About us Nina Nguyen. Jon Getz. Before ServiceNow. Gets out of bed for. Uber, Huron Consulting

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2 Welcome

3 About us Nina Nguyen Before ServiceNow GE, Downer EDI, Mercer, Insync Surveys Gets out of bed for Data, data analytics and visualization, learning something new Loves Cleaning, Ramen the corgi, listening to podcasts Jon Getz Before ServiceNow Uber, Huron Consulting Gets out of bed for Diversity & inclusion, workforce planning, capacity planning, recruiting analytics Loves Morris and Kyle, hiking, podcasts, politics

4 # T C 1 8 Maximizing the impact of your HR dashboards Nina Nguyen Senior Talent Analyst ServiceNow Jon Getz Senior Talent Analyst ServiceNow

5 HR people data people Can find data provocative Not always trusting of data Get caught up in details Not very tech savvy

6 Content 1 Engage Three ways to maximize the impact of your HR dashboards 3 Enable 2 Enlighten

7 Engage is almost all about visuals, people have to WANT to look at your dashboard

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9 ENGAGE Make it relevant

10 ENGAGE Make it simple

11 ENGAGE Make it simple

12 ENGAGE Make it interesting

13 ENGAGE Make it interesting

14 Enlighten people, tell them something important they didn t know before, and make it MEMORABLE

15 ENLIGHTEN Make it meaningful

16 ENLIGHTEN Make a point

17 ENLIGHTEN Make it explicit Use tooltips Provide definitions

18 Enable selfguided learning, put data in the hand of the user, create more THIRST for knowledge

19 ENABLE Make it easy SAMPLE

20 ENABLE Make it easy SAMPLE

21 ENABLE Make data accessible

22 ENABLE Elevate data needs / heighten curiosity Moving away from.

23 ENABLE Elevate data needs / heighten curiosity What happened here?!? Moving towards...

24 If you build it, they will come. Image source: Field of Dreams (1989), Universal Pictures

25 So in summary, when building HR dashboards Make it a pleasurable experience Make life easy for your audience Do the hard work to bring valuable information to light every bit of effort counts

26 "The whole principle of marginal gains came from the idea that if you broke down everything that could impact on a cycling performance absolutely everything you could think of and then you improved every little thing by 1%, when you clump it all together, you're going to get quite a significant increase in performance. So we set about looking at everything we could. Sir Dave Brailsford Team Sky Manager Photograph by Rama: CC BY-SA 2.0 fr

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33 APPENDIX Some basic design principles Enhance understanding o o o Leave no ambiguity explain your metrics, provide definitions on the dashboard Leave minimal to no effort for the user to move around the dashboard if the user has to make one extra click to get to the necessary information, you've lost them Include navigation instructions Use the right visualization to tell the story o o o Use the right chart type Consider all chart elements (axes, labels, legends) is it chart junk or does it enhance understanding? Consider a broad range of data literacy can the chart be understood by anyone without you being there to explain? Space versus meaning o Consider the space used and the meaning conveyed in the visualization is it a big block of color that only contains 1 number? Reduce 'mess o o Unnecessary lines and colors create mess, making it harder for the user to read and extract meaning Create organisation through spacing/grouping/aligning Use color deliberately o o o o o If your reason for color use is just to make something look nice, don t. Use color to enhance understanding; color can be used to: Group related information and separate unrelated information Act as labels/themes that flow through the dashboard Convey meaning (e.g. red = bad; green = good) Use each color in the same way consistently throughout a dashboard (red shouldn t mean one thing in one part of the dashboard and another in another part of the same dashboard) Use colors from a palette where possible, consider color contrasts and strengths Consider and accommodate color blindness in your audience

34 Please complete the session survey from the Session Details screen in your TC18 app

35 #TC18 Thank you! Nina Nguyen linkedin.com/in/nina-nguyen-sydney Jon Getz linkedin.com/in/jongetz

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