IBERIA PARISH GOVERNMENT, LOUISIANA JOB DESCRIPTION, NOVEMBER 2012 JOB TITLE: RABIES CONTROL/ANIMALSHELTER MANAGER ANIMAL CONTROL DEPARTMENT

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1 CODE: FLSA: Exempt IBERIA PARISH GOVERNMENT, LOUISIANA JOB DESCRIPTION, NOVEMBER 2012 JOB TITLE: RABIES CONTROL/ANIMALSHELTER MANAGER ANIMAL CONTROL DEPARTMENT GENERAL STATEMENT OF JOB The Rabies Control/Animal Shelter Manager directs and coordinates all animal shelter and rabies control operations to ensure that all impounded animals are cared for properly and all animal control related issues are responded to properly and efficiently. He/she is responsible for implementing the animal control program for Iberia Parish. The duties of the Rabies Control/Animal Shelter Manager are performed with considerable independence under the general supervision of the Parish President. He/she must be able to perform any and all functions that may be deemed necessary to contribute to a smooth, efficient, and humane operation of the Iberia Parish Animal Shelter. As with all positions within the department, response at any time may be required to assist with workload or in any emergencies that may arise. Reports to the Parish President. ESSENTIAL JOB FUNCTIONS Archer Company SPECIFIC DUTIES AND RESPONSIBILITIES Develops and implements the Iberia Parish Animal Control and Rabies Program. Manages and supervises in all aspects of the Animal Shelter/Rabies Control program Supervises department employees in support of the duties and responsibilities of the Parish Animal Control Department; supervisory duties include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems; recommending and approving employee transfers, promotions, discipline and discharge, and recommending salary increases. Supervises volunteers, and community service workers. Prepares work schedules. Conducts presentations at local schools, businesses, and civic groups. Researches and applies for grants and other legal revenue sources. Meets and communicates with other department/division heads of the parish, members of the public, news media, local and state humane societies, breed-specific rescue organizations, local law enforcement agencies, district attorney s office, other animal control agencies, etc. Assists Animal Control Officers in implementing and enforcing animal control ordinances, rules, regulations, policies (safety, health and sanitation practices) and the law governing animal control, issues summons and appears in court when necessary. Assists in the office by answering phones, accepting animals brought into the shelter from the public, answering questions for the public about policies and procedures, pet care, animal control ordinances, etc. when needed. Compiles special reports when necessary.

2 General Kennel Work: Supervises and assists other shelter personnel as necessary in unloading trucks, tagging animals, scanning for microchips, and placing animals in kennels, monitoring quarantined animals for signs of disease, contacting victim of bite and animal owner on the status of the animal impounded for rabies observation. Supervises and assists with euthanizing by injection any sick or injured animal brought into the shelter during the business day, identifying and selecting animals for euthanasia, pulling and placing animals in designated areas, and restraining animals for euthanasia by injection. Supervises and assists with cleaning cages and litter pans, feeding and watering animals, sweeping and mopping floor and cleaning office area and bathrooms Prepares budget, manage and supervise the fiscal matters associated with budget. Coordinate with Iberia Parish veterinary practitioners the registration and vaccination of all animal requiring or necessitating such. Manages and supervises the operation and maintenance of the Iberia Parish Animal Shelter. Manages, supervise administer and/or participates in the Iberia Parish Animal Shelter Euthanasia Program as sanctioned by the Louisiana State Board of Veterinary Medical Examiners and to compose, formulate and prepare compositions, letters and rhetoric to inform notify, and explain all aspects, intentions, requirement and policies of the Iberia Parish Rabies and Animal Control Program as it relates to regulatory requirements by appropriate Parish ordinances and Louisiana state law. Receives, reviews, prepares, and/or processes various records and reports such as rabies registration and vaccinations, animal bite investigations and reports, animal complaint reports, operational reports, and daily work and performance reports. Refers to codified laws, local ordinances, animal control housing and shelters, animal euthanasia requirements, policy and procedure manuals, codes / regulations, publications and reference texts, etc. Operates a variety of vehicles, equipment, and machinery such as pickup truck with animal cage, incinerators, ketch poles, snake nets, capture equipment, etc. Uses a variety of tools such as manual and electric hand tools, grinder, ketch poles, snake nets, capture equipment, traps, hypodermic syringes and needles, etc.; a variety of supplies such as food, cleaning supplies, disinfectants, general office supplies, etc.; and a variety of computer software such as Microsoft Office, etc. Interacts and communicates with various groups and individuals such as Parish Council, Parish President, Public Works Director, law enforcement, governmental entities, veterinarians, judicial system, and the general public. ADDITIONAL JOB FUNCTIONS Answers telephone. Files documents and reports. Archer Company

3 Communicates with the public. Performs related duties as required. RABIES CONTROL/ANIMALSHELTER MANAGER MINIMUM TRAINING AND EXPERIENCE Requires a technical degree and college coursework related to code enforcement, law enforcement, veterinary assistance or a related field, with three to four years of experience in animal control or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Supervisory experience desired. Must possess euthanasia certification. Must possess a valid Louisiana driver s license. SPECIAL REQUIREMENTS: Must obtain a valid Controlled Dangerous Substance Permit (DHH, Health Standards Division for a Schedule II drug) within 6 months of hire date and maintain all necessary Permit requirements including certifications and continuing education. Must obtain and maintain a valid Controlled Substance Registration Certificate, United States Department of Justice Drug Enforcement Administration D.E.A. registration number to purchase, possess and administer sodium pentobarbital within 6 months of hire date and maintain all necessary Certificate requirements including certifications and continuing education. Must obtain and maintain a valid Certified Animal Euthanasia Technician Certificate issued by the Louisiana State Board of Veterinary Medical Examiners within 6 months of hire date and maintain all necessary Certificate requirements including certifications and continuing education. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Tasks involve the ability to exert moderate, though not constant, physical effort, typically involving some combination of driving, walking, climbing and balancing, stooping, kneeling, crouching and crawling, and which involves the lifting, carrying, pushing and pulling of moderately heavy objects and materials (up to 50 pounds), and occasionally heavy objects (up to 100 pounds). While performing work, must be able to defend one's self from attack and to restrain animals of varying weights. Data Conception: Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange pertinent and vital information to co-workers. Includes the giving of assignments and directions to subordinates and receiving direction from supervisor. Language Ability: Requires ability to read a variety of law books, maps, policy and procedure manuals, warrants, animal care / veterinary care manuals, etc. Requires the ability to prepare reports, correspondence, records, etc. with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence. Archer Company

4 Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of instructions in mathematical, written, oral, diagrammatic or schedule form; to deal with several abstract and concrete variables. Requires the ability to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions. Must be able to communicate effectively and efficiently with persons of varying educational backgrounds and in a variety of technical and/or professional languages including code enforcement, law enforcement, veterinary medicine, animal care, etc. Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time. Must be able to use practical applications of fractions, percentages, ratio and proportion. Must be able to use practical applications of statistics. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape; identify degrees of similarity or difference in shades, forms, etc.; and visually read various information. Motor Coordination: Requires the ability to coordinate hands and eyes using office machinery, animal capture equipment and other special equipment; to operate motor vehicles. Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, firearms, animal capture equipment, etc. Must have significant levels of eye/hand/foot coordination. Color Discrimination and Visual Acuity: Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency, unusual or dangerous situations. The worker may be subject to danger or risk to a significant degree, or to tension as a regular, consistent part of the job. Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear). Archer Company PERFORMANCE INDICATORS Knowledge of Job: Has thorough knowledge of the methods, policies, and procedures of the Animal Control Department as they pertain to the performance of duties of the Rabies Control/Animal Shelter Manager. Has knowledge of the functions and interrelationships of the Parish and other governmental agencies. Has knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Has knowledge of pertinent Federal, State and local laws, regulations, codes, ordinances and guidelines; and modern and complex principles and practices of animal control program development and administration. Has knowledge of various breeds of dogs, cats and other domestic animals, including livestock; principles of licensing,

5 controlling and disposing of animals. Has knowledge of methods of animal collection and impoundment. Has knowledge of normal and abnormal animal behavior, and symptoms of animal abuse. Has knowledge of types of equipment, materials and specialty items used in animal control procedures. Has knowledge of code enforcement methods and procedures; and investigative methods. Has knowledge of the layout of local roads and of the locations and characteristics of various neighborhoods. Has knowledge of the principles and practices of record-keeping, modern office practices, and technology. Has knowledge of basic arithmetic. Is skilled in the use of restraining devices, animal traps, euthanasia chambers, and other animal control equipment. Is able to work under dangerous conditions, often involving personal risk or risk to others. Is able to react quickly and calmly in emergency situations. Is able to physically pursue, apprehend and control animals of varying sizes and weights. Is able to plan, organize and prioritize daily assignments and work activities. Is able to analyze problems that arise in the areas of responsibility and recommend solutions. Is able to learn and utilize new skills and information to improve job performance and efficiency. Is able communicate effectively both orally and in writing. Is able to prepare required reports and records with accuracy and in a timely manner. Is able to establish and maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation. Is able to perform required calculations with accuracy. Is able to deal with sensitive situations with tact and diplomacy. Must adaptable to working in heat, noise and dust. Is able to deal courteously, yet firmly and effectively with the public in stressful situations and in an uncomfortable environment. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Specific Duties and Responsibilities." Dependability: Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation Archer Company

6 intra- and inter-departmentally. RABIES CONTROL/ANIMALSHELTER MANAGER Relationships with Others: Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a positive image. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated. Planning: Plans, coordinates and uses information effectively to enhance activities and production. Knows and understands expectations regarding such activities and works to ensure such expectations are met. Develops and formulates ways, means and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve such goals and objectives. Participates in development of budget. Organizing: Efficiently organizes own work and that of subordinate staff. Ensures that personnel understand what results are expected of them, and that each is regularly and appropriately informed of all matters affecting or of concern to them. Staffing: Works with upper management, where appropriate, to select and recommend employment of qualified personnel. Personally directs the development and training of personnel under charge, ensuring their proper induction, orientation and training. Maintains personnel records on staffers. Maintains proper staffing levels. Leading: Provides a work environment that encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to personnel under charge concerning their performance. Commends and rewards personnel under charge for outstanding performance, and takes timely and appropriate disciplinary action as necessary. Exercises enthusiasm in influencing and guiding others toward achievement of established goals and objectives. Controlling: Provides a work environment that is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of established standards, methods and procedures. Oversees and supervises major cases. Ensures that subordinates follow policy. Checks attendance and punctuality. Receives and reviews time sheets. Delegating: Assigns duties as necessary and/or appropriate to meet goals, enhance abilities of personnel under charge, build their confidence and assist them in personal growth. Has confidence in personnel under charge to meet new or additional expectations. Archer Company

7 Decision Making: Exercises discretion and judgment in developing and implementing courses of action affecting functions under charge. Recognizes when a particular policy, procedure or strategy does not foster the desired result, and moves decisively and explicitly to develop and implement alternatives. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of functions under charge. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change that supports achievement of goals and objectives. Human Relations: Strives to develop and maintain excellent rapport with personnel under charge. Listens to and considers their suggestions and complaints, and responds appropriately. Establishes a work environment to promote and maintain mutual respect. Policy Implementation: Has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to policies in the discharge of duties and responsibilities, and ensures the same from personnel under charge. Policy Formulation: Maintains awareness of changes in operating philosophies and policies, and routinely reviews policies to ensure any changes in philosophy or practice are appropriately incorporated into functions under charge. Recognizes and understands the relationship between operating policies and practices and morale and performance. Strives to ensure that established policies enhance same. DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Archer Company