAQG model). Emphasise the Strategy Team Leader role in recommending new initiatives to Council Improve the early involvement of the SML in new proposals Simplify/clarify some of the Procedure wording Mario Langlois IAQG Week - Meeting Schedule Mario presented a proposal to increase the efficiency of the council meetings by using several schedule charts to give a visual representation of how the scheme would work. The proposal is as follows: Council Requested Resolution/s (see Decision Log): Page 3 of 11

4 General Assembly the 4 th day if/as required. Reduce the duration of the IAQG meeting from 5 days to 4 or 3 days (with or without General Assembly). Optimization of the precise agenda to be made on a case by case basis by the leadership team in conjunction with the meeting host. New arrangement to be effective for the San Diego meeting Add mentoring into the Strategy Stream meetings Oliver Voigt Standards Documentation Oliver Voigt reported that current ballot activity is limited to the AS9101 (Quality Management Systems Assessment) re-ballot that was initiated in September in all three IAQG sectors. This was an updated draft put together after the first had failed. A summary of new publications was presented and included AS9107 (Direct Delivery Authorization - Guidelines for Aerospace Companies), AS9114 (Direct Ship - Guidelines for Aerospace Companies) and AS9162 (Operator Self-Verification). All are published in Europe and America and publication in Asia is expected by years end. IAQG Procedure 106 is in the process of having the final comments and European process modifications incorporated. The final version will be released on IAQG website after the Montreal meeting and will be applicable for all initiatives resulting in a standards deliverable. Oliver pointed out that the implementation of the standards scope to include Defense currently not possible in Europe due to legal constraints. Currently the ASD-STAN Board is investigating possible solutions. In closing, Oliver announced that he will be leaving to pursue other opportunities and thanked the Council for its support during his tenure. This also means that the directorship of ASD-STAN will change at the end 2005/Begin 2006 and the new ASD-STAN Director will take over the SML role. The IAQG will be kept informed on the developments. Guy Dion STRATEGY: Element IAQG Improvement Requirements Guy Dion reported that the mission of the Requirements Team has been evolving with the recent proposed changes to the Strategy Streams. The Requirements Team will maintain focus on QMS standards by staying abreast with emerging requirements, sustaining and improving certification scheme requirements and a focused effort on the QMS revision in Several goals were identified in partnership with Relationship Growth Teams that include the harmonization of civil authority requirements, integration of Space and Defense requirements into QMS and the inclusion of Industry Controlled Other Party Scheme activities. The plan to revise the Quality Management System Standards Requirements AS9100 (general), AS9110 (maintenance), AS9120 (distributors) in 2008 is evolving and several steps in preparation have been made. A brief summary of the steps being take are as follows: Determination of the team architecture has been made and presented for approval; a plan has been established that enables working the AS revisions in parallel with ISO TC176. The goal is to be able to provide a rapid release of the AS9100 when the ISO9001 is revised in 2008; Data mining has been initiated with the stakeholders to determine what revisions might be needed to the standard. In addition, the IAQG website survey on Standards will also be utilized as a source of information for the data mining activity; Initial discussions on the 2008 revision process will begin in earnest in an AS9100 Working Session in Paris November Guy shared information on the outcome of a benchmarking exercise on the automotive standard ISO TS (Technical Specification) that drew a lot of attention. A few of the operational differences were noted to be as follows: The RAB Registrars Accreditation Bodies are not involved and instead a second party scheme is utilized under the authority of the 8 primes (BMW, General Motors, etc.); There are official training centres for auditors under the guidance of the IATF (International Automotive Task Force) organization, with an examination required at the end of the training; Oversight is accomplished through surveillance organizations (IAOB) in the United States and Europe with permanent staff (3 people approximately); The certification audit process consists of a one day preaudit, a process oriented audit with major topics determined by the primes and an audit report; A data base houses the audit results and certified companies tend to be first level suppliers. Service companies cannot be TA16949 certified. Page 4 of 11

5 Council Requested Resolution/s (see Decision Log): 9100 Requirements Gate 0 Approval from the council (note , 9120 and 9101 in San Diego) Approval in principle: 9101 (Audit Process) Phase 0 Process to be launched (Candidate for IAQG Working Group Leader & Sectors Working Group members to be nominated - resources) Decision on 9130 (Records Retention) to continue the phase 0 process Proposal on 9131 (Non-conformance) to launch the phase 0 process Software standard harmonization initiative at IAQG Phase 0 level to be launched Julio Perez- Oversight Team report (9104) - Other Party Scheme OPS for 9100 Series Caballero Cert Julio Perez-Caballero informed the council that all participating European countries have now implemented Mandatory engagement in ICOP (Industry Controlled Other Party scheme) has been difficult and in response an EU ICOP improvement study was launched to add more emphasis on CRB (Certification/Registration Body) auditor authentication and oversight. It was announced that Gualtiero Arsento (Alenia) will be replacing Julio Perez-Caballero (Airbus) as EU OPMT (Other Party Management Team) chair. From the Americas, RMC 102 rev. 5 was published in September 2005 and AS9014 will be published by Dec Oversight planning for 2006 has been completed and the Certification Distribution study has shown 13 of 38 that perform certification audits account for 80% of the total. It was announced that Mike Roberts will be replaced as the Americas Team Leader at beginning of It was reported that ICOP deployment in Asia-Pacific sector has China already published with HB9100 and the 9104 publication. The CRMC launch is expected the beginning of Resource availability for this team is an issue with 70% of resources provided by 2 companies. The team is working on a mission statement proposal to improve ICOP efficiency, oversight, workload and supplier performance integration into the certification scheme. The results will be presented in San Diego for Council approval. It was noted that from Jan 2006 all certificates must include the following sentence The certification has been performed in accordance with the requirements of AS/EN/SJIC 9104 revision XX Julio is leaving team and moving on to new opportunities. Rick Downs will be taking over as Team Leader for Julio. The results of the IAQG OPMT Oversight of AAQG Sector (II) had found that the scheme, certification procedure, CRB oversight reports and auditor qualification/certification are all conforming to AS9104. No findings were logged for this audit. Several comments and concerns were shared on the frequency of audits. It was noted that one witness and office visit is required by 9104 each year. The working group is looking at several options that include lessening the office visits and perhaps the witness visits based on risk tables. Hans Luijt OASIS Database Report Hans noted that OASIS has evolved past the project phase and has growing and maturing program. Registered users continue to grow with over 7000 to date and 3939 certified supplier sites. Budget is currently healthy and is projected to remain so. Implemented since Amsterdam: Tracking of OASIS data, personalized data (currently only available to IAQG members, but will be extended to others (target is the end of the year). Simplifying data entry, mandatory upload of copies of certificate, posting of new information for users, Under study- Links A comment was made as to efficiencies and cost of OASIS, but in response it was strongly noted that OASIS is very important for both our regulators and our companies. The focus should be looking more at its effectiveness rather than its efficiency at this early point in the lifecycle of OASIS. Barbara O Dell STRATEGY: Element IAQG Improvement Strategy - Supply Chain Process Capability Page 5 of 11

6 Barbara O Dell opened her presentation pointing out that often the value stream includes companies operating at many levels, and there is value in having one standard that is consistently applied. Industry wide we need to increase our control by having globally harmonized standards, she said. It s the failure to flow down requirements efficiently that is a root cause of many nonconformances. In addition, she noted several areas of potential source of risk that are linked to nonconforming product. These include new material, poor control of sub-tier suppliers is viewed as a risk, methods are not well understood, lack of visibility, no common vocabulary, and few industry standards. AAQG will draft an overarching standard for supplier management (Supplier Management Handbook - SMH). The work on AAQG Project 57, which focus is on the development of an overarching draft standard for supplier management (Supplier Management Handbook), will add definition to the supplier management requirements in AS9100 is progressing well. The framework for the handbook has being defined and several areas in need of further definition have been identified as areas of focus. The SMH is intended to provide a framework for organizing and integrating our work. Authority s feedback on the approach from the last IAQG / Authorities meeting in Boston included several comments that noted the positive developments in standardization, while adding cautions that there was still a lot of work to do on the subjects of responsibility, accountability, root causes, communication, etc. The teams work will continue in Madrid in January, with the goal to finalize the questionnaire and Supplier Management Handbook (SMH) table of contents and then the writing of the various sections. Ongoing, the team plans to maintain connections with other teams working on chapters/sub chapters and coordination with new product introduction (Product Realization), nonconformance communication (AS 9131), People Capability (training), and 9100 rewrite team. STRATEGY Element IAQG Improvement Strategy: Product Realization Joe Sikora Process Joe Sikora opened his presentation by identifying his team as the self declared Never Ending Name Change Team, in a moment of humor. Joe offered special recognition of John Calder who has done a great job in his tenure with the team and will be moving on to other opportunities. A request was presented to the Council to please make sure people they assign to the various teams have the time available to support the initiatives they sign up to. It was also noted that if there are extra resources available that this team could use the help. Council resolution was requested on the Phase 0 initiative titled Promote benefits and gain broader utilization of AS9103 on the development of an AS9103 training package (see decision log). This training package covers the AS9103 concept, process description, use of tools, guide to implementation, recommendations, cautions, skills required and examples. The next step for the team to create a Root Cause Analysis and Problem Solving Guidance Document based on the initiative titled Assurance of supplier process capability at production levels, and present the Phase 0 in the San Diego Council meeting. This guidance document is envisioned to include a comparison between processes already utilized in industry, best practices, how to improve when a problem arises to ensure right measures are taken at the right location and right time and the challenge of reducing escape impacts, containing them as far upstream as possible and ultimately eliminating them. Initial benchmarking found Dell has similar issues and was a valuable benchmark of were we may need to focus as an industry. Council Requested Resolution/s (see Decision Log): Approval of Gate 0 Initiative Study Process Capability Training Package H-G Schrader STRATEGY: Element IAQG Improvement Strategy - People capability Next steps: Develop common meaning of terms (Dictionary) Decided in Amsterdam. o Team agreed to develop an acronym list. Develop common Competences Management Process (similar to ASQ): o Body of Knowledge o Assessment o Training Page 6 of 11

7 o Authorization / Qualification / Certification o Maintenance / Update of Competences Management Process Council decision requested (see Decision Log): Requesting a Gate 0 approval of development of a questionnaire Evaluation results to be presented in San Diego Requesting a go ahead decision on the 3 Step implementation on common Competencies Management Process List of professions to include Gate 0 approval. Preston Thompson Treasurer s Report The Montreal meeting has been a success and for the second time the meeting expenses did not exceed the amount collected in fees. This is largely due to cost control measures instituted in the past year. Proposed not collect sector fees in Proposed no increase in meeting fees for 2006 (Council $250, Gen. Assy. $200). Proposed that the OASIS finances be included in the next financial audit February Alan Daniels Council Resolution Review Preview of items up for council vote See Council Decision Log THURSDAY OCTOBER 6, 2005 Don Buehler Alan Daniels Vote on Council Resolutions Council Members See Council Decision Log All resolutions approved o Late changes to the list of the decisions were made moving 4 items proposed by Guy Dion to information topics, instead of asking for a vote (In line with Procedure 101 guidelines decisions that were identified as Phase 0 were changed to Gate 0). Alain Bonnard Communications report (P02/26) Special recognition of Becky Lemon and Don Buehler for their fine work supporting the IAQG in communications and coordination of activities. The focus of the team continues to be on internal and external communication. Improvement opportunities are being examined to expand the level of service to the members and increase external visibility. Several updates to the website have been made that increase the functionality and enhance the ease of use for the members. Members are encouraged to give feedback on any additional functionality that might be needed. Action Item: An action was given to the Team Leaders to update of their respective folders on the private website, if they haven t already done so. Specifically Strategy Streams, in between meetings (see actions listed on the Decision Log). Preston Thompson Defense Preston Thompson opened his presentation stating the Defense Team attendance has been very good and they are working towards increasing their overall activity in the IAQG as the roles of the Defense community get better defined. He noted that a milestone had been achieved with David Woodhouse from NATO giving a presentation to the group recently, with positive feedback all the way around. The Defense Team focus moving forward will be Phase 0 initiative development that will outline the plan for a collaborative forum for Defense Agencies to address concerns, establish strategies to Page 7 of 11

8 address issues, harmonize 9100 series documents with AQAP and other defense agency documents and use this forum to share results of ICOP scheme. The next steps for the Defense Team s 90 day plan is to establish a battle rhythm, develop a collaboration approach with the AS9100 Team, obtain and integrate AQAP revision schedule with AS9100 schedule, route Phase O for approval, map AS9100 series to Defense Agency standards and develop Outreach Standard Deck for communication purposes. Ed Bayne International Civil Airworthiness Authorities Ed reported that the purpose of the Civil Airworthiness Authorities Team is to enhance safety and quality by working with the international airworthiness authorities and industry leaders to establish a system where aircraft product and parts can be manufactured and maintained almost anywhere. The team has regularly scheduled meetings, they have identified their key stakeholders and have outlined their Leadership Team responsibilities, which lay the foundation for success for the great variety of projects the team has in work. Activities the team currently has in work include the alignment of AAQG and IAQG initiatives, establishing taxonomy of common terms and definitions, work towards common authority surveillance processes, improved supplier and sub-tier supplier control and recognition of ICOP and Nadcap type processes. Looking forward, the Civil Airworthiness Authorities Team has identified potential opportunities that include defining a common authority and industry process for new product conformance verification, the delegation of design activities in the supply chain and the development of a standard for suppliers of design guidance and requirements. In addition, opportunities for standardization have been identified as; Production Rules and Policies, Authority Surveillance Process Authorities and Production Criteria for Bilateral Assessment. Summarizing the Industry and Civil Authorities Meeting Sept. 1 st in Boston, Ed reported that the opportunities for revision to the strategy were discussed, along with the requirements for the People/Human Factors, Production Process Control (Product Realization Process), discussion on Supply Chain Process Capability, (Authorities commended IAQG on efforts to manage supply chain at all levels) and the Relationship Growth Strategy. Authorities also commended the IAQG is a significant force in how we are moving forward on the improvement of quality in the industry. Authorities recognition of Other Party Process includes an agreement for Scheme Requirements (ICOP, Nadcap, etc...) Which identified the Industry as having full responsibility for conformance and compliance, management, oversight, employment of qualified personnel, data is storage, documentation, roles & responsibilities of the scheme. Authorities have recognized that ICOP and NADCAP are viable and several next steps have been laid out to continue the work with the authorities. Ed noted that if your company uses ICOP, make sure you have it documented in your procedures and even more importantly as part of your authorities approved set of procedures/writings. Determination is in work on what the Authorized Release Certificate future state should be. This is being coordinated with the authorities in order to come to a common approach. Roberto Ciaschi Space industry report Roberto Ciaschi announced that the Space Forum is looking to become a fully operation part of the IAQG and has identified focals from each of the sectors to help integrate efforts and strategies. To date, the team s participation has largely been reactive instead of proactive. The sector focals attending the various Strategy Stream meetings will enable a more efficient information flow and greater awareness of existing initiatives. The change proposals that were deferred in the previous revision of AS9100 are being reviewed once again and will be proposed as high level areas of focus to the AS9100 Write Team in or prior to the next IAQG meeting in San Diego. Attendance has been good at the Space meetings, the AAQG Space forum has been established and the APAQG has agreed to support and a representative will be attending meetings in the future. Don Buehler General Assembly Montreal Oct 7, 2005 Page 8 of 11

9 Don outlined the goal of General Assembly and highly encouraged the Council members to attend. Logistics of the General Assembly were covered including the appropriate dress code, schedule and a brief overview of the workshop activity consisting of six workshops tailored around the strategy Streams. Date Future Meetings A request was made from the APAQG asking that the IAQG not schedule April meetings during the 1 st week of the month due to business considerations. April 3-7, 2006 San Diego, USA Host Goodrich (Colin Cramp) Tuesday 4 April to 7 Will be confirmed by Leadership team. October 2-6, 2006 Sevilla, Spain (Host EADS CASA) Host EADS CASA (Cristobal Casado) Presentation of Sevilla region and industries. Tentative schedule from October 3 to 6. Social events with post Conference trips (2 options Saturday 7 October). Partner program will be offered. Sevilla mayor speech. Spring, 2007 Melbourne, Australia (Host Hawker de Havilland) Host Hawker de Havilland (Miro Miletic) Melbourne IAQG Spring Alan Daniels Review of Actions Team leaders to update their website folders Tuesday April 4 7 will be confirmed by the leadership Team Don Buehler Evaluation of Meeting Went well: Preparation was good Council followed the agenda and stayed on schedule Facilities very well chosen Use of microphones Strategy team has put together a good path for the council Don s jokes laughed at Improvement opportunities: More disciplined in actions. To achieve shortened agenda in San Diego. Draft prior to for the decision log. Presentations available ahead of time Recommend that FYI type presentations not be covered in council. Focus on changes. Gary Baker Leadership Team Summary Gary s parting comments included his thanks to the group for their support and commented that he was looking forward to his new IAQG role in the future. He thanked our hosts: Bombardier, Pratt & Whitney Canada and Bell Helicopters for their great work in hosting the meeting. Summary the week: Attendance equal to Amsterdam. Growth in attendance continues. Financials remain good Areas of Focus: Succession plans to assure success into the future. Focus shouldn t be just on the rules, but on doing things right and improving quality as a whole. Proper resources and the stability of the membership Page 9 of 11

10 Special thanks to outgoing members Robert Hill, Oliver Voigt, John Calder, Jack Fletcher and Chet Date for their good work in support of the IAQG and good luck in their new opportunities. Closed with the official hand off of IAQG Leadership to Bill Black, the new conductor of the council. Council Meeting Adjourned Council Resolutions The following table records all of the agreed to actions from the meeting. Speaker Council Decision Requested Council Vote Bill Black Bill Black Bill Black John Addey Mario Langlois Guy Dion Preston Thompson Preston Thompson Strategy Working Group (SWG) membership proposal Approve a list of 13 people to form the SWG as an empowered sub group of the council Approve Operating Model for the SWG Proposed Operating Model (6 steps) Approve reduced number of Improvement Strategy Streams from 6 to 4. Strategy Stream streamlining Procedure 101 changes: Take account of Strategy Group changes and the appointment of a Strategy Group mentor. Include more detailed initiative reporting (based on the AAQG model). Emphasise the Strategy Team Leader role in recommending new initiatives to Council Improve the early involvement of the SML in new proposals (Procedure 101) Simplify/clarify some of the Procedure wording (Procedure 101) Reduce the duration of the IAQG meeting from 5 days to 4 or 3 days (with or without General Assembly). Note: Optimization of the precise agenda to be made on a case by case basis by the leadership team in conjunction with the meeting host. New arrangement to be effective for the San Diego meeting 9100 Requirements Gate 0 Approval from the council (9110, 9120, 9101 to be presented in San Diego) Recommend no increase in meeting fees proposed in 2006 Recommend not collect sector fees in 2006 Page 10 of 11

11 Preston Recommend audit of OASIS finances Thompson Joe Sikora Proposal Approval of Gate 0 Initiative Study Process Capability Training Package H-G Schrader Human factors Gate 0 approval of development of a questionnaire Evaluation results to be presented in San Diego H-G Schrader Go ahead decision on the 3 Step implementation on common Competencies Management Process List of professions to include Gate 0 approval Gary Baker Proposal for a General Assembly in San Diego Requestor Action Requested Assigned Alain Bonnard Update website folders Team Leaders Alain Bonnard Validation of the San Diego dates April 4-7 Leadership Team Guy Dion Guy Dion Guy Dion Guy Dion Information - Phase 0 Process will continue by (Audit Process) Phase 0 Process to be launched (Candidate for IAQG Working Group Leader & Sectors Working Group members to be nominated - resources) - Approval in principle. Decision on 9130 (Records retention) to continue the phase 0 process - Approval in principle. Proposal on 9131 (non-conformance) to launch the phase 0 process - Approval in principle. Software standard harmonization initiative at IAQG Phase 0 level to be launched N/A N/A N/A N/A Council Insights based on Council minutes prepared by Alan Daniels Boeing Quality Manager BCA Quality Council Representative Quality Process & System Integration Page 11 of 11