1. Name (Optional): Gender: 1) Male 2) Female

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1 (Annexure-A) Analysis of OCTAPACE in fostering the HRD Climate of Public and Private Sector Life Insurance Companies with respect to Pune City. Dear Sir/Madam, This is a survey conducted by Mrs. Arpita Singh, PhD student of University of Pune, Lecturer, Hiraben Nanavati Institute of Management and Research, Pune. This study is purely for academic purpose and used only to draw statistics. Therefore you are requested to give your response candidly. Your help would be highly appreciated. PART I(a) Please fill the following information: 1. Name (Optional): Age (Optional): 3. Gender: 1) Male 2) Female 4. Qualification: 5. Designation (Mandatory): 6. How long have you been working in this organization? Do you believe that the Organization must focus on Human Resource Developmental aspects? Yes No 8. Do you believe the developmental climate (e.g... Recognition to good Initiatives, Having faith and cohesion among staff, Career Opportunities for Progression etc...) within the Organization has an impact on the overall growth of the Employees? Yes No 344

2 9. The most probable reason/reasons as to why you left your earlier place of work. (Ranking pattern would be 1 as the highest and 8 being the lowest of your preferences) a) Sought to new challenges or opportunities. b) Due to ineffective leadership c) Poor relationship with Immediate Boss. d) To improve on work-life balance e) Better compensation and benefits f) Contributions were not valued g) Less Career Growth h) Dissatisfaction with the job profile 10. In the present context, only tick marks the features of development you observe in your present Organization. ( ) a) Share and Interact amicably b) Solving Problems mutually and effectively c) Building up cohesion, faith and Confidence d) Awarding good Initiatives and welcoming them whole-heartedly e) Delegation of Authority and Responsibility f) Mentoring to develop the junior staff g) Career Opportunities and progression are discussed. h) Personnel Policies of the Organization are well-equipped with facilitating Employee development. (Welfare amenities, Grievance handling etc ) 11. Rank the various features of development you want to be practiced in your present Organization. (Ranking pattern would be 1 as the highest and 8 being the lowest of your preferences) a) Share and Interact amicably b) Solving Problems mutually and effectively c) Building up cohesion, faith and Confidence d) Awarding good Initiatives and welcoming them whole-heartedly e) Delegation of Authority and Responsibility f) Mentoring of the junior staff to develop g) Career Opportunities and progression are discussed. h) Personnel Policies of the Organization are well-equipped with facilitating Employee development. (Welfare amenities, Grievance handling etc ) 345

3 12. Do you believe the presence of good HRD Climate variables (More Trust, Role Clarity, Increased Communication etc ) ultimately makes an impact on the Organizational Effectiveness (i.e...more Profits, Higher Productivity, Better Corporate Image ) Yes No PART- I (b) Instructions: A number of statements are given below describing the HRD climate of an Organization. Please give your assessment of the HRD climate in your Organization on each statement by putting a ( ) mark to the most desirable option for you. S. No. Always Mostly Sometimes Rarely Not at all The Organization provides an open, not hesitant environment where people feel free to share views/opinions among peers and with their Superiors too, without worrying about Job security. Promotion of the employees is based purely on Performance and his Personal achievements. Proper recognition is given to the employees for their good work and achievements. 4. The information provided about employee benefits is easy to understand. 5. The Organization and the Top Management acknowledges the importance of Human Resource Development. 346

4 S. No. Always Mostly Sometimes Rarely Not at all 6. The probable Career opportunities available with the Organization are shown by the senior officers to the juniors. 7. Mutual respect is observed at the place of work. 8. The organizational expectations are made known to the managerial staff to help them develop their juniors for future Team work is encouraged and developed in the Organization. Interpersonal relationship is friendly and encouraged in the Organization Employees lacking proficiency in performing at their jobs are facilitated to acquire the skill rather than being left behind. Working at the present place of work, gives satisfaction to the employees and they intend staying for the foreseeable future. 13. Policies and procedures are usually applied equally to all employees and they are to encourage employee development. 14. The Top Management reposes trust and confidence in the employees. 347

5 S. No. Always Mostly Sometimes Rarely Not at all 15. People working together focus on fixing the problem together When feedback is given to employees on the basis of their performance they take it seriously and use it for development. The Performance appraisal system of the Organization encourages the employees The grievance process available in the Organization is a fair way to resolve disputes between employees and management. The top management of this Organization takes efforts to identify and utilize the potential of the employees positively and makes them use it as an opportunity for their development. Employees are imparted useful Training sessions to update their skills and performance. 21. To ensure the development of the employees the top management looks forward to invest a substantial part of their time and other resources. 348

6 S. No. Always Mostly Sometimes Rarely Not at all The Top Management looks towards resolving conflicts and disagreements in a positive and constructive manner to minimize negative impact. Delegation of Authority encourages employees to do things on their own and to embrace responsibilities for selfdevelopment. Employees are encouraged to take initiatives on their own without having to wait for instructions from superiors. 26. Organization does a good job by communicating the employees about changes or decisions that affect them. 27. When problems arise people discuss the problems openly and try to solve them amicably than accusing each other Initiative of an Individual is duly encouraged in the Organization. The Psychological climate (i.e.: Mindset, Behavior, Motivational Level.) in this Organization is very encouraging to any employee interested in developing himself by acquiring new knowledge and skills. The work environment encourages creative thinking and innovation. 349

7 (Annexure-B) Please give your response about Job Satisfaction in your Organization on each statement by putting a ( ) mark to the most desirable option for you. Part II SL. No. Statements Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree 1. My job provides adequate opportunities to do different things from time to time. 2. My job provides adequate opportunities to be somebody in the community. 3. My supervisor is quite competent in making decisions. 4. My Job provides for stable employment in suitable ways. 5. My job provides adequate opportunities to do something that makes use of my abilities. 6. My job provides fair Pay. 7. My job provides adequate opportunities for advancement on this job. 8. I m happy with the working conditions. 9. I m happy with the way my co-workers get along with each other. 10. My Job provides me a feeling of accomplishment. 11. I m happy with the General management of the company. 12. I m happy with my past advancements in this organization. 350

8 (Annexure-B) Please give your response about Job Satisfaction in your Organization on each statement by putting a ( ) mark to the most desirable option for you. Part II Sl. No. Statements Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree 13. There are adequate opportunities for future growth (in efficiency). 14. Social conditions are appropriate for the job within the organization. 15. My work is suitably recognized in the organization. 16. I m happy with the kind and amount of responsibilities assigned to me. 17. I m happy with the Company s policies. 18. I m happy with my work as a whole. 19. I m happy with my company/organization as a whole. 351

9 Annexure C Area-wise LIC Branch offices in Pune City Branch Code Address of the LIC Branch A, Aundh rd., Nr. Khadki Railway Station, Pune. 951 Jeevan Shree Bldg, 2nd floor, 1109, University Rd, Nr. Pune Central, Pune. 987 Jeevan Prakash Bldg, Ground Floor, University Rd, Nr. Rahul Cinema, Shivajinagar, Pune. 952 Ground floor, Commonwealth Bldg, Laxmi Rd, Pune. 955 Jeevan Darshan Bldg, 1st floor, N C Kelkar Rd, Nr. Alka Cinema, Narayan Peth, Pune st floor, Western India House, Next to Daga brothers,umbrya Ganpati Chowk, Laxmi Rd., Pune. 95-K Ambar Hall, 2nd & 3rd floor, Mayur Colony, Opp Mrutyunjay Temple, Karve Rd, Pune. 95-L Sardar Bldg, First Floor, Nr. Hotel Ajinkya, Opp. City Pride multiplex, Satara Rd, Pune st floor, Aditi Commercial Centre, 2408, Gen. Thimmayya Rd.( East Street ), Pune rd floor, Aditi Commercial Centre, 2408, Gen. Thimmayya Rd. ( East Street ), Pune. 95-M Kanchanganga Appts., Magarpatta, Mundhva Rd., Hadapsar, Pune. 95-Y J. J. Chambers, 1412 / 13, Yerwada Market, Yerwada, Pune. 95-A Jeevan Shree Bldg, 1st Floor, West Wing, 1109, University Road, Nr. Pune Central, Pune. 352

10 (Annexure-D) Area-wise Private Life Insurance Branches in Pune City. 1. SBI Life Insurance Company Ltd. Sr. Branch Office No. 1. 1st Floor, Office No. 102,Bhama Emerald, Sr. No. 29, Plot No.52,Opp. Chitale Bandhu Mithaiwale, Pune-Satara Rd. Dhankawadi, Pune. 2. Ivory Towers, Ground flr, Lane No. 8, Prabhat Rd, Near Kohinoor Mangal Karyalaya, Opp. Ayurveda Rasashala,Karve Rd, Erandwane, Pune. 3. Office No.27 & 28, Bldng.No. C-2, 2 nd Floor, Brahma Estate Commercial complex, NIBM Junction, Kondhawa, Pune. 4. 2nd Floor, Dwarka Chambers, Sr.No. 47, Sunita Nagar, Wadgaon Sheri, Viman Nagar, Pune. 5. 3, Tara Chambers, 2nd Floor, Wakadewadi, Pune. 6. Ashirward, 110/12, Prabhat Road, lane-no. 14, Thorat Colony, Erandwane,Pune. 2. Bajaj Allianz Life Insurance Company Ltd. Sr. No. Branch Office 1. GE Plaza, Airport Road, Yerawada, Pune. 2. 4th Floor Vardhaman Building, Seven Love Sqaure, Shankar Sheth Road, Swargate, Pune 3. G-21, Ashoka Plaza, Viman Nagar, Pune. 3. ICICI Prudential Life Insurance Company Ltd. Sr. No. Branch Office & 202,2nd Flr. Millenium Plaza, Opp. Fergusson College, Fergusson College Rd, Pune Ground Floor Heritage House, Ramabai Ambedkar Road, Camp, Pune. 3. Survey No 710,T P No 3, 4th Floor, Sneh Ganga, Beside Vega Centre, Shanker Sheth Road, Swargate, Pune. 4. Geetai Sankul, Ideal Colony, Paud Road, Pune. 5. 5th Floor, Shrirang House, Jungli Maharaja Road, Shivaji Nagar, Pune. 6. Shivam Plaza, Pune Solapur Road, Hadapsar, Pune. 353

11 4. HDFC Standard Life Insurance Co Ltd Sr. No. Branch Office /202 Plot No 1195/1, 2nd Floor, Nandadeep Building, Near Dnyaneshwar Paduka Chowk, Fergusson College Road, Pune. 2. CTS NO 47/21, EP No. 70/21/24, Gandhi Plaza, Near Deccan Gymkhana, Law, College Road, Pune. 3. 1st Floor, 84/4, Tupe Complex, Main Road, Besides Karnataka Bank, Hadapsar ,3rd Floor, Business Avenue, Opposite Sony World,Near Parihar Chowk, Aundh, Pune. 5. Opposite HDFC Bank, Near Pune Railway Station, 14 Sadhu Vaswani Road, Camp, Pune. 6. Dhole Patil Road, 2nd Floor, 5th Avenue, Next to Regency Hotel,Pune. 5. Reliance Life Insurance Co. Ltd. Sr. No. Branch Office 1. Office No 105,A Wing, 1st Floor, ICC Trade Tower, Senapati Bapat Road, Pune. 2. 5th Floor, Shree Prasad Complex, Paud Road, Kothrud Depot, Pune. 3. Cybernex,2nd Floor,South Wing, Next To Railway Reservation Center, Shankar Sheth Road, Pune. 4. 2nd Floor,The Avenue Building, Above Furniture Company, Opposite Mega Centre, Pune Solapur Highway, Hadapsar, Pune /208, 2nd Floor, F Wing, Parmar Trade Centre,Kothrud, Pune /458, Shiv Darshan Chamber, Market Yard,,Gultekdi, Pune. 354