Leadership Lessons from Agile and PMI s PM-2. Tim Kloppenborg, PhD, PMP Marcie Lensges, PhD

Transcription

1 Leadership Lessons from Agile and PMI s PM-2 Tim Kloppenborg, PhD, PMP Marcie Lensges, PhD

2 Agenda 1. Agile Behaviors 2. PM-2 Leadership Behaviors 3. Common Themes to Agile and PM-2 4. Breakout Session

3 Agile Behaviors - Background Manifesto for Agile Software Development We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more.

4 Agile Behaviors 1. People-focused Self-managed teams, flexible to address uncertainty 2. Iterative Planning Extreme communication (Scrum meetings, frequent feedback) 3. Focus on creating early and constant business value Most important needs addressed fast and first (user stories) 4. Agile is a way of thinking, not just doing Change in culture, leadership, metrics 5. Trust is essential Fail early and often, teams empowered

5 Team Expectations and Agile Behaviors Responsibility Self-managing, surface risks, ground rules, all lead, break down barriers, make decisions, question everything Accountability Team owns vision, commits to amount of product, delivers on commitment, make rapid changes Development Motivated individuals, team is engine for project, empower, engage, individual motivations, team and individual growth, experienced members

6 Organizational Culture and Agile Behaviors Roles Product owner, Scrum master, Team member Trust Details unknown, fail quickly toward success, trust teams Collaboration Cooperation, ensure common understanding and agreement

7 Starting Agile Projects Initiating High complex high uncertainty, develop project vision, create charter, identify stakeholders, in first iteration determine product Planning Definition of done, release plan, rolling wave/progressive elaboration, determine next most important thing, plan for continuous improvement

8 Delivering Agile Projects Value Satisfy customer, product more important than process, deliver early and often, facilitated conversations with stakeholders, reprioritize Simplicity Maximize work not done, eliminate waste, solve problems, progressively document deliverables Risk Frequent feedback reduces risk, conflicts are over development process, business process, people Improvement Document and improve process, reflect, learn, grow, embrace innovation

9 PMI s PM-2 Course Leadership Behaviors 1. Stakeholders Engagement and management of perceived benefits 2. Team Roles and Culture Citizenship behavior, collaboration, trust 3. Ethical Leadership Building character and climate 4. Servant Leadership Others needs first and develop people 5. Conflict and Improvement Conflict sources, resolution methods and styles

10 Common Themes from Agile and PM-2 1. Satisfy the Customer 2. Collaborate 3. Develop Trust 4. Develop People 5. Improve

11 Satisfy the Customer Customer satisfaction as key part of project success Engage stakeholders Manage perceived benefits in stakeholder s mind Define done with acceptance criteria for deliverables Deliver value early and often 1. Quickly brainstorm and record challenges to these ideas 2. Quickly brainstorm methods of overcoming those challenges

12 Collaborate Create common understanding Use as much visibility as possible Have business people and developers work together daily Use same team members throughout project Use entire array of meetings facilitated well 1. Quickly brainstorm and record challenges to these ideas 2. Quickly brainstorm methods of overcoming those challenges

13 Develop Trust Details are unknown early, so trust is vital Allow teams to fail quickly Trust teams to make decisions and commitments Trust teams to deliver Make sure individuals feel safe 1. Quickly brainstorm and record challenges to these ideas 2. Quickly brainstorm methods of overcoming those challenges

14 Develop People Unlock purpose and ingenuity Work toward engagement and fulfillment Use EI: self awareness and management, social awareness and relationship management 1. Quickly brainstorm and record challenges to these ideas 2. Quickly brainstorm methods of overcoming those challenges

15 Improve Use commitment and delivery Retrospectives 1. Quickly brainstorm and record challenges to these ideas 2. Quickly brainstorm methods of overcoming those challenges

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