Future proof. your career. SAI Global Training Catalogue. Food - Quality - Environmental - Health & Safety - Automotive

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1 Future proof your career SAI Global Training Catalogue Food - Quality - Environmental - Health & Safety - Automotive

2 The SAI Global Difference Expert facilitators with Industry knowledge Credible training Registered training organisation Nationally and Internationally recognised qualifications Course materials and catering provided Call to speak to one of our advisors Practical Training Our courses are developed and delivered to ensure that the method can be applied to the real-world. This enhances your learning retention and means that the new knowledge and skills acquired can be easily actioned. Courses are developed by experienced professionals - SAI Global training has been developed by experts in the industry who have extensive experience with the relevant Standards and implementing them in the workplace. Train with experts in the field - Our facilitators have had years of practical experience. They can relate to your industry and how you should apply your knowledge 360 Degree learning solutions - Learning can take place in a conductive public or in-house environment, online where you can learn at your own pace - or as a blended option incorporating face to face training and online for maximum impact. Talk to us today about how we can help your business with training solutions! Call: uk.training@saiglobal.com

3 Train virtually anywhere at a time that suits you Public Training - Face to Face Our public training runs all year round across the UK Gain knowledge, develop skills and build networks Training programs are delivered by qualified professional and subject matter experts Venues all over the UK In-House and Customised Training All courses listed in the catalogue are available in-house. Or talk to us about developing a course for your needs. Address your team or company s specific skills gaps, challenges and opportunities in the most appropriate format We ll come to you! Convenient training and or coaching will be delivered at a time and location convenient for your team Cost effective method for training groups of employees Receive the highest standards of specific shared learning and understanding within your team Examples and context can be tailored to your organisation and industry Ensure learning is aligned to your organisations objectives Online Learning Here at SAI Global we have specifically designed our Online Courses to meet the needs of our customers. Online learning offers anytime, anywhere learning via SAI Global s Online Learning Portal. It provides self-paced, interactive training, enabling participants to enhance their skills no matter where they are or how busy their schedule. Learn at your own pace from any computer Great for learning in remote areas Less downtime from work Join the conversation on Find us on: 3

4 Food Courses & 2016 Standards Revision Quality Courses Environmental Courses Health & Safety Courses Automotive Courses Online Courses

5 Food Courses RSPH Level 2 HACCP for Manufacturers 1 day The Level 2 Certificate in HACCP is appropriate for all persons employed in food and food related businesses that need to have an understanding of HACCP. The Level 2 HACCP for Manufacturers is particularly useful for those involved in the implementation and maintenance of HACCP and individuals who are, or intend to become, members of HACCP teams. The Level 2 Certificate in HACCP is appropriate for all persons employed in food and food related businesses that need to have an understanding of HACCP. This course explains the basic principles of HACCP for food operatives working in the food and drink manufacturing industry, as well as caterers and retailers. Introduction to HACCP Prerequisite programs Describing the product Intended use of products Process flow diagrams Hazard analysis Determining Critical Control Points On successful completion, delegates will have a good awareness of HACCP legislation and principles. Delegates will also be able to identify any current weaknesses in their HACCP Systems and upgrade these appropriately. RSPH Level 3 HACCP for Manufacturers 2 days The aim of this qualification is to develop an understanding of HACCP-based food safety management. Holders of this qualification will have the appropriate knowledge and understanding to be an integral part of a HACCP team and to supervise the implementation of a HACCP-based system in the work environment. This qualification is primarily aimed at supervisors/managers working within the food manufacturing industry, but will also be of benefit to caterers and retailers. This course explains the principles of HACCP and their implementation to technical teams as well as HACCP Team Members. The aim is to develop an understanding of and the ability to apply HACCP principles practically in food and food related businesses in order to ensure effective food safety. Introduction to HACCP Prerequisite programs Describing the product Intended use of products Process flow diagrams Hazard analysis Determining Critical limits HACCP Monitoring Corrective actions Verification and validation HACCP Documentation HACCP Review Determining Critical Control Points On successful completion, delegates will have a good awareness of HACCP legislation and principles. Delegates will also be able to identify any current weaknesses in their HACCP Systems and upgrade these appropriately. 5

6 RSPH Level 4 HACCP for Manufacturers 5 days This Level 4 qualification covers the importance of Hazard Analysis and Critical Control Point (HACCP)-based food safety management procedures, the management and implementation of HACCP-based procedures, development of the procedures and the evaluation of the procedures. This qualification is primarily aimed at senior supervisors/ managers working within the food manufacturing industry and HACCP team Leaders. This course explains the principles of HACCP and their implementation, to technical teams as well as HACCP Team Members. The aim is to develop an understanding and the ability to apply HACCP principles practically in food and food related businesses in order to ensure effective food safety. HACCP and Legislation Preparing for HACCP Pre-requisite Programmes The 7 Codex HACCP Principles Maintaining HACCP Critical Control Points Critical Limits Monitoring Corrective Action HACCP Step 1: The HACCP Team Codex steps 2-5 Hazard Analysis Implementation Verification On successful completion, delegates will have a good awareness of HACCP legislation and principles. Delegates will also be able to identify any current weaknesses in their HACCP Systems and upgrade these appropriately. RSPH Level 3 Food Safety for Manufacturers 3 days The Level 3 award provides supervisors with knowledge of the development and implementation of food safety management procedures in line with their responsibilities. It focuses on taking responsibility for food monitoring procedures, identifying hazards to food safety, taking appropriate action in light of those hazards and contributing to improvements in food safety practice. Compliance with current legislation Applying principles of good hygiene practice Implementation of food safety management procedures Role of Supervision in food safety management On completion of this course delegates will understand how food business operators can ensure compliance with food safety legislation, understand the application and monitoring of good hygiene practice, understand how to implement food safety management procedures and understand the role of supervision in food safety management procedures. This qualification is primarily aimed at supervisors working within the food manufacturing industry, but will also be of benefit to caterers and retailers. On completion of this course delegates will understand how food business operators can ensure compliance with food safety legislation, understand the application and monitoring of good hygiene practice, understand how to implement food safety management procedures and understand the role of supervision in food safety management procedures. 6

7 RSPH Level 4 Food Safety for Manufacturers 5 days This qualification covers all of the necessary aspects of food hygiene and safety in depth, providing candidates with thorough knowledge. Essentially for managers and potential managers in the food and drink manufacturing industry, it concentrates on the need for programmes and procedures to be properly drawn up, introduced and monitored to ensure full compliance with the legislation. This qualification is primarily aimed at supervisors/managers working within the food manufacturing industry, but will also be of benefit to caterers and retailers. The aim of this qualification is to provide an in-depth knowledge of food safety and food hygiene. Holders of this qualification will have the appropriate knowledge and understanding of food safety to develop and implement food safety management systems. Introduction to food safety Microbiology Food-borne illnesses Personal hygiene Training and education Food hazards & controls Food spoilage and preservation Design of equipment & premises Cleaning & disinfection Pest management Management & HACCP Role of the manager Food safety legislation On successful completion, delegates will have a good awareness of how to manage Food Safety and related legislation at a strategic level. Delegates will also be able to identify any current weaknesses in their Food Safety Systems and outline strategies for developing and maintaining a food safety culture within their organisation. TACCP Food Defence, Bio-vigilance & Bio-terroism 1 day Since the horse meat scandal, food defence, bio-vigilance and bio-terrorism have become a topic of discussion and concern for many food businesses. PAS 96, (Defending food and drink), is the recognized publicly available standard which advises the food industry how to implement necessary controls to assure its customers that their products are safe and secure. This course focuses on how to protect the integrity of business from threats to the food and drink industry from ideologically motivated groups, criminals or individuals with malicious intention. The TACCP (Threat Assessment Critical Control Point) study should be integrated into the existing Food Safety Management System. Senior Management and their representatives Technical and Quality Managers Those considering implementing a QMS in their organisation Auditors Trainers and Consultants PAS96:2010 & TACCP Terms & Definitions Threat categorisation Constructing the TACCP team Constructing the TACCP plan (10 steps) Personnel security Access controls Contingency planning Auditing & review Case study of malicious attack on food business Delegates will learn the tools and techniques needed to assess hazards and risks to business, process and product. TACCP provides a process for the identification, evaluation and mitigation of threats that are faced on and off the manufacturer s site. Talk to us today about how we can help your business with Training Solutions! Call: uk.training@saiglobal.com 7

8 Internal Food Safety Auditor 2 days This highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of food safety auditing. It also covers the role of the food safety auditor in the development and improvement of an effective food safety management system. This course is essential for those who will undertake internal food safety audits, or who will be required to plan, manage and implement internal audit programmes. This course is ideal for food industry personnel intending to become involved in the internal audit process for the maintenance and improvement of their food safety programmes including those: Involved in auditing the site HACCP program or external suppliers Intending to become involved in the internal audit process for the maintenance and improvement of their site s food safety management system. Typical roles include Quality Assurance Managers, Supervisors and Internal Audit team members. The audit principles and techniques developed in this course can be applied to any food safety management standard. IRCA A17847 To understand the audit process and be able to plan, perform and report the results of internal food safety audits with the aim of developing and improving the food safety management system of an organisation. To help delegates to understand best practice for ensuring successful internal audits. Introduction to food safety management systems Introduction to auditing Audit preparation including audit scheduling, audit planning and audit checklists Performing the audit including opening meetings, nonverbal communications, question techniques, resolving conflict and gathering objective evidence. Presentation of audit findings including the evaluation of audit findings, non-conformity classification, corrective action requests, developing an audit report, closing meeting and root cause analysis. Follow up activities Key to successful internal audits Prior Knowledge It is an IRCA recommendation that all delegates have the following prior knowledge: A basic knowledge of the concepts of food safety management including pre-requisite programmes and HACCP principles Understand commonly used food safety terms and definitions An understanding of the requirements of ISO or GFSI schemes such as FSSC 22000, BRC, SQF or IFS. Understand the Plan-Do-Check-Act (PDCA) cycle Upon successful completion of the course delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal food safety audits. Delegates will also find the interactive nature of the course, it s challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyable. The knowledge and skills developed in the course can be applied to internal audits of any food safety management standard. Delegates can apply for certification as an IRCA Internal Auditor if they have also completed an FSMS Foundation Course or can prove equivalent knowledge when applying. In-House Training We can come to you! Work together as a team on a project and get a shared understanding whilst learning in a cost effective manner! For a quote uk.training@saiglobal.com 8

9 ISO 22000:2005 Lead Auditor 5 days ISO 22000:2005 is the internationally recognised standard that defines the parameters for an effective food safety management system based on HACCP. More and more organisations in the food sector are encouraging their suppliers to demonstrate compliance to this standard, and this is creating a demand for trained and competent ISO 22000:2005 auditors. This intensive, challenging and highly interactive IRCA registered training program is for those people who require an in-depth understanding of the International Food Safety Management System Standard ISO 22000:2005, and the range of auditing techniques and protocols associated with the lead auditor role in the food sector. IRCA A17362 This course satisfies the training requirements for those who wish to register as a food safety system lead auditor with the IRCA. Food safety professionals with a responsibility to design implement and manage a quality system that meets the requirements of ISO Food safety auditors who have been looking to enhance their auditing knowledge and skills or looking to achieve formal recognition for the skills and knowledge that they possess. Auditors, from any organisation in the food chain, who need to lead audits and audit teams, both in their own organisation and in others, such as suppliers, where there is a requirement to audit food safety management systems against IS Previous Experience Those wishing to attend this course should have: Experience of working in the food chain An understanding of relevant key food safety legislation, pre-requisite programmes, Good Manufacturing Practices and HACCP principles as defined in Codex Alimentarius. To enable those attending to lead an audit team whose objective it is to audit the food safety management system of an organisation against the requirements of ISO 22000:2005. The course will also equip delegates with a sound knowledge of the requirements of ISO 22000:2005 and the food safety principles that underpin it. Food safety management principles The management systems approach to managing food safety risks The requirements of ISO 22000:2005 The processes and techniques involved in planning, conducting & reporting audits on an entire food safety management system The course is designed not only to help people perform food safety audits, but also to develop delegates wider understanding of food safety management systems design and implementation. It will help delegates understand how HACCP can be embedded into the food safety management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an Auditor, Lead Auditor or Principal Auditor with the IRCA under the food safety auditor scheme. 9

10 Unannounced Workshop 1 day The protocol for the BRC Standard identifies three different audit options: An announced audit - where the company and the Certification Body agree the date for the audit An unannounced audit option 1 The company will not be notified of the date of the audit An unannounced audit option 2 the audit will be split into two sections. The unannounced audit will cover GMP and production areas, followed by an announced audit of the site s systems and procedures This course will provide delegates with details of the unannounced audit processes, the options available to companies opting to go down the unannounced route, with a focus on option 1. The course also covers how to manage the audit process, following up and closing out of nonconformities and the certification process. This course is designed for all Personnel in the food industry, subject to customer and 3rd party audits, Consultants, 2nd and 3rd party auditors, Technical Managers and QA Personnel. This course explains the background to the 2nd and 3rd party unannounced audit processes adopted by retailers, certification bodies and competent auditing companies. An overview of the BRC issue 7 requirements, with particular emphasis guidance on HACCP and GMP systems A brief overview of the most common BRC non conformities against issue 7 Review of company structure emphasising the roles responsibilities of the following, in achieving a satisfaction audit; - HACCP team - Production, Planning and Purchasing - Engineering - QA/QC and Technical Teams Review of Internal Audits as a critical requirement to achieving the BRC Standard. The use of Root Cause Analysis within the BRC Standard and how to approach this for the purpose of Best Practice. A review of the ripples from the horse meat issues and how its ongoing impact on the food industry and procurement What are the Benefits? On successful completion, delegates will have an in-depth understanding of the unannounced audit process and how to manage this. Delegates will also be able to identify any current weaknesses in their audit preparedness and upgrade these appropriately. Root Cause Analysis 1 day The course is designed for people working in the food industry and who require the skills and techniques to undertake Root Cause Analysis as required by a number of standards including the BRC Global Standard (Food) Issue 7. Who Should Attend? The course is designed for people working in the food industry and who undertake corrective and preventive actions following internal or external verification activities. This course explains the key principles of root cause analysis and their implementation in the food industry, to investigate the root causes of non-conformities. Understanding the following root cause analysis techniques The different stages of Root Cause Analysis procedures The different techniques required to undertake a root cause analysis Review of case studies and group exercises to ensure understanding of the various techniques used The course will give delegates a full understanding of how to address corrective actions identified, to ensure that the root causes are identified and corrected for prevention in future. Talk to us today about how we can help your business with Training Solutions! Call: uk.training@saiglobal.com What is meant by the term Root Cause Analysis? What is meant by the terms contributing factors and counter measures? 10

11 Supply Chain Traceability 1 day Increased global trade has made a wide variety of foods accessible to the consumer. Consumers now expect all their foods to be available on their supermarket shelves all year round. This undoubtedly puts a strain on the global food supply chain. With recent headlines in the press focusing on the traceability of products and supply chain management, the horse meat scandals and other issues, are you confident that your systems and procedures are robust? This course is designed for new Auditors seeking registration, Prospective Approved Training Providers, and Manufacturers Consultants. EU Legal requirements for traceability Traceability requirements - National/International Standard The scope of an effective traceability system Logical steps to deliver an effective traceability system Ensuring procurement of effective and relevant supplier information Defining effective recall systems in the event of an incident Effective traceability and recall tests What are the Benefits? Even within the best managed food businesses, an issue involving the safety and suitability of a food product may occur, some of these with root causes outside the organisation. It is important that businesses are aware that unforeseen food safety and integrity issues can arise with their products and therefore, recognise that there is a need to understand the effectiveness and reliability of supplier information. RSPH Allergen Awareness 1 day Increasing numbers of individuals suffer adverse reactions every year from the ingestion of allergens in food. This number could be greatly reduced if more people involved in the production, preparation and serving of food were aware of the risks to people from food allergens and how to control these risks. Learners will gain an understanding of why food allergens need to be controlled and strategies for control, such as keeping and making available information about allergen ingredients, reducing cross contamination, improving communication and providing advice to consumers. This course is recommended for all relevant personnel dealing with allergens during the production, preparation and serving of food. Understand why food allergens need to be controlled: Identify symptoms produced by ingestion of allergens in food Outline why Food Business Operators need to identify and control food allergens Identify foods that commonly cause adverse reactions. Understand how to protect people with food allergies and intolerances from adverse reactions: Identify food allergens in dishes and products Identify routes of food allergen cross contamination and methods of control Understand how communication can reduce the risk of adverse reactions. This course equips those involved with the production, preparation and serving of food with the knowledge of risks and mitigations of allergens in food. This course aims to provide an understanding of Allergens and their effects. 11

12 Microbiology for Non- Microbiologists 2 days This course explains the basic principles of Food Microbiology and their implementation. The aim is to develop an understanding of microbes in foods and the implications of their presence in food environments. This course is to assist non-microbiologists to gain an understanding of food safety focus. This course will give you the necessary skills to interpret your lab reports and make informed decisions based on these results. Who should attend? Micro-organisms what are they? Classification of micro-organisms Microbial habitats Food borne pathogens Microbial risks to foods Identification methods Methods of counting Sampling plans and sampling methods Interpretation of results Microbial validation and verification activities On successful completion, delegates will achieve a good understanding of the basics of microbiology, with a focus on key aspects of food specific microbiology. This course is ideal for personnel who need a basic introduction to microbiology to enable them to gain a better understanding of food borne pathogens and their impact on food safety. Food Labelling & Legislation Course 1 day This course covers changes introduced to Food Labelling requirements by the 2011 European Directive on the provision of food information. It explains the transitional arrangements on the new rules. These new requirements will have a major impact upon the information provided on food labels for consumers. The course is designed to provide candidates with the knowledge of the changes to help food manufacturers prepare for and comply with the law. Introduction to Food Labelling Current Legislation Food labelling Regulations Key changes Labels current & new rules Origin labelling Responsibilities Food Business Operators On successful completion, delegates will have an improved understanding of the new Food Labelling Legislation. Delegates will also be able to identify any current weaknesses in their labelling systems and update these in line with the new laws. The course is intended for Quality/Technical Managers and personnel as well as Label Designers and Food Marketing staff. This course explains the New Food Labelling Legislation in force from December

13 BRC Courses BRC Third Party Auditor Course 5 days This course trains delegates in Third Party Audit requirements against the BRC Global Standard for Food Safety Issue 7. In addition, the course includes the relevant aspects of auditing within the food sector. Attending this course allows you to gain an in-depth and practical understanding of the BRC Standard and auditing methodology. This course is aimed at Technical and Quality Managers, Prospective Certification Body Auditors and Consultants. Delegates must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector. Delegates must have also have completed a HACCP course (minimum 2 days duration). NOTE: Delegates must have read and reviewed a copy of the Global Standard for Food Safety Issue 7 which will be sent to them prior to the course commencing. This course ensures that delegates attending are trained to the high standards required to become a BRC Third Party Auditor. The BRC Issue 7 Requirements - reviewed clause by clause with guidelines BRC audit - aims and objectives BRC audit concepts Understanding BRC auditing methodology Understanding BRC protocols and governance The BRC 5 day training course for the Global Standard provides knowledge of auditing skills and of the standard required to become a BRC Third Party Auditor. APPROVED TRAINING PROVIDER BRC Food Safety Issue 7 Conversion from 6 to 7 for Manufacturers 1 day This course will provide delegates with an in-depth understanding of the revisions to the format and content of the Standard and includes particular reference to changes in response to the issues and concerns of the food industry Senior Management and their representatives Those considering implementing a QMS in their organisation Technical & Quality Managers Trainers and Consultants The course is designed to equip delegates with the skills and knowledge to successfully implement the Standard on-site. A GAP analysis will be provided to all delegates clearly identifying changes from Issue 6. Understand the reasons for changes to the Standard including industry developments Understand the changes to the existing requirements Be able to explain how the changes will benefit retailers, manufacturers, auditors & consumers Recognise the changes to the protocol of the Standard Know how the audit process should now be carried out APPROVED TRAINING PROVIDER 13

14 BRC Internal Auditor Course 2 days The course is delivered through a mixture of workshop led discussions, practical activities and PowerPoint presentations. On day two delegates are required to undertake a live audit (case study based) where delegates are required to apply the skills and techniques they acquired on day one. Delegates will be given feedback on how they performed during the case study and how they can improve on their auditing techniques. This course is designed for Quality and Technical Managers, personnel responsible for managing internal auditing schedules and personnel responsible for undertaking internal audits as required by BRC Standards. Audit Processes Auditing Overview Auditing Concepts Audit Planning Auditor Attributes The Human Aspects of Auditing Conducting the Audit Reporting the Audit What are the Benefits? On successful completion, delegates will have improved understanding of auditing concepts and have improved auditing skills. Delegates will also be able to identify any current weaknesses in their Internal Audit Systems and upgrade these appropriately. This course explains the need for an Internal Audit System, the principles and terminology relating to Internal Audits and describe the basic principles of Internal Auditing. APPROVED TRAINING PROVIDER BRC Introduction to Storage and Distribution 1 day This course will provide delegates with details of the content of the BRC Storage & Distribution Standard in terms of the protocol and the requirements. The Standard has been designed to cover all activities which may affect the safety, quality and legality of the products stored and distributed, and of additional contracted services provided by storage and distribution companies. This course is designed for all Personnel working in the logistics sector or Manufacturers operating a logistics division and Consultants. Understand the background and benefits of the Storage & Distribution Standard Understand the content of the Standard in terms of the Protocol and Requirements Understand the details of the Scheme Understand audit planning and the events during and after the audit Understand the current compliance monitoring of Certification Bodies by the BRC On successful completion, delegates will have an in-depth understanding of the BRC Storage & Distribution Standard. Delegates will also be able to identify any current weaknesses in their BRC Systems and upgrade these appropriately. This course explains the background to the BRC Storage & Distribution Standard and its implementation in line with BRC protocols. APPROVED TRAINING PROVIDER For a quote uk.training@saiglobal.com or call:

15 BRC Understanding the Requirements (Food) 2 days This course will provide delegates with details of the content of the Standard in terms of the protocol and the requirements. This includes BRC Auditing Methodology and events during and after the audit. This course is designed for New Auditors seeking registration, prospective Approved Training Providers (ATPs), manufacturers and consultants. Understanding the background and benefits of the Standard Understanding the content of the Standard in terms of the Protocol and Requirements Understanding the details of the Scheme Ensuring understanding of the practical implementation of the Standard Audit planning and the events during and after the audit Understanding the current compliance Monitoring of Certification Bodies by the BRC On successful completion, delegates will have an in-depth understanding of the BRC Food Issue 7 standard. Delegates will also be able to identify any current weaknesses in their BRC Systems and upgrade these appropriately. This course explains the BRC Food Standard (Issue 7) explains the background to the standard and its implementation in line with BRC protocols. APPROVED TRAINING PROVIDER BRC Understanding the Requirements (Packaging) 2 days This course will provide delegates with details of the content of the Standard in terms of the protocol and the requirements. This includes BRC Auditing Methodology and events during and after the audit. This course is designed for New Auditors seeking registration, Prospective Approved Training Providers, Manufacturers and Consultants. NOTE: Delegates must have read and reviewed a copy of the BRC Global Standard prior to the course commencing. Understand the background and benefits of the Standard Understand the Standard in terms of the Protocol and Requirements Understand the detail of the Scheme Understand audit planning and the events during and after the audit Understand current compliance monitoring of Certification Bodies by the BRC What are the Benefits? On successful completion, delegates will have improved understanding of the BRC Packaging Standard. Delegates will also be able to identify any current weaknesses in their BRC Quality Manuals and Systems and upgrade these appropriately. This course aims to explain the content of the Standard in terms of the protocol and the requirements. APPROVED TRAINING PROVIDER Join the conversation on Find us on: 15

16 BRC Understanding the Requirements Storage and Distribution 2 days This course will provide delegates with details of the content of the BRC Storage & Distribution Standard in terms of the protocol and the requirements. This includes BRC Auditing Methodology and events during and after the audit. This course is designed for New Auditors seeking registration, Prospective Approved Training Providers, Manufacturers and Consultants Understand the background and benefits of the Storage & Distribution Standard Understand the content of the Standard in terms of the Protocol and Requirements Understand the details of the Scheme Understand audit planning and the events during and after the audit Understand the current compliance monitoring of Certification Bodies by the BRC On successful completion, delegates will have an in-depth understanding of the BRC Storage & Distribution Standard. Delegates will also be able to identify any current weaknesses in their BRC Systems and upgrade these appropriately. This course explains the background to the BRC Storage & Distribution Standard and its implementation in line with BRC protocols. APPROVED TRAINING PROVIDER BRC Understanding the Requirements Agents and Brokers 1 day The focus of the standard is on the management of product and suppliers of the services provided by the Agents and Brokers including traceability and transparency through the supply chain. This is supported by the need for a hazard and risk assessment of the operations provided and a supporting quality management system. BRC Food Packaging or Storage and Distribution Auditors wishing to undertake BRC audit against the standard and Agents and Brokers who are looking to achieve the standard, as well as Consultants and Approved Training Providers (ATP) who may wish to train this standard and/or help companies to achieve this standard. Companies looking to implement or gain an insight into the standard. To understand the scope of the products and the companies to be audited and definitions used in the context of this standard. To give a practical overview of the standard and enable Agents and Brokers companies to be audited and certificated where they buy and sell products or provide services to other parties but are unable to gain certification to the production or Storage and Distribution Standards because there is no product present to be audited. Also to update existing food auditors to the requirements of the standard and allow them to become qualified to audit the Agents and Brokers standard. To ensure all new and existing auditors and implementers have a consistent understanding of the Global Standard for Agents and Brokers (Food & Food Packaging). To allow other interested parties to have an insight into the Standard and audit process including consultants, technical and operational managers, and customers of certificated sites. The scope of the standard The requirements of the standard Auditing the standard What Are the Benefits? Attendance will enable delegates to: Know and understand the scope of the standard Know the requirements and the actions required to fulfil them Understand the audit protocol and how to become certified Understand the procedures for closing out non conformances Demonstrate the competitive benefits of quality standards to their own and other organisations APPROVED TRAINING PROVIDER 16

17 2015 & 2016 Standards Revision In September 2015 the long-awaited Quality (ISO 9001) and Environmental Management (ISO 14001) standards were released in their newest format. This new format is a common framework more specifically know as Annex SL. Annex SL is part of an International Organisation for Standardisation (ISO) document and will be the structure of all new and revised management systems standards developed by the ISO in future. The ISO 9001:2015 and ISO 14001:2015 revisions have widely been accepted by organisations as a significant step in consolidating the position of the management systems standards as one of the most effective business improvement tools available. The structure of Annex SL gives the ISO 9001:2015 and ISO 14001:2015 not only a common framework, but also develops a common approach. The systems have always had the commonality of Shewhart s Plan, Do, Check, Act approach. Common themes now include a more considered strategic approach by assessing organisational context, use of riskbased thinking leading to evidence-based decision making and managing work flows using the process approach. The role of top management has been defined and enhanced with a move from management to Leadership. The alignment of the two most popular management systems standards allows business of all persuasions to consider and apply an integrated management systems (IMS) approach far more easily. For those already familiar with the ISO 9001 and ISO standards and who are looking to update themselves on current knowledge and skills, the conversion courses are ideal. The modular courses themselves are all IRCA registered in their own right, but the modular format and the core Annex SL course allows full flexibility to delegates looking to upskill in one or more discipline combinations. Once completing the Annex SL core module, attendees can add the required discipline or disciplines when it suits. The ISO occupational health and safety standard due to be published in autumn 2016 will also be developed as part of this Modular approach allowing those who have taken the Annex SL module previously to add this in to the mix. The following IRCA registered modular courses are now available to book. ISO 9001:2015 Auditor Transition ISO 14001:2015 Auditor Transition ISO 9001/14001:2015 Combined Transition ISO 14001/9001:2015 Combined Transition Join the conversation on Find us on: 17

18 ISO 9001:2015 Auditor Transition 2 days NEW This highly interactive two-day training course is designed to transition existing registered auditors and auditors of 9001 certified businesses to the new ISO 9001:2015 international standard. This course is essential if you are: An existing registered first, second or third party quality management systems auditor A first, second or third party quality management systems auditor wishing to keep their auditing skills and techniques up to date A first, second or third party quality management systems auditor wanting to learn about ISO 9001:2015 and how the revisions to this standard affect you A second or third party auditor working for an organisation that is certified to ISO 9001 and is transitioning to the 2015 revision of the standard The key learning objective of this course is to equip delegates with the enhanced skills and knowledge required to audit against an ISO 9001:2015 quality management system. ISO 14001:2015 Auditor Transition 2 days NEW IRCA A17949 IRCA A17951 This highly interactive two-day training course is designed to transition existing registered auditors and auditors of certified businesses to the new ISO 14001:2015 international standard. This course is essential if you are: An existing certified first, second or third party environmental management systems auditor A first, second or third party environmental management systems auditor wishing to keep their auditing skills and techniques up to date A first, second or third party environmental management systems auditor wanting to learn about ISO 14001:2015 and how the revisions to this standard affect you A second or third party auditor working for an organisation that is certified to ISO and is transitioning to the 2015 revision of the standard IRCA A17950 IRCA A17951 The structure of a generic management system based on Annex SL Appendix 2 and the implications of this from an audit perspective The requirements for understanding the organisation and its context and how they may be audited The new and enhanced requirements for leadership and how they may be audited. The requirements for determining and addressing risks and opportunities and how they may be audited The enhanced requirements concerning the process approach and how they may be audited How to adapt your auditing technique to accommodate the new and amended requirements in ISO 9001:2015 What are the Benefits? This course offers the most effective way to equip delegates with the skills and knowledge to audit against the revised standard. Delegates will also find the interactive nature of the course; it s challenging content and extensive use of teambased exercises, stimulating and surprisingly enjoyable. The structure of a generic management system based on Annex SL Appendix 2 and the implications of this from an audit perspective The requirements for understanding the organisation and its context and how they may be audited The new and enhanced requirements for leadership and how they may be audited The requirements for determining and addressing risks and opportunities and how they may be audited. The enhanced requirements concerning the process approach and how they may be audited How to adapt your auditing technique to accommodate the new and amended requirements in ISO 14001:2015 Understanding the new requirements of taking a Life Cycle Perspective in ISO 14001:2015 and an introduction to environmental thinking when applying a Life Cycle Approach What are the Benefits? For a quote uk.training@saiglobal.com or call: This course offers the most effective way to equip delegates with the skills and knowledge to audit against the revised standard. Delegates will also find the interactive nature of the course; it s challenging content and extensive use of teambased exercises, stimulating and surprisingly enjoyable. The key learning objective of this course is to equip delegates with the enhanced skills and knowledge required to audit against an ISO 14001:2015 environmental management system. 18

19 Quality Management Courses ISO 9001:2015 Foundation 1 day A one-day awareness programme for those requiring an introduction to the ISO 9001:2015 standard and how it can be used to develop and improve quality management systems. This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process. Specially designed for managers, supervisors, those with potential quality roles or anyone wishing to understand and assess the impact and relevance of quality management to their organisations. Also useful to anyone who needs an introduction to quality assurance or those wishing to attend the registered 2-day auditor course without prior experience of quality systems. IRCA A17943 This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented. On completion of the course we expect delegates to be able to: Describe the purpose of a quality management system with relevance to the 7 principles of quality management Explain the purpose, content and interrelationships of ISO 9000, ISO 9001, and ISO 9004 Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system Background to Quality Assurance Setting quality objectives The ISO 9001:2015 series standards Measurement and analysis Process Approach Continual improvement The 7 quality management principles Organisational Context ISO 9001 clause requirements Risk based thinking What are the Benefits? Attendance will enable delegates to: Decide how best to develop the Quality Management Systems of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Be able to set quality objectives. Demonstrate the competitive benefits of quality standards to their own and other organisations 19

20 ISO 9001:2015 Internal Auditor 2 days This highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system. This course is registered with the International Register of Certificated Auditors (IRCA). The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This IRCA registered course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them. IRCA A17944 This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience. To enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development. Plan-Do-Check-Act methodology and other fundamental quality management principles Business process auditing Risk based thinking Quality Internal Auditor The structure and principles of the ISO 9000 series standards ISO 9001:2015 requirements Quality management system implementation issues Effective auditing techniques and good audit practice This course, combined with an ISO 9001:2015 Foundation course, satisfies the formal training requirements for those wishing to register with the IRCA as an Internal Quality Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also find the interactive nature of the course, its challenging content and extensive use of teambased exercises stimulating and surprisingly enjoyable. 20

21 ISO 9001:2015 Lead Auditor 5 days IRCA A17945 Previous experience and existing knowledge Attending an IRCA ISO 9001 Foundation course or equivalent Reading or self-study This intensive, challenging and highly interactive IRCA registered training program is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role. This course satisfies the training requirements for those who wish to register with the IRCA s auditor registration scheme. It is also essential for any serious quality practitioner, particularly those with a responsibility to design, implement and manage an audit programme for internal audits, supplier audits and other external audits from customers and/or certification bodies. Other people who have found this course useful in the past have been internal quality auditors who are looking to enhance their quality auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge that they possess. Prior Knowledge Those attending this course are expected to have knowledge of the following: Quality management principles and concepts The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001 This knowledge can be gained in a number of ways: To enable you to lead an audit team Audit the quality management system of an organisation to the requirements of ISO 9001:2015. ISO 9001:2015 evidence required for conformity Roles and responsibilities of auditors and lead auditors Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement The course is designed not only to help people perform value added quality audits, but also to develop delegates wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as risk based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the QMS 2015 scheme. Process Mapping and Improvement 1 day This fast paced and interactive one-day course is for those people whose priority it is to find better, faster and cheaper ways of delivering results. Working from first principles, it introduces a number of proven and easy to use process improvement techniques. This course is suitable for quality managers, business improvement leaders, change agents, champions, in fact anyone with an interest in improving organisational performance in a very practical way. Other people who have also found this course useful have been those with the responsibility for implementing and managing an ISO 9000 based quality management system, for which the process approach is a fundamental principle. To enable those attending to understand and apply a range of process improvement techniques, and understand the benefits of each in a variety of organisational situations. Process mapping (flowcharting) tools and techniques Process measurement Customer focused processes Streamlining processes Cost and Cycle Time Analysis The course is designed to develop delegates wider understanding of process design and management, including interface and cultural issues. In particular it will help delegates get to grips with critical issues such as customer satisfaction, continual improvement and their relationship to process management. The main benefit of the course is that delegates will leave with a practical understanding of some very simple tools and techniques that they can start using immediately to enhance the performance of their organisation. 21

22 Implementing a Quality Management System (QMS) 2 days This course is designed to equip delegates with the practical skills and knowledge you need to develop a QMS. Discover the actions, tools and techniques to implement a QMS including procedural and process information. Typically professionals who: Manage compliance obligations including statutory and regulatory requirements Manage or oversee supplier and contractor quality related performance Manage compliance or quality related conformance audit programs Conduct strategic management reviews of quality related performance outcomes Manage or oversee issue resolution relating to product, service or process quality Manage or overview improvement initiatives to enhance some aspect of quality Examine the common challenges to implementing a QMS. Learn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate and improve the effectiveness of your system. Understanding the elements of a QMS Establish the scope and purpose of a QMS based on stakeholder needs and expectations Design a QMS framework incorporating process management tools and techniques Undertake GAP analysis and document processes incorporating operational controls Implement a QMS framework using training, communication and performance monitoring tools and techniques Evaluate performance results and implement improvements What Are The Benefits? As a contributor to Continuous Personal Development this course offers valuable day to day knowledge and skills essential to an efficient quality management system. ISO 27001:2013 Lead Auditor 5 days This intensive, challenging and highly interactive training program is for those people who require an in-depth understanding of the ISO 27001:2013 and associated standards, and the range of auditing techniques and protocols associated with the lead auditor role. Every organisation understands the importance of managing and taking care of its information securely, including legal, contractual and moral requirements to do so. On successfully completing the course, students will have an appreciation of the importance of controlling Information Security in all types of business; a detailed knowledge of ISO 27001:2013 Information Security Requirements and a detailed understanding of the principal requirements for auditing Information Security Management Systems (ISMS). IRCA A17457 This course satisfies the training requirements for those who wish to register as an ISMS lead auditor with the IRCA. It is also essential for anyone involved managing information and with a responsibility to design, implement and manage an ISMS management system that meets the requirements of ISO 27001:2013. Other people who have found this course useful in the past have been internal ISMS auditors who have been looking to enhance their auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge that they possess. The course objectives are to provide interpretation and understanding of Information Security Management Systems (ISMS), ISO 27001:2013 and auditing ISMS. The course is aimed at all levels of personnel from senior management to supervisors, who are concerned with the information security in their organisation. The course will also equip delegates with a sound knowledge of the requirements of ISO 27001:2013 and knowledge of associated standards. Introduction to Information Security Detailed content of ISO 27001:2013 Similarities with other management systems standards Information Security Management Issues including operational control Information Security Audit Skills Practical exercises and feedback What are The Benefits? The course is designed not only to help people perform capable and value-adding quality audits, but also to develop delegates wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the ISMS scheme. 22

23 Environmental Courses ISO 14001:2015 Foundation 1 day A one-day awareness course designed to provide attendees with an introduction to environmental management systems based on the requirements of the ISO 14001:2015 standard and how this standard can be used to develop and improve environmental management system. In the past some companies may have seen environmental management as a luxury that they could ill afford but things are changing. Legislation designed to protect the environment has steadily increased and many customers use environmental performance as a key selection criteria when awarding contracts. This means that a systematic approach to environmental management can often make good commercial and financial sense. Decision makers and managers at all levels who need to understand the fundamentals and practical implementation requirements of an effective Environmental Management System (EMS). Environmental Managers or those with responsibility for maintaining an existing EMS to a recognised standard will also find this course very useful. Also useful to anyone who needs an introduction to environmental management or those wishing to attend the registered 2-day auditor course without prior experience of environmental management systems. IRCA A17946 This course will equip delegates with an understanding of the development and application of environmental management techniques and how the ISO 14001:2015 standard is interpreted and implemented. On completion of the course we expect delegates to be able to: Describe the purpose of an environmental management system Explain the purpose, content and interrelationships of ISO 14001, ISO 14004, and EMAS Interpret the specific requirements of ISO in the context of an effectively implemented environmental management system Benefits of an effective EMS to businesses Essential environmental terminology and familiarisation with ISO definitions Purpose and intent of an environmental management system Environmental issues and how to assess and determine environmental aspects and impacts Understanding organisational context and a risk-based approach Summary of key environmental legislation and relevance of legislation to an EMS Structure and key requirements of ISO Setting environmental objectives Continual improvement process for an EMS Monitoring, measurement and analysis Attendance will enable delegates to: Decide how best to develop the Environmental Management Systems of their organisation and avoid common problems Add to their environmental management career credentials Understand the relevance of environmental standards to their organisation Improve environmental decision-making Demonstrate the competitive benefits of environmental management standards to their own and other organisations 23

24 ISO 14001:2015 Internal Auditor 2 days This interactive two-day training programme aims to help delegates to understand and apply the principles and techniques that are required for conducting effective environmental audits. This course is registered with the International Register of Certificated Auditors (IRCA). A good system of auditing is one of the most effective methods of ensuring that the Environmental Management System (EMS) continues to meet its objectives and for control and for identifying improvements. Auditors need to be sufficiently competent in order to evaluate the EMS effectively if the organisation is to achieve the full benefit from its EMS and have confidence that it is achieving its objectives. This IRCA registered course focuses delegates on the most important attributes of a modern and effective environmental management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to business environmental issues and relevant legislative issues. The course is based on auditing with the ISO 14001:2015 standard. IRCA A17947 This course is essential for those who will undertake internal environmental audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors with EMS, who are looking to broaden their awareness of environmental issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or environmental management system experience. To enable delegates to effectively plan, perform, evaluate and report the results of internal environmental audits with confidence. To help delegates understand the key attributes of an efficient and effective environmental management system and the role of the internal auditor in its continual improvement and development. Basic environmental thinking and risk-based concepts Structure and principles of an environmental management system Plan-Do-Check-Act methodology, environmental management principles Overview of key ISO 14001:2015 requirements Auditors roles and responsibilities Types of environmental audit Effective auditing techniques and good audit practices Reporting valid findings and managing corrective actions This course, combined with an ISO foundation course, satisfies the formal training requirements for those wishing to register with the IRCA as an Internal EMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal EMS audits. Delegates also find the interactive nature of the course, it s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. Implementing & Maintaining an Environmental Management System (EMS) 2 days Build the practical skills and knowledge you need to develop an Environmental Management System (EMS) with this training course. Discover the actions, tools and techniques required to implement or maintain an inherited EMS, including procedural and process information. People involved in planning and/or coordinating the implementation process for a system addressing environmental issues People who have been assigned the task of establishing or inheriting an EMS Decision makers in the implementation process Those wanting to understand the implementation process Identify environmental aspects and impacts that create the baseline from which an EMS is created and developed Recognise cultural change and management issues, which play a role in the implementation process Establish the initial steps to be taken in developing an EMS Develop skills in the preparation of written procedures and required documentation Recognise the appropriate resources and capabilities necessary for maintaining an EMS What is an EMS How to implement and maintain an EMS The ISO model and an ISO 14001:2015 Standard Revision Overview Developing an Environmental policy Common features of an EMS Identifying environmental risks Managing environmental improvement actions Operational controls and emergency planning Training & communication Developing and maintaining EMS documentation Monitoring, measuring and reporting Auditing and management review Cultural change and implementation Maintaining an EMS to achieve continual improvement What Are The Benefits This course offers valuable day to day knowledge and skills essential to an efficient environmental management system. 24

25 IEMA/IRCA ISO 14001:2015 Lead Environmental Auditor 5 days This highly interactive, intensive and challenging 5-day training programme is designed for those people who require and in-depth understanding of auditing techniques and skills associated with the Lead Auditor role. This course is registered with both the Institute of Environmental Management and Assessment (IEMA) and the International Register of Certificated Auditors (IRCA). This course satisfies the training requirement for those seeking to register to the IEMA and/or the IRCA auditing scheme. It is also an essential for any serious environmental practitioner, particularly those who have the main responsibility for implementing and maintaining their environmental management system and manage an audit programme for internal audits. Essential also to those who are required to perform more demanding and extensive company audits (corporate auditing); or who are required to regularly assess the performance of other companies (supplier, contractor and/or certification auditors); and for those who are seeking to develop their auditing and environmental skills to a professional level. Prior Knowledge certified Those attending this course are expected to have prior knowledge of the following: IRCA A17948 Environmental Management principles and concepts The Plan, Do, Check, Act (PDCA) cycle Environmental issues including an appreciation of environmental protection and pollution prevention and control Environmental management terms and definitions Appreciation of environmental compliance issues Environmental management terms and definitions Typical structures for environmental management systems including process-based systems Structure, content and requirements of ISO 14001:2015 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending an IRCA ISO Foundation course or equivalent Reading or self-study The course is designed to help delegates deliver value-added audits to understand the principles of good Environmental Management and to develop their knowledge of the environmental management standards. To enable you to lead an audit team. It will also develop delegates knowledge & understanding of different environmental audit types, and the practical skills required to plan, execute and report environmental management audits. On completion, delegates will be able to evaluate the effectiveness of an EMS based on the ISO 14001:2015 standard at a level acceptable to certification bodies. Auditing the requirements of ISO 14001:2015 Key focus areas for auditing core environmental processes Overview of auditing for compliance Objectives and types of environmental audits Roles and responsibilities of auditors and of lead auditors Auditor skills & development Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement Effective audit planning, execution and reporting based on current auditing standards Identifying valid findings, non-conformities and corrective action management Certification (based on ISO 17021) processes for EMS Designed not only to help people perform value-added audits this course is also designed to develop delegates wider understanding of environmental management systems development and implementation. Delegates will gain an understanding of the level of performance required for implementing a successfully certified EMS and how to assess against the ISO 14001:2015 standard. It will help delegates to develop essential conceptual skills including risk-based thinking, continual improvement, life-cycle thinking, and process-based approaches. This course satisfies the formal training requirements for those wishing to register with the IEMA Auditor Registration Scheme and/or with the IRCA auditing scheme. Talk to us today about how we can help your business with Training Solutions! Call: uk.training@saiglobal.com 25

26 Environmental Legislation Awareness 1 day This intensive one-day course is designed to equip delegates with a knowledge and understanding of the legislative structure, current environmental legislation and how it is enforced. This intensive one-day course is designed to equip delegates with an appreciation and understanding of the legislative structure across the UK, key areas of environmental legislation and regulations and how these are typically enforced. No company or organisation can afford to neglect the law, but many companies still do not realise the full extent of their obligations under environmental legislation. Lack of knowledge is no protection for either a company or an individual. This course is essential for those companies who are in the process of setting up an ISO or EMAS certified environmental management system and needing to build a Legal Register and need some guidance. This course is recommended for individuals with key environmental management responsibilities, particularly those seeking or maintaining certification against the ISO standard. It is also suitable for senior managers and directors and environmental auditors, in fact anyone seeking to increase their environmental legislative knowledge. This course aims to provide an understanding of environmental legislation and the enforcement process for business. Principles of environmental legislation European and International influences on Environmental Law The Environmental Protection Act and an overview of key legal instruments covering: Pollution Prevention and Control Air Quality Noise and nuisance Waste Management Producer Responsibility packaging, WEEE Water Pollution Oil storage Contaminated Land Wildlife & Countryside On successful completion, delegates will have improved their knowledge of environmental legislation and requirements, improved confidence in the extent of compliance of their own systems and be able to identify any current weaknesses in their management of environmental legislation. CIWM Waste Smart 1 day This intensive one-day course is accredited by the Chartered Institute of Waste Management (CIWM) and covers the key elements of waste management, waste minimisation and helps your organisation stay within the law. It is designed for those people who require a sound understanding of the issues involved in satisfying legal requirements and the associated practical implications including waste minimisation. The course is designed to improve compliance and encourage a culture of more sustainable waste and resource management, however most importantly it will help to reduce your company or organisations waste costs. Every organisation has a different way of dealing with their waste based on the type and amount that is produced. This course is aimed at delegates whose role deals predominantly with the management of wastes within their business and whose decisions have the ability to influence a significant level of change within company policy and routine. All those with responsibility for ensuring waste management is dealt with in a legally proper manner and those who are seeking to improve their understanding of the legislation in place on waste. It is also useful for those who are trying to improve their company waste management. People who are trying to establish waste minimisation initiatives, perhaps in companies with ISO who are intending to focus on waste minimisation as part of their continual improvement programme. To provide you with the knowledge, understanding and skills to reduce costs and aid compliance by preventing wastes arising from workplace activities and improve the management of wastes that are unavoidable. The course comprises of 9 sessions: Waste as a resource Legislation and ensuring compliance What is waste? How to demonstrate improvements The environmental impact of waste The cost of managing waste How to identify opportunities to reduce waste in the workplace Understanding and applying the waste hierarchy Managing resources and wastes in the workplace The knowledge to help you identify improvements in resource and waste management The understanding of where and how to make those improvements The skills to implement those improvements and demonstrate their impact to others A CIWM certificate demonstrating successful achievement of the course 26

27 Health & Safety Courses ISO Draft International Standard (DIS) Occupational Health & Safety Management Systems NEW This is the first time that an International Standard has been developed for Occupational Health & Safety management systems. Top management have accountability for the organisations OH&S management system including the provision of the resources to ensure OH&S performance is improved. Implementing a management system which meets the requirements of the ISO standard can help your business to: Provide clarity on OH&S management system issues Enhance leadership involvement and worker participation in the OH&S management system Implement risk based thinking for the OH&S management system as well as for OH&S risks Align the OH&S policy and objectives with the strategic direction of your organisation Integrate the OH&S management system into your business processes Simplify language, common structure and terms/ definitions Demonstrate to your customers, stakeholders and the community your commitment to improving overall OH&S performance The OH&S standard is currently at Draft International Standard stage. We are developing a range of training courses to meet the demands of industry commencing with the ISO 45001:2016 DIS update workshop. Further courses are in the process of being developed and will be available from late summer/autumn ISO 45001:2016 Foundation ISO 45001:2016 Internal Auditor ISO 45001:2016 Lead Auditor ISO 45001:2016 Auditor Migration Talk to us today about how we can help your business with Training Solutions! Call: uk.training@saiglobal.com 27

28 Preparing for the ISO 45001:2016 Migration 1/2 day NEW The purpose of this half-day workshop is to provide advance information on, and interpretation of, the requirements of the Draft International Standard (DIS) 45001:2016. Attendees will gain an introduction to the potential changes in the upcoming revision and how these could affect their organisation s occupational health and safety management system (OHSMS). The workshop will also explore the implementation timeframe and impact on current registrations. Note: Attendees should be aware that the Standard is still undergoing review and may be subject to change before release as an International Standard. This workshop is designed for people who need to be familiar with the requirements of the ISO Standard and its influence on, but not limited to, the following; Senior management Management representatives Those responsible for transition between an organisation s OHSMS to meet the new requirements Those considering implementing a new Occupational Health and Safety Management System Current OHSAS auditors and OHSMS Advisors/ Managers Operations personnel Health and Safety Trainers & consultants Identify the potential changes in the upcoming revision and how these could affect their organisation s environmental management system Identify the time frame for implementation and the implications for the organisation s OHSAS management system Overview of the draft revision High level structure an explanation of how Annex SL affects occupational health and safety management systems and the impact of the high level structure In depth review of each of the new sections of the draft and an interpretation of the requirements of each clause OHSAS 18001:2007 Foundation 1 day IRCA A17364 To enable delegates to understand health and safety management within a business environment and to understand the principles of the OHSAS 18001:2007 health and safety system. This intensive one-day course is designed to provide delegates with a thorough knowledge of the OHSAS 18001:2007 health and safety management system standard and its implementation requirements. Health and Safety performance is a key business performance indicator. It is now not enough to simply comply with the plethora of legislation but also to demonstrate effective and proactive management of health and safety for improvement. It is particularly useful for those who are keen to progress beyond legal compliance and improve the way their system operates. Many companies are now turning to OHSAS 18001:2007 as their method of choice and as a means of demonstrating the system s credibility to their existing and potential customers and to other interested parties. This course introduces delegates to the OHSAS 18001:2007 management system model and describes how this standard can be used to implement a certifiable system. This course is invaluable for those who are health and safety practitioners currently managing a health and safety policy and seeking to improve its performance. It is also invaluable for those who have a general need to know more about OHSAS 18001:2007 and for those who are considering implementing an OHSAS 18001:2007 based system. Health and Safety Management System implementation Health and safety policy Background to health and safety management Performance standards OHSAS 18001:2007 requirements Attendees will develop a detailed understanding of the 18001:2007 requirements allowing them to make a judgement on whether this system is the best way forward. If you have already decided that 18001:2007 will be of benefit to your company then the course may help you to identify the requirements and pitfalls before you start, avoiding costly mistakes. Join the conversation on Find us on: 28

29 OHSAS 18001:2007 Internal Auditor 2 days This highly interactive two-day training programme focuses on the principles and techniques that are required to effectively audit health and safety systems. This course is registered with the International Register of Certificated Auditors (IRCA). The OHSAS 18001:2007 standard is seen as a means to improve the overall health and safety legislative compliance and existing system arrangements. Internal auditing is one of the fundamental mechanisms for maintaining but also for developing and improving existing working practices within an organisation. This IRCA registered course focuses delegates on the most important attributes of the OHSAS 18001:2007 management system and helps them to understand the role of the auditor in development and improvement of this system. This course is essential for those who will undertake internal health and safety management system audits, or who will be required to plan, manage and implement an internal audit programme. The course does not require any past auditing or health and safety management experience. OHSAS 18001:2007 Auditor Conversion 3 days IRCA A17269 A three-day auditor conversion course for existing auditors seeking to strengthen their occupational health and safety (OH&S) management system knowledge. This course is for those who have previously completed a 5-day quality or environmental lead auditor course and is registered by the International Register of Certificated Auditors (IRCA). Many companies are seeking to integrate management systems audits and auditors may be expected to participate in integrated systems audits. This course builds on quality or environmental auditors existing knowledge to enhance their capability to audit occupational health and safety systems and helps to develop delegates knowledge and understanding of OHSAS 18001:2007. Course attendees are assessed throughout the course and will be required to sit a 1.5 hour examination on the final day. Existing Quality/Environmental Auditors and Lead Auditors. Prior Knowledge IRCA A17009 Attendees are expected to have knowledge of: OH&S management principles and concepts: The Plan, Do, Check Act (PDCA) cycle Purpose and benefits of an OH&S management system To enable delegates to effectively plan, perform, evaluate and report the results of internal health and management system safety audits and to help delegates understand the key attributes of a good health and safety management system and the role of the internal auditor in its continual improvement and development. Health and safety awareness Brief overview of current health and safety legislation Structure and principles of the OHSAS 18001:2007 standard Audit techniques Auditor attributes and skills NCRs and categorisation This course, combined with an OH&SMS Foundation Course, satisfies the formal training requirement for those wishing to register with the IRCA as an Internal OH&SMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal health and safety effectively. This course satisfies the formal training requirements for those wishing to register with the IRCA as an Internal Health and Safety Auditor. A basic knowledge of managing OH&S through hazard identification, risk assessment and risk control and compliance with legal and other requirements A basic awareness of common examples of relevant national and local OH&S legislation and requirements Commonly used OH&S terms and definitions as given in OHSAS This knowledge can be gained in a number of ways; Previous experience and existing knowledge IRCA OHSAS Foundation course attendance (or Equivalent) Reading or self-study To enable those attending to understand the principles of Occupational health and safety management. Occupational health and safety awareness OH&S policy and systems, and methodologies OHSAS 18001:2007 requirements Audit process & skills revision NCRs and categorisation Audit case study and role-play Developing multi-skilled existing auditors in OH&S audit competency. Successful completion of the course with a 70% pass mark satisfies the formal training requirements for IRCA registration as an OH&S Auditor or Lead Auditor* *Provided that delegates have previously successfully completed an IRCA recognised 5 day lead auditor course in another discipline (e.g. Quality). 29

30 OHSAS 18001:2007 Lead Auditor 5 days This five-day highly interactive Lead Auditor course is ideal for those seeking to develop their professional auditing skills in planning, implementing and reporting effective audits in health and safety and provides an in-depth understanding of the Occupational Health and Safety Assessment Series (OHSAS) 18001:2007 model. This course is registered with the International Register of Certificated Auditors (IRCA). It is a legal responsibility for a company to have developed its health and safety policy and arrangements. Many companies who are keen to progress beyond legal compliance and improve the way their health and safety system operates are now turning to OHSAS 18001:2007 as their method of choice and as a means of demonstrating the systems credibility to existing and potential customers and to other interested parties. This course is invaluable for health and safety professionals who wish to develop their auditing skills. It is particularly useful for those people who regularly assess the health and safety performance of 2nd and 3rd parties. It is also essential for any serious health and safety practitioner with a responsibility to design, implement and manage a health and safety management system that meets the requirements of OHSAS 18001:2007. Prior Knowledge IRCA A17139 Those attending this course are expected to have knowledge of the following: Occupational health & safety management principles and concepts The Plan, Do, Check Act (PDCA) cycle The purpose and benefits of an occupational health and safety (OH&S) management system A basic knowledge of managing occupational health and safety (OH&S) through hazard identification, risk assessment and risk control and compliance with legal and other requirements A basic awareness of common examples of relevant national and local OH&S legislation and requirements Commonly used OH&S terms and definitions as given in OHSAS This knowledge can be gained in a number of ways; Previous experience and existing knowledge Attending an IRCA OHSAS Foundation course - or equivalent Reading or self-study To develop delegates understanding of the principles of Health and Safety Management, requirements of OHSAS 18001:2007, and to help to develop delegates understanding of different types of audit and the practical skills required to plan, execute and report health & safety management systems audits. Occupational Health & Safety Awareness Emergency preparedness Occupational Health & Safety Policy Statement Auditor skills and registration Overview of Health and Safety legislative requirements Auditing techniques Risk Assessment Methods (including HAZOP & HAZAN) Audit case study and role-play Roles and Responsibilities of auditors and audit leaders Non-conformity categorisation and reporting Audit planning, execution, reporting and follow-up The course is designed not only to help people perform effective and value-adding audits, but also to develop delegates wider understanding of the OHSAS health and safety management systems design and implementation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as auditors or lead auditors with the IRCA. 30

31 Automotive Courses ISO/TS 16949:2009 Internal Auditor 2 days Every quality professional knows that the ISO/TS 16949:2009 standard has introduced some significant requirements, but how many can honestly say they fully understand all the implications of these? Additionally, those people that operate in a specialist automotive setting will require a sound grasp of the requirements the automotive quality standard ISO/TS 16949:2009 and how that relates to ISO 9001:2015. This course is based on our established IRCA Registered ISO 9001:2015 Quality Internal Auditor Course, but incorporates additional learning around the requirements and application of ISO/TS 16949:2009. The examples and case studies used throughout the course concentrate on automotive sector applications. The course is specifically designed for those people working in the automotive sector and will be of particular benefit for 2nd and 3rd tier suppliers to the automotive sector, those people required to perform internal audits on automotive within their own organisation, and also automotive sector quality managers responsible for implementing and managing an ISO/TS 16949:2009 based system. To enable delegates to lead an audit team whose objective it is to audit the quality management system of an automotive sector organisation against the requirements of ISO/TS 16949:2009 and/or ISO 9001:2015. The course will also equip delegates with a sound knowledge of the requirements of ISO/TS 16949:2009 and the quality management principles that underpin it. Background to Quality Management Setting quality objectives Measurement and analysis Process based quality systems Continual improvement The 8 quality management principles ISO/TS 16949:2009 requirements What Are the Benefits? The course is designed not only to help people perform capable and value-adding audits, but also to develop delegates wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. 31

32 ISO/TS QMS Lead Auditor 5 days IRCA A17054 sector organisation against the requirements of ISO/TS 16949:2009 and/or ISO 9001:2000. The course will also equip delegates with a sound knowledge of the requirements of ISO/TS 16949:2009 and the quality management principles that underpin it. This course is a variation of our very successful IRCA Registered ISO 9000 Lead Auditor Course. It has been designed and developed specifically for those involved in auditing within the automotive industry supply chain and to the requirements of ISO/TS 16949:2009. This intensive, challenging and highly interactive IRCA registered training program is for those people who require an in depth understanding of second and third party quality auditing in an automotive environment. It examines the range of auditing techniques and protocols associated with the lead auditor role in the automotive sector. Who Should Attend The course is specifically designed for those people working in the automotive sector and will be of particular benefit for 2nd and 3rd tier suppliers to the automotive sector, those people required to perform 2nd party audits on automotive suppliers, and also automotive sector quality managers responsible for implementing and managing an ISO/TS based system. To enable delegates to lead an audit team whose objective it is to audit the quality management system of an automotive Background to Quality Management Setting quality objectives The ISO 9000 series standards Measurement and analysis Process based quality systems Continual improvement The 8 quality management principles ISO/TS 16949:2009 clause requirements The course is designed not only to help people perform capable and value-adding audits, but also to develop delegates wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the QMS 2000 scheme. Product Realisation (APQP) 1 day This one-day course covers the needs & expectations of Advanced Product Quality Planning / Product Realisation within the customer contractual requirements of ISO/TS 16949:2009. Who Should Attend As APQP is a customer specific contractual requirement and has strategic implications so people who may find this course useful will include: Those with responsibility for sales, design, technical, production and quality Senior and line management who are responsible for the execution of APQP activities The course has been structured to give managers a strategic understanding of the overall requirements of APQP principles required within ISO/TS 16949:2009. It will enable delegates to understand how the customer s requirement for Zero defect within all aspects of design, manufacture and delivery can be achieved. What are the requirements of APQP Why it is required within ISO/TS 16949:2009 and QS 9000 What is a reasonable expectation for each activity How failure occurs Where the benefits lie When it goes wrong Where it goes wrong Join the conversation on Find us on: 32

33 Measurement Systems Analysis (MSA) 1 day This course is designed to provide participants with an understanding of the principles of MSA and the methodologies for performing measurement systems studies. At the conclusion of the course, participants will be able to perform an R&R study and be able to interpret the results in the context of the process variation and product acceptance criteria. Senior and line management who are responsible for creating and/or implementing ISO/TS 16949:2009 requirements. : Sources of error in measurement systems (Linearity, Bias, Stability) Measurement system repeatability Measurement system reproducibility Measurement Uncertainty Gauge R&R calculations Attribute and variable measurement systems analysis Measurement system improvements MSA is one of the core tools of ISO/TS 16949:2009, where it is required to be used within the Product Realisation process and is also a key element of Measure step Six Sigma to establish the reliability of the process measurement system. Who Should Attend This course is suitable for quality professionals, six sigma change agents, lean practitioners and support staff who require a basic understanding of Measurement system evaluation techniques and the potential benefits (supported by examples) of understanding measurement system limitations. The course is highly practical and avoids the requirement for a detailed knowledge of statistics Managers, Team leaders, Engineers and technicians with responsibility for design, engineering, production and quality Failure Mode and Effects Analysis (FMEA) 1 day This 1-day course covers the application of Failure Mode and Effect Analysis (FMEA) within the context of ISO/TS 16949:2009. FMEA is an analytical tool used to investigate potential failure modes of designs and processes. There is also a variation that includes the criticality of the item under consideration to assist in focussing attention on the significance of any potential failure. Through the use and application of the FMEA businesses can: Develop an in-depth understanding of business activities Reduce the risks when introducing products and services Investigate internal and external concerns. Drive continual improvement As the FMEA is an integral part of APQP and a core tool within Continual Improvement activity this course will benefit: Senior managers with strategic responsibility for sales, design, technical, production and quality. Senior and line management who are responsible for creating and or implementing ISO/TS 16949:2009 requirements. The main aims of the course are to enable delegates to understand: How FMEA techniques benefit an organisation Where the application of FMEA links to Product Realisation / APQP Why a multi disciplined team approach works The following elements form the core of this 1-day course: What is FMEA? How FMEA techniques benefit an organisation Where the application of FMEA links to Product Realisation / APQP Why a multi disciplined team approach works This course is of particular benefit to anyone considering introducing FMEA as an improvement technique. Following the course delegates will have a greater appreciation regarding the implications and practical aspects of its use. It is of particular benefit to quality practitioners from the automotive sector, where effective use of FMEA is quite often a contractual or customer requirement. 33

34 8D Problem Solving 1 day This course has been structured to give you a strategic understanding of the principles and use of 8D problem solving. A one-day course that covers the 8D problem solving techniques in context of the requirements of ISO/TS 16949:2009. By the end of the course delegates will understand; Basic 8D terminology Each of the 8 Disciplines How to complete an 8D report What tools and techniques to apply A guide to 8D Problem Solving What are the 8 disciplines? How the 8 disciplines are used to drive business improvement 8D problem solving is an analytical approach to investigate and identify the root cause of a concern, identify robust solutions to stop re-occurrence. Who Should Attend As the 8D problem solving techniques can form an integral part of APQP activities and become a core business continual improvement tool. This course will benefit: Senior Managers with responsibility for sales, design, technical, production and quality. Senior and line management who are responsible for creating and or implementing ISO/TS 16949:2009 requirements. Engineers and technicians who can apply 8D problem solving techniques. For a quote uk.training@saiglobal.com or call: Statistical Process Control (SPC) 1 day This course is designed to provide participants with an understanding of the principles of Statistical Process Control (SPC) and the tools and techniques. SPC does not refer to a particular technique, algorithm or procedure. SPC is an optimisation philosophy concerned with continuous process improvement, using a collection of (statistical) tools for data and process analysis making inferences about process behaviour. SPC is a key component of Total Quality initiatives and ultimately SPC seeks to maximise profit by improving product quality, improving productivity, streamlining process, reducing wastage and reducing variation. SPC is considered one of the core tools of ISO/TS 16949:2009, and is generally required to be used within the Product Realisation process and it is also a key element of the Control step within Six Sigma. This course is suitable for quality professionals, six sigma change agents, lean practitioners and support staff who require a basic understanding of Statistical Process Control tools and techniques and the potential benefits (supported by examples) of understanding process behaviour. The course is highly practical and avoids the requirement for a detailed knowledge of statistics Managers, Team leaders, Engineers and technicians with responsibility for design, engineering, production and quality Senior and line management who are responsible for creating and/or implementing ISO/TS 16949:2009 requirements Variable Control Charts Xbar-R charts and Xbar-s charts Moving average & moving range Charts Checking for trends and option for trend control chart Process Capability Cp, Cpk, Pp, and Ppk One-side specification limits Descriptive statistics Calculation of control limits based on data Join the conversation on Find us on: 34

35 Online Courses Train virtually anywhere at a time that suits you! Benefits of SAI Global Online Learning Programs Practical job aids Tools and templates are available as printable documents which learners can use as job aids. Anytime, anywhere, anyplace Learning is convenient and can be delivered on demand, when and where it is needed, both on and off site. Convenient & cost effective Your organisation does not have to pay for travel or accommodation and you do not need time out of the office. Time reduction Learning can be delivered as just in time training, reducing the period between the learning and application of the knowledge or skills. No risk environment An online learning environment allows employees to safely master skills before applying them in actual situations. Consistent Online training allows you to ensure that all employees receive exactly the same learning content so everyone is talking the same language. Accessible Participants can access online training when and where they are available. They can also easily refer back to online materials whenever they need a refresher for a specific component of their learning. Evaluate learning retention Online learning can provide diagnostic, formative and summative assessments of employee knowledge, which helps to identify areas for further development coaching. Flexible Self-paced learning suits your location and schedule, with the option to combine online learning with other delivery methods for a blended experience. Talk to us today about how we can help your business with Training Solutions! Call: uk.training@saiglobal.com 35

36 ISO 9001:2015 Foundation NEW The course aims to provide students who have an existing basic knowledge of, or experience in quality management, with an understanding of the management system s approach and the requirements of ISO Duration Understand the purpose and benefits of a quality management system Have a greater understanding of the structure, content and the intent of ISO 9001 Be able to explain the specific quality managementrelated requirements of ISO 9001 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model through the use of the High Level Structure identify the framework for a generic management system hours online This course is designed for people who need to be familiar with the requirements of the ISO 9001 standard such as but not limited to: Senior management Those considering implementing a new quality management system ISO 9001 auditors and quality practitioners Operations personnel Trainers and consultants Online ISO 9001:2015 Implementing a QMS NEW This online course will provide you with the practical skills and knowledge needed to develop a Quality Management System (QMS). Discover the actions, tools and techniques required to implement a QMS including developing procedural and process information. Examine the common challenges and learn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate and improve the effectiveness of your system. Duration 6-7 hours online (not including assessments) Analyse organisational drivers, stakeholder s needs and expectations, to understand the requirements of an effective Quality Management System (QMS). Conduct a Gap Analysis of organisations existing operations, methods and systems to determine what changes are required to implement a Quality Management System that meets the organisations needs and stakeholder expectations. Design a Quality Management System that is functional and appropriate to the needs of the organisation. Develop a Quality Management System, incorporating key elements of effective process management including document control, performance measures, and review methods. Implement a Quality Management System applying Project Management and Change Management techniques to ensure the desired outcomes are achieved. Establish evaluation methods that use system performance data and results, to facilitate decisions about issues and opportunities for improvements. Quality Assurance Managers or consultants who are, or will be, involved in establishing, implementing and maintaining a QMS. Those requiring a refresher before reviewing an existing Quality Management System. Those wishing to improve their current Quality Management System. Join the conversation on Find us on: 36

37 Online Quality Assurance and Food Management NEW and maintains human resources with an adequate level of knowledge, leadership and experience to fulfil the organisation s food safety commitment. As such a food safety leader must be nominated and provided with resources to establish, train and maintain the food safety team. Now, more than ever, all food chain stakeholders are required to demonstrate their commitment to food safety and quality. Recent food safety related events have led regulatory bodies like the FDA to examine not only their internal processes but to also set standards and initiatives to increase regulation and oversight of the food production supply chain. Major food retailers are now requiring their suppliers to adhere to either their standards (Woolworths in Australia) or to other GFSI recognised standards (SQF, FSSC for example), as well as other food safety regulations such as Hazard Analysis Critical Control Points (HACCP). This increase in safety regulations in the food and beverage industry has resulted in a higher demand for suppliers to demonstrate that they have incorporated safety and quality initiatives into their food production processes. An increasing number of major food retailers will only accept products from suppliers who can demonstrate these food safety and quality principles. One of the leading methods for demonstrating safety and quality in the food chain is to implement a Food Safety Management System (FSMS) based on the principles of HACCP. Most FSMS require that management is fully committed to its implementation, maintenance and improvement. This implies that management employs Duration 7 8 hours online (not including assessment) This course is ideal for Quality Assurance Managers, QA Coordinators, Production Managers, food safety professionals and those wishing to gain professional development skills to enable them to move into a quality assurance management role. This course provides the skills required to be an effective Quality Assurance Manager in the food industry. The course focuses on the core compliance, leadership, risk management and management knowledge and skill requirements for quality assurance professionals to assist with implementing the Food Safety or HACCP program. Have a sound understanding of the effective management of Food Safety and Quality Assurance Management systems Identify and understand the roles and responsibilities of Quality Assurance staff within a food business and their role in the food safety management system Online Root Cause Analysis Root Cause Analysis is designed for food industry personnel involved in a HACCP team, QA management & those personnel responsible for incident investigation & audits. Root Cause analysis is a commonly used investigative & corrective action tool. Root Cause Analysis basics contains three modules: The essentials of Root Cause Analysis and its process. (Basics) How to investigate the root cause and the two basic tools used to conduct a Root Cause Analysis. (Analysis tools) Different ways of implementing corrective and preventive measures for the identified root cause of the problem. It also covers the practices for monitoring, verification and record keeping. (Root cause correction) Duration hours online Root Cause Analysis is designed for food industry personnel involved in a HACCP team, QA Management and those personnel responsible for incident investigation and audits. Explain the basics of the Root Cause Analysis process Explain the benefits of identifying and treating the underlying causes of problems Describe the process steps to analyse and investigate the root cause Explain the tools used to conduct the Root Cause Analysis Describe the process to create and implement corrective and preventive action plans for identified root causes Identify the appropriate practices for monitoring, verifying and recording of corrective actions This interactive and self-paced online learning course will enable participants to discover the skills and knowledge to conduct a root cause analysis on a range of processes. 37

38 Online Traceability This course is designed for individuals with responsibility for food safety and quality management. Build on your existing food safety skills and learn how to effectively conduct and perform a forward and backward trace. Traceability procedures are a mandatory requirement of all food safety quality assurance standards. This is to ensure that a food business can identify and control all incoming good and services that may have an impact on food safety and quality, and to ensure that all product is traceable throughout the food chain. Duration Explain the benefits traceability offers Describe the regulatory requirements associated with traceability Describe the requirements of a good traceability system Perform a forward and backward trace Basics of traceability Standards for traceability Requirements for traceability Use of traceability hours online Online Allergens This course is designed to provide information on allergens and to control them in the manufacturing environment. This course will help individuals and companies in the development of robust allergen management systems and procedures which adequately meet the requirements of the legislation, the certification standards and the allergenic consumer. Duration hours online This course is most relevant for individuals who: Work in QA management, engineering, production and R&D management roles. Are responsible for label development in food industries where allergen cross contact can be an issue. Describe the consequences of consuming food containing allergens Understand why proper allergen management of food products is crucial Describe the regulatory requirements for handling allergens in food products Understand the various considerations in handling food products containing allergens Develop an Allergen Control Plan and take related measures to manage allergens effectively 38

39 Online Principles & Applications of HACCP One of the leading methods for demonstrating safety and quality in the food chain is to implement a Food Safety Management System (FSMS) based on the principles of HACCP. HACCP involves identifying food safety hazards within the organisation and controlling them through pr-requisite programs (PRPs) and / or Critical Control Points (CCPs) in the food production and preparation process. This online course includes the skills and knowledge to implement a HACCP system into an organisation as the basis of a food safety plan. This course is ideal for food industry professionals in production, research and development, Quality Assurance/ control, business owners or management who need to understand and apply HACCP. Demonstrate a practical understanding of Hazard Analysis Critical Control Point (HACCP) Classify the main food safety hazards associated with food Evaluate and classify food safety hazards Develop and implement a HACCP system into an organisation Duration 6 hours online Online HACCP Validation & Verification Validation and Verification are among the most commonly misunderstood aspects of food safety programs. This course will enable you to distinguish between the two types of activity, understand the importance of them both and recognise when to undertake either type of activity. The course covers Understanding the definitions of validation and verification and their relationship to food safety standards Exploring types of validation activities, when to apply them and how they differ from verification activities Types of verification activities and how they relate to validation activities Duration This course is designed for food industry personnel involved in a HACCP team, QA management or food safety programs in general. Demonstrate a sound understanding of validation and verification activities, as they relate to food safety programs Demonstrate a sound understanding of the requirements of due diligence, as it applies to food safety Pre-requisites There are no entry requirements for this course however we do advise familiarity with HACCP concepts which can be achieved through training such as introductory and refresher HACCP training courses, or longer courses covering the Principles and Applications of HACCP Hours Online 39

40 Online Introduction & Refresher to HACCP Hazard Analysis and Critical Control Point (HACCP) is an internationally recognised term, used to describe a management process by which food safety is addressed. The system relies on Critical Control Points (CCPs) which are closely monitored to ensure that food is safe for consumption. The CCPs management and control covers biological, chemical and physical hazards from raw material production, procurement and handling, manufacturing, distribution and consumption of the finished product. HACCP is designed for use in all segments of the food industry from growing, harvesting, processing, manufacturing, distributing and merchandising, to preparing food for consumption. This differs from traditional produce and test quality assurance methods which can lead to potentially expensive re-call of suspect food produce. Duration hours online This course is ideal for HACCP Team Leaders and Champions and it is also recommended as an introduction to HACCP for any employee involved in the handling of food, across all industry sectors. Recognise the need for, and importance of, HACCP and be able to state the primary objective and key concepts of HACCP Identify general food safety system requirements Describe the steps and principles used in developing a HACCP system List the potential hazards and sources of contamination Identify information contained on HACCP reports This interactive and self-paced online learning course will enable participants to discover the importance of HACCP, identify food safety requirements and describe the steps used in developing a HACCP system in a contextualised environment. Online Threat Assessment Critical Control Point (TACCP) NEW This course has been designed to provide an understanding of the skills and knowledge to implement a TACCP system into an organisation as the basis of a food fraud prevention plan. Duration hours online This course is ideal for food industry professionals: Food Safety Managers Risk and Compliance Managers Business Owners and selected team members who wish to implement a TACCP system. Outline the difference between HACCP/TACCP and VACCP Recognise different types of threats and vulnerabilities Classify the different types of aggressors Develop a TACCP system Recognise other systems that can be used to manage threats and vulnerabilities 40

41 Online Shelf Life Validation NEW Shelf life estimation is a critical part of food retail operations as it ties in directly to quality, stock and display management. Improper or inaccurate shelf life estimation can cause a risk to health and reputation and have legal and financial implications. An understanding of shelf life validation is business-critical and pertinent to the daily operations of business in the food sector. This course is intended to assist food manufacturers and retailers to accurately gauge the shelf life of food products, factoring in the various considerations that may affect or influence the estimation. Duration hours online This course is designed for food industry personnel with responsibility for food quality management. It is most relevant to individuals who are responsible for estimating and validating the shelf life of food products. Understand the need for proper shelf life determination Understand the relevant regulatory framework addressing shelf life Understand the factors that may influence or affect determination of shelf life Explain the testing methodologies used to validate and verify shelf life estimates This course covers the following topics: Threats to Food Quality Regulatory Aspects Gauging Shelf Life for Food Quality Online Implementing Foreign Body Controls NEW Learn about foreign detection devices and how the equipment works. Gain an understanding of the types of foreign objects found in food and practical ways to minimise your risk. Learn about effective control strategies and removal methods that you can apply in your workplace. Duration hours online This course is designed for food industry personnel involved in a HACCP team, QA management and auditors responsible for auditing the integrity and accuracy of detection devices and separators. Describe the defect removal methods used to prevent the occurrence of foreign objects in your food products Explain the importance of correct calibration and validation This course covers three modules: Foreign objects: Outlines the foreign objects found in food and list of the risks associated with foreign objects in food Control Strategies: Covers a few operational control measures that will help prevent the presence of foreign objects in your food products Removal Methods: Covers the different types of automated methods used to detect and identify foreign objects in your food products Pre-requisite There are no entry requirements for this course, although we do also advise the completion of both HACCP Refresher and Root Cause Analysis online courses for a more complete understanding of Food Safety in the workplace Explain what foreign objects are in food, where they come from and what impact this has for food manufacturers Understand preventative measures and good manufacturing practices as a means of minimising foreign object contamination Find us on: 41

42 NEW Online Pest Control To gain an understanding of the attributes and practical operation of an effective pest management program - an essential pre-requisite for any Food Safety Management System. Duration 3 hours online This course is ideal for food industry personnel involved in: QA management production Operations or in-house housekeeping and hygiene. Understand the relevant regulatory framework addressing pest control Understand the considerations for setting up a pest control program Understand the pre-requisites for setting up a pest control program List the common pests to guard against and understand the hazards they pose Understand the main considerations for implementation of an effective pest control program This course will assist companies to develop and understand the importance of a robust Pest Control Management plan and covers the following topics: Pest Control in the Food Industry Regulatory Aspects of Pest Control Considerations for a Pest Control Program Pre-Requisite Programs Common Pests Implementing a Pest Control Program Understand the necessity for proper pest control in the food industry Online Cleaning and Sanitisation NEW Build on your existing food safety skills and learn how to develop an effective cleaning and sanitisation program, describe food safety hazards associated with inadequate or inappropriate cleaning and sanitation and develop verification processes to ensure effectiveness and improvement of the program. Duration hours online Upon completion of this course, you will be able to: Develop an effective cleaning and sanitisation program Describe food safety hazards associated with inadequate or inappropriate cleaning and sanitation Develop verification processes to ensure effectiveness and improvement of the program Pre-requisites There are no entry requirements for this course, although we do also advise the completion of other food safety courses such as Allergens, Shelf Life Validation, Principles and Applications of HACCP or Validation and Verification for a more complete understanding of food safety in the workplace. This course is designed for food industry personnel with responsibility for Food Safety and Quality Management. Talk to us today about how we can help your business with Training Solutions! Call: uk.training@saiglobal.com 42

43 In-House Training Cost-effective Group bookings are discounted from the standard course prices. You can also save on travel and accommodation expenses and minimise the downtime with training employees off-site. Build on team dynamics By drawing on the experience of the team member and engaging in structured professional conversations, your employees become more receptive towards change and embracing new initiatives. Greater information retention Our experience shows that groups of 10 or more employees participating in the same sessions retain more information. Tailored to your needs Course materials can be tailored to your organisation s context and delivered to address a specific growth need and facilitators are selected with relevant industry background. Better transfer of knowledge and skills to the workplace Training employees on-site enhances their role. SAI Global can deliver targeted on-site programs to achieve behavioural changes that translate into sustainable business performance. Increased employee productivity and lower turnover rates Investing in your employee s development means they can invest their knowledge into your business. This encourages employees to excel on a daily basis through increased productivity, enhanced decisions making capabilities and confidence in achieving organisational success. Customised course development Our instructional designers can work with your organisation to develop a training manual that addresses a specific training need. This tailored solution is perfect if you want brand new training materials, or you simply want to upgrade your existing training materials. For a quote uk.training@saiglobal.com or call:

44 Subscribe to our FREE newsletter Get training specials delivered to your inbox Book ahead for upcoming training dates New courses Latest Industry updates and information subscribe.html Contact us! For further information on any of our courses or to book your place, please call our team on or Head office SAI Global Partis House Davy Avenue Knowlhill Milton Keynes MK5 8HJ United Kingdom Phone: Join the conversation on Find us on: