Competency Model (Public Health Analyst) (GS 11/12/13) Core Competencies. Public Health Analyst Technical Competencies (GS 11/12/13)

Transcription

1 Core Competencies 1. Communication Accountability and Transparency Internal Awareness External Awareness Conflict Management Leveraging Diversity Fostering Collaboration Partner/ Customer Service Orientation CTP Regulatory Knowledge... 4 Public Health Analyst Technical Competencies (GS 11/12/13) 1. Legal and Policy Research and Analysis... 5 Public Health Analyst Project Management Competencies (GS 11-13) 1. Effective Planning and Implementation Leading People Driving Results

2 CTP Core Competencies 1. Communication A. Communicating Effectively across CTP B. Communicating Effectively with Colleagues and Stakeholders C. Demonstrating effective Interpersonal/ Relationship Skills 2. Accountability and Transparency A. Holding Self Accountable for Program Responsibilities B. Demonstrating High Standards of Ethics and Integrity 1. Is professional and courteous in all written and oral communication. 2. Expresses self in a clear, concise, and organized manner in written and oral communication. 3. Tailors communication based on the styles and needs of others. 4. Keeps others well informed on pertinent CTP-related issues. 5. Actively listens and asks appropriate questions to ensure that understanding of the situation is obtained before formulating a response. 6. Escalates issues that warrant immediate attention in an effective and timely manner. 1. Acts in an ethical and honest manner that is consistent with organizational values in all situations. 2. Performs job duties effectively within required timeframes. 3. Takes responsibility for own actions. 4. Admits personal mistakes, learns from them, and takes action to correct the situation. 5. Uses discretion when handling sensitive matters/content. 2

3 CTP Core Competencies 3. Internal Awareness 4. External Awareness 5. Conflict Management A. Knowledge of CTP and Your Office A. Knowledge of Current Events in Tobacco Community/Stakeholders A. Recognizing Conflicting Interests B. Addressing Conflict in Appropriate Manner 1. Demonstrates an understanding of the organization s functions and responsibilities. 2. Considers organization s mission, vision, values and strategic goals and objectives in work efforts. 3. Maintains knowledge of capabilities, capacities and constraints of the organization. 1. Keeps abreast of changes in the external environment and understands the potential impact on the organization and job duties. 2. Keeps informed of what FDA, HHS, and other agencies of the Federal Government are doing related to tobacco control and regulation. 3. Keeps informed of FDA, HHS, and Federal government regulations, policies and procedures that could affect job duties. 1. Recognizes that others hold differing opinions. 2. Works to resolve conflicts in a constructive and tactful manner. 3. Informs supervisor when conflicts between colleagues get in the way of job duties. 3

4 CTP Core Competencies 6. Leveraging Diversity 7. Fostering Collaboration 8. Partner/ Customer Service Orientation 9. CTP Regulatory Knowledge A. Valuing a Blend of Skills and Perspectives A. Developing CTP-Wide Working Relationships B. Working on Multi- Disciplinary Teams C. Sharing Knowledge with Colleagues A. Ensuring a High Degree of Responsiveness to Organizational Leadership, Customers, and Stakeholders A. Applying Knowledge of FDA and CTP Laws, Regulations, and Policies 1. Values working with people from different backgrounds and views and seeks out diverse opinions and viewpoints. 2. Encourages colleagues to utilize their diverse skill sets and viewpoints. 1. Works well with others towards achieving a common goal. 2. Establishes rapport and trust with team members and others throughout CTP, FDA, and HHS. 3. Shares knowledge with others through both formal and informal avenues. 4. Helps to remove barriers that get in the way of effective teamwork. 1. Treats all partners/customers (internal and external) in a courteous and professional manner. 2. Provides timely and responsive service (e.g., , phone calls, etc.) to all partners/customers. 3. Is open to feedback from partners/customers. 1. Demonstrates knowledge of the Family Smoking Prevention and Tobacco Control Act and applicable sections of the Federal Food, Drug and Cosmetic Act, regulations and guidance documents. 2. Maintains knowledge of FDA regulations, legislation, and administrative procedures applicable to job duties. 4

5 Public Health Analyst Technical Competencies 1. Legal and Policy Research and Analysis A. Understands, researches, and analyzes statutes, legislation, regulations, policies, and/or processes in order to provide the organization with consistent, thorough, and well-developed analyses of the Tobacco Control Act and related law, and the impact of CTP actions to implement the Act on public health, public health policies, and stakeholders Gathers and interprets pertinent data from a variety of sources; identifies public health, economic, and stakeholder trends and issues relevant to the Tobacco Control Act. Identifies sources of information/established data analysis models and tools, analyzing qualitative or quantitative data in order to make comparisons and draw conclusions for a variety of needs. Identifies stakeholders and their issues/opinions/attitudes; uses the information and data to inform CTP policies and approaches to implement the Tobacco Control Act. Assesses problems accurately, and arrives at solutions that improve the efficiency and effectiveness of resources and operations. Leads and facilitates trans-ctp workgroups and/or represents OP on trans-ctp workgroups. Responds to inquiries from the general public. Participates in CTP priority-setting activities, drafts position papers, and performs ad hoc research and analysis on a variety of topics relevant to the Tobacco Control Act. Serves as a subject matter expert. 5

6 Public Health Analyst Project Management Competencies 1. Effective Planning and Implementation A. Develops strategic plans and objectives B. Develops and manages project plans Assists with development of project planning in complex projects or develops project plans for new substantial projects. Researches and collaborates to ensure clear understanding of project or particular functions of a project. Identifies stakeholders and recommends solutions to account for stakeholders in project planning. Translates the strategic plan into effective organizational objectives with minimal oversight. Plans and manages projects effectively. Effectively allocates resources towards meeting strategic and tactical goals. 6

7 Public Health Analyst Project Management Competencies 2. Leading People A. Empowers others B. Provides direction and guidance C. Attracts, develops, and manages a high performance team D. Manages difficult conversations E. Manages crossorganizational teams F. Leads without formal authority Assists in delegating appropriately challenging assignments. Ensures that team members understand their roles and expectations of the project. Utilizes and leverages employees abilities appropriately. Recommends and ensures high quality, diverse project teams. Acts as a coach by providing guidance and constructive feedback. Ensures that employees have the resources necessary to maintain a high performance. Assists in resolving difficult conversations with employees. Manages cross functional teams within CTP. Participates on cross functional teams outside of CTP. 7

8 Public Health Analyst Project Management Competencies 3. Driving Results A. Meets organizational goals and customer expectations B. Makes well-informed, effective, and timely decisions C. Ensures accountability Makes timely decisions that produce high-quality results by applying comprehensive technical knowledge and addressing risks/benefits. Develops performance metrics to monitor results. Identifies and analyzes unusual problems and issues and recommends solutions. Holds self and others accountable for timely results. Assumes stewardship role to the Center. 8