DECLARATION SIGNED:.. DATE:.

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1 DECLARATION I BALILUNO DAVID, declare that this is my original work and has not been submitted to any University or Institution of higher learning for the award of a degree. Due acknowledgement has been done in cases of other people s work used. SIGNED:.. DATE:. i

2 APPROVAL This is to certify that the following research by Baliluno David, has been carried out under the title Motivation and Employee Performance In Local Governments has been under my supervision and is now ready for submission to Makerere University for examination. SIGNED:. MS. JAMIAH MAYANJA DATE: ii

3 DEDICATION I dedicate this dissertation to my dear wives and children, for the sacrifice, tolerance, support and effort, they accorded to me for the years I have been at the university. iii

4 ACKNOWLEDGEMENT It is Ethical and indeed a reflection of discipline and maturity to attain success and you appreciate those who have been behind your success. As a great scientist Newton remarked saying I can not see any further than others if I do not stand on the shoulders of Giants. In the same way, this book would not have seen the light of the day if it were not the efforts and inputs of various categories of people mentioned hereunder:- Mrs. Jamia Mayanja who supervised and guided me on how to write this report in such an organized, Empirical, Scientific and splendid manner. The Academic staff in the School of Adult and Continuing Education who imparted Ethics that were proficient in the production of this report. Madam Jennifer Namuwaya who assisted me greatly in typing this memorable report. The management and Staff of Kamuli District Local Government which gave attention and audience during my investigation. Let alone giving me responses to my questions. Finally my family members particularly my wives and children who gave me the moral and spiritual support through out my course. May the Almighty reward your inputs iv

5 TABLE OF CONTENTS DECLARATION... i APPROVAL... ii DEDICATION... iii ACKNOWLEDGEMENT... iv TABLE OF CONTENTS... v LIST OF TABLES... vii ABSTRACT...ix CHAPTER ONE INTRODUCTION 1.1 Background Problem statement Purpose of the study Objectives of the study Research question Scope of the study Significance of the study... 3 CHAPTER TWO LITERATURE REVIEW 2.0 Introduction Motivation Motivation theories Motivation Techniques Financial Incentives Non financial incentives Benefits of Employee Motivation Relationship between motivation and employee performance Conclusion CHAPTER THREE METHODOLOGY 3.0 Introduction Research Design Sampling design Study population Sample size Sampling Method Data collection Data sources Data collection instruments Data processing and Analysis Limitations of the study v

6 CHAPTER FOUR PRESENTATION, ANALYSIS AND INTERPRETATION OF FINDINGS PRESENTATION, ANALYSIS AND INTERPRETATION OF FINDINGS 4.0Introduction Demographic Characteristics of the Respondents Findings on the tools of motivation used by Kamuli District Government Findings on the level of employee performance in Kamuli District Findings on the relationship between motivation and employee performance In Kamuli District Local Governments..28 CHAPTER FIVE SUMMAY, CONCLUSION AND RECOMMENDATIONS 5.0 Introduction Summary of findings Findings on the tools of motivation used by kamuli district local government Findings on the level of employee performance in Kamuli District Findings on the relationship between motivation and employee performance Conclusions Recommendations Areas for further research 32 REFERENCES APPENDIX APPENDIX vi

7 LIST OF TABLES Table 1: Sample distribution...15 Table 2: Response rate Table 3: Gender distribution Table 4: Age distribution Table 5: Academic qualification Table 6: Material status Table 7: Time spent working for Kamuli District Local Government Table 8: Whether salaries and wages take a large Portion of the Districts budget.20 Table 9: Whether employees would like to participate in Decision making of the district. 21 Table 10: Whether the District incurs high costs to improve Employees working environment 21 Table 11: Whether providing training opportunities would Motivate employees 22 Table 12: Whether promoting motivates employees...22 Table 13: Whether guaranteeing job security motivates Workers..23 Table 14: How loan schemes are used as a tool of motivation in Kamuli District Local Government...23 Table 15: Whether Management has increased salary to Motivate workers 24 Table 16: Whether some employees have left the district 24 Table 17: Whether late coming hinder the worker s Performance...25 Table 18: Whether inadequate supervision affects workers Performance...25 Table 19: Whether better payment is the only factor that can Force employees to work harder..25 Table 20: How equity and perception can instill a sense of Hardworking...26 Table 21: Whether absenteeism affects employee...26 Table 22: Whether beliefs and values for example more leisure time after work can make employees hardworking.27 Table 23: Whether efforts such as manual and mental energy put into work can improve worker s performance 27 Table 24: Whether motivation helps to increase employee Performance 2 vii

8 ABSTRACT This research was complied on the response of employee performance to motivation, taking Kamuli District local Government as my case study. The research design used was analytical and descriptive in nature, involving both primary and secondary source of data. The study population included administrators, medical staff, non-medical staff and politicians of Kamuli District local government. This is because the above officials understand the importance of motivation on employee performance. Across sectional research design was used in the study and it focused on 61 respondents who were administrators and employees of Kamuli District Local Government. Stratified sampling and simple random sampling methods, were used in the study. From the study, it was found out that motivation tools like improved salaries and wages, participating in decision making, providing training opportunities and promoting of employees were major tools that Kamuli District Local Government used to improve on employee performance and that it they greatly contributed to employee performance in the district. The level of employee performance is still very low as evidenced by late coming, absenteeism and labour turn over. That is as far as level employee performance in Kamuli District local government is concerned. There was a positive relationship of between motivation and employee performance. It s recommended that there is need to develop more motivational strategies, apply them so as to realize an increase on employee performance. Transparency, sensitization and increased on job training coupled with employee recognition for good performance should be serious mile stones. viii