EXCELLENCE IN THE MIDWEST SEPTEMBER 2013

Transcription

1 EXCELLENCE IN THE MIDWEST SEPTEMBER 2013 Volume 2 Issue 9 In This Iss sue 1 Events Calendar 2 Upcoming Events 3 AME Corporate Member Benefits Manufacturing Day 4 Webinar Series 5 Benefits to Hosting a Regional Event 5 Administrative Lean: Opportunity To Boost Competitiveness 6 AME International Conference 7 Midwestern Region Board of Directors Refer A Member LEAN HUMAN RESOURCES WEBINAR: This webinar will highlight the need to redesign all HR Processes to drive a lean culture. The material will also look at how to drive specific efforts that remove the waste of human talent in the workplace. The presentation will include highlights of common elements of organizations who successfully drive lean cultures and the role of HR in supporting them. SIGN UP HERE MANUFACTURING DAY: Plan your day by hosting an event, attending an event or sharing your story. AME is a proud sponsor of Manufacturing Day. LEARN MORE HERE October 21-25, 2013 Register at org GEMBA WALK LEADER WORKSHOP FOR TEAM-BASED GEMBA OBSERVATIONS: This workshop is composed of a Gemba Walk Overview How and why it works; hands-on demo of Gemba Walk practices; on-floor Gemba Walk practice exercise in host company plant; debriefing for follow-through on opportunities identified; and Gemba Walk Leader s Guide Overview and discussion. SIGN UP HERE Upcoming Events Calendar Events Events Dates Location Cost Gemba Walk October 3 Monee, IL $495 Lean Human Resources October 3 Webinar $25 AME International Conference October Toronto, ON $2,699 The Midwestern Board is looking for board members and volunteers for the region. If interested, please contact Patrick Lucansky (Midwestern Board President) at or at plucansky@vipgroup.us. To sign up for AME events, contact AME at To host an AME event in your area, contact a Midwestern Region Director.

2 UPCOMING EVENTS GEMBA WALK LEADER WORKSHOP FOR TEAM-BASED GEMBA OBSERVATIONS October 3 Monee, IL WORKSHOP DESCRIPTION Attendees in this event learn how to perform an effective Gemba Walk, focused on how a Gemba Walk group can collaborate most creatively. The workshop is about the Gemba Walk process itself; how people observe, document, share, learn and collaborate. The exercise is a comprehensive, quick and confidence-building learning experience for the participants. With a little more practice and preparation back home they can lead people to make insightful observations in their own Gemba Walks that can uncover new opportunities and lead to accelerated continuous improvement. PRESENTED BY Michael Bremer and Brian McKibben, principals in The Cumberland Group and the High Performance Consortiums Network, wrote the book (literally) on organizational maturity for continuous improvement. Their approach to the Gemba Walk incorporates team-based visual methods and a holistic view of Lean Sigma business processes and support systems for a sustainable continuous improvement culture. HOST COMPANY Triton Manufacturing Company, Inc. is a leader in high-amperage electric distribution components for military, industrial and transportation equipment. They have been on an energetic Lean CI journey for seven years and frequently invite outsiders to learn along with them and bring their own ideas to enhance the Triton internal views. WHY ATTEND? Learn a practical structure for Gemba Walks, including a Leader s Guide for preparing, running and following up on improvement opportunities identified during a Gemba Walk Learn how to link your walks to key areas of concern to the organization, i.e. strategic goals Learn the Gemba Walk Leader role and practices Practice a Gemba walk in the host company plant or office Use a Gemba checklist to learn to see and document the key features of operating areas Identify improvement ideas (to be left with the host company as a thank you for hosting the event) Practice methods for debriefing the observations and ideas collected by a Gemba Walk group Learn how to make Gemba Walks a key piece of your continuous improvement process WHO SHOULD ATTEND? Operating Team Leaders Business Improvement Staff Specialists Executive Team Leaders FOR MORE INFO: Sign Up Now! Call AME at

3 NATIONAL NEWS AME Corporate Member Benefits As a Corporate member, all of your employees may attend AME events, including conferences and workshops, at AME member rates. Five key contacts within your organization will become full AME members and receive the following: Access to the Benchmarking Community of Practice Query program and a website query library. Subscription to the award-winning publication Target magazine and monthly online newsletter Target Online. Access to the website portal on AME.org for Target magazine and Target Online along with complete archives of both publications. Participate in monthly AME webinars for free. A free single registration for a 1-day regional workshop for Site Members and three free single registrations for a 1-day regional workshop for Enterprise Members in their inaugural membership year. Online access to future benchmarking and lean assessment tools. Corporate Membership Options Site Membership A site is defined as a single physical location or campus with multiple plants/facilities within a short distance from each other. All employees at your site can attend AME events at the AME member rate. A one-year AME Corporate Site Membership is only $1,000. Multi-year discounts are also available. Enterprise Membership An Enterprise includes all of the corporation s facilities within North America. Each facility can identify 5 employees to become full members in AME and all employees can attend AME events at the AME member rate. A one-year AME Corporate Enterprise Membership is only $5,000. Multi-year discounts are also available. For additional information or to join: Contact Robert Carlson, AME Business Development Manager at , ext. 227 or rcarlson@ame.org. The next national Manufacturing Day has been scheduled for Friday, October 4, Manufacturers, educational institutions and others are encouraged to host events that will highlight the importance of manufacturing to the nation's economy and draw attention to the many rewarding high-skill jobs in manufacturing fields. AME is supporting National Manufacturing Day as a Silver Sponsor. For more information please go to:

4 AME WEBINAR SERIES Each month world-recognized speakers are presenting one-hour webinars on a wide variety of topics. Authors, Shingo Prize recipients, and thought leaders in their respective areas form the lineup of presenters. Webinars are very modestly priced at $25 for members, $50 for non-members, and free for corporate members. The webinar series is just one way AME is enhancing the value it delivers to its members while fulfilling its mission of Share-Learn- Grow. So, gather together some colleagues at your organization and register for a webinar today! The lineup includes: Lean Human Resources: October 3 Making Developing People Job One In Lean: November 4 3P Product Design: December 12 Go to for more details on these and other webinars scheduled through the end of the year. Five Benefits of Hosting a Regional Event 1 Subject Choice: As a host, you can select the subject. Identify a gap in existing knowledge or experience within your organization. AME will bring in a facilitator to teach the host participants as well as the other attendees. 2 Leverage for Improvements: Hosting an application based event (such as a kaizen event) will provide the host company with tangible improvements in the selected area. Attendees from other companies will be valuable resources during the event to implement real change. AME will bring in a facilitator if required. 3 Network Links: Build your network of fellow continuous improvement and operational excellence professionals that will continue to provide benefits long after the event. 4 Fresh Ideas: Receive suggestions for improvement from attendees after a tour of the host facility. 5 Energy: Use the event as a rallying point for your organization to progress to the next level in your quest for operational excellence, or to reinvigorate a stalled effort. Value Stream Mapping, Lean Office, Pull Systems, TPM, TWI, Daily Visual Management whatever the subject area, AME can help you close a knowledge gap in your organization. Contact t Midwestern Region President Pat Lucansky at plucansky@vipgroup.us to discuss the possibility of holding an event at your facility.

5 Administrative Lean: Opportunity to Boost Competitiveness As many manufacturers do, you may have begun your lean journey on the plant floor. Readily-understood possibilities for improving internal and external customer service, shorter cycle times and other metrics abound on the factory floor. But if your lean transition hasn t yet expanded d to administrative i ti areas, you re missing i significant ifi opportunities to shine, according to Doug Carlberg, president and CEO of M2 Global, San Antonio, TX. As you continue identifying your value streams and achieving related lean performance improvements, look beyond the factory walls, Jeanne Malnati Carlberg suggested. You ll find the seven areas of waste apply throughout your extended enterprise. For example, a third-party telephone survey revealed M2 Global customers frustration with lengthy wait times for the process of supplying a quote. An additional hurdle for customers was a long waiting time for samples. Thanks to several multi-functional kaizen events, the company dramatically trimmed quote cycle time and cut the wait time for samples by 60%, substantially improving its chances for being included on preferred supplier lists. We also looked at the end of the extended value stream, said Carlberg. After evaluating the sometimes-cumbersome process of gathering documentation needed to ship to various customers, M2 Global made the move to a largely-paperless office. In turn, the time and space required for meeting customers data requirements shrank significantly. Carlberg offered tips for gaining a competitive edge through lean office processes. It all starts with the education of your workforce about the seven areas of waste, and why you are streamlining processes, he said. Also, involve people from office functions in plant floor improvement initiatives such as kaizen events, value stream mapping (VSM) and reducing setup time. Find one success story that people in administration can embrace. You re changing your business model. As you involve people in multi-functional teams -- getting them out of the office -- they are gaining new understanding and experience with lean. They can become your lean champions in the office. Carlberg also noted the need to look beyond 5S tools. Critical questions include: Do we really need all these steps? How can we eliminate or avoid all delays and interruptions to achieve optimum workflow? By combining or eliminating steps, adjusting rules for prioritizing work between steps and using lean tools such as VSM and mistake proofing, administrative folks can achieve lean improvements as ably as their counterparts on the shop floor. Lea Tonkin, editor, AME regional newsletters, is the president of Lea Tonkin Communications.

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7 AME Midwestern Region Board of Directors Pat Lucansky (President) Ellen Sieminski (Immediate Past President) Katarina Pantelic-Orb Jason Semovoski (Secretary) Margaret Dospiljulian (Vice President) Cheryl Jekiel AME MISSION Inspire a commitment to Enterprise Excellence through Experiential Learning by bringing people together to Share, Learn and GROW. Mike Micklewright mike@mikemick.com Keith Stout keith.stout@acemetal.com Brian McKibben brian@cumberlandchicago.com AME VISION A Manufacturing Renaissance driven by People-Centric Leadership coupled with Enterprise Excellence. CORE VALUES As an AME member, you know that a strong community of professionals dedicated to enterprise excellence is at the core of our Association. But did you know that the best way to maximize your benefits within this network is to expand it? When you serve as an AME ambassador, you not only help enhance the resources you need to excel in your career, you also help us make a stronger impact on our vital industry. Learn more at Volunteerism Practitioner Focused Integrity & Trust Passion for Excellence Engaging & Welcoming