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1 <Insert Project Name> Detailed Business Case Project Phase: Customer: Document ID: Initiation <Insert Client Name> <Insert Document Identification Number> Name Position Title Organization Signature Date Business Case - <Project Name> Page 1 of 8

2 Document Purpose This document outlines the business case of an initiative. It is to be utilised during the Initiation Phase of a project where a viable solution has been pre-determined. The Customer and Project Team will typically provide inputs to this document and the Business Requirements will subsequently be compiled. References Document Name Document Location Author(s) Acronyms, Definitions and Abbreviations Item Description RASIC Chart Name Responsible Approving Supporting Informed Consulted Version History Version Author Date Issued Change Description Business Case - <Project Name> Page 2 of 8

3 Distribution List Name Title Review or Information Contacts Author Customer Name: Title Organization: Address Line 1: Address Line 2: Address Line 3: Telephone: Business Case - <Project Name> Page 3 of 8

4 Contents 1. Executive Summary Business Opportunity Critical Success Factors Available Options <Insert Name of Option> Benefits Costs Feasibility Risks Assumptions & Constraints Option Comparisons Recommended Option Timeframe... 8 Business Case - <Project Name> Page 4 of 8

5 1. Executive Summary 2. Business Opportunity 3. Critical Success Factors 4. Available Options 4.1. <Insert Name of Option> Benefits Category Benefit Current Baseline Forecast improvement Financial New revenue generated Reduction in costs Increased profit margin Operational Improved operational efficiency Reduction in product time to market x hrs x hrs Enhanced quality of product / service Customer Improved customer satisfaction Increased customer retention Improved customer loyalty Describe Describe Employee Increased staff satisfaction Improved organizational culture Describe Describe Staff retention Business Case - <Project Name> Page 5 of 8

6 Costs Category Cost Value Budgeted Y/N CAPEX/ OPEX People Project Staff Salaries Contractors / Third Parties Training Courses> Physical Building premises Equipment and materials Tools (e.g. computers, software) Marketing Advertising / branding Promotional materials PR and communications Organisatio nal Operational down-time Short-term loss in productivity Feasibility Component New Technology New People > New Processes New Assets Feasibility Rating Feasibility Determination Method A technology Prototype was created to assess the solution A survey was completed to identify skill-set availability Processes within similar organizations were reviewed Physical assets were inspected Risks Description Likelihood Impact Mitigating Actions L/M/H L/M/H Inability to recruit Outsource project to a company with proven Business Case - <Project Name> Page 6 of 8

7 skilled resources Technology solution is unable to deliver required results Additional capital expenditure may be required in addition to that approved industry experience and appropriately skilled staff Complete a pilot project to prove the technology solution will deliver the required results Maintain strict cost management processes during the project Assumptions & Constraints 5. Option Comparisons Criteria Option 1 Rating Option 2 Rating Benefits Costs Feasibility Increased revenue Reduced expenditure Improved efficiency Enhanced quality Other People Physical Marketing Organizational Other Technology components People components Process components Asset components Other Business Case - <Project Name> Page 7 of 8

8 Criteria Option 1 Rating Option 2 Rating Risks Resourcing Technology Organizational Other Total Score 6. Recommended Option For the following reasons, Option 1 has been nominated for Business Case approval: Cost Effective Aligns with Business Goals Low Risk 7. Timeframe Activity Start Date End Date Project Initiation task Project Planning Tasks Project Execution Tasks Project Closure End of document Business Case - <Project Name> Page 8 of 8