Employee Testing and Selection

Transcription

1 6 Employee Testing and Selection 6-1

2 Learning Objectives 1. Answer the question: Why is it important to test and select employees? 2. Explain what is meant by reliability and validity. 3. List and briefly describe the basic categories of selection tests, with examples. 6-2

3 Learning Objectives 4. Explain how to use two work simulations for selection. 5. Describe four ways to improve an employer s background checking process. 6-3

4 Answer the question: Why is it important to test and select employees? 6-4

5 Why Employee Selection Is Important Performance Cost Legal obligations Person and job/organization fit 6-5

6 Review Person-job fit Matching the knowledge, skills, abilities, and other competencies (KSACs) Employers Liability Act of

7 Explain what is meant by reliability and validity. 6-7

8 Basic Testing Concepts Reliability Validity o Criterion validity o Content validity o Construct validity 6-8

9 Evidence-Based HR: How to Validate a Test Analyze Choose Administer Relate Cross-validate 6-9

10 Evidence-Based HR: Test Validation Issues Who scores the test? Bias Utility analysis Validity generalization 6-10

11 Review Reliability = consistency Validity = measuring what you intend to measure 6-11

12 Review Statistical analysis Use professionals Rights and security Privacy Tests at work Computerized, online testing 6-12

13 List and briefly describe the basic categories of selection tests, with examples. 6-13

14 Types of Tests Cognitive abilities o Intelligence tests o Specific cognitive abilities Motor & physical abilities Measuring personality Interest inventories Achievement tests 6-14

15 What do personality tests measure? The Big Five Predicting performance Caveats 6-15

16 Review Cognitive abilities o IQ o Specific mental abilities Motor skills Personality Interests Achievement Big 5 Predicting Caveats o Interpretation o Legal issues o Disputing value 6-16

17 Explain how to use two work simulations for selection. 6-17

18 Work Samples and Simulations Basic procedure Situational judgment tests Management assessment centers Situational testing 6-18

19 IMPROVING PERFORMANCE: HR Practices Around the Globe 1100 BC the Chinese government was testing civil service candidates China uses assessment centers to select employees Private employers use personnel tests, in-basket tests, and leaderless group discussions 6-19

20 Work samples and simulations Computerized multimedia assessment Miniature job training and evaluation Realistic job previews Choosing a selection method 6-20

21 Review Situational judgment Assessment centers Situational testing Computers Miniature job training Realistic job previews Choose a selection method 6-21

22 Describe four ways to improve an employer s background checking process. 6-22

23 Background Investigations Why perform checks? Effectiveness Legal dangers o Defamation o Privacy How to check 6-23

24 IMPROVING PERFORMANCE: HR Tools for Line Managers and Entrepreneurs Make the Background Check More Valuable o Use a statement to authorize a background check o Compare the application to the résumé o Write open-ended questions 6-24

25 Background Investigations Applicants social postings Pre-employment information services The polygraph and honesty testing o Paper-and-Pencil Honesty Tests Graphology 6-25

26 IMPROVING PERFORMANCE: HR Tools for Line Managers and Entrepreneurs Testing for Honesty o Question o Listen o Credit, employment and reference check o Test o Policies 6-26

27 Background Investigations Human lie detectors Physical exams Substance abuse screening o Some Practical Considerations Complying with immigration law o Proof of Eligibility 6-27

28 Review Why perform checks? Effectiveness Legal dangers How to check Social postings Information services 6-28

29 Honesty testing Graphology Review Human lie detectors Physicals/drugs Immigration HRIS 6-29

30 Improving Performance at The Hotel Paris 1. Provide a detailed example of a security guard work sample test. 2. Provide a detailed example of two personality test items you would suggest they use, and why you would suggest using them. 6-30

31 Improving Performance at The Hotel Paris 3. What other tests would you suggest to Lisa, and why would you suggest them? 4. How would you suggest Lisa try to confirm that it is indeed the testing and not some other change that accounts for the improved performance. 6-31

32 Hotel Paris Strategy Chapter

33 6-33