Writing Effective Job Descriptions

Transcription

1 For managers, supervisors, company executives and HR professionals: Introducing TWO FAST-PACED HALF-DAY WORKSHOPS addressing critical employee recruitment and retention responsibilities that directly impact your organization s success MORNING WORKSHOP: 9 A.M. TO NOON Writing Effective Job Descriptions Learn Best Practices for Creating Job Descriptions That Serve As Strategic Management Tools and Will Lead to Higher Productivity for Your Staff Develop accurate, clear and multifunctional job descriptions you can use in the recruitment and training of highly successful employees. Ensure everyone in your organization has absolutely no doubt what their job responsibilities are! (See page 4 for complete agenda.) AFTERNOON WORKSHOP: 1 P.M. TO 4 P.M. Interviewing People When the Difference Between a Good Hire and a Bad hire Can Be Thousands of Dollars Make Sure You Get It Right the First Time Conduct employment interviews that quickly and accurately identify the most qualified candidates, keep you legally compliant and lead to greater profitability and sustainable success for your organization! Don t walk through this legal minefield blindfolded! (See page 5 for complete agenda.) VISIT OR CALL Special discount when you enroll in both seminars! See page 4 for details.

2 Get Up-To-Speed FAST With Two Critical Responsibilities That Impact Your Ability To Recruit, Hire And Retain Top Employees! Who ll Be There? HR professionals Managers and supervisors Company executives Business owners ANYONE involved in writing job descriptions or the hiring process Attend both of these important workshops to help your organization: Reduce costs by developing more effective hiring practices Increase profitability by eliminating bad hires and the resultant costs of replacing them over and over Develop a more productive and motivated workforce through the establishment of clear-cut goals and internal career paths Achieve sustainable success by developing a long-term, highly-skilled workforce Stay out of hot water by being legally compliant at all stages of the recruitment and hiring process Attend One or Both Workshops for an Incredible Day of Training! In today s business world, writing job descriptions and conducting job interviews can be two of your toughest work challenges simply because you don t do them that often. But just because they re not part of your daily routine, doesn t lessen their impact on your department or your company. That s why we ve created these two exciting, fast-paced, half-day seminars that reinforce the importance of these two critical skills, identify their strategic necessity to the organization and keep you legally compliant. Write Job Descriptions That Spell Everything Out The First Time Every Time Attending the morning session, Writing Effective Job Descriptions, may be the most surprising training experience you ll ever have. You ll learn the tactical business advantages of having updated job descriptions on file and discover how to focus on core competencies that never change, rather than the skills required for the job that always do. You ll gain expert insight into identifying the legal ramifications you and your company could face with inaccurate and outdated job descriptions on file. And, as an added bonus, when you leave, you ll have an armful of job description templates that will make writing them a breeze! Gain Critical Skills to Effectively, and Legally, Interview Job Candidates The afternoon session, Interviewing People, will give you expert insight into this critical job skill. You ll learn that every job interview involves two basic issues. You need to ask the right questions that cut through all the smoke and mirrors and reveal the best candidate for the job. And, you need to do it 100% legally, without a single discriminatory question, comment or gesture. After this three-hour session is over, you ll return to the office with a list of questions and a head full of knowledge that ensure every interview you conduct will quickly and accurately identify the most qualified candidate. Don t Learn By Trial And Error Register Today And Learn To Do It Right! Both of these skills will go a long way towards increasing your employees overall productivity influencing organizational training decisions and strengthening the bottom line. But if you re like most people, you ve had little or no training on how to do them right. To learn these important skills on the job will cost you dearly in wasted time and could cost you even more in a court of law! But you can avoid all that by registering for these powerful workshops today. You can attend only one session if you prefer, but we recommend attending both to double the critical skills you need to find and keep top-notch employees. Call or register online at but do it today! 2 Enroll VISIT online at or call OR CALL

3 Key Benefits of Attending These Critical Workshops: Writing Effective Job Descriptions 1. Find out how to make your job descriptions an important and strategic management tool 2. Learn why the phrase and other duties as assigned in a job description can lead to BIG trouble down the line for you, your employees and your entire organization 3. Conduct a proper job analysis and incorporate it into your descriptions 4. Identify and utilize the standard components of an effective job description 5. Get job description writing tips that will have you writing better job descriptions faster and easier 6. Establish standardized job performance requirements for your organization 7. Understand the difference between skills and background, and responsibilities and functions 8. Find out how to properly use disclaimers in job descriptions 9. Explore reasonable accommodations for all positions in your organization 10. Establish checks for compliance with equal opportunity, equal pay, overtime eligibility and other legal requirements Interviewing People Choose Padgett- Thompson: Your Training Expert For more than 30 years, Padgett- Thompson has set the standard for training excellence in the HR field. Our expert trainers are business professionals hand-picked for their extensive backgrounds in dealing with human resources issues and challenges. Expect to learn cutting-edge information that s on-target, straightforward and 100-percent practical. Our adult-learning methods, developed for busy professionals like you, guarantee you ll gain a wealth of valuable information in a short amount of time. Thanks to presentation techniques proven highly effective for adult learners, you ll absorb more information and retain more of what you learned. Choose Padgett-Thompson, your business education expert, for training you can count on. 1. Save precious time and money with efficient prescreening and phone interview techniques 2. Ensure successful interviews every time through efficient scheduling methods 3. Utilize the best interview method for you to fill open positions: structured, unstructured, panel and behavioral 4. Give effective interviewing skills their proper importance in your organization s blueprint for success 5. Better facilitate open discussion during the interview that reveals even more of the candidate s inner strengths and weaknesses 6. Completely comply with a list of legal do s and don ts every time 7. Read between the lines of candidates answers and avoid bad hires 8. Find out which questions will get the answers you need 9. Identify red flags from even the most innocent-sounding answers 10. Maintain control of every interview even when the candidate loses it Exceptional Training That Is Guaranteed! We have an unwavering commitment to excellence in training. We so firmly believe that this is the most comprehensive workshop of its kind that we stand behind it with our 100- percent money-back guarantee. If for any reason you are not completely satisfied with the return on your investment, we ll refund your money in full. Special Group Discount: WHEN 3 ENROLL FROM YOUR ORGANIZATION, THE 4TH ATTENDS FREE! 3

4 MORNING WORKSHOP: 9 A.M. TO NOON AFTERNOON WORKSHOP: 1 P.M. TO 4 P.M. Other Valuable Resources Writing Effective Job Descriptions Interviewing People When you attend these workshops, you will receive a comprehensive workbook filled with all the strategies, tips and tools you ll cover, including sample job descriptions and interview questions. Your workbooks will become handy references you ll use again and again to help you stay on track when writing job descriptions or going through the interview process. Excellent training. C. O Neal, HR Manager Very beneficial to me and my organization. S. Kaiser, VP, Human Resources Morning Workshop Agenda Hours: 9 a.m. to Noon Registration begins: 8:30 a.m. Writing Effective Job Descriptions The Importance of Job Descriptions Establishing baselines for every position Critical components every job description must have or you re wasting your time Using job descriptions to establish organizational structure stability and longevity How to get organizational wide support Conducting a Job Analysis Do s and don ts Know the difference between skills, background, responsibilities and functions How to gather relevant information How to identify essential functions of any job Writing Job Descriptions That Work Do you know the basic requirements? How to make them dynamic, functional and current Writing tips and techniques Job descriptions that encourage employees to grow with their position Legal Issues to Be Aware Of How to properly use disclaimers that can keep you out of court down the road Compare and contrast good and bad job descriptions with some real-world examples Checking for compliance with legal requirements, including reasonable accommodations Using Job Descriptions as A Strategic Management Tool Setting applicant selection criteria Determining compensation structure and level Establishing training needs Establishing job responsibilities and career paths Setting performance appraisal criteria 4 VISIT OR CALL

5 Afternoon Workshop Agenda Hours: 1 p.m. to 4 p.m. Registration begins: 12:30 p.m. Interviewing People Prescreening Candidates Efficiently and Effectively Evaluating cover letters Time-saving résumé screening tips Learn to read between the lines on résumés Techniques for effective telephone interviewing Laying the Groundwork for Successful Interviewing Putting your company s best foot forward Learn to think strategically The different types of interviews and which is best for you Get prepared interview questions that will get what you need Putting the applicant at ease so you get more qualified answers The Interview Must-Know Legal Do s and Don ts Avoid a legal minefield know which questions you can ask and how to ask them correctly STOP! Don t administer any pre-employment tests unless you ve covered these bases A review of laws that apply to the interview and hiring process What you need to know about disabilities and working status Getting the Information You Need From the Interview Tips for facilitating open discussion Specific questions that will elicit the information you need Identify red flag answers, and how to respond What do you do when candidates are evasive, exaggerate or lie How to keep control of the interview Evaluating Candidates How to get candidates to demonstrate problem-solving and decision-making skills Learn to pick up on nonverbal cues and what they mean How to elicit information from references Employment tests and background checks are they necessary? Make the best hire every time Do You Know the Answers to These Questions? Yes No Can we require a high school diploma as long as the criterion is consistently applied? Can we implement a nonsmokers hiring policy? Can we ask if the applicant knows anyone at our company? Can we ask if the applicant is a member of any organizations or clubs? Can we reject a pregnant applicant for a strenuous job even though she is actively pursuing the position? Can we ask if an applicant has ever been arrested? If you aren t sure how to answer any of the above questions, or if you re wondering whether other interviewing situations you may be in are legally compliant, attend this seminar. Most useful seminar I have ever attended information was great trainer was wonderful. Well worth the time C. Critchfield, HR Director I learned important interviewing skills T. Bradord, CM Services Manager Special Group Discount: WHEN 3 ENROLL FROM YOUR ORGANIZATION, THE 4TH ATTENDS FREE! 5

6 ON-SITE TRAINING SERVICES Training Tailored For Your Organization Our On-Site Training Department can deliver this seminar or one of our more than 100 other cutting-edge training programs directly to you. You control the date, the time, the location, even your trainer, and our training specialists work with you to tailor the program to your organization s unique needs. Just imagine how more efficient your workplace would be if all your managers, supervisors and company executives possessed the powerful job description writing and interviewing skills taught in this workshop. Top organizations use our cost-effective on-site training to close skill gaps and achieve new levels of performance excellence. It s affordable, and it works. In addition to HR training, we offer training in areas such as: Management/supervision Communication Team building Business writing Customer service Productivity OSHA/safety And many others! To find out more, call one of our training specialists at or visit us online at From Our Resource Center... In today s competitive business environment, hiring and retaining exceptional employees has never been more important or more valuable! With the Essentials of Hiring and Retention Skills Collection, you ll learn the secrets to hiring and keeping the best of the best as well as 226 models for writing outstanding job descriptions. Don t let your next great hire get away order your package now! Essentials of Hiring and Retention Skills Collection: Recruiting, Interviewing, Selecting & Orienting New Employees 3rd Edition (Book) Turning Training Into Learning (Handbook) More Results-Oriented Job Descriptions (Book) Item No: BJBIV05 Retail Price $165 YOUR PRICE: $145 (you save $20) Satisfaction 100% Guaranteed! To order, call or see order form on page 7. Registration Information Our Registration Center is open weekdays from 7 a.m. to 7 p.m. CST. Enrollments taken online 24/7. Group Discount: When 3 enroll from your organization, a 4th may attend for FREE! Check-in begins one-half hour prior to the start of each program. The a.m. workshop schedule is 9 a.m. to noon. The p.m. workshop schedule is 1 p.m. to 4 p.m. Lunch is on your own. Cancellation. If you cannot attend, you may send a substitute or receive a credit memo toward a future workshop. If you cancel your registration up to five business days before the workshop, your registration fee will be refunded less a $10 enrollment charge. CEUs: Continuing education credit may be recognized by your professional board. Contact your own board to find out what s required. Call our CEU/CPE specialist at , ext. 3100, if you have any questions. Tax Deduction. The expense of continuing education, when taken to maintain and improve professional skills, is tax deductible. Please contact your accountant for complete details. FED ID # To Enroll... Register online at Call toll-free Fax the completed registration form to or Mail the registration form to: Padgett-Thompson P.O. Box Kansas City, MO VISIT OR CALL

7 REGISTRATION FORM Workshop Schedule 2. Check all workshops you wish to attend... Effective Interviewing Job Descriptions People (Please list additional registrations on a separate sheet and attach.) A.M. 1/2-Day P.M. 1/2-Day 1. Mr./Ms. Title Address City/Event # 2. Mr./Ms. Title Address City/Event # 3. Mr./Ms. Title Address City/Event # 4. (FREE!) Mr./Ms. Title Address City/Event # Please send me copies of Essentials of Hiring and Retention Skills Collection (Item No. BJBIV05) at $145 each. Add 7% or applicable sales tax to your product payment. Shipping fees are $5 for first item; $1.50 for each additional item. Method of payment is indicated in step Company Information (Please Print) *Phone required in case of last-minute changes. Organization Address Mail Stop *Phone City State ZIP Approving Supervisor: Mr./Ms. Address **Fax **Your fax number will be used to send confirmation of your registration as well as to notify you of upcoming events in your area. 4. VIP Privileges Program Join Today! Join our VIP Privileges Program and enjoy exclusive discounts and benefits. We ll fax you and your organization first notice of upcoming events in your area, special discounts up to 50% and offers available to members only. Sign here to join By signing, you and your organization are giving permission for RUCEC to use your fax number to notify you and your organization of upcoming seminars in your area and provide you and your organization with special discounts and offers. 5. Method of Payment If you have registered by phone, please record your confirmation number here:. Check payable to Padgett-Thompson is enclosed. Charge to: MasterCard VISA American Express Discover Diners Club Card No. Exp. Date Signature Bill my organization; Attn: (Note: Full registration fee due and payable prior to start of workshop) Our purchase order is attached (government, educational and health care organizations only) 6. Important: Your VIP Customer Number Fill in your VIP Customer Number as it appears above the name on the mailing label. (Record the number even if the label is addressed to another individual.) SD, CT and WV residents, please add applicable sales tax to your payment. If you are tax-exempt, enter your taxexempt number here: and attach a copy of your tax-exempt certificate. A.M. Program hours: 9 a.m. to noon P.M. Program hours: 1 p.m. to 4 p.m. 7

8 For managers, supervisors, company executives and HR professionals: Introducing TWO FAST-PACED HALF-DAY WORKSHOPS addressing critical employee recruitment and retention responsibilities that directly impact your organization s success MORNING WORKSHOP: 9 A.M. TO NOON Writing Effective Job Descriptions Learn Best Practices for Creating Job Descriptions That Serve As Strategic Management Tools and Will Lead to Higher Productivity for Your Staff AFTERNOON WORKSHOP: 1 P.M. TO 4 P.M. Interviewing People When the Difference Between a Good Hire and a Bad One Can Be Thousands of Dollars Make Sure You Get It Right the First Time Special discount when you enroll in both seminars! See page 4 for details. VISIT OR CALL Padgett-Thompson P.O. Box Kansas City, MO A Division of Rockhurst University Continuing Education Center, Inc. Do you have a group of 15 or more that could benefit from the training described in this brochure? Our On-Site Training services might be the right solution for you! See page 6 for more information or visit us on the Web at Need to correct name, title or address? Did you receive duplicate brochures or want to be removed from our list? Please fax the mailing label with corrections to or mail to us at 6901 West 63rd Street, Shawnee Mission, KS , Attention: List. Allow 15 weeks for processing. Nonprofit U.S. Postage PAID Rockhurst University Continuing Education Center, Inc. Time-Sensitive Material